Williams Lynch was established in 1998 as a specialist property consultant handling Sales, Lettings and Property Management in SE1 and the surrounding postcodes.
Situated in a distinctive building on Bermondsey Street we are recognised as a leading independent agency marketing unique and interesting properties.
Our Managed Property portfolio has expanded tremendously as investors and Let to Buy homeowners have relied upon us to look after their valuable assets.
Williams Lynch

63 Bermondsey Street
Bermondsey,London
Greater London
SE1 3XF
02079 409940

Website not available

Properties for Sale
Properties to Rent

“ Great Service and efficiency... ”

May 03,2018
Minithumbup
By: 'Magda R'
May 03,2018
0 people found
this helpful
We are registered with William Linch since September 2013 and we always received a Good Service and high level of efficiency from their Staff; overall we would not change this estate agency with any other in the city. We recently contacted them in order to get ...
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Comment on agent fees
Catherine Close keep up your amazing job, you will definitely deserve to have a brilliant career.
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By: Mark Williams
May 03, 2018
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Wow! Thank you Magda What an amazing review of a Catherine and the company. It's so good of you to take the trouble to write such lovely comments. She really is leading light for us all and I know she will be delighted Regards Mark ...

“ Very effective and good communication... ”

May 02,2018
Minithumbup
By: 'Lesley'
May 02,2018
0 people found
this helpful
Mathew has been very helpful in dealing with a series of issues with our property. He has organised contractors and liaised well with us and the tenants so we are well informed. He has taken a lot of the stress away from us as landlords ...
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By: Mark Williams
May 02, 2018
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Thank you for your kind comments about Mathew's service standards. I'm delighted that his efforts are recognised as I'm sure he will be. Regards Mark ...

“ Good estate agents with good people. Digital solution for reporting issues is excellent!... ”

Apr 27,2018
Minithumbup
By: 'Matt'
Apr 27,2018
0 people found
this helpful
I've been with Williams Lynch for over 2 years and overall have been very good. Onal was super helpful up front and Catherine has been excellent continued support. The digital solution for reporting issues is very effective....
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Comment on agent fees
Fees as expected
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“ Very happy with agents... ”

Apr 26,2018
Minithumbup
By: 'SB'
Apr 26,2018
0 people found
this helpful
Williams Lynch have been managing my property for over 3 years now and I have been really happy with them. They are managing the property and I have had no problems with getting things sorted and my tenants similarly seemed to be happy with them. The ...
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Comment on agent fees
Very reasonable - especially for London
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“ Very helpful!... ”

Apr 25,2018
Minithumbup
By: 'Merryn'
Apr 25,2018
0 people found
this helpful
Having had a slightly shaky start with Williams Lynch almost two years ago, I've been really happy to have our property taken over by Catherine. Having had a few things that needed sorting recently, I've been in touch with her and she is ...
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Comment on agent fees
Average fees for London property agency.
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“ Good local agents... ”

Apr 23,2018
Minithumbup
By: 'Nick'
Apr 23,2018
0 people found
this helpful
Our representative Catherine is great... very easy to get in contact with and responsive when needed. Reasonable fees (around Β£100 plus VAT if I remember correctly). I'd recommend using Williams Lynch if you're in the Bermondsey area. Thanks Catherine :)...
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Comment on agent fees
Reasonable fees comparative to the rest of the market.
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“ Helpful and efficient... ”

Apr 17,2018
Minithumbup
By: 'Craig'
Apr 17,2018
0 people found
this helpful
Williams lynch have been handling my rental property for many years with efficiency. Catherine is a very helpful and congenial member of the team. Thanks lots. Craig...
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“ Great work!... ”

Apr 03,2018
Minithumbup
By: 'Patty'
Apr 03,2018
0 people found
this helpful
Amazing experience. Catherine from Property Management is just always for us there- very responsive, informative, dealing with all our problems straight away. Living in a rented flat in London was never that easy. We cannot thank her enough. Well done!...
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Mar 13,2018
Minithumbup
By: 'Vincent'
Mar 13,2018
0 people found
this helpful
I stayed over 10 years in this flat and have been very happy Williams Lynch (apart from a period where my requests were left unanswered or not followed up properly - I think there had been some changes in the team - and to which I ...
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Comment on agent fees
Reasonable fees - paid Β£108 incl VAT at checkout. No renewal fee when renewing the tenancy agreement each year. Can’t remember the moving-in fees in details but they were reasonable and worth it for the good service I got for 10 years.
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Mar 05,2018
Minithumbup
By: 'Ace Agents'
Mar 05,2018
0 people found
this helpful
I first met Mark Williams 19 years ago when he drove me to view a flat which I bought through him. In the following years Williams Lynch provided a constant stream of excellent tenants.They have just sold the flat for me. I cannot speak too ...
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Comment on agent fees
Good
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Feb 20,2018
Minithumbup
By: 'CarlH'
Feb 20,2018
0 people found
this helpful
Catherine has been really helpful from start to finish. She was quick to reply to any queries or emails and kept me up to date with progress throughout the process. Her personal service put me at ease for my first move to London. She made ...
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Comment on agent fees
Agent fees were as to be expected for London.
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By: Mark Williams
Feb 20, 2018
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Thank you for your kind compliments about Catherine Delighted she is taking care of you Mark ...
Feb 14,2018
Minithumbup
By: 'Sanjay'
Feb 14,2018
0 people found
this helpful
Catherine has been of great help in sorting out our issues. Very responsive. Appreciate her professional approach in dealing with tenant issues....
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Comment on agent fees
Generally a helpful bunch of people who look after the interests of the tenant.
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By: Mark Williams
Feb 14, 2018
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Hi Sanjay Thank you for the kind words about Catherine. I'm very proud to have her in our team and delighted she is looking after you. Best wishes Mark ...
Feb 11,2018
Minithumbup
By: 'Judith'
Feb 11,2018
0 people found
this helpful
We have been renting a property through Williams Lynch for the past year and their service is great. Mathew has always been very quick and reliable in answering our queries and helping to resolve any issues....
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Feb 08,2018
Minithumbup
By: 'Edgar Petriccionbe'
Feb 08,2018
0 people found
this helpful
Very good agent, answers the e-mail almost immediately and always try her best to get good agreements between the tenants and the landlord. Since she started working at Williams Lynch our relationship with them got 10x better....
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Comment on agent fees
Very good agent, answers the e-mail almost immediately and always try her best to get good agreements between the tenants and the landlord. Since she started working at Williams Lynch our relationship with them got 10x better.
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Feb 04,2018
Minithumbup
By: 'Jyoti Sharma'
Feb 04,2018
0 people found
this helpful
This review is for Mathew Madeley who has been my property manager since I moved into 2 Grange Walk Mews. Mathew is very responsive to any requests about the property and does his best to get them resolved as soon as possible....
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By: Mark Williams
Feb 04, 2018
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Thank you for Mathew's review Jyoti. He will be delighted to be recognised for his efforts. Mark ...
Feb 01,2018
Minithumbup
By: 'Paula R'
Feb 01,2018
0 people found
this helpful
Catherine is an absolute star of an agent.She really went above & beyond to help. Really truly kind, reliable & caring agent....
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Jan 23,2018
Minithumbup
By: 'Alice'
Jan 23,2018
1 people found
this helpful
As a landlord it is important to me that my tenants are satisfied and that my property is looked after. It is therefore essential to have a professional and friendly agent. Catherine is always responsive and looks after my tenants as well as my property ...
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Comment on agent fees
Fair considering the professional level of the service offered.
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By: Michael Cua
Jan 23, 2018
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Dear Alice, thank you for leaving a review and mentioning our property manager Catherine. She is a great asset to our little team! Next time you are in town, please do pop by and say hello. ...
Jan 19,2018
Minithumbup
By: 'Niina'
Jan 19,2018
1 people found
this helpful
I have been a tenant with Williams Lynch since August 2017 and the service has been very good! Any issues that we've had we've reported to Catherine and she has responded with immediate/close to immediate effect. Working in property myself, I've come ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'KK'
Jan 18,2018
1 people found
this helpful
Catherine is new but very reliable. I wish all agent was like she. I am overall very happy with William Lynch would definitely recommend them to my friends too....
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Jan 02,2018
Minithumbup
By: 'Anna'
Jan 02,2018
1 people found
this helpful
I have found Catherine to be really helpful and responsive when I have had any issues with my flat. This is much appreciated!...
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Dec 05,2017
Minithumbdown
By: 'Kate'
Dec 05,2017
1 people found
this helpful
I moved into my apartment less than four months ago and have had constant problems that need repair. For everything, I have to report it on the Williams Lynch web portal and it takes several days before I even receive an acknowledgement of the issue ...
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Nov 30,2017
Minithumbup
By: 'Tenant'
Nov 30,2017
1 people found
this helpful
Cathrine is a great asset to Williams Lynch. She is super responsive,dedicated and very client oriented and sees what needs to be done immediately. She manages expectations and is very clear and friendly in her communication....
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Nov 13,2017
Minithumbup
By: 'A Tenant'
Nov 13,2017
2 people found
this helpful
I have recently corresponded with Catherine Close at Williams Lynch, about my tenancy. I am providing this review for Catherine only. Catherine is friendly and efficient, and has provided a good customer service. She is clearly an asset to Williams Lynch....
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Nov 07,2017
Minithumbup
By: 'Claire M'
Nov 07,2017
2 people found
this helpful
“ I am a tenant c/o Williams Lynch. I absolutely love my home in the bustling heart of SE1 and feel like a modern day Bridget Jones. Catherine at Williams Lynch keeps us safe, loved and happy. Anytime we need anything in our beautiful ...
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Aug 15,2017
Minithumbdown
By: 'Guido'
Aug 15,2017
1 people found
this helpful
Unprofessional service when you are a tenant, when you are a prospective customers they will send you a lot of emails asking for documents and deposits in few days, unfortunately they are not so quicker when they have to answer to precise requests from tenants: ...
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Jan 10,2017
Minithumbdown
By: 'tenant'
Jan 10,2017
2 people found
this helpful
Great service when moving into a new property. Not such great service when you're already a tenant. They keep changing staff without notifying anyone, even left pending issues on hold until you call a million times chasing them. they even used our private parking space ...
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Oct 23,2015
Minithumbdown
By: 'Barb Icahn'
Oct 23,2015
4 people found
this helpful
I lived in a flat managed by Williams Lynch for two years. They are not the worst agents I have dealt with, but that is purely because a previous agent managed to both trespass and lock me out of my own home on two separate ...
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Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 16 4 1 0 0 0 1 0

Agent Fees

No fees set.
Last updated at 4:08 PM 11/01/2017 by Mark Williams

Complaints Procedure

Please put any complaint in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the department manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford house
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

Telephone: 01722 333 306
www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:08 PM 11/01/2017 by Mark Williams

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