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    Wendy
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    Ruby Nsolo
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    Russell Barling
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    Layla Mohmad
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    Ed Lugg
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    Edward Lugg
Williams Lewis & Co specialise in letting and management of residential properties throughout Greater London, Middlesex, South Hertfordshire and East Essex. We are the only estate agents in London tha Read full description...Williams Lewis & Co specialise in letting and management of residential properties throughout Greater London, Middlesex, South Hertfordshire and East Essex. We are the only estate agents in London that has a department dedicated solely to unfurnished properties.
 
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Aug 17,2014
Minithumbup
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Aug 17,2014
0 people found
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Very professional estate agent. They kept me well informed throughout the whole process. All the fees were transparent and very reasonable. The staff were all friendly and genuinely seemed to care about finding me the right property. Highly recommend using these as an estate agent....
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Comment on agent fees
Were very reasonable compared to fees other agents ask for.
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Jul 24,2014
Minithumbup
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Jul 24,2014
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As its our usual practice with Williams Lewis they are quick to respond and works until its covers the level of satisfaction .I have also found them very friendly and work as a unit , I would definitely continue to work with them and will recommend with a problem . Many thanks DANISH...
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Jul 20,2014
Minithumbup
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Jul 20,2014
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It has been an absolute pleasure to deal with everyone at Williams Lewis. Everything was always handled so professionally that it could only go smoothly. From finding a property, to negotiating a contract, to helping me resolve repairs etc. the team at Williams Lewis always were there to help....
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Mar 24,2014
Minithumbup
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Mar 24,2014
1 people found
this helpful
During a stressful time, Ed was friendly, helpful and extremely efficient. He advised us well, and we are very happy in our new home. It was a breath of fresh air finding Ed at Williams Lewis & Co....
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Mar 23,2014
Minithumbup
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Mar 23,2014
2 people found
this helpful
The staff at Williams Lewis & Co were friendly, professional and efficient from start to finish. Ed in particular worked incredibly hard to complete the process as quickly as possible and made myself and my family feel like valued tenants before we even signed the agreement. Excellent service....
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Feb 19,2014
Minithumbup
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Feb 19,2014
3 people found
this helpful
After having dealt with several agents around the London (including but not limited to the North London area), the service to date with Williams Lewis has been exceptional. Whilst they didn\'t help us with our search (we moved locally and identified a property via sign), everything from the viewings right up until the signing was completely seamless. Ed acted completely in the interest of us as tenants, which is a rarity (ESPECIALLY with certain other London-wide agents), and was completely tr...
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By: Julian Lewis
Feb 20, 2014
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thank you for this review, we constantly strive to make the experience of renting as hassle free as possible.....
Nov 07,2013
Minithumbdown
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Nov 07,2013
0 people found
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I'm sorry, however reading through the other posts here, it nowhere near describes the service we have received! We rented through Williams Lewis for a number of years. Wendy had been helpful in the past, however when our account moved over to Ruby we saw a dramatic drop in customer service. The typical response to any issues (for example, not having working hot water for a week) appears to be met with a ΓƒΒ’Γ’β€šΒ¬Γ…β€œwhat do you want us to do about itΓƒΒ’Γ’β€šΒ¬Γ‚Β attitude, or the expec...
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By: Julian Lewis
Feb 20, 2014
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i feel this review is somewhat unfair, whilst there have been some issues with the heating and hot water plumbers have always attended as soon as possible, normally within 24 hours. However when other contractors have tried to gain access the tenants themselves have not returned their calls. The managing director of Williams Lewis inspected with one tenant to try and get an insight into the tenant dissatisfaction and when contractors trued to make appointments again the calls were not returned....
Sep 24,2013
Minithumbup
By:
Sep 24,2013
1 people found
this helpful
From our first viewing of the property to the moment we were handed our keys, the team At Williams Lewis were friendly, professional and attentive. Everything we asked of them was dealt with quickly and all paperwork given out was safe and secure. In particular, Wendy, Ruby and Leyla who dealt with our property we would especially like to thank, as it was them who made sure our queries and documents were seen to correctly and continued to be friendly and professional. I feel that now at the pr...
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By: Julian Lewis
Feb 20, 2014
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thank you for this good review, our management practices try and ensure that any issues are dealt with quickly, often same day and our landlords and tenants love the 24 hour 365 day emergency number wich ensures you are always able to call when there is a problem....
Aug 13,2013
Minithumbup
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Aug 13,2013
1 people found
this helpful
Really coaperative, polite and helpful staff. Quite straight forward process if you want to rent a place. I ll recommend them to all....
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By: Julian Lewis
Feb 20, 2014
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thank you for this good review, our staff are trained to high standards and clearly this proves the hard work they put in is worthwhile....
Apr 24,2013
Minithumbup
By:
Apr 24,2013
0 people found
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Fantastic service, with great communication and all agents were very helpful. I would feel very confident to recommend anyone I know to use Williams Lewis. Russ was very helpful and reassuring, he let me know exactly what was happening and kept me updated. The whole transaction was smooth and my home is lovely....
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By: Julian Lewis
Apr 24, 2013
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Dear sjp22 thank you for your helpful comments, we pride ourselves on good focused customer service and a review like this validates what we are trying to achieve here at Williams Lewis & CO. Julian Lewis MNAEA MARLA....
Apr 15,2013
Minithumbup
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Apr 15,2013
0 people found
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I used a number of agents whilst looking for a flat to let recently, and Russ was far and away the best. Not only was he knowledgeable about the property, but when he didn\'t know the answer he held his hands up and said "I don\'t know, but I\'ll find out for you", which - and it\'s this that puts him above the other agents - he then did in a timely fashion. If you\'re looking for a flat to let, I would definitely recommend Russ and Williams Lewis....
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By: Julian Lewis
Apr 16, 2013
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Thank you for this feedback, we train all our staff to high levels in order to provide the best customer service. Julian Lewis MNAEA MARLA....
Feb 26,2013
Minithumbup
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Feb 26,2013
0 people found
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Trying to find the property\'s in the London area , is not easy . I have been trying to find somewhere suitable for myself and partner for the last 6 months . My job makes it even harder to secure viewings due to my schedule . Working with Wiiliams Lewis &Co , and in particular with Russell Barling has made the while process really easy . For me all the red tape of the process can ware me down , Russell and the team have great communications skills , so you all ways feel very confident wha...
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Feb 22,2012
Minithumbup
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Feb 22,2012
0 people found
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Nick Sefton was our contact at William Lewis & Co and right from the very beginning from our 1st viewing to signing the contract & collecting my keys Nick was so helpful, professional & made sure all went as smoothly as possible and done the hard work for us. We are very pleased with our whole experience dealing with this agent. Great work, thank you. I would 100% recommend William Lewis & Co in the future....
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Feb 07,2012
Minithumbup
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Feb 07,2012
0 people found
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Nick has been one of the best agents i have dealt with. Not only did he make the whole process easy - he has also helped me promptly with any issues i had throughout. I also found the agency fees to be reasonable....
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Feb 06,2012
Minithumbup
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Feb 06,2012
0 people found
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I had (and continue to have) very good interactions with this agency, from seeing the property, to getting through the contract process, to having a few little things fixed after moving in. I found all the agents, too, to be very helpful and easy to deal with which has made this an overall pleasant experience....
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Feb 01,2012
Minithumbup
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Feb 01,2012
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Excellent agent. Quick responses to all of our requests and very well organised and always concerned to find the most convenient solution for everyone. Answering his phone till late and has a very powerful urgency help phone line. Fixes in the flat have been made quickly. Also the paper stuff was handled quickly and everything went very smooth and fair. My highest recommendations so far. Thanks Nick, Wendy, Ruby, and the rest of the team....
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Feb 01,2012
Minithumbup
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Feb 01,2012
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I received a first class service from William Lewis & Co. Nick was very helpful throughout the whole process....
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Jan 27,2012
Minithumbup
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Jan 27,2012
0 people found
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Nick wasvery helpfull in arranging the viewing in short notice,got the property ready for us in lessthan 24 hours for us to move in.Finished all the paper work in record 2 hours. nick BENT BACK WARDS AND FORWARDS with the landlord to make us settle down comfortably.Nick has been very willing in helping out with any problems we have faced be it parking or any other maintanence issues with the property.I would recommend them very highly to anyone who wants a 5* service....
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Jan 27,2012
Minithumbup
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Jan 27,2012
0 people found
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I found Williams Lewis & Co to be very helpful and made the process of paying and signing the contracts very smooth. Nick has been great in answering any questions we had and making sure all our requests were completed before we moved in (such as a new outside light sensor and full professional clean). I would definitely recommend them to anyone....
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Jan 26,2012
Minithumbup
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Jan 26,2012
0 people found
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It was a cold winter day, one of those rare days where snow actually falls in the City. It was cold and getting dark, not the day for flat-hunting. I was mildly surprised to find Nick waiting for me. My next surprise followed shortly afterwards: the flat was just what I wanted. After a 'yes' from me and a handshake Nick said the flat was mine. He was as good as his word. The paperwork was completed in a very professional manner and I had the keys to my new apartment. I am now into my third y...
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Jan 25,2012
Minithumbup
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Jan 25,2012
0 people found
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I found Williams Lewis & Co to be extremely professional and helpful. Moving down to London meant that most of the contact was by email and phone and I always had a very prompt positive response to all my queries. Nick himself ensured that I fully understood everything that was required and made sure the process flowed extremely smoothly....
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Jan 25,2012
Minithumbup
By:
Jan 25,2012
0 people found
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We have found the agency and in particular Nick to be extremely helpful. No matter what questions we had they were always answered promtly and everything explained in detail to us. They were patient and understanding and no matter how many times we asked the same (and probably sometimes silly!) questions, we were never made to feel like we were being a nuisance. They were really accomodating and made every effort to ensure that the deal went as smoothly as possible, even though in our case it en...
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Aug 31,2011
Minithumbdown
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Aug 31,2011
1 people found
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Do NOT rely on this agent, especially if you are a international student and do not have a UK-based guarantor. Have you even heard of anything like having to pay a full 12 months rent BEFORE the agent gets the landlord to sign his part of the contract (insisting it is standard procedure and the landlord wouldn't run away with my money)? Other people working in the same office doesn't seem to know about that "standard procedure"? One agent saying there will be massive increase in rent i...
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By: JL
Sep 28, 2011
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Williams Lewis pride ourselves on our professionalism and our ethics and morals. The majority of our properties are owned by large corporate clients who often take a different approach to individual landlords. The tenants in this case were from Hong Kong and could not provide proof of income, bank accounts or a guarantor in the UK. It was the tenants and not ourselves that offered to pay 12 months rental in advance, this ensured they got the property moments from University College London which ....
Sep 21,2008
Minithumbdown
By:
Sep 21,2008
1 people found
this helpful
Unprofessional! specialise in nothing other than ripping people off. Very unorganised, zero communication and like to bleed money from people without just cause. Would never recommend them for anything other than a jail term....
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By: Nick
Feb 01, 2012
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We have tried in vain to investigate thoroughly and we are now 100% convinced that this review given was in fact written by a fellow agent in spite. We are a highly ethical and customer service driven estate agency and we strive to keep both our clients and customers happy.....

NAEA ARLA TPOS DPS


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Agent Fees


































Williams Lewis & Co. Letting Fees 2013



Reference fees:



£50 + VAT



per occupant aged 18yrs and over



Administration Fees:  



£100 + VAT



1 applicant



£150 + VAT



2 applicants



£200 + VAT



3 applicants



£250 + VAT



4 applicants









































































Inventory Charges: (excluding VAT)



Flat:



Unfurnished



Furnished



Studio



£88



£97



1 bed



£109



£118



2 bed



£125



£135



3 bed



£135



£145



4 bed



£147



£162



5 bed



£165



£180



House:



Unfurnished



Furnished



2 bed



£169



£189



3 bed



£189



£212



4 bed



£228



£247



5 bed



£249



£270



Last updated at 2:48 PM 19/09/2013 by Leyla Mohamed

Complaints Procedure

No procedure available.

Awards won by Williams Lewis & Co

Individual Branch Awards

Firm rankings



Office 1
1 Chalk Farm Parade Adelaide Road, London NW3 2BN
(4)
Office 2
26 Hartland Road, London NW1 8DD
(18)

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