Williams Harlow are independent property professionals specialising in the Banstead area with two prominent offices in Banstead High Street and Nork Way. We also cover surrounding areas including Wood Read full description...Williams Harlow are independent property professionals specialising in the Banstead area with two prominent offices in Banstead High Street and Nork Way. We also cover surrounding areas including Woodmansterne, Chipstead, Kingswood, Tadworth, Burgh Heath, Walton on the Hill, Tattenham Corner and Epsom Downs.
Williams Harlow

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Properties for Sale
Properties to Rent

“ Very poor customer Care and communication... ”

Aug 07,2018
Minithumbdown
By: 'Jacks'
Aug 07,2018
1 people found
this helpful
We have rented through williams harlow for a year now. We paid a full year upfront. I have to say the actual living in the property has been fine. It was the moving in that was the stressful part and russell clearly does not know ...
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“ Favourable experience... ”

May 12,2018
Minithumbup
By: 'Susique'
May 12,2018
0 people found
this helpful
Have just purchased through Williams Harlow. It was a very relaxed affair and I wasn't hassled at all. A refreshing change from some of the larger agencies....
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 12,2018
Minithumbdown
By: 'Geoffrey Horton'
Feb 12,2018
1 people found
this helpful
Every lettings agent is trying to do their best, I do understand this, however writing to a property six times in a week is just being a nuisance and is on the verge of harassment - if I thought it was worth contacting Williams Harlow ...
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By: Andrew Bull
Sep 06, 2018
View all comments (2)
Firstly thank you for bringing this matter to our attention. As you have decided to do so in a public domain we will respond for the benefit of record and our customers. You are correct that it is important for us to be proactive in the search for new rental properties. We operate in a very completive market and any agent who does not proactively seek out new property and promote their services will simply not survive. Williams Harlow do not have the resources to canvass and send letters 6 t ...
Oct 24,2017
Minithumbup
By: 'J W Cannon 1948 Ltd'
Oct 24,2017
0 people found
this helpful
Having spent weeks with other agents trying to obtain tenants for our property in Redhill Surrey Russell found tow within 1 day of us approaching him for help. The first tenant accepted the property and we are very happy with both the quality of the service ...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Brett.'
Oct 11,2017
0 people found
this helpful
I have worked with Williams Harlow several times now with my local development projects, a 100% success rate will see us continue to do so. With very helpful staff throughout the company and competitive prices too, i have recommended them several times to friends and family ...
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Comment on agent fees
Fees were very competitive.
Was this helpful? Yes
Mar 14,2017
Minithumbup
By: 'p.s'
Mar 14,2017
0 people found
this helpful
I just wanted to thank Claire and Jo for being such a big help in terms of their overall knowledge of not just the area but also the advice they gave us regarding renting a property. This is the first time that I have looked ...
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Comment on agent fees
Good
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Aug 22,2016
Minithumbup
By: 'Steve'
Aug 22,2016
0 people found
this helpful
Having had 3 agents come to value my property we decided to use Williams Harlow as we felt they offered a better overall package, as in turning up on time, no corporate speak, and I was aware of a previous sale a week earlier in which ...
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Comment on agent fees
Average fee in line with what other agents in area charging.
Was this helpful? Yes
Jan 27,2015
Minithumbup
By: 'Chris'
Jan 27,2015
0 people found
this helpful
I asked Williams Harlow to be our sole agents in Feb 2014 as I noticed many of their Sold signs on houses in my area. My house photos and details were completed expertly by Andrew Bull. He's very friendly, helpful and inspired confidence. For almost 2 months ...
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Oct 05,2010
Minithumbdown
By: 'Neveragain'
Oct 05,2010
7 people found
this helpful
Very good at selling themselves but very poor customer service once the contract was signed. I am just pleased we negotiated them down to 0.9% commission rather than their standard 1.5%. The property sold within a week, due to the house rather than Williams Harlow. We had ...
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By: Andrew Bull
Sep 06, 2018
View all comments (1)
Firstly thank you for bringing this matter to our attention. As you have decided to do this in a public domain we will respond for the benefit of record and our customers. Since I took over as Managing Director in 2011 I have implemented many changes within the business I have concentrated on areas of customer contact, marketing, professional photography, rebranding, web promotion, IT and most importantly staff training I am pleased to report WiIliams Harlow is not only Banstead's oldest Es ...
May 23,2008
Minithumbup
By: 'harry'
May 23,2008
0 people found
this helpful
Faultless service great approach and easy to deal with...
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Complaints Procedure

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Last updated at 12:29 PM 18/09/2018 by Andrew Bull

Awards won by Williams Harlow

Individual Branch Awards


Banstead
31 High Street, Banstead SM7 2NH
(7)
Cheam
30a Station Way, Cheam SM3 8SQ
(2)


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