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    Hannah Watts
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    Rhianne Samuels
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    Pauline Williams
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Nov 14,2017
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Pauline Williams
By: 'P***d off Aimee'
Nov 14,2017
1 people found
this helpful
So where are al these prospective. Buyers tied me into a 16 week contract don't qualify the buyers haven't heard jack for past couple of weeks ........
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Comment on agent fees
Full of crap asked me to go dual then tied in a 16 week contract
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Nov 13,2017
Minithumbup
By: 'Paul'
Nov 13,2017
0 people found
this helpful
Williams have been managing my portfolio and successfully letting my properties for over ten years. They are good honest people who manage to balance looking after tenants with taking care of landlords interests really well. I have no hesitation in recommending Williams if you are looking to either rent or let property in the Aylesbury area....
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Comment on agent fees
Good
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Nov 10,2017
Minithumbup
Pauline Williams
Rhianne Samuels
By: 'Maria'
Nov 10,2017
0 people found
this helpful
Over the last 45 years I have dealt with many estate agents in the Bucks and London areas and Williams Estate Agents have always given a 1st class service in their lettings and sales departments. They always keep you informed of progress on your sale or rental property and they have always secured 1st class tenants on my properties, hence I have never had any bad tenants or problems because they have always been thoroughly vetted and checked by Pauline and her team thank you....
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Comment on agent fees
The fees are good they certainly earn them by all the checks they do.
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Jun 23,2017
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Rhianne Samuels
Pauline Williams
By: 'Mr and Mrs S'
Jun 23,2017
0 people found
this helpful
We have been delighted with the service that we received. The initial contact was good, we met Rhianne at the property that we wanted to let out, she came prepared to photograph, agree rate, she provided us with good literature about the procedure, contract etc. From the beginning of the process we had two very helpful people to deal with us and who phoned us regularly. We were updated and consulted on perspective viewings. Rhianne found us a great tenant and Pauline dealt with all the contractu...
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Comment on agent fees
Fair
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Sep 03,2015
Minithumbup
By: 'Iwona'
Sep 03,2015
0 people found
this helpful
To Williams Estate Agency Aylesbury I'd like to take this opportunity to thank you all for an excellent service. I have been so delighted with all the work you have done for me over the past 6 months I will definitely recommend your service to friends. Especially those who like me have been “ lost in space” when force to sell theirs home after divorce. That was a very emotional time for me and I needed not only help in sales of my house but most importantly a guidance in a procedu...
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Jul 23,2014
Minithumbdown
By: 'holychees'
Jul 23,2014
0 people found
this helpful
First contact was good, percentage agreed good, literature good. At the beginning of the process we had a great person to deal with phoned us regularly, updated us we got a buyer all seemed to be going well. Then the gentlemen left to go and work at another agent, it all fell apart from there. No communication, no more phone calls buyer dropped out, we weren't told, found another buyer same thing, buyer dropped out, eventually found another buyer but the whole process was laborious. The estat...
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What agent could do to change your mind?
Communicated, when you have a buyer for your customer the job isn\'t done, not being solely focused on just renumeration understanding what a customer needs.
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Comment on agent fees
Fees were fair. Just a shame service didn\'t match.
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May 21,2014
Minithumbdown
Hannah Watts
By: 'Quy Tu'
May 21,2014
0 people found
this helpful
Awful. Made a special journey from south London to do a viewing on my day off and Williams Estate Agency didn\'t have the courtesy to call me to tell me the house had been sold. Apparently, this sort of behaviour is perfectly acceptable because they warned me the house would sell quickly. They didn\'t apologise. In fact, they were belligerent. I did put my complaint in writing to them about their appalling customer service. And they did not respond. I recommend avoiding this estate agency. ...
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What agent could do to change your mind?
An apology would've been nice. A courtesy phone call advising the house had been sold would've gone a long way. Responding to customer complaints instead of ignoring them would be helpful.
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