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    Joanne Jones
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    Ian Williams
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    James Whyte
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    Colleen Donovan
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    Colin Donovan
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    Duncan Khan
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    Ian Williams
Williams and Donovan was established in Hockley, in January 1999 by Ian Williams and Colin Donovan. We are members of the ‘National Association of Estate Agents’, Britai Read full description...Williams and Donovan was established in Hockley, in January 1999 by Ian Williams and Colin Donovan. We are members of the ‘National Association of Estate Agents’, Britain’s leading professional estate agent body, who insist on high ethical standards and professional competence. They also demand complete adherence to a strict code of conduct for their members. We are one of one of the most sucessful in the area and would be delighted to assist you.
 
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Properties for sale
Properties for rent
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
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Williams &Donovan sold my bungalow in record time prospective buyer's were plentiful lynn was very helpful and kept me informed .I would definitely recommend this company ....
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Comment on agent fees
Very reasonable
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Lloyd was polite, patient and professional in all dealings. We would recommend Williams and Donovan to anybody wishing to sell property....
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Comment on agent fees
Very reasonable
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Mar 13,2015
Minithumbup
By:
Mar 13,2015
0 people found
this helpful
I have just completed the sale of my home with Williams and Donovan. They were very professional and ensured that the whole process was correctly carried out and without any problems. Such a smooth process, it made moving a pleasure. I would highly recommend Williams and Donovan, they are definitely the No.1 Estate Agents...
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Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
We chose to use Williams & Donovan for the sale of our house and they were true to their word of getting us a quick sale, less than 24hrs of our house going to market. We then found a house through Williams & Donovan after a lengthy search and they conducted themselves brilliantly throughout the process. We dealt with Paul Dunne and he managed the whole process for us, having to deal with almost every possible problem (and more) that could arise in a chain, purchase & sale. Paul a...
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Comment on agent fees
Very competitve and prepared to match a competitors \'sale\'.
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Sep 08,2014
Minithumbdown
By:
Sep 08,2014
2 people found
this helpful
I found this agency easy to deal with initially , but don't rely on them to help you or back you up in anyway shape or form IN ANY SITUATION , after a Quartley Gas bill of over £170 for a tiny 1 bed shoebox of a property i had to ask what it was about , which i have written and asked for a gas official engineer to come out and look at the meter , a private (self employed ) engineer then condemned my boiler and stated on the check sheet ''boiler is sub standard'' nothing has happened and t...
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What agent could do to change your mind?
Sack Alan
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By: Lets
Oct 14, 2014
View all comments (2)
We value customer feedback and always listen to see if our service levels can be improved. However on this occasion the information you have provided is incorrect. The boiler did require repair during your tenancy however it was never condemned and was repaired on 13th Novermber. The kitchen window was booked in for repair but due to lack of co-operation on your part was unable to be completed. Phone calls to chase overdue rent and utility bills is not harassment and would not have been neces....
Nov 01,2013
Minithumbup
By:
Nov 01,2013
0 people found
this helpful
Pauls comitment over the 14 months that it took us to move was outstanding. With a long chain and parties changing their mind constantly only Pauls ability to keep everyone calm allowed us to achieve our goal and be living in our lovely new home. He made numerous phone calls to all parties in the chain, always kept us informed of events and never gave up hope We were always assured we would achieve our aim. Paul always returned our calls whether it was good news or bad. He is a credit to Wil...
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Sep 26,2013
Minithumbup
By:
Sep 26,2013
2 people found
this helpful
From the beginning to end personnel communication skills were clear, concise, helpful, and above all honest. Feedback at every aspect of the sale before, during and after. Agents secured higher property price for us so we could fund a rental property to secure our sale, we do not feel any other agent would have been able to do this as courteously and professionally still keeping all parties happy. The hours of opening are extended compared to other agents therefore very helpful when you need ...
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May 14,2013
Minithumbup
By:
May 14,2013
2 people found
this helpful
Ian Williams gave sound advise regarding the marketing of our late mothers property and handled in a sensitive manner. We had a weekly phone call to discuss progress and to resolve any on-going problems with the conveyancing. All of the staff at this agent are always helpful and always return calls even sometimes outside of normal office hours. The office is well presented and in a prominent position in Hockley compared with other agents, there is easy parking nearby. I would strongly recommend ...
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May 06,2013
Minithumbup
By:
May 06,2013
2 people found
this helpful
All the staff at W&D were sensitive and helpful right from the outset, from the initial valuation through to completion. I was selling my late Mum\'s property and they gave honest and helpful advice and then made just one follow up call, NO PRESSURE to make a quick decision or use them, unlike some other "pushy" agents a few doors away! Once I\'d chosen W&D, the staff kept in regular contact, by phone and email, right through to the day of completion, with particular help from ...
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May 06,2013
Minithumbup
By:
May 06,2013
2 people found
this helpful
Williams and Donovan made our move extremely easy and constantly kept us updated on progress of our sale and purchase, often going over and above to push things through the chain. A friendly, honest group of people that were a pleasure to deal with and I would recommend them to anyone who is buying or selling their home....
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Apr 03,2013
Minithumbup
By:
Apr 03,2013
3 people found
this helpful
we found all the staff at Williams and Donovan to be very professional, and always recognised us when we visited the office.. We were constantly updated throughout the sale and would recommend them....
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Mar 04,2013
Minithumbup
By:
Mar 04,2013
4 people found
this helpful
I found them extremely helpful, going above and beyond my expectations, especially in the final stages of the sale. Every member of staff were friendly and knew who I was whenever I telephoned. I will definitely make them my first port of call when I buy or sell again - HIGHLY RECOMMENDED !!!...
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Feb 07,2013
Minithumbup
By:
Feb 07,2013
3 people found
this helpful
This is the second time we have brought a property through Williams & Donavan and sold a property in the last 5 years. I was very pleased with the service from all the staff at the Hockley branch, they were always available for me to speak too and guided me through the process of buying and selling a property and it was reletively stress free. I would definately recommend them as a local agent if you want a good service with a friendly and professional team who are always willing to assist ...
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Jan 24,2013
Minithumbup
By:
Jan 24,2013
2 people found
this helpful
When purchasing our new property recently through this agent we found them helpful and quick to respond to enquiries. We always received a return call when promised, and usually the information we required was found and passed onto us in a timley manner. We had used a different agent to sell our property and found Williams and Donovan more interested in the transaction than anyone else in the chain and helped to move things along as quickly as possible. I would recommend using this agent for e...
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Nov 06,2012
Minithumbup
By:
Nov 06,2012
1 people found
this helpful
We found all the members of the team in Hockley extremely helpful, nothing was too much trouble. We sold and purchased our properties through Williams and Donovan and couldn\'t fault them on anything, they liased on our behalf and provided us with quick responses. Would definetly recommend them to anyone thinking of selling or buying a home. We managed to sell two properties and buy one within 8 weeks, and they played a big part in that!...
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Oct 05,2012
Minithumbup
By:
Oct 05,2012
2 people found
this helpful
i have used Williams & donovans for both my house sales & have always been really impressed with them. They are always polite & helpful & always kept me informed through all stages of the sale. I have recommended them to all my family & friends & will always use them & recommend them without hesitation in the future....
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By: Ian
Oct 05, 2012
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Karen and Graham thank you for taking the time to post your comments regarding our company. Moving home is never easy and your chain (the buyer pulling out at the last minute) was not an easy one. We would like to take this opportunity of thanking you for your business and wish you our very best with your new lives in Paglesham and good luck with all the Work! Ian Williams and all the team at Williams and Donovan....
Oct 03,2012
Minithumbup
By:
Oct 03,2012
2 people found
this helpful
I sold and purchased through Williams and Donovan this summer. Although Hockley is small, we have a good choice of agents to choose from, but these were recommended by a friend. I was very impressed with the attentiveness of all of the staff (not just the directors) and everyone seemed to be up to speed on the status whenever we called the office. The feedback on viewings was always immediate, honest and constructive. I have since recommended them twice, and would use them again myself without a...
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Sep 26,2012
Minithumbup
By:
Sep 26,2012
3 people found
this helpful
I received an excellent service from Williams and Donovan and would thoroughly recommend them to sell or buy a property. James went above and beyond his job role to ensure that our sale was completed in the shortest time possible. It was such a long chain involved in our sale and there were many obstacles involved but James handled this in a professional manner and took the initiative to be the "go between" with all solictors and agents involved. In the absence of James I could rely...
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Aug 29,2012
Minithumbup
By:
Aug 29,2012
2 people found
this helpful
First class service from start to finish! Could not recommend them more. Went way and beyond their duty to help! Many many thanks!...
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Aug 14,2012
Minithumbup
By:
Aug 14,2012
3 people found
this helpful
We found a new house for sale and arranged a viewing with them all very professional and very promptly handled. We fell in love with it straight away and instructed them to sell our house, and this was achieved within 24 hours of going on the market. We chose them even though we lived in rayleigh and had many closer agents on our doorstep. We had also used them for the sale of our previous house and found them exceptional and quality of service was second to none. Paul always returned our calls...
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Aug 08,2012
Minithumbup
By:
Aug 08,2012
3 people found
this helpful
I was chasing a house for over 7 months, there were times when i thought it was not going to happen. Paul at Williams & Donovan was awesome with regards to his continual communication and help throughout. A few main stakeholders played a part in me getting my dream house, Paul was one of those people. All i wanted was good honest help and communication which nowadays is a lot to ask for. Williams & Donovan keep it simple but effective. I would like to thank Paul especially as without...
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Aug 01,2012
Minithumbup
By:
Aug 01,2012
3 people found
this helpful
The first thing Ian did right was value our property correctly. We didn\'t choose Williams and Donovan initially (but wish we had have done) perhaps because the other agents flattered our property with higher valuations. We went on the market with a couple of agents before coming to Ian. What a marked difference we saw from the Williams and Donovan team when comparing them to the other agents we used! These guys are total professionals. As soon as we joined them we had a lift in the number of pe...
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Jul 01,2012
Minithumbup
By:
Jul 01,2012
2 people found
this helpful
a great team professinal honest and helpful at all stages...
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By: ian
Jul 01, 2012
View all comments (1)
We have spoken to the client and they meant to tick 5 Stars how can we rectify? regards Ian Wiliams....
Jun 23,2012
Minithumbup
By:
Jun 23,2012
3 people found
this helpful
We had been let down on the purchase of a property and therefore needed to secuare an alternative property quickly. Ms Jones assisted our property search, listened to what we wanted and immediately found a suitable property for us. During the purchase she kept me up to date and towards the end of thed process she assisted us in resolving the last few issues which enabled us to move when we needed to. She was very professional, courteous and helpful on each occasion that I had cause to contact...
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Jun 15,2012
Minithumbup
By:
Jun 15,2012
3 people found
this helpful
I had never had much faith in Estate Agents until recently when Williams and Donovan acted as agents for selling our property and buying another one. The service was quick and efficient in the early stages through valuation, advice and arranging the advertisement. Following that we dealt mainly with Paul who was always honest and helpful, he kept us up to date with progress at all stages - acting as a facilitator and go between during negotiations with those involved. He also resolved issues, pr...
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Jun 12,2012
Minithumbup
By:
Jun 12,2012
3 people found
this helpful
Very helpful and knowledgable about various properties we viewed Once we had selected our property, he acted as a good go between with the seller Always available to discuss progress and liase with the seller. Overall a good well run company...
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Mar 06,2012
Minithumbup
By:
Mar 06,2012
3 people found
this helpful
Our property was sold in less than 24 hours. Unfortunately the chain collapsed just before exchange but our estate agent was on hand to put our property back on the market without us losing the property we we're purchasing :-) Our property sold again for the full asking price again within 7 days. Unlike most agents who would have left everything to the solicitors, Williams & Donovan we're with us every step of the way liaising with everyone involved, solicitors, buyers etc. Dealing with ...
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Feb 12,2012
Minithumbup
By:
Feb 12,2012
2 people found
this helpful
We decided to put our Grade II listed house on the market in 2010 and although the market was extremely bad The Gentlemen at Williams & Donovan took it on with enormous enthusiasm and placed it in their Fine and Country department.They were and are amazing , the photos were so professional and the Brochure looked fantastic. I even had a meeting with a reporter to add my take on my house!. I could always talk to someone if need be and they worked tirelessly to sell my property which they did ...
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Feb 01,2012
Minithumbup
By:
Feb 01,2012
3 people found
this helpful
Having had an unsuccesful experience with another agent we chose Williams and Donovan based on various family and friend referals. I can say we couldn't be happier. What I have realised is that selling a property is not just about placing an advert and getting viewers through the door. The crucial part is putting the deal together not just with your sale but also with the purchase and ensuring that the communication is running up and down the full extent of the chain. Williams and Donovan did th...
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Dec 17,2009
Minithumbup
By:
Dec 17,2009
4 people found
this helpful
After 12 weeks of disappointment with another agent, Williams & Donovan in Hockley restored our faith in estate agents. They were professional, always available and kept us updated constantly. Their advice was invaluable and we cannot recommend them too highly. It took them only 1 week to sell our property and the sale was progressed very efficiently - they are a formidable team. Williams & Donovan are quite simply fantastic....
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