Williams & Donovan
4.8/5, 33 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Williams and Donovan was established in Hockley, in January 1999 by Ian Williams and Colin Donovan. We are members of the ¢â‚¬ËœNational Association of Estate Agents¢â‚¬â„¢, Britain¢â‚¬â„¢s leading professional estate agent body, who insist on high ethical standards and professional competence. They also demand complete adherence to a strict code ... show more Williams and Donovan was established in Hockley, in January 1999 by Ian Williams and Colin Donovan. We are members of the ¢â‚¬ËœNational Association of Estate Agents¢â‚¬â„¢, Britain¢â‚¬â„¢s leading professional estate agent body, who insist on high ethical standards and professional competence. They also demand complete adherence to a strict code of conduct for their members. We are one of one of the most sucessful in the area and would be delighted to assist you.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £232,500 £468,000
Lettings 0% 0% £495 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 24 0 8 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

No Properties

Williams & Donovan Branches (view all 2)

“Saw us through a difficult sale with reassurance and professionalism...”

Share on :
Dec 17,2018
Minithumbup
By: 'Kevin F'
Dec 17,2018
1 people found
this helpful
We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof ...
read full review
Comment on agent fees
The agent's fees were in line with others locally.
Was this helpful? Yes

“Professional, courteous and a pleasure to deal with...”

Share on :
Apr 27,2018
Minithumbup
By: 'Andrew'
Apr 27,2018
0 people found
this helpful
Thank you to all the team for making our house purchase such a smooth, fuss less experience with a positive outcome....
read full review
Was this helpful? Yes

“1st Class Service...”

Share on :
Mar 26,2018
Minithumbup
By: 'Ron and Helen'
Mar 26,2018
0 people found
this helpful
We would like to congratulate and thank Lloyd for providing us with a very professional service. Everything he said he delivered. Everthing he said he would do he did. We would have absolutely no hesitation in recommending Lloyd and the staff at Williams & Donovan to ...
read full review
Comment on agent fees
Absolutely no problem.
Was this helpful? Yes

“Williams &Donovan sold my bungalow in record time prospective buyer's ......”

Share on :
Aug 11,2016
Minithumbup
By: 'Allan middlemiss'
Aug 11,2016
0 people found
this helpful
Williams &Donovan sold my bungalow in record time prospective buyer's were plentiful lynn was very helpful and kept me informed .I would definitely recommend this company ....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Lloyd was polite, patient and professional in all dealings. We ......”

Share on :
Sep 23,2015
Minithumbup
By: 'O. Greenland'
Sep 23,2015
0 people found
this helpful
Lloyd was polite, patient and professional in all dealings. We would recommend Williams and Donovan to anybody wishing to sell property....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“I have just completed the sale of my home with ......”

Share on :
Mar 13,2015
Minithumbup
By: 'C Rogers'
Mar 13,2015
0 people found
this helpful
I have just completed the sale of my home with Williams and Donovan. They were very professional and ensured that the whole process was correctly carried out and without any problems. Such a smooth process, it made moving a pleasure. I would highly recommend Williams ...
read full review
Was this helpful? Yes

“We chose to use Williams & Donovan for the sale of ......”

Share on :
Feb 18,2015
Minithumbup
By: 'Paul Reilly'
Feb 18,2015
0 people found
this helpful
We chose to use Williams & Donovan for the sale of our house and they were true to their word of getting us a quick sale, less than 24hrs of our house going to market. We then found a house through Williams & Donovan after a lengthy ...
read full review
Comment on agent fees
Very competitve and prepared to match a competitors 'sale'.
Was this helpful? Yes

“I found this agency easy to deal with initially , but ......”

Share on :
Sep 08,2014
Minithumbdown
By: 'mr johnson'
Sep 08,2014
3 people found
this helpful
I found this agency easy to deal with initially , but don't rely on them to help you or back you up in anyway shape or form IN ANY SITUATION , after a Quartley Gas bill of over £170 for a tiny 1 bed shoebox of a property i ...
read full review
What agent could do to change your mind?
Sack Alan
Attached Filesnbsp;
Was this helpful? Yes
By: Lets
Oct 14, 2014
View all comments (2)
We value customer feedback and always listen to see if our service levels can be improved. However on this occasion the information you have provided is incorrect. The boiler did require repair during your tenancy however it was never condemned and was repaired on 13th Novermber. The kitchen window was booked in for repair but due to lack of co-operation on your part was unable to be completed. Phone calls to chase overdue rent and utility bills is not harassment and would not have been neces ...

“Pauls comitment over the 14 months that it took us to ......”

Share on :
Nov 01,2013
Minithumbup
By: 'Ray and Michelle Jeffery'
Nov 01,2013
0 people found
this helpful
Pauls comitment over the 14 months that it took us to move was outstanding. With a long chain and parties changing their mind constantly only Pauls ability to keep everyone calm allowed us to achieve our goal and be living in our lovely new home. He ...
read full review
Was this helpful? Yes

“From the beginning to end personnel communication skills were clear, ......”

Share on :
Sep 26,2013
Minithumbup
By: 'Mr & Mrs Yates'
Sep 26,2013
2 people found
this helpful
From the beginning to end personnel communication skills were clear, concise, helpful, and above all honest. Feedback at every aspect of the sale before, during and after. Agents secured higher property price for us so we could fund a rental property to secure our sale, ...
read full review
Was this helpful? Yes

“Ian Williams gave sound advise regarding the marketing of our ......”

Share on :
May 14,2013
Minithumbup
By: 'Paul H'
May 14,2013
2 people found
this helpful
Ian Williams gave sound advise regarding the marketing of our late mothers property and handled in a sensitive manner. We had a weekly phone call to discuss progress and to resolve any on-going problems with the conveyancing. All of the staff at this agent are ...
read full review
Was this helpful? Yes

“All the staff at W&D were sensitive and helpful ......”

Share on :
May 06,2013
Minithumbup
By: 'Nick B'
May 06,2013
2 people found
this helpful
All the staff at W&D were sensitive and helpful right from the outset, from the initial valuation through to completion. I was selling my late Mum's property and they gave honest and helpful advice and then made just one follow up call, NO PRESSURE ...
read full review
Was this helpful? Yes

“Williams and Donovan made our move extremely easy and constantly ......”

Share on :
May 06,2013
Minithumbup
By: 'Nicole Mott'
May 06,2013
2 people found
this helpful
Williams and Donovan made our move extremely easy and constantly kept us updated on progress of our sale and purchase, often going over and above to push things through the chain. A friendly, honest group of people that were a pleasure to deal with and ...
read full review
Was this helpful? Yes

“we found all the staff at Williams and Donovan to ......”

Share on :
Apr 03,2013
Minithumbup
By: 'V. Smith'
Apr 03,2013
3 people found
this helpful
we found all the staff at Williams and Donovan to be very professional, and always recognised us when we visited the office.. We were constantly updated throughout the sale and would recommend them....
read full review
Was this helpful? Yes

“I found them extremely helpful, going above and beyond my ......”

Share on :
Mar 04,2013
Minithumbup
By: 'Vicki Pullen'
Mar 04,2013
4 people found
this helpful
I found them extremely helpful, going above and beyond my expectations, especially in the final stages of the sale. Every member of staff were friendly and knew who I was whenever I telephoned. I will definitely make them my first port of call when I ...
read full review
Was this helpful? Yes

“This is the second time we have brought a property ......”

Share on :
Feb 07,2013
Minithumbup
By: 'Mrs T Williams'
Feb 07,2013
3 people found
this helpful
This is the second time we have brought a property through Williams & Donavan and sold a property in the last 5 years. I was very pleased with the service from all the staff at the Hockley branch, they were always available for me to speak too ...
read full review
Was this helpful? Yes

“When purchasing our new property recently through this agent we ......”

Share on :
Jan 24,2013
Minithumbup
By: 'Mrs Hopley'
Jan 24,2013
2 people found
this helpful
When purchasing our new property recently through this agent we found them helpful and quick to respond to enquiries. We always received a return call when promised, and usually the information we required was found and passed onto us in a timley manner. We had ...
read full review
Was this helpful? Yes

“We found all the members of the team in Hockley ......”

Share on :
Nov 06,2012
Minithumbup
By: 'kim'
Nov 06,2012
1 people found
this helpful
We found all the members of the team in Hockley extremely helpful, nothing was too much trouble. We sold and purchased our properties through Williams and Donovan and couldn't fault them on anything, they liased on our behalf and provided us with quick responses. Would ...
read full review
Was this helpful? Yes

“i have used Williams & donovans for both my house sales & ......”

Share on :
Oct 05,2012
Minithumbup
By: 'Karen & Graham'
Oct 05,2012
2 people found
this helpful
i have used Williams & donovans for both my house sales & have always been really impressed with them. They are always polite & helpful & always kept me informed through all stages of the sale. I have recommended them to all my family & friends & will always use them & ...
read full review
Was this helpful? Yes
By: Ian
Oct 05, 2012
View all comments (1)
Karen and Graham thank you for taking the time to post your comments regarding our company. Moving home is never easy and your chain (the buyer pulling out at the last minute) was not an easy one. We would like to take this opportunity of thanking you for your business and wish you our very best with your new lives in Paglesham and good luck with all the Work! Ian Williams and all the team at Williams and Donovan ...

“I sold and purchased through Williams and Donovan this summer. ......”

Share on :
Oct 03,2012
Minithumbup
By: 'Clive Lewzey'
Oct 03,2012
2 people found
this helpful
I sold and purchased through Williams and Donovan this summer. Although Hockley is small, we have a good choice of agents to choose from, but these were recommended by a friend. I was very impressed with the attentiveness of all of the staff (not just ...
read full review
Was this helpful? Yes

“I received an excellent service from Williams and Donovan and ......”

Share on :
Sep 26,2012
Minithumbup
By: 'Lucie Collings'
Sep 26,2012
3 people found
this helpful
I received an excellent service from Williams and Donovan and would thoroughly recommend them to sell or buy a property. James went above and beyond his job role to ensure that our sale was completed in the shortest time possible. It was such a long ...
read full review
Was this helpful? Yes

“First class service from start to finish! Could not recommend ......”

Share on :
Aug 29,2012
Minithumbup
By: 'Mr and Mrs Maclean'
Aug 29,2012
2 people found
this helpful
First class service from start to finish! Could not recommend them more. Went way and beyond their duty to help! Many many thanks!...
read full review
Was this helpful? Yes

“We found a new house for sale and arranged a ......”

Share on :
Aug 14,2012
Minithumbup
By: 'Richard'
Aug 14,2012
3 people found
this helpful
We found a new house for sale and arranged a viewing with them all very professional and very promptly handled. We fell in love with it straight away and instructed them to sell our house, and this was achieved within 24 hours of going on the ...
read full review
Was this helpful? Yes

“I was chasing a house for over 7 months, there were ......”

Share on :
Aug 08,2012
Minithumbup
By: 'Tony Holland'
Aug 08,2012
3 people found
this helpful
I was chasing a house for over 7 months, there were times when i thought it was not going to happen. Paul at Williams & Donovan was awesome with regards to his continual communication and help throughout. A few main stakeholders played a part in me getting ...
read full review
Was this helpful? Yes

“The first thing Ian did right was value our property ......”

Share on :
Aug 01,2012
Minithumbup
By: 'Matt'
Aug 01,2012
3 people found
this helpful
The first thing Ian did right was value our property correctly. We didn't choose Williams and Donovan initially (but wish we had have done) perhaps because the other agents flattered our property with higher valuations. We went on the market with a couple of agents ...
read full review
Was this helpful? Yes

“a great team professinal honest and helpful at all stages...”

Share on :
Jul 01,2012
Minithumbup
By: 'terry'
Jul 01,2012
2 people found
this helpful
a great team professinal honest and helpful at all stages...
read full review
Was this helpful? Yes
By: ian
Jul 01, 2012
View all comments (1)
We have spoken to the client and they meant to tick 5 Stars how can we rectify? regards Ian Wiliams ...

“We had been let down on the purchase of a ......”

Share on :
Jun 23,2012
Minithumbup
By: 'Debbie Gaynor'
Jun 23,2012
3 people found
this helpful
We had been let down on the purchase of a property and therefore needed to secuare an alternative property quickly. Ms Jones assisted our property search, listened to what we wanted and immediately found a suitable property for us. During the purchase she kept me ...
read full review
Was this helpful? Yes

“I had never had much faith in Estate Agents until ......”

Share on :
Jun 15,2012
Minithumbup
By: 'Sue Cairns'
Jun 15,2012
3 people found
this helpful
I had never had much faith in Estate Agents until recently when Williams and Donovan acted as agents for selling our property and buying another one. The service was quick and efficient in the early stages through valuation, advice and arranging the advertisement. Following that ...
read full review
Was this helpful? Yes

“Very helpful and knowledgable about various properties we viewedOnce we ......”

Share on :
Jun 12,2012
Minithumbup
By: 'Ian Foster'
Jun 12,2012
3 people found
this helpful
Very helpful and knowledgable about various properties we viewed Once we had selected our property, he acted as a good go between with the seller Always available to discuss progress and liase with the seller. Overall a good well run company...
read full review
Was this helpful? Yes

“Our property was sold in less than 24 hours. Unfortunately the ......”

Share on :
Mar 06,2012
Minithumbup
By: 'hels1'
Mar 06,2012
3 people found
this helpful
Our property was sold in less than 24 hours. Unfortunately the chain collapsed just before exchange but our estate agent was on hand to put our property back on the market without us losing the property we we're purchasing :-) Our property sold again for the ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely circumstance a client feels unhappy with our service we have a in house complaints procedure however failing this we subscribe to the National Association of Estate Agents and the Property Ombudsman who act as a third party to resolve disputes.
Last updated at 11:24 AM 25/09/2017 by Tom

Awards won by Williams & Donovan

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home