97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 121
10th May 2022
reviewed by 'Lesley Clapp'
31st Oct 2018
reviewed by 'Clueso'
14th Dec 2017
reviewed by 'sjhexeter33'
4th Dec 2017
reviewed by 'Nigel'
1st Dec 2017
reviewed by 'John'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 97% | £165,000 | £900,000 |
| Lettings | 100% | 99% | £1,150 | £1,325 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 7 | 0 | 86 | 0 | 22 | 1 | 1 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
May 10,2022
May 10,2022
1
people found
this helpful
this helpful
Well what can I say??!!
Having phoned yesterday to ask about the property, they kindly told me that they had got an offer but made an appointment for me to view it 48 hours later and confirmed it by email.
Having arranged my week around this ...
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Oct 31,2018
Oct 31,2018
4
people found
this helpful
this helpful
I had the misfortune of trying to sell my house through this agent.
Despite their arrogance of how brilliant they were, they failed to sell my home.
Worse than this, I had a job to get out of their tying in, lengthy contract. I sold ...
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Comment on agent fees
Fees are very expensive in my opinion.
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Nov 01, 2018
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(1)
Dear Clueso
Thank you for your review. We appreciate every bit of feedback, both positive and negative and certainly aim to give as good a service and experience as possible. I am very disappointed that you have not felt you experience with Wilkinson Grant was a positive one and would like to apologise for any stress caused. Unfortunately you have not provided a name or property details so I am not able to address your comments directly but should you wish to contact Roger Wilkinson then I a ...
Jan 08,2018
Jan 08,2018
0
people found
this helpful
this helpful
Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ever selling in the future....
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Comment on agent fees
N/A
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Dec 14,2017
Dec 14,2017
0
people found
this helpful
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Just wanted to say thanks to Giles and Lisa for all their hard work. They were both ready at the end of the phone to answer any query and smooth the process from start to finish....
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Comment on agent fees
Medium
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Dec 04,2017
Dec 04,2017
0
people found
this helpful
this helpful
both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times Clare and I have been through!...
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Comment on agent fees
1.5% was worth it
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Dec 01,2017
Dec 01,2017
0
people found
this helpful
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Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly answered and any problem rapidly resolved. With Emma's help the purchase process could not have gone more smoothly and whilst they secured a very very ...
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Comment on agent fees
They were advising the vendor. No fees paid by us.
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Dec 01,2017
Dec 01,2017
0
people found
this helpful
this helpful
Lisa and Giles are an excellent team and managed our sale brilliantly. They were both very knowledgable, helpful and professional throughout the sales process. I would not hesitate in recommending them....
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Nov 18,2017
Nov 18,2017
0
people found
this helpful
this helpful
Hannah Sanders has been my principal contact at Wilkinson Grant for some time. I have been renting a flat via the firm for almost five years, and am moving simply because of a change of ownership. The service she provides is both efficient and personal, ...
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Comment on agent fees
N/A
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Nov 16,2017
Nov 16,2017
1
people found
this helpful
this helpful
Lisa and Giles are exceptional as is the wider WG team. They secured asking price on our sale and walked us through a difficult purchasing journey with patience and humour. Worth every penny....
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Comment on agent fees
Good
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Nov 15,2017
Nov 15,2017
0
people found
this helpful
this helpful
Giles and Lisa have been fantastic in their support to us throughout the whole process - from viewing a potential property to buy, through to achieving exchange.
We cannot speak highly enough about the regularity and quality of updates received and support was really good ...
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Comment on agent fees
Very fair.
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Yes
Nov 09,2017
Nov 09,2017
0
people found
this helpful
this helpful
From the outset, Wilkinson Grant processed my application to rent with my housemate who was already a pre-existing tenant. They were quick to deal with any issues we had and did so in a courteous and diligent manner....
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Comment on agent fees
The fees were in similar in price to other letting agents I have used in the past.
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Aug 08,2017
Aug 08,2017
0
people found
this helpful
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We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson Grant....
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Comment on agent fees
As the buyer we didn't pay them.
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Aug 04,2017
Aug 04,2017
0
people found
this helpful
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Quite simply an incredible result following several hoops to jump through.
From record breaking sales through to customer journey support, we can't recommend these guys highly enough....
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Comment on agent fees
Fees are always a sensitive subject, but in the case of providing all round support and guiding the sales through, we can't argue that it was worth every penny.
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Jul 26,2017
Jul 26,2017
1
people found
this helpful
this helpful
Giles & Lisa have simply been Awesome in handling my sale professionally, courteously, sensitively and skillfully - I think both from my perspective as seller & from my buyers perspective. Giles told me Wilkinson Grant were the '#1' estate agent in Exeter before I appointed him ...
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Comment on agent fees
Top end fees - but top end service/performance.
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Jul 05,2017
Jul 05,2017
0
people found
this helpful
this helpful
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and ...
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Comment on agent fees
Good
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Yes
Jun 22,2017
Jun 22,2017
0
people found
this helpful
this helpful
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels ...
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Comment on agent fees
Appropriate for the service
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Jun 15,2017
Jun 15,2017
0
people found
this helpful
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We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach.
Karen his assistant has also been very helpful and obliging when trying to sort various queries and ...
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Comment on agent fees
Could do better! More than several other Agents but produced more viewings and sold in the end.
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May 29,2017
May 29,2017
0
people found
this helpful
this helpful
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was ...
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Comment on agent fees
Good
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May 26,2017
May 26,2017
0
people found
this helpful
this helpful
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to WG...
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Comment on agent fees
About average
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Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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Apr 11,2017
Apr 11,2017
0
people found
this helpful
this helpful
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure
We give them our fullest recommendation...
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Comment on agent fees
GOOD
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Yes
Apr 07,2017
Apr 07,2017
0
people found
this helpful
this helpful
Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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Mar 30,2017
Mar 30,2017
0
people found
this helpful
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
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Mar 15,2017
Mar 15,2017
0
people found
this helpful
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also ...
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Comment on agent fees
Fine
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Mar 13,2017
Mar 13,2017
0
people found
this helpful
this helpful
We first encountered Molly at the end of November 2016.
She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property.
On this occasion ...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
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Mar 07,2017
Mar 07,2017
0
people found
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Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly ...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
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Feb 12,2017
Feb 12,2017
0
people found
this helpful
this helpful
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be ...
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Feb 03,2017
Feb 03,2017
0
people found
this helpful
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Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ...
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Comment on agent fees
Very reasonable - no hidden extras
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“Would very much recommendEasily contactableAlways pleasant and efficientFriendly, genuine and ......”
Jan 20,2017
Jan 20,2017
0
people found
this helpful
this helpful
Would very much recommend
Easily contactable
Always pleasant and efficient
Friendly, genuine and approachable team
Liaised well with all parties effectively
Felt confident and that chain was in safe hands
Professional...
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Comment on agent fees
Expected compared to other agents in Topsham
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Dec 14,2016
Dec 14,2016
0
people found
this helpful
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I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well!
I wouldn't hesitate to use them and the Topsham office again....
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Comment on agent fees
well! we would all like to pay as little as possible but I do feel satisfied with a very good service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 8:55 AM 23/08/2016 by Gabby Weil
