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www.wilkinsongrant.co.uk Properties for sale
Properties for rent
Nov 18,2017
Minithumbup
Hannah Sanders
By: 'David M'
Nov 18,2017
0 people found
this helpful
Hannah Sanders has been my principal contact at Wilkinson Grant for some time. I have been renting a flat via the firm for almost five years, and am moving simply because of a change of ownership. The service she provides is both efficient and personal, via email and phone. Any little issues were quickly dealt with, no arguments, no fuss. As a landlord myself in London, I wish I could get the quality of service there that I receive here in Exeter as a tenant from Hannah and Wilkinson Grant....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 16,2017
Minithumbup
Giles Hann
By: 'Brilliant'
Nov 16,2017
1 people found
this helpful
Lisa and Giles are exceptional as is the wider WG team. They secured asking price on our sale and walked us through a difficult purchasing journey with patience and humour. Worth every penny....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2017
Minithumbup
Giles Hann
Lisa Bainborough
By: 'Mike and Claire Newcombe.'
Nov 15,2017
0 people found
this helpful
Giles and Lisa have been fantastic in their support to us throughout the whole process - from viewing a potential property to buy, through to achieving exchange. We cannot speak highly enough about the regularity and quality of updates received and support was really good in dealing with any potential problems. We would highly recommend Wilkinson Grant to any of our friends and family....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'thomas365'
Nov 09,2017
0 people found
this helpful
From the outset, Wilkinson Grant processed my application to rent with my housemate who was already a pre-existing tenant. They were quick to deal with any issues we had and did so in a courteous and diligent manner....
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Comment on agent fees
The fees were in similar in price to other letting agents I have used in the past.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Karen Hawes
Jeremy Sharpe
By: 'The Cake Maker!'
Aug 08,2017
0 people found
this helpful
We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson Grant....
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Comment on agent fees
As the buyer we didn't pay them.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Jeremy Sharpe
Karen Hawes
By: 'Newman'
Aug 04,2017
0 people found
this helpful
Quite simply an incredible result following several hoops to jump through. From record breaking sales through to customer journey support, we can't recommend these guys highly enough....
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Comment on agent fees
Fees are always a sensitive subject, but in the case of providing all round support and guiding the sales through, we can't argue that it was worth every penny.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Giles Hann
Lisa Bainborough
By: 'Mr Scott'
Jul 26,2017
1 people found
this helpful
Giles & Lisa have simply been Awesome in handling my sale professionally, courteously, sensitively and skillfully - I think both from my perspective as seller & from my buyers perspective. Giles told me Wilkinson Grant were the '#1' estate agent in Exeter before I appointed him as agent and while initially skeptical, having sold my property under challenging circumstances I'd say he has proved himself right....
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Comment on agent fees
Top end fees - but top end service/performance.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Giles Hann
By: 'Lu Cann'
Jul 05,2017
0 people found
this helpful
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and nothing was too much trouble. Thank you Giles, we love our new home, thank you for making it such an easy and stress free purchase....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By: 'Suzana'
Jun 22,2017
0 people found
this helpful
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels were open at all time. Mike and Leigh were very enthusiastic and that enthusiasm was passed on to all viewers of our property. Thank you so much for selling our house and enabling us to move on to pastures new. We would definitely recommen...
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Comment on agent fees
Appropriate for the service
Was this helpful? Yes
Jun 15,2017
Minithumbup
Jeremy Sharpe
Karen Hawes
By: 'Happy Movers'
Jun 15,2017
0 people found
this helpful
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach. Karen his assistant has also been very helpful and obliging when trying to sort various queries and was always very positive. All other staff via the telephone were always polite and helpful. A very satisfactolry result....
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Comment on agent fees
Could do better! More than several other Agents but produced more viewings and sold in the end.
Was this helpful? Yes
May 29,2017
Minithumbup
By: 'Lesley Miller'
May 29,2017
0 people found
this helpful
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was inspected, the relevent checks were scheduled and within 2 weeks I had my first tennant. Polly Lethbridge in the accounts department was very helpfull with a statement query, I feel very confident with Wilkinson Grant managing my ...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Hannah Sanders
By: 'Ruaraidh'
May 26,2017
0 people found
this helpful
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to WG...
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Comment on agent fees
About average
Was this helpful? Yes
Apr 12,2017
Minithumbup
Hannah Sanders
By: 'Naser Ali'
Apr 12,2017
0 people found
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Joel Moore
Laura Caswell
By: 'BEN'
Apr 11,2017
0 people found
this helpful
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure We give them our fullest recommendation...
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Comment on agent fees
GOOD
Was this helpful? Yes
Apr 07,2017
Minithumbup
By: 'Chris'
Apr 07,2017
0 people found
this helpful
Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Hannah Sanders
By: 'Manos K'
Mar 30,2017
0 people found
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By: 'John'
Mar 15,2017
0 people found
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also chased progress when our exchange target date was slipping....
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Comment on agent fees
Fine
Was this helpful? Yes
Mar 13,2017
Minithumbup
By: 'Nugget'
Mar 13,2017
0 people found
this helpful
We first encountered Molly at the end of November 2016. She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property. On this occasion Molly appeared to be overawed by the presence of her mentor who led the conversation. They returned two days later to take measurements etc. and we agreed that Wilkinson Grant should proceed with the sale. Thereafter all our dealings were...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Lindsay Seltzer
By: 'JaneJ'
Mar 07,2017
0 people found
this helpful
Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly encouraging, polite and professional. It has been a huge pleasure working with her. Well done Louise and team!...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
Was this helpful? Yes
Feb 12,2017
Minithumbdown
By: 'Disappointed'
Feb 12,2017
0 people found
this helpful
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be buyer was not in a position to buy and that it was merely a favour to show her what was available seems disingenuous given that she had somehow put herself in a position to move to and indeed was living in a house across the road before we ha...
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Was this helpful? Yes
Feb 03,2017
Minithumbup
Haley Prescott
By: 'Jo Matthews'
Feb 03,2017
0 people found
this helpful
Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ball rolling throughout the process. On top of this she is a really nice person and you get that personal touch. I would highly recommend Haley to anyone with a busy life who wants someone with their finger on the pulse and ...
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Comment on agent fees
Very reasonable - no hidden extras
Was this helpful? Yes
Jan 20,2017
Minithumbup
Joel Moore
Laura Caswell
By: 'R&S'
Jan 20,2017
0 people found
this helpful
Would very much recommend Easily contactable Always pleasant and efficient Friendly, genuine and approachable team Liaised well with all parties effectively Felt confident and that chain was in safe hands Professional...
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Comment on agent fees
Expected compared to other agents in Topsham
Was this helpful? Yes
Dec 14,2016
Minithumbup
Emma Hare
By: 'Rod'
Dec 14,2016
0 people found
this helpful
I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well! I wouldn't hesitate to use them and the Topsham office again....
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Comment on agent fees
well! we would all like to pay as little as possible but I do feel satisfied with a very good service.
Was this helpful? Yes
Dec 07,2016
Minithumbup
Laura Caswell
By: 'Alan'
Dec 07,2016
0 people found
this helpful
Laura has been like a rottweiler chasing the sale of our property at 7B Follett Road. She, with other members of staff, have been exceptionally diligent in showing a large number (I think it was almost 40) of prospective buyers around the property. Even after the offer was accepted Laura has been untiring in getting the buyer to respond to answers that our solicitor has supplied. The buyer sometimes took 2 weeks to reply. Thank you Laura for bringing the sale to a satisfactory conclusion....
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Comment on agent fees
The fees were not the cheapest but the service provided was worth paying for.
Was this helpful? Yes
Nov 25,2016
Minithumbup
Giles Hann
Sophie OConnor
By: 'Mr & Mrs Duck'
Nov 25,2016
0 people found
this helpful
The whole team provide an excellent service. The staff are friendly and knowledgeable. We've had a great experience and we wouldn't hesitate to recommend them....
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Was this helpful? Yes
Sep 27,2016
Minithumbup
Jeremy Sharpe
Karen Hawes
By: 'Michael Roberts'
Sep 27,2016
0 people found
this helpful
This was a tricky sale because it was in the middle of major management change in a leasehold / freehold building, with attendant difficulties. Jeremy Sharpe was altogether excellent, as was the team as a whole. Very happy with the result....
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Comment on agent fees
Willing for some negotiation. Perhaps above average but you get what you pay for!
Was this helpful? Yes
Sep 19,2016
Minithumbup
Emma Hare
Ben Epps
By: 'Jenna HP'
Sep 19,2016
0 people found
this helpful
I was very impressed with Wilkinson Grant both at viewing/offer stage and helping to progress our purchase. We reached a speedy completion which was definitely aided by Emma and Ben at Wilkinson Grant liaising between all parties and making sure any potential issues were dealt with sooner rather than later. I would not hesitate to recommend Wilkinson Grant to family and friends in future....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Emma Hare
Ben Epps
By: 'J T Evans'
Sep 19,2016
0 people found
this helpful
Wilkinson Grant, in particular Ben and Emma were thorough, helpful and reliable throughout our sale, property search and purchase. Both Ben and Emma went above the call of duty in helping us with many aspects of our move. I wouldn't hesitate to recommend working with them in the future. We placed a number of challenges on them with timescales etc and they were always met with a smile and positive attitude. We achieved a quick sale, in no small part to Emma and Ben adapting to the market and chal...
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Comment on agent fees
Probably slightly more than a couple of other quotes we had but well worth the money for the peace of mind.
Was this helpful? Yes
Sep 12,2016
Minithumbup
Natalie Grice
Mike Shaw
By: 'Phil'
Sep 12,2016
0 people found
this helpful
We both bought and sold through Wilkinson Grant. They helped us achieve a great price for our old property and made the whole process as smooth as possible. I would definitely recommend....
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 22,2016
Minithumbup
Joel Moore
Laura Caswell
By: 'Joy Drummond'
Aug 22,2016
0 people found
this helpful
Joel has been helpful, knowledgeable and understanding of our needs from the outset and throughout. He gave us good strategic advice and solved problems that arose (not of his making) and handled the whole process very well. I would highly recommend him and the staff at the Topsham office, in particular Laura Caswell and Karen Hawes who have been attentive, friendly and helpful....
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Comment on agent fees
Good value
Was this helpful? Yes

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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