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    Giles Hann
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    Natalie Grice
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Properties for sale
Properties for rent
Jul 05,2017
Minithumbup
Giles Hann
By:
Jul 05,2017
0 people found
this helpful
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and nothing was too much trouble. Thank you Giles, we love our new home, thank you for making it such an easy and stress free purchase....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By:
Jun 27,2017
0 people found
this helpful
Both Michael and Leigh were very helpful and courteous at all times and were always ready to provide answers to any of our queries. They were very good at keeping our daughter, who was helping us with the paperwork, in the loop. Mike and Leigh seem to be good partners....
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Comment on agent fees
Fees were reasonable.
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Jun 22,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By:
Jun 22,2017
0 people found
this helpful
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels were open at all time. Mike and Leigh were very enthusiastic and that enthusiasm was passed on to all viewers of our property. Thank you so much for selling our house and enabling us to move on to pastures new. We would definitely recommen...
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Comment on agent fees
Appropriate for the service
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Jun 15,2017
Minithumbup
Jeremy Sharpe
Karen Hawes
By:
Jun 15,2017
0 people found
this helpful
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach. Karen his assistant has also been very helpful and obliging when trying to sort various queries and was always very positive. All other staff via the telephone were always polite and helpful. A very satisfactolry result....
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Comment on agent fees
Could do better! More than several other Agents but produced more viewings and sold in the end.
Was this helpful? Yes
May 29,2017
Minithumbup
By:
May 29,2017
0 people found
this helpful
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was inspected, the relevent checks were scheduled and within 2 weeks I had my first tennant. Polly Lethbridge in the accounts department was very helpfull with a statement query, I feel very confident with Wilkinson Grant managing my ...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Hannah Sanders
By:
May 26,2017
0 people found
this helpful
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to WG...
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Comment on agent fees
About average
Was this helpful? Yes
Apr 12,2017
Minithumbup
Hannah Sanders
By:
Apr 12,2017
0 people found
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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Apr 11,2017
Minithumbup
Joel Moore
Laura Caswell
By:
Apr 11,2017
0 people found
this helpful
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure We give them our fullest recommendation...
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Comment on agent fees
GOOD
Was this helpful? Yes
Apr 07,2017
Minithumbup
By:
Apr 07,2017
0 people found
this helpful
Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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Mar 30,2017
Minithumbup
Hannah Sanders
By:
Mar 30,2017
0 people found
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
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Mar 15,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By:
Mar 15,2017
0 people found
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also chased progress when our exchange target date was slipping....
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Comment on agent fees
Fine
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Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
We first encountered Molly at the end of November 2016. She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property. On this occasion Molly appeared to be overawed by the presence of her mentor who led the conversation. They returned two days later to take measurements etc. and we agreed that Wilkinson Grant should proceed with the sale. Thereafter all our dealings were...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Lindsay Seltzer
By:
Mar 07,2017
0 people found
this helpful
Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly encouraging, polite and professional. It has been a huge pleasure working with her. Well done Louise and team!...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
Was this helpful? Yes
Feb 12,2017
Minithumbdown
By:
Feb 12,2017
0 people found
this helpful
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be buyer was not in a position to buy and that it was merely a favour to show her what was available seems disingenuous given that she had somehow put herself in a position to move to and indeed was living in a house across the road before we ha...
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Feb 03,2017
Minithumbup
Haley Prescott
By:
Feb 03,2017
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this helpful
Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ball rolling throughout the process. On top of this she is a really nice person and you get that personal touch. I would highly recommend Haley to anyone with a busy life who wants someone with their finger on the pulse and ...
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Comment on agent fees
Very reasonable - no hidden extras
Was this helpful? Yes
Jan 20,2017
Minithumbup
Joel Moore
Laura Caswell
By:
Jan 20,2017
0 people found
this helpful
Would very much recommend Easily contactable Always pleasant and efficient Friendly, genuine and approachable team Liaised well with all parties effectively Felt confident and that chain was in safe hands Professional...
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Comment on agent fees
Expected compared to other agents in Topsham
Was this helpful? Yes
Dec 14,2016
Minithumbup
Emma Hare
By:
Dec 14,2016
0 people found
this helpful
I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well! I wouldn't hesitate to use them and the Topsham office again....
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Comment on agent fees
well! we would all like to pay as little as possible but I do feel satisfied with a very good service.
Was this helpful? Yes
Dec 07,2016
Minithumbup
Laura Caswell
By:
Dec 07,2016
0 people found
this helpful
Laura has been like a rottweiler chasing the sale of our property at 7B Follett Road. She, with other members of staff, have been exceptionally diligent in showing a large number (I think it was almost 40) of prospective buyers around the property. Even after the offer was accepted Laura has been untiring in getting the buyer to respond to answers that our solicitor has supplied. The buyer sometimes took 2 weeks to reply. Thank you Laura for bringing the sale to a satisfactory conclusion....
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Comment on agent fees
The fees were not the cheapest but the service provided was worth paying for.
Was this helpful? Yes
Nov 25,2016
Minithumbup
Giles Hann
Sophie OConnor
By:
Nov 25,2016
0 people found
this helpful
The whole team provide an excellent service. The staff are friendly and knowledgeable. We've had a great experience and we wouldn't hesitate to recommend them....
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Was this helpful? Yes
Sep 27,2016
Minithumbup
Jeremy Sharpe
Karen Hawes
By:
Sep 27,2016
0 people found
this helpful
This was a tricky sale because it was in the middle of major management change in a leasehold / freehold building, with attendant difficulties. Jeremy Sharpe was altogether excellent, as was the team as a whole. Very happy with the result....
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Comment on agent fees
Willing for some negotiation. Perhaps above average but you get what you pay for!
Was this helpful? Yes
Sep 19,2016
Minithumbup
Emma Hare
Ben Epps
By:
Sep 19,2016
0 people found
this helpful
I was very impressed with Wilkinson Grant both at viewing/offer stage and helping to progress our purchase. We reached a speedy completion which was definitely aided by Emma and Ben at Wilkinson Grant liaising between all parties and making sure any potential issues were dealt with sooner rather than later. I would not hesitate to recommend Wilkinson Grant to family and friends in future....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Emma Hare
Ben Epps
By:
Sep 19,2016
0 people found
this helpful
Wilkinson Grant, in particular Ben and Emma were thorough, helpful and reliable throughout our sale, property search and purchase. Both Ben and Emma went above the call of duty in helping us with many aspects of our move. I wouldn't hesitate to recommend working with them in the future. We placed a number of challenges on them with timescales etc and they were always met with a smile and positive attitude. We achieved a quick sale, in no small part to Emma and Ben adapting to the market and chal...
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Comment on agent fees
Probably slightly more than a couple of other quotes we had but well worth the money for the peace of mind.
Was this helpful? Yes
Sep 12,2016
Minithumbup
Natalie Grice
Mike Shaw
By:
Sep 12,2016
0 people found
this helpful
We both bought and sold through Wilkinson Grant. They helped us achieve a great price for our old property and made the whole process as smooth as possible. I would definitely recommend....
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 22,2016
Minithumbup
Joel Moore
Laura Caswell
By:
Aug 22,2016
0 people found
this helpful
Joel has been helpful, knowledgeable and understanding of our needs from the outset and throughout. He gave us good strategic advice and solved problems that arose (not of his making) and handled the whole process very well. I would highly recommend him and the staff at the Topsham office, in particular Laura Caswell and Karen Hawes who have been attentive, friendly and helpful....
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Comment on agent fees
Good value
Was this helpful? Yes
Aug 22,2016
Minithumbup
Giles Hann
By:
Aug 22,2016
0 people found
this helpful
Ours was a difficult house to sell due to issues with a National Trust Lease. Giles and his team ensured prospective buyers were aware of the issues before viewing the property - other agents had failed to do this previously. Once a buyer had been found, the team liaised with solicitors, surveyors etc and kept all parties informed of progress. I fond the team at WG to be friendly and professional, and would recommend them to others....
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Comment on agent fees
As this was a protracted sale with many hurdles to overcome, I feel the fees charged are fair.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Natalie Grice
By:
Jul 21,2016
0 people found
this helpful
Natalie has been the most friendly, efficient and helpful agent. We felt that she really listened to our needs and understood what we wanted at every stage of our search for a property. Natalie exudes great energy and enthusiasm and is an outstanding 'ambassador' for Wilkinson Grant. Natalie was a complete delight to interact with throughout and we are really pleased with our whole purchase experience....
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Was this helpful? Yes
Jul 18,2016
Minithumbup
Joel Moore
Laura Caswell
By:
Jul 18,2016
0 people found
this helpful
Wilkinson Grant (and particularly Joel Moore) expedited our sale recently by Informal Tender/sealed bids. The bids far exceeded the expectations of both us as vendors, and Wilkinson Grant's, and this was all down to the clever marketing of the property and Joel's knowledge of the locality. We were very impressed by their professional approach and would not hesitate to recommend Wilkinson Grant with their specialist knowledge and friendly and helpful assistance....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 17,2016
Minithumbup
Haley Prescott
Mike Shaw
By:
Jul 17,2016
0 people found
this helpful
Wilkinson Grant did an amazing job in very difficult circumstances, with both Haley and Mike working tirelessly on our behalf. I would thoroughly recommend WG - especially if a sale is likely to be problematic....
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Comment on agent fees
Very fair
Was this helpful? Yes
Jul 04,2016
Minithumbup
Natalie Grice
Sophie OConnor
By:
Jul 04,2016
0 people found
this helpful
Very good service. Friendly and efficient. We were given a valuation that we thought was optimistic, but we exceeded it...
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Comment on agent fees
Agents fees were slightly higher than some others, but they delivered a sale price
Was this helpful? Yes
Jun 03,2016
Minithumbup
Giles Hann
Sophie OConnor
By:
Jun 03,2016
0 people found
this helpful
From start to finish I found the professional and helpful attitude of both staff members such a boost during what is a very stressful time. They always returned calls, gave sound advice and made the experience a pleasure . Polite, efficient and a pleasure to deal with. They made it a personal experience as if I was their priority despite I know being very busy. The team from start to finish was great. I would have no hesitation in recommending WG to anyone. Thankyou...
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Comment on agent fees
Well it is an expense but something you have to deal with .
Was this helpful? Yes

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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