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Wildheart

1st Floor 9 Cheam Road
Epsom
Surrey
KT17 1SP
0208 786 7777

Website not available

Properties for Sale
Properties to Rent

Feb 11,2018
Minithumbdown
By: 'Just me'
Feb 11,2018
0 people found
this helpful
Robotic management, no thinking out side of the box of apathy. Treats customers no different to council estate residents. Inconsistent dealings with subject matters. Long lead time to response, with robotic answers. Conflict of interest working on the side of developers. Lazy responses to correspondence. ...
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Comment on agent fees
Extremely high. Doesnt use local contractors, so pays oner and above for local to them contractors!.
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By: Sophie
Feb 13, 2018
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Thank you for this review. However, we are at a loss to make much sense of this because: 1. we do not manage any properties in this area on behalf of any developers. 2. your comments regarding Council estate residents are confusing – it appears you are suggesting these should be treated in an inferior way to private rent paying tenants? 3. if you are a tenant of a property we manage we wonder how you would be able to make any meaningful comment on the charges made by our contractors whic ...
Jan 28,2018
Minithumbdown
By: 'Luke'
Jan 28,2018
2 people found
this helpful
I am a leaseholder. Wildheart have been managing agents for my property for several years. They have been advised on numerous occasions over the last 2 years, with photos, of some serious health and safety hazards (collapsing porch, crumbling steps) at the property. To date they ...
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Comment on agent fees
almost £1000 / year to do almost nothing except issue invoices for service charges and ground rent seems like a good deal (for the agent)
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By: Sophie Henwood
Jan 29, 2018
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Hi Luke, thank you for leaving your comments. I am sorry to hear that our service has not been satisfactory for you. Could you possible email me directly so I can investigate this further and hopefully turn things around for you please? ...
Jan 03,2018
Minithumbdown
By: 'Robert Torrance'
Jan 03,2018
2 people found
this helpful
Terrible experience. As a tenant, I wouldn't dream of using wildheart. Applied grotesque deductions from the deposit (including over £100 for a dip in an already dipped bed, and charged for pre-agreed curtain rails). This is in spite of the fact that there were significant ...
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By: Sophie Henwood
Jan 17, 2018
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Hi Robert - I have responded to you through google but please could you email me directly of the specific issues so I can look into them further for you. Many thanks. ...
Jul 11,2017
Minithumbup
By: 'Declan'
Jul 11,2017
1 people found
this helpful
I have used Wildheart's services over the past 3 years to manage the letting of my property, and have always found the team to be very professional, helpful and diligent in the service they provided me. I can highly recommend them and will certainly use them ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
May 08,2017
Minithumbup
By: 'PC from Heathrow'
May 08,2017
1 people found
this helpful
I have been using the Wildhart team for several years who have looked after my property in Newcastle. Simon the boss, can be proud of every one of them. Be it finding a new tenant, arranging replacement furniture, scheduling contractors or paying the rent, all ...
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Comment on agent fees
Worth every penny in my book.
Was this helpful? Yes
Apr 23,2017
Minithumbdown
By: 'Chloe'
Apr 23,2017
6 people found
this helpful
I used this agency to move into a propery with my 8 week old son. The person that greeted me to show me the property was lovely. But my agent manager was vile. He met me to give me to give me the keys. And then ...
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Comment on agent fees
I do think the fees are acceptable, but the extra tenants and guarantor fee is a joke. Also depsit should only be 1 month not 1 1/2
Was this helpful? Yes
By: Sophie Henwood
Jan 29, 2018
View all comments (5)
Hi Clare, Apologies for not coming back to you sooner, could you email me directly as I am not aware of the issues you have raised in a previous tenancy? Many thanks ...
Mar 29,2017
Minithumbdown
By: 'Sylvia Paul'
Mar 29,2017
6 people found
this helpful
I'm not really one for writing reviews regardless of how good or bad treatment was but the way I was treated on a personal level by this company is frankly despicable. The following took place September, 2016. i called up and enquired about an apartment, all ...
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Comment on agent fees
Unknown
Was this helpful? Yes
By: Sophie Henwood
Apr 12, 2017
View all comments (2)
Hi Sylvia If you could contact me with the details of this as soon as possible please. I've looked into the information we have and I'm unable to trace the issues you've raised, until you confirm fine details, I am unable to verify your complaint. Many thanks ...
May 24,2016
Minithumbdown
By: 'Not happy'
May 24,2016
3 people found
this helpful
Wildheart is an appalling group of incestuous companies and has no heart just like its robot employees. Its set up in such a way to scam the soul out of any human going near it. Stay clear - you've been warned. Employees, leave NOW, you ...
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Comment on agent fees
Horrendous scamming rip off
Was this helpful? Yes
By: Sophie
Jun 22, 2016
View all comments (1)
Thank you for posting your negative comments. As you have not stated specifics in your review, please contact us as soon as possible so we can discuss further. Please also be aware that Wildheart are just one company, there are no other companies grouped with us. ...
May 11,2016
Minithumbdown
By: 'Leopold Marek'
May 11,2016
3 people found
this helpful
My personal experience with this company is quite the very worst. Promises, delays, excuses and unacceptable behaviour seems to be their daily manners and following their words seems to do not mean anything for them nor has any value whatsoever(!)(!)(!) Very poor service(!)(!)(!) Can not ...
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Sep 12,2014
Minithumbdown
By: 'Marlon browne'
Sep 12,2014
3 people found
this helpful
Basically i went for a flat and they just kept making excuses saying ive failed referencing but im in full time work and there was no referincing fees or admin fees to pay but i had to pay £250 holding fee, were now ive failed ...
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What agent could do to change your mind?
She didnt have a clue saying one thing then another
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Comment on agent fees
The fees to me is basically a scam
Was this helpful? Yes
Sep 03,2014
Minithumbup
By: 'jo brooke'
Sep 03,2014
0 people found
this helpful
I rent an apartment from wildheart from last year . This is my first experience in renting from an agent . Wildheart are very nice people . While living in this flat ...I had one small problem which was dealt with the Same day .. I would recommend Wildheart. ...
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Comment on agent fees
Yes happy to pay ...understand the requirements .
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