WhiteKnights Estate Agents
2.5/5, 27 reviews
37% recommended
63% sales valuation accuracy
67% sales fee satisfaction

Property Features

We first opened our doors in 1987 with the launch of Woodley and Tilehurst Offices and are now proud to be the largest Independent Estate Agent throughout Reading with 7 sales offices, a Lettings and Property Management Office and Mortgage Services Company. show more We first opened our doors in 1987 with the launch of Woodley and Tilehurst Offices and are now proud to be the largest Independent Estate Agent throughout Reading with 7 sales offices, a Lettings and Property Management Office and Mortgage Services Company.

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 27
27th Jun 2023
reviewed by 'sarika'
“We had a bad experience with one of the agent of whitenights named Anna. Really rude and condescending tone over ......”
25th Jul 2022
reviewed by 'Potential buyer'
“On calling to make a viewing they make it a requirement to use and provide information to their third party ......”
13th Jun 2022
reviewed by 'murali'
“I found Rob Milne very nice and polite on first instance. Once I handed over my property to rent with ......”
14th Apr 2021
reviewed by 'Tarun'
“Probably the worst agents. They didn't even give me the viewing for the property even after chasing couple of times. ......”
15th Mar 2021
reviewed by 'Robert'
“Over promised saying that they had a network of buyers and were confident they would meet my asking price - ......”
3rd Mar 2021
reviewed by 'Paul'
“As a buyer i was really not impressed with the telephone manor from Gary, i found him to be insulting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 63% 67% £30,000 £695,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 2 6 3 2 2 1 9
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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WhiteKnights Estate Agents Branches (view all 8)
Caversham Reading, RG4
Earley, RG6
Reading, RG2
Reading, RG6
Spencers Wood Reading, RG7
Tilehurst Reading, RG31
Woodley, RG5
Woodley, RG5

“We had a bad experience with one of the agen......”

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Jun 27,2023
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Anna
By: 'sarika'
Jun 27,2023
0 people found
this helpful
We had a bad experience with one of the agent of whitenights named Anna. Really rude and condescending tone over the phone. She was unnecessarily trying to argue over the petty details . Trying to correct me on every small detail without any listening ears. She ...
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“On calling to make a viewing they make it a r......”

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Jul 25,2022
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By: 'Potential buyer'
Jul 25,2022
2 people found
this helpful
On calling to make a viewing they make it a requirement to use and provide information to their third party mortgage advisor. You cannot view or make an offer before you’ve provided all your details to this third party who then provides them back ...
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“I found Rob Milne very nice and polite on fir......”

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Jun 13,2022
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Robert
By: 'murali'
Jun 13,2022
1 people found
this helpful
I found Rob Milne very nice and polite on first instance. Once I handed over my property to rent with them, they were rude, unprofessional, careless for my documents, expensive on maintenance charges, wont pay if I higher outside engineer to resolve the issue, problem ...
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“Probably the worst agents...”

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Apr 14,2021
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By: 'Tarun'
Apr 14,2021
0 people found
this helpful
Probably the worst agents. They didn't even give me the viewing for the property even after chasing couple of times. They will force you to speak to their own mortgage advisor even if you have your own....
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“Over promised saying that they had a network ......”

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Mar 15,2021
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By: 'Robert'
Mar 15,2021
0 people found
this helpful
Over promised saying that they had a network of buyers and were confident they would meet my asking price - ended up selling through pure luck after I dropped the price significantly. I now see this as an absolute lie just to get me to ...
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“Lack of professionalism, rude....”

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Mar 03,2021
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Gary
By: 'Paul'
Mar 03,2021
1 people found
this helpful
As a buyer i was really not impressed with the telephone manor from Gary, i found him to be insulting and not listening to my requirements, almost like he doesn't have the time in the day, i wont go into the detail as i found ...
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“Used Whiteknights to value our property in 20......”

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Nov 10,2020
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By: 'Tim'
Nov 10,2020
1 people found
this helpful
Used Whiteknights to value our property in 2020 after buying it in 2014. We paid £490k for it and having spent nearly £200k on very significant improvements and a large extension we were hoping for a figure north of £700k after 6 years of market returns. Gary said ...
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“I had a very disappointing experience with Wh......”

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Jul 23,2020
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Simon
By: 'Maham'
Jul 23,2020
3 people found
this helpful
I had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on ...
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“Whiteknights were incredibly helpful and enthusiastic in helping us sell ......”

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Jan 26,2018
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Ken
By: 'Dr_T'
Jan 26,2018
0 people found
this helpful
Whiteknights were incredibly helpful and enthusiastic in helping us sell our home. They managed to find a buyer for us very quickly and kept us updated throughout the process of the sale. The process of moving home (for anyone) is stressful to say the least, ...
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Comment on agent fees
The fees were very reasonable compared to other Estate Agents in the area.
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“Rude. I have no other words than that. This woman ......”

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Sep 28,2017
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Lynne
By: 'Lol'
Sep 28,2017
2 people found
this helpful
Rude. I have no other words than that. This woman has no kind of people skills and treated me like a criminal every single time I dealt with her. I'm pretty sure every single time she hung up the phone she would have been effing ...
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Comment on agent fees
Bad. Does not represent the service shown by the people.
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“What an awful experience.So unprofessional. We were mislead (that's ......”

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May 05,2017
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By: 'Disgruntled'
May 05,2017
3 people found
this helpful
What an awful experience.So unprofessional. We were mislead (that's the best I can say). phone calls and emails went unanswered for over a week, despite the known urgency of the situation. Vital information was not shared between buyer and seller leading to a last-minute ...
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By: Awful experience
Jul 18, 2018
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Currently purchasing a property through Whitenights-what an awful experience it has been. The staff are rude and obnoxious, do not have basic communication skills and nor do any of them speak well.All I can say is avoid this estate agent! Absolutely disgusted with their customer service! ...

“At first they seemed like nice helpful people but after ......”

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Aug 02,2016
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By: 'GeorginaPateySucks'
Aug 02,2016
2 people found
this helpful
At first they seemed like nice helpful people but after not getting back to me with info on three occasions her chances were up. her lazy approach to service mugged me off and lost me an ideal new home. Her ignorance has put me in ...
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Comment on agent fees
I dont think they deserve anything for the lack of service they show customers
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“I've just recently bought my house in Woodley, Reading through ......”

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Apr 12,2016
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John
By: 'MP'
Apr 12,2016
0 people found
this helpful
I've just recently bought my house in Woodley, Reading through Whiteknights and was so impressed with the experience. Really speedy and efficient, they kept me informed at every point along the journey and were incredibly patient with my constant questions! John helped me in every ...
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Comment on agent fees
I have nothing bad to say about John. He was very helpful throughout the process
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“Very inefficient when selling my property, they lacked a lot ......”

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May 13,2015
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By: 'Shamar.'
May 13,2015
1 people found
this helpful
Very inefficient when selling my property, they lacked a lot of marketing and besides they are only keen on their benifits.. When they are done thats it. I had a very bad experience with them.. They never call you or once you ask for a ...
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What agent could do to change your mind?
Romans Haslams
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“I have been given good guidance in selecting the correct ......”

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Jan 27,2015
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By: 'Mifam'
Jan 27,2015
0 people found
this helpful
I have been given good guidance in selecting the correct buyer to sell my house out of the buyers put forward an offer. I will recommend Whiteknights to anyone. Very good service....
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“A branch of unreliable, unprofessional people ready to go to ......”

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Jan 17,2015
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By: 'Jay'
Jan 17,2015
4 people found
this helpful
A branch of unreliable, unprofessional people ready to go to extreme lengths in order to deceive individuals over the phone. Missing on a house because of the offer made is one think, but missing the house because of the state agent is fooling you is ...
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“My partner and I put in an offer on a ......”

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Jun 17,2014
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By: 'Hannah'
Jun 17,2014
7 people found
this helpful
My partner and I put in an offer on a property through Whiteknights on Saturday 29th March and it was accepted. We started the ball rolling and spent £500 on a survey. Over the next few weeks my partner and I heard absolutely nothing from the ...
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“I find this agency to be very unprofessional, unreliable and ......”

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Mar 16,2014
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By: 'Ana'
Mar 16,2014
3 people found
this helpful
I find this agency to be very unprofessional, unreliable and dishonest. We were told wrong information about the property just so they can close the sale. We complained about it and but they are not even willing to admit their mistake. Caught them lying to ...
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What agent could do to change your mind?
They have had many chances to rectify their actions but I don't think its in their culture to make things right. They are just concerned about their sale, but after the sale, you are on your own.
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“The agent whiteknights estate agent earley branch are very unprofessional ......”

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Oct 11,2013
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karl
By: 'val'
Oct 11,2013
6 people found
this helpful
The agent whiteknights estate agent earley branch are very unprofessional and unreliable, on many occasion I telephoned to arrange viewings on properties and gave my telephone number and email address to the agent and was told that the agent will ring back to arrange viewings ...
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“WE needed a "find a TEnant only" service. This was ......”

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Apr 17,2013
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Robert
By: 'Allan'
Apr 17,2013
2 people found
this helpful
WE needed a "find a TEnant only" service. This was most satisfactory. A Tenant was found extremely quickly & all the subsequent paperwork delt with efficiently & easily. We would certainly use them again....
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“I initially bought my house through Whiteknights, and had such ......”

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Jul 17,2012
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Gary
By: 'Stacy'
Jul 17,2012
0 people found
this helpful
I initially bought my house through Whiteknights, and had such a positive experience in dealing with the Woodley office that they were our first choice when selling the property. Both Gary and Phil are efficient, positive and capable agents, always keeping me informed of progress ...
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“After a horrible experience with Prospect, we signed up with ......”

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May 06,2012
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David
By: 'Rob'
May 06,2012
1 people found
this helpful
After a horrible experience with Prospect, we signed up with WhiteKnights. We were kept informed of progress, and after several viewings had a successful sale. If only we had signed up with WhiteKnights intially! We would not hesitate to recommend this office....
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“Hello, we needed to sell our property quickly but for ......”

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Dec 16,2011
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By: 'Happy'
Dec 16,2011
1 people found
this helpful
Hello, we needed to sell our property quickly but for as much as we could sell it for. We discussed with WhiteKnights our circumstances and they suggested a realistic selling price to help sell the property quickly, but also at the same time not to ...
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“Gary and Phil are extremely professional and Whiteknights have now ......”

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Aug 08,2011
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By: 'David'
Aug 08,2011
0 people found
this helpful
Gary and Phil are extremely professional and Whiteknights have now provided us with a quality service twice. Communication was excellent throughout the sale helping to manage the chain and ensure there were no surprises during the sale of our house. Gary and Phil always provide ...
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“Fantastic customer service. Very friendly and helpful. Highly recommend...”

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Jun 17,2011
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By: 'Mal3'
Jun 17,2011
0 people found
this helpful
Fantastic customer service. Very friendly and helpful. Highly recommend...
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“I used Whiteknights in Lower Earley to sell my one ......”

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Feb 19,2010
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By: 'Ruth'
Feb 19,2010
0 people found
this helpful
I used Whiteknights in Lower Earley to sell my one bedroom house and couldn't fault them. They were quick to get the house on the market and organize viewings for prospective buyers. They kept us informed, but weren't pushy. This was a blessing as the ...
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“They are terrible. They dont get back to you with ......”

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Jul 17,2009
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By: 'alex'
Jul 17,2009
2 people found
this helpful
They are terrible. They dont get back to you with anything. No response. Have to wait and wait. And wait. Keep stalling buyers. Poor sellers, I pity them....
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By: Mr C
Jul 28, 2010
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Alex, Your review show you are ill informed! I would suggest that you didnt have any dealings with whiteknights at all. While i appreciate some dont have good experiences the offices i had dealings with were helpful and knowledgeable and certainly not pushy- just what was needed when i was selling my mothers house with them at a time i wanted a friendly, honest, non corporate approach. A very good estate agent, low fees, good all round service- i can't fault them. Alex are you a strugglin ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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