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No description available.
Feb 22,2017
Minithumbdown
By:
Feb 22,2017
0 people found
this helpful
It is very hard to contact them. Their responses to emails take a very long time. It is ok when you want to rent but other way around is not so good. I was waiting very long time for repairs and usually this was a quick fix. They never return the full bond so there is no point of cleaning the property even as they will clean it anyway....
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Comment on agent fees
Very expensive. Always try to rip you off your bond.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Both Bernadette and Scott were very professional and kept me informed throughout the whole process. Whilst the process was rather long for a simple sale (first time buyers / no chain) it was not Whitegates that caused the delay, if anything they did their best to push the process along....
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Comment on agent fees
Fee's are reasonable for Whitegates
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
I have three houses in Halifax, let through Whitegates. The agency changed hands a couple of years ago after some difficult times, and recently the office has been much more on the ball. I did think about changing agent, but decided to stick with Whitegates. My properties are not in the best locations, but they have been pro active in finding tenants - sometimes rental incentives have helped - and seem to be pretty organised about repairs/maintenance and monitoring this and any rental arrears...
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Comment on agent fees
I'm happy with the commission rate, and think/hope that any fees charged to tenants are also reasonable.
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
Tom & Abigail provided an excellent service to me. They are both exceptional people, very professional as well as personable, smart and very well mannered as well as hard working. They are a credit to Whitegates Woolton and I would recommend them without hesitation....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
Whitegates have been renting out my property for about 8 years. They are very good at communicating and making me aware of any property issues and arranging for the necessary repairs. I live in London so the service they provide is invaluable as I wouldn't be able to respond timely to any issues myself. The staff I've had contact with have all been very professional and courteous, responding quickly to emails and calls....
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Comment on agent fees
I feel the fee is very reasonable for the service they provide.
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
We have just sold our house through Whitegates and could not praise them enough. All 3 off the staff I personally dealt with from the house valuation, through to viewings and then finalizing the completion were excellent. We were constantly kept up to date and the staff were always lovely and helpful. It was such a smooth transaction, would definitely use them again....
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Comment on agent fees
We had 5 quotes on agents fees and they came out matching the middle average.
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
1 people found
this helpful
I have been using this team to manage a let property in Halifax for several years and am very pleased with the service. They are prompt to answer any queries and always respond to issues accordingly. Professional and friendly service....
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Comment on agent fees
The fees are in line with the competition and represents good value.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
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Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
read full review
Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Both Mary and Daniel were helpful throughout. They kept me informed at all times either via phone or by email. All this lead to a smooth successful sale of my house...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
Tom was very helpful and answered all questions best he could in relation to each property. He really went out of his way for me and my partner in relation to a property we were really keen on viewing. We will be keeping in regular contact with Tom as we are still looking for a property so would definitely recommend him....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
1 people found
this helpful
All staff at whitegates are fantastic and very approachable!!! Always take the time to listen, nothing is too much trouble. They always remember your name each and every one of them. Would highly recommend this branch....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Abigail's Service delivery was excellent, her communication was clear and precise always accommodating with any query that I had concerning the purchase of the property, came across a very competent....
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Feb 07,2017
Minithumbdown
By:
Feb 07,2017
0 people found
this helpful
Made two appointments to view a property, both appointments were missed! Utterly incompetent. All sellers (and buyers) should avoid like the plague....
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Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
I would recommend Whitegates 100%. They were friendly attentive reliable and professional. Matthew is lovely. Very supportive. Thank you Matthew and thank you Whitegates....
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Comment on agent fees
very reasonable
Was this helpful? Yes
Jan 25,2017
Minithumbdown
By:
Jan 25,2017
2 people found
this helpful
If you are a landlord looking to rent your property, do NOT go through Whitegates, Mill Lane, Liverpool. Your tenant will be given carte blanche to remove or damage property with absolutely no consequences and you will be left to replace furniture and the property that the tenant has seen fit to remove or destroy. The staff at Whitegates will bear no loyalty to you as a landlord, regardless of how many years you may have done business with them....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
2 people found
this helpful
Just a short note to thank all of the team at Whitegates Woolton for your fantastic cooperation and assistance in both selling our house and the purchase of the new house. You all did a first class job which me and my wife both appreciate. Your all very courteous, polite and very customer friendly, qualities which are sometimes rare in these days....
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Comment on agent fees
Heard a lot of adverts for online agents recently offering a much cheaper fee but you have to do a lot of the leg work yourself and the payment is usually upfront. Whitegates offered a very competitive fee and I would highly recommend them.
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
1 people found
this helpful
Scott shown me round a property,a very professional young man, very courteous and polite, knows his stuff,, But because the property wasn't suitable he suggested another property for us to view. It's been a pleasure meeting Scott, he will go a long way Katharine Bell...
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Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
I cannot praise Scott Teale enough he was totally professional, extremely smart , helpful and friendly, although we did not end up purchasing a property from Whitegates it was nothing to do with the wonderful service we received from Scott, who kept us informed at all times I have nothing but respect for this totally charming young man. Thank you Scott...
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Was this helpful? Yes
Dec 16,2016
Minithumbdown
By:
Dec 16,2016
1 people found
this helpful
This agency shouldn't take the houses for sale. they don't want to arrange viewings on Saturdays though it is their working day. They demand viewings only from 9 till 17.00 monday-friday when people are at work. I wonder if the house owners realize why their houses are not sold. Because no attempt to sell....
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Comment on agent fees
don't know their fees but for the owners it is wasting of their money
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Very efficient and organised, kept me informed throughout the sale process. Despite a first failed sale due to the buyers sale of their property falling through, Whitegates quickly re-advertised my property and had a second buyer in place very quickly and this was successful....
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Comment on agent fees
Reasonable, higher than can be found at other agents but Whitegates do all the work for you!! Viewings and adverts etc. You don't have to worry about anything.
Was this helpful? Yes
Nov 22,2016
Minithumbdown
By:
Nov 22,2016
1 people found
this helpful
Chester branch Quite frankly it would be rated 0 if they had an option, this is my first rented property, and I have had nothing but problems with it so far. I have had a leak from my bathroom light for several days now, which is very dangerous and still not been sorted. I went 3 months without a working washing machine! Now I come home to find my cooker has tripped out and in the process has wiped out my television which was very expensive! My heating isn't working nor has it since we have mov...
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Was this helpful? Yes
Oct 16,2016
Minithumbdown
By:
Oct 16,2016
2 people found
this helpful
Absolutely useless. They have now moved to Bramley, but are a bunch of absolute clowns. Avoid at all costs. They may be cheaper than other agents, however as the saying goes 'you get what you pay for!!!'...
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Comment on agent fees
They're not worth a penny!!
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Very helpful throughout the whole process. Very competitive pricing amazing brochure would recommend to all friends and family. Thank you for a quick and easy sale....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Hi Scott was very helpful righ from the outset. The negotiations went very smoothly and he kept us informed all of the time. Scott is a very pleasant person to deal with and I would have no hesitation dealing with him in the future....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 31,2016
Minithumbdown
By:
Aug 31,2016
1 people found
this helpful
The house sold itself tbh lots of interest. Excepted offer that's when it all went wrong.first time buyers and no chain ,5 months later still waiting to exchange. No pushing or urgency from Michelle and lots of sympathy for them not us even though we are paying. The thing is there have been no real problems apart from the ones the buyers have caused Very disappointing service and will not use them again. We are actually going to pull out because the end never seems to come...
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Comment on agent fees
A lot of money for the service we've recieved
Was this helpful? Yes
Jul 23,2016
Minithumbdown
By:
Jul 23,2016
1 people found
this helpful
I had booked an appointment for a valuation, 10am I arrived at the property 5 min before the arranged time and stayed 40 min. I may point out I live 3 doors down and they claimed they waited 10/15 minutes and called at my home 3 doors down they had my telephone number but no call received. Very disappointed on the + side better to fine out now befor I list with them....
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Comment on agent fees
NA
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Decided to use Whitegates after having my house on with Paul Fox for 18 months and not even one viewing. After a chat with Steve we were happy to trust him to sell our house and he didn't let us down. Within a week Lottie had contacted us with 2 viewings for the weekend. Then first thing Monday Lottie contacted us again with an offer. Just wished we hadn't wasted 18 months with a so called leading agent. Wished we'd used Steve and Whitegates from the start. Very impressed with the servic...
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Was this helpful? Yes
Jun 13,2016
Minithumbdown
By:
Jun 13,2016
5 people found
this helpful
Dreadful! Run a mile, this estate agent does not look after your interests. Used them to sell my empty property and ended up taking them to the Ombudsman. I received compensation for negligence and shoddy service, which unfortunately didn't cover the amount that I actually lost with the 'cash buyer' which they failed to authenticate. Run fast from this estate agent and take your business to an agent that's interested and cares, and doesn't blame you when the brown stuff hits the fan....
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Comment on agent fees
They didn't earn their fees.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
We are in the process of selling and buying a house on the Wirral. We have dealt with a number of Wirral agents and we found Whitegate in Bebington who we bought a house through the most proactive of all the agents. One of the few agents when you ask them to do something it is done. Of all the agents we have dealt with during this buy and sell process this is the only agent we would use again....
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
193 11 99 20 120 9 72 2 26 11

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Whitegates Estate Agents

Individual Branch Awards

Dewsbury, WF13 1LT

Doncaster, DN1 3HR

Huddersfield, HD1 1EH

Liverpool, L9 2BW

Wolverhampton, WV1 4LY

Liverpool, L12 7JB

Nottingham, NG9 2LN

Barnsley, S70 2EG

Firm rankings



Beeston
386 Dewsbury Road, South Leeds LS11 7NN
(33)
Chorlton
501 Barlow Moor Road, Manchester M21 8AG
(0)
Cleckheaton
22 Central Parade, Cleckheaton BD19 3RU
(7)
show all branches (35)
Doncaster
Consort House, Doncaster DN1 3HR
(20)
Halifax
9 George Street, Halifax HX1 1HA
(6)
Headingley
17 North Lane, Leeds LS6 3HW
(5)
Office 1
64-66 John William Street, Huddersfield HD1 1EH
(19)
Office 13
Unit 6 The Cherry Tree Centre, Market Street, Huddersfield HD1 2ET
(1)
Office 14
7 Bath Street, Ilkeston DE7 8AH
(7)
Office 15
2 North Street, Keighley BD21 3SE
(0)
Office 16
46 Leeming Street, Mansfield NG18 1NG
(25)
Office 17
112 Huddersfield Road, Mirfield WF14 8AB
(3)
Office 18
156 High Road, Nottingham NG9 2LN
(48)
Office 2
DHB Tees Valley, Coxwold Belasis Hall Technology Park,, Stockton-on-Tees TS23 4EA
(0)
Office 23
20 Wood Street, St Annes on Sea FY8 1QS
(1)
Office 24
3b Westmorland Street, Wakefield WF1 1PN
(2)
Office 25
498 Rice Lane, Liverpool L9 2BW
(70)
Office 26
74 Mill Lane, Liverpool L12 7JB
(79)
Office 28
3 Newcastle Avenue, Worksop S80 1EY
(17)
Office 29
41 King Street, Wrexham LL11 1HR
(4)
Office 31
6 Church House Meigh St/Old Hall St, Stoke on Trent ST1 3AU
(9)
Office 5
15 Regent Street, Barnsley S70 2EG
(17)
Office 6
15 Church Road, Bebington CH63 7PG
(2)
Office 7
65 Darley Street, Bradford BD1 3HN
(6)
Office 8
4/6 Bethel Street, Brighouse HD6 1JN
(5)
Office 9
65 Daisy Hill, Dewsbury WF13 1LT
(30)
office-35
137-139 New Union Street, Coventry CV1 2NT
(10)
Pontefract
30 Ropergate, Pontefract WF8 1LY
(8)
Preston Branch
324 Woodchurch Road, Prenton CH42 8PQ
(9)
Pudsey Branch
25 Lowtown , Leeds LS28 7BQ
(16)
Scunthorpe
72 Mary Street, Scunthorpe DN15 6LA
(8)
Sherwood
564 Mansfield Road, Nottingham NG5 2FS
(0)
Wolverhampton
76 Darlington Street, Wolverhampton WV1 4LY
(35)
Woolton Village Liverpool
30A Allerton Road, Liverpool L25 7RG
(10)
York
12a St. Saviours Place, York YO1 7PJ
(0)

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