• claim your profile
    Sarah Clark
  • claim your profile
    Adele Black
  • claim your profile
    Louise Slater
  • claim your profile
    Emma Colman
  • claim your profile
    Rachel Doyle
  • claim your profile
    Alice Cudjoe
  • claim your profile
    Georgina Lendore
  • claim your profile
    Amy Balmforth and Janet Allan
  • Kim Wilkes
    Kim Wilkes
  • claim your profile
    Debbie Price
  • claim your profile
    Kevin Williams
  • claim your profile
    Chloe Perry
  • upload your photo
    Laura Davies
  • upload your photo
    marcus dobson
  • claim your profile
    Julian Divine
  • claim your profile
    Marie Storer
  • claim your profile
    Michelle stradling
  • claim your profile
    Alison Perry
  • claim your profile
    Rea Allan
  • claim your profile
    Jane Nightingall
  • claim your profile
    Alex Wilkinson
  • claim your profile
    Carol Gibbons
  • claim your profile
    Anita Hornbrook
  • claim your profile
    Julie Gibbons
  • claim your profile
    Joy Cox
No description available.
Nov 22,2016
Minithumbdown
By:
Nov 22,2016
0 people found
this helpful
Chester branch Quite frankly it would be rated 0 if they had an option, this is my first rented property, and I have had nothing but problems with it so far. I have had a leak from my bathroom light for several days now, which is very dangerous and still not been sorted. I went 3 months without a working washing machine! Now I come home to find my cooker has tripped out and in the process has wiped out my television which was very expensive! My heating isn't working nor has it since we have mov...
read full review
Was this helpful? Yes
Oct 16,2016
Minithumbdown
By:
Oct 16,2016
0 people found
this helpful
Absolutely useless. They have now moved to Bramley, but are a bunch of absolute clowns. Avoid at all costs. They may be cheaper than other agents, however as the saying goes 'you get what you pay for!!!'...
read full review
Comment on agent fees
They're not worth a penny!!
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Very helpful throughout the whole process. Very competitive pricing amazing brochure would recommend to all friends and family. Thank you for a quick and easy sale....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Hi Scott was very helpful righ from the outset. The negotiations went very smoothly and he kept us informed all of the time. Scott is a very pleasant person to deal with and I would have no hesitation dealing with him in the future....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 31,2016
Minithumbdown
By:
Aug 31,2016
0 people found
this helpful
The house sold itself tbh lots of interest. Excepted offer that's when it all went wrong.first time buyers and no chain ,5 months later still waiting to exchange. No pushing or urgency from Michelle and lots of sympathy for them not us even though we are paying. The thing is there have been no real problems apart from the ones the buyers have caused Very disappointing service and will not use them again. We are actually going to pull out because the end never seems to come...
read full review
Comment on agent fees
A lot of money for the service we've recieved
Was this helpful? Yes
Jul 23,2016
Minithumbdown
By:
Jul 23,2016
0 people found
this helpful
I had booked an appointment for a valuation, 10am I arrived at the property 5 min before the arranged time and stayed 40 min. I may point out I live 3 doors down and they claimed they waited 10/15 minutes and called at my home 3 doors down they had my telephone number but no call received. Very disappointed on the + side better to fine out now befor I list with them....
read full review
Comment on agent fees
NA
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Decided to use Whitegates after having my house on with Paul Fox for 18 months and not even one viewing. After a chat with Steve we were happy to trust him to sell our house and he didn't let us down. Within a week Lottie had contacted us with 2 viewings for the weekend. Then first thing Monday Lottie contacted us again with an offer. Just wished we hadn't wasted 18 months with a so called leading agent. Wished we'd used Steve and Whitegates from the start. Very impressed with the servic...
read full review
Was this helpful? Yes
Jun 13,2016
Minithumbdown
By:
Jun 13,2016
4 people found
this helpful
Dreadful! Run a mile, this estate agent does not look after your interests. Used them to sell my empty property and ended up taking them to the Ombudsman. I received compensation for negligence and shoddy service, which unfortunately didn't cover the amount that I actually lost with the 'cash buyer' which they failed to authenticate. Run fast from this estate agent and take your business to an agent that's interested and cares, and doesn't blame you when the brown stuff hits the fan....
read full review
Comment on agent fees
They didn't earn their fees.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
We are in the process of selling and buying a house on the Wirral. We have dealt with a number of Wirral agents and we found Whitegate in Bebington who we bought a house through the most proactive of all the agents. One of the few agents when you ask them to do something it is done. Of all the agents we have dealt with during this buy and sell process this is the only agent we would use again....
read full review
Was this helpful? Yes
Aug 11,2015
Minithumbdown
By:
Aug 11,2015
4 people found
this helpful
I went to this agents because i though it was one of the main agents in West Derby Village (how wrong was i) Due to the fact i though whitegates was very big but i have since found out it is only a franchise which means it is just a small business trying to look bigger that they are. i would not use whitgates again the first person i spoke to was Gail who told me a pack of lies from start to finish, but was very lovely until she got me business beware. the other lady i spoke to Laura who again w...
read full review
What agent could do to change your mind?
The fees were ok if they would have deliver what they promised
Comment on agent fees
The fees were ok if they would have deliver what they promised
Was this helpful? Yes
Aug 05,2015
Minithumbdown
By:
Aug 05,2015
0 people found
this helpful
The agents were very helpful when looking for a new property, but once we had set up the tenancy the attitude changed. When we had the first house check after 3 months we were told that checks would be every 6 months. However we were contacted 3 months later and told we should be expecting another inspection. Inspections lasted less than 2 minutes and staff were not helpful or willing to talk whilst at the property - they also wandered through the house with shoes on no offer to take them off....
read full review
What agent could do to change your mind?
the rent was increased with very little notice or reason and the service was painfully slow
Comment on agent fees
the rent was increased with very little notice or reason and the service was painfully slow
Was this helpful? Yes
Jul 24,2015
Minithumbdown
By:
Jul 24,2015
0 people found
this helpful
We were highly impressed with the letting agents while we were going through the initial signing of tenancy etc, but felt as soon as we had signed the contract they weren't very interested. The landlord was actually exemplary and we were very pleased with him. On the contrary throughout the 36 months we were tenants we found emails went unreplied and issues unresolved. On our moving out we were very disappointed at the extortionate charges taken from our deposit. I wouldn't use this letting agen...
read full review
Was this helpful? Yes
Jun 26,2015
Minithumbdown
By:
Jun 26,2015
1 people found
this helpful
Me and my family have been with whitegates for about 8 1,2 year we moved in to 9 allwood close October 2014 , as soon as we moved in we had water coming down the walls and droplets on the ceiling, we kept telling Kim and Avril which they didn't want to know and said to contact the landlord which he didn't live in this country or his sister who lived next door to us and she we should go through whitegates, the sister in the end gave us a dehumidifier, we had black mould all over the bungalow, an...
read full review
Was this helpful? Yes
Mar 11,2015
Minithumbup
By:
Mar 11,2015
2 people found
this helpful
Adrian and Amy from the Hanley Branch have been so helpful when me sell my house.They worked hard to get possible buyers and were always pleasant and approachable. I would highly reccomend....
read full review
Was this helpful? Yes
Feb 17,2015
Minithumbdown
By:
Feb 17,2015
1 people found
this helpful
We recently came in to your branch in Wakefield after deciding to use your agency to advertise selling our property. At the branch we made an appointment for the valuer to come out to the house. We booked this two weeks ago. We had no confirmation phone call but presumed the viewing would go ahead. After 15 minutes over the scheduled time I had to phone the branch to find out where he was. Unfortunately I didn't take a name of the lady I spoke to, who then told me that your Wakefield branch does...
read full review
Was this helpful? Yes
Jan 20,2015
Minithumbdown
By:
Jan 20,2015
0 people found
this helpful
What can i say about whitegates Wolverhampton and there staff....well one word is terrible. there was a leak from the flat above mine which started at the begining of June, whitegates made no attempt to come and investigate or assist me in any way. it took a whole 3 months before it was finally stopped. it is not January and the repair works still haven't seen started & i have heard nothing back from anyone there i have wrote letters and called numerous times the staff are useless, they neve...
read full review
Was this helpful? Yes
May 13,2014
Minithumbdown
By:
May 13,2014
2 people found
this helpful
Interesting that Whitegates no longer have a link to this website on their front page any more. For the second time, I have received a text message stating my rent is overdue the day AFTER it left my bank account! I complained the first time after receiving two texts from two different numbers about it. I was promised it wouldn't happen again. So much for promises. I rang to complain this morning (13th May 2014) and was told the following: The text was sent so that Whitegates Halifax could...
read full review
What agent could do to change your mind?
As I said last time: they need to be professional in dealings with tenants and in my experience, aren\'t. They need to follow up on promises to deal with maintenance issues in a timely manner instead of leaving it for 6mths with no action. Meet their contractual obligations. It\'s really not rocket science.
Was this helpful? Yes
By: Ollie
Jun 05, 2014
View all comments (1)
Hi, I am a landlord and on the other end of the Fence, I have had so many issues with Whitegates Lettings so have now decided to collate the issues and get these in the public domain please email me any useable details of breach of contract, Over Pricing, Bad Service and so on. My E-mail is beingrobbedbywhitegatesletting@gmail.com....
May 01,2014
Minithumbdown
By:
May 01,2014
0 people found
this helpful
No communication with vendor, no ideas regarding fast sale apart from dropping price much lower than we want. Not available to talk on phone. No impression of energetic motivation to sell for use staff in office not knowing you individually or your circumstances. Unfriendly when the office is contacted, " what is it that you want" delivered in a hard unfriendly voice by wife , Judy Oxley, of director Terry Oxley of Doncaster branch. We have been put on a call back after a month !!! The...
read full review
What agent could do to change your mind?
Updated us regularly. Treated us with individuality and respect. Understood our circumstances better.
Was this helpful? Yes
Apr 22,2014
Minithumbdown
By:
Apr 22,2014
1 people found
this helpful
We have been with Whitegates for a month in the effort to sell our home. Terry came initially for the photos measurements etc and we were pleased with what he said. The branch had recently quickly sold a neighbouring property hence our asking them to mark set ours. We have reduced twice, the second time today. We understand the dynamics of the market or at least try to, we want to sell as quickly as possible as we have family issues which make it a little harder for us to move than most. I ran...
read full review
What agent could do to change your mind?
Made sure that the office staff were informed of our individual circumstances and gone the extra mile to make us feel good about selling but more importantly making sure we are spoken to politely and respectfully.
Was this helpful? Yes
Mar 27,2014
Minithumbdown
By:
Mar 27,2014
2 people found
this helpful
I bought a property that was advertised by Whitegates. To be honest we overlooked the property for months because the photos were pretty bad but we got around to it eventually. I booked an initial viewing and they informed me that the seller would be carrying out the viewing rather than one of their agents. I asked for the seller's mobile number in case we got lost or were running late. ยขรขโ€šยฌร…โ€œNo,ยขรขโ€šยฌร‚ย I was told, ยขรขโ€šยฌร…โ€œwe don't do that.ยขรขโ€šยฌร‚ย Once we had seen th...
read full review
Was this helpful? Yes
By: Ahbugger
Apr 18, 2014
View all comments (2)
Hi T, Thanks for replying to my review although to be honest I did not do it in order to thrash this matter out with you - I have already spoken to your sales staff (remember they guy hanging up on me in the review) about my concerns and it was pretty clear that the bloke neither understood nor cared what was going on and happily declared outright that he would continue to act against the terms of my agreement with your client. Hardly an inducement for me to call you again. In any case thi....
Mar 03,2014
Minithumbdown
By:
Mar 03,2014
2 people found
this helpful
I had up until very recently 2 rental properties managed by Whitegates in Mansfield. I recently requested a duplicate statement for one of these properties for which I was charged £50.00! This statement that was sent by e-mail 10 minutes after requesting it and a fee of this amount smacks of profiteering. How can a company justify a charge of this amount for this service that took 10 minutes to deliver? I'd love one of the company Directors to justify it to me. Unfortunately I fee...
read full review
Was this helpful? Yes
Feb 12,2014
Minithumbup
By:
Feb 12,2014
0 people found
this helpful
Our experience from day one with Whitegates has been very professional and helpful. From our booking of our first viewing of our new house with Bernie right through to several conversation via phone and email with Kevin has been \'stressless\' to say the least. we have been informed every stepo of the way, with guidance of related Mortgage advice and Solicitors. I would highly recommend Whitegates West Derby to any prospected buyers/rentals....
read full review
Was this helpful? Yes
Feb 05,2014
Minithumbdown
By:
Feb 05,2014
1 people found
this helpful
The family were selling our late mothers home and we had a few quotes from different agents. Whitegates initially quoted a flat fee but in view of the current market we said no as we wanted to pay a percentage of the final purchase price which other estate agents quoted. They agreed verbally to do this for us and because we were initially impressed with them we gave our instructions to Whitegates. Unfortunately when the paperwork came through it quoted the flat fee but was not checked properly b...
read full review
Was this helpful? Yes
Dec 08,2013
Minithumbdown
By:
Dec 08,2013
5 people found
this helpful
Put my property put for sale with whitegates and from the very first step everything they told me was lies from the valuation that Gail over valued my house from the guy in the office Kevin lying to me and my husband. I believed what they said about being the best in west derby because they have been there for thirty years ,but what I wasn\'t told was that they were only a franchise with one shop . The staff are very abrupt and Kevin is not very nice to anyone even the staff agree he is a night...
read full review
What agent could do to change your mind?
TELL THE TRUTH
Was this helpful? Yes
By: westderbywhitegates
Feb 12, 2014
View all comments (1)
can you please let us know your name or email us direct at westderby@whitegates.co.uk.....
Sep 02,2013
Minithumbdown
By:
Sep 02,2013
3 people found
this helpful
Whitegates estate/ letting agents are only interested in getting your money. Customer service and satisfaction is not even on their list of things to prioritise. I don\'t even think they know what that is. Not only did they not inform us on multiple occasion about works people accessing our house/ garden during our tenancy, and also phoning us up a couple hours before they wanted to show people around our property, they continued their shambles service after our tenancy ended. They attempted...
read full review
Was this helpful? Yes
By: Anita Hornbrook
Sep 17, 2013
View all comments (1)
It is hard to respond to a complaint when the reviewer posts under cover of anonimity. We always co-ordinate with tenants before workmen enter a property, and ask permission before showing people round. If we can't get hold of people we write. However, we do not inform all tenants if we speak to one, we assume that they communicate with each other. We email check out reports as soon as they are done, and endeavour to carry out the dilapidations work as soon as possible. The tenancy agree....
Mar 15,2013
Minithumbup
By:
Mar 15,2013
0 people found
this helpful
This is the first time I have used whitegates in order to find a property. Found one with the help of SandraDavies. Friendly, helpful & very professional. Sandra is an asset to whitegates!...
read full review
Was this helpful? Yes
Feb 12,2013
Minithumbup
By:
Feb 12,2013
1 people found
this helpful
As a developer I have used a number of agents in the past experiencing the usual over priced and under delivered service. Adrian and Amy went out of their way at every opportunity to deliver the service they promised during our initial discussions. They are also very nice people to deal with and clearly passionate about both their business and their customers....
read full review
Was this helpful? Yes
Feb 03,2013
Minithumbup
By:
Feb 03,2013
0 people found
this helpful
Both, Alan and Demelza where both very helpful when dealing with the problems i had with my rented property. Answering emails out of hours to and sending contractors out in the evening to see to my problems and help me feel at ease. When there has been a problem, they respond immediatley and constantly keep me updated as well as updating each other on the progress of the problem. As a young girl who has moved away from home to live on her own, i feel satisfied and conifdant that they will deal w...
read full review
Was this helpful? Yes
Jan 30,2013
Minithumbup
By:
Jan 30,2013
0 people found
this helpful
I found Terri Jackson at Whitegates a very professional and helpful person. She was attentive to my needs and understood everything I mentioned to do with letting my property. I felt that I could trust Whitegates and inparticular Terri with my business. I would and will definately recommend Whitegates....
read full review
Was this helpful? Yes
Jan 29,2013
Minithumbup
By:
Jan 29,2013
0 people found
this helpful
I rented a property from Whitegates for 2 years 2010 - 2012, within that 2 years I have to say the agency was very good any problem I had they came and sorted within a matter of days and was able to work around my long shift patern. They were very approchable staff easy to talk to and get advise from. The Property maintenance team where very good and very helpful. Would recommend to friends and family. I would definetly rent from Whitegates Dewsbury again....
read full review
Was this helpful? Yes

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
190 10 97 19 112 9 71 2 23 9

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Whitegates Estate Agents

Individual Branch Awards

Dewsbury, WF13 1LT

Doncaster, DN1 3HR

Huddersfield, HD1 1EH

Liverpool, L9 2BW

Wolverhampton, WV1 4LY

Liverpool, L12 7JB

Nottingham, NG9 2LN

Barnsley, S70 2EG

Firm rankings



Beeston
386 Dewsbury Road, South Leeds LS11 7NN
(33)
Chorlton
501 Barlow Moor Road, Manchester M21 8AG
(0)
Cleckheaton
22 Central Parade, Cleckheaton BD19 3RU
(7)
show all branches (35)
Doncaster
Consort House, Doncaster DN1 3HR
(14)
Headingley
17 North Lane, Leeds LS6 3HW
(4)
Office 1
64-66 John William Street, Huddersfield HD1 1EH
(19)
Office 11
9 George Street, Halifax HX1 1HA
(3)
Office 13
Unit 6 The Cherry Tree Centre, Market Street, Huddersfield HD1 2ET
(1)
Office 14
7 Bath Street, Ilkeston DE7 8AH
(7)
Office 15
2 North Street, Keighley BD21 3SE
(0)
Office 16
46 Leeming Street, Mansfield NG18 1NG
(25)
Office 17
112 Huddersfield Road, Mirfield WF14 8AB
(3)
Office 18
156 High Road, Nottingham NG9 2LN
(48)
Office 2
DHB Tees Valley, Coxwold Belasis Hall Technology Park,, Stockton-on-Tees TS23 4EA
(0)
Office 23
20 Wood Street, St Annes on Sea FY8 1QS
(1)
Office 24
3b Westmorland Street, Wakefield WF1 1PN
(2)
Office 25
498 Rice Lane, Liverpool L9 2BW
(70)
Office 26
74 Mill Lane, Liverpool L12 7JB
(78)
Office 28
3 Newcastle Avenue, Worksop S80 1EY
(17)
Office 29
41 King Street, Wrexham LL11 1HR
(4)
Office 30
30A Allerton Road, Liverpool L25 7RG
(3)
Office 31
6 Church House Meigh St/Old Hall St, Stoke on Trent ST1 3AU
(9)
Office 5
15 Regent Street, Barnsley S70 2EG
(17)
Office 6
15 Church Road, Bebington CH63 7PG
(2)
Office 7
65 Darley Street, Bradford BD1 3HN
(5)
Office 8
4/6 Bethel Street, Brighouse HD6 1JN
(5)
Office 9
65 Daisy Hill, Dewsbury WF13 1LT
(30)
office-35
137-139 New Union Street, Coventry CV1 2NT
(10)
Pontefract
30 Ropergate, Pontefract WF8 1LY
(8)
Preston Branch
324 Woodchurch Road, Prenton CH42 8PQ
(9)
Pudsey Branch
25 Lowtown , Leeds LS28 7BQ
(15)
Scunthorpe
121 Mary Street, Scunthorpe DN15 6LA
(7)
Sherwood
564 Mansfield Road, Nottingham NG5 2FS
(0)
Wolverhampton
76 Darlington Street, Wolverhampton WV1 4LY
(35)
York
12a St. Saviours Place, York YO1 7PJ
(0)

Find the Best Agent to
Buy, Sell or Rent Property