Whitegates Estate Agents

582 reviews 4.4 /5 rating
  • 58% valuation accuracy
  • 90% recommend
  • 78% fee satisfaction
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No description available.
 
Website not available properties for sale (1260)
properties for rent (240)
Jun 17,2017
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Jasmine Hilton
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Jun 17,2017
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UNDER NO CIRCUMSTANCES DO NOT GO TO SELL YOUR HOUSE OR RENT YOUR HOUSE BY WHITEGATES, WORKSOP BRANCH. THEY HAVE KNOWINGLY ATTEMPTED TO GET PAID DOUBLE THE SALES FEES. They have taken £3,000 of my money from the sale of my property in an attempt to defraud me. I sold my property through their auction agent. They knowingly took £3,000 of my money that belongs to me, and are taking the sale fee from the buyer as well. They are after £6,000 in sales fees for a property that sold fo...
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Terrible
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Jun 12,2017
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Jun 12,2017
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They was very late for a appointment,I lost 2 hours pay to get there on time but they couldn't even make it on time so I waited 12 minutes over time and left.extremly poor service.bet the dident tell the person who they was renting it for why they not getting results for them.ifim going to be late for appointments I let the customer know....
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No fees
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May 29,2017
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Steven Parkes
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May 29,2017
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I used Whitegates for a number of years to let out my flat and subsequently sell it, as I don't live in the area Whitegates have managed the property superbly for me and upon deciding to sell the property they have acted swiftly and very professionally. The whole team at Wolverhampton have been very helpful & knowledgeable when I have spoken to them over the phone and have always gone out of there way to be helpful & friendly...
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Good
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May 11,2017
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Michelle
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Jenny
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May 11,2017
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Very poor service, stay away from Whitegates in Keighley, they fully manage 2 of my properties, I asked for costs/quote for a job and completely ignored me, then I received an unexplained bill to pay for a call out charge WTF ?!?! Disappointing, I am now moving to YourMove next door to them as the so called manager Michelle is not willing to sort the situation and they'd rather lose me as a long standing customer!...
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Comment on agent fees
Fees are ok as long as the landlord is informed in advance!
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May 07,2017
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Debbie Price
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May 07,2017
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Whitegates were the agents for the property my son recently purchased. Unfortunately our solicitors weren't great on the communication front!!..Debbie was persistent with the solicitors, supportive to my son, and very helpful throughout the whole process - think we would've ended up tearing our hair out if it wasn't for her calm approach. ..and as purchasers only, we weren't even being charged for their great service! Thank you!!...
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Comment on agent fees
Not known - only purchased
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Apr 30,2017
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Matthew Kirk
Matthew Kirk
Scott Teale
Scott Teale
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Apr 30,2017
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We could not fault our service from Whitegates. From our initial meeting with Matthew, our viewings arranged by Scott and the admin by Bernadette, we were very impressed. Our photos were exceptional, feedback from viewings was timely and informative, the statistics from Rightmove was an added bonus. The fees were very competitive, and we achieved over asking price within 3 weeks of being on the market! We would definitely recommend!!...
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Comment on agent fees
Good. Very competitive.
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Apr 26,2017
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Apr 26,2017
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Very satisfied with the service from Ami Wills and her team at Whitegates South Leeds Beeston, both as regards selling a property and also in respect of managing a tenanted property in the area. The staff were helpful and efficient....
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Apr 24,2017
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Apr 24,2017
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I've used them for several houses over several years Completely useless Don't answer emails (from tenants or landlords) Didn't put up sign boards Then put up wrong signboards Didn't reply to enquiries from prospective tenants (& therefore lost me £1350) Don't seem to use computers - let me look on my friends desk & she what note she has left herself..... sorry I don't understand the note Then they hold on to money far longer than needed - the only person that can transfer f...
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Comment on agent fees
The shouldn't charge them for this service
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Apr 23,2017
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Brenda Marsden
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Bernie Connolly
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Apr 23,2017
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I work in the commercial property market and can do nothing but praise the West Derby team at Whitegates. It's unfair to single out key people, but Brenda and Bernie have been brilliant. Brilliant because they know the local market conditions, including using sensible and reasonable valuations, they are all incredibly intuitive to the whole area, and beyond, have great knowledge and wealth of experience with title issues (before illegals make issues out of nothing), including restrictive covenan...
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Comment on agent fees
Very fair.
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Apr 20,2017
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Brenda Marsden
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Apr 20,2017
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Having purchased several properties over the years, this was the first time I've worked through Whitegate, West Derby and it was the easiest transaction of all. The communication, help and support was second to none and the straight talking, knowledgeable honesty especially from Brenda Marsden was above and beyond and Estate Agent I've dealt with in the past. I can whole heartedly recommend them to any buyer or seller. Thank you!!...
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N/A
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Apr 13,2017
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Debbie Price
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Apr 13,2017
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Thank you to Debbie and the rest of the team.Always kept fully informed.Very friendly and professional service. Feedback given from every viewing.Helpful advice when needed....
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Comment on agent fees
About average
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Apr 09,2017
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Apr 09,2017
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**Avoid** This is the worst experience ever - last year I decided to sell my house therefore picked Whitegates. Unexpectedly I lost a family member and had no choice but to stop viewings as it was becoming stressful, the agents in the office are polite enough but have a very poor data base and kept double booking viewings so I had to take my house of the market. The owner/manager had attempted to charge me a fee for the property been on the market less than a week and luckily I signed the terms ...
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Comment on agent fees
There's a lot of hidden fees - read the terms carefully!!!
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Apr 08,2017
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Jess
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Darren
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Apr 08,2017
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Well where can i begin!!! Sold a flat through Whitrgates and my head was pickled it was going to be sold then rented but then sold, with the experienced staff within Whitegates which was mainly Jess but also Darren(miss you) Yvonne ,Anna, Sarah and reassuring me in my insecurities but also supporting my choices, i went on to have a brilliant buyer with no hick ups and then rent my own home through Whitegates again. I found they had excellent people skills and kept me informed of everything in ev...
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Comment on agent fees
You know what your paying before you start so your choice, personally it's fair and average price.
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Apr 05,2017
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Mary Beacock
Mary Beacock
Alison Hopton
Alison Hopton
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Apr 05,2017
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I have used Mary Beacock and her colleagues at Whitegates Scunthorpe for many years now to find suitable tenants for my rental properties. I cannot fault them at all and would highly recommend them. They will always do their best to find you the sort of tenants you are looking for. We used other estate agents in the past but would never dream of going back to them now....
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Excellent value for money
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Mar 22,2017
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Laura Mosley
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Mar 22,2017
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Worst Easte Agent's when you move they try keeping bond never do repairs have to Waite months and months and come take photos of all your belongings what a joke been with 5 different Easte Agent's and never had this problem before advise don't go with them...
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Comment on agent fees
Agents fees what a joke when they don't help you
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Mar 21,2017
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Chelsea
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Mar 21,2017
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Whitegates is a waste of time. Been waiting for 8months for them to come and fix things in the house. I have had to go without hot water and heating over the winter. Totally wast of space and wouldn't recommend this company to anyone...
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Mar 20,2017
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Matthew Kirk
Matthew Kirk
Scott Teale
Scott Teale
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Mar 20,2017
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Mathew and Scott have been absolutely brilliant in all our dealings with Whitegates. Friendly And helpful. nothing too much trouble.Would recommend to anyone thinking of selling or buying a property....
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good
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Mar 17,2017
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Abigail Lundberg
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Jessica Whitton
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Mar 17,2017
22 people found
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I am writing this review as a buyer who was in the process of buying a property through Whitegates. I should of been suspicious when we made an offer and this was not told to the seller (probably because there were other viewings booked in) this goes against the guide lines set out by the property ombudsman. The property was then surveyed and valued. We relayed the findings of this to the seller but hasn't received the report. This took a few days. Whitegates in my opinion, not concerned with th...
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NA
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Mar 15,2017
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Mar 15,2017
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Personally we think Whitegates are brilliant, they have made sure that we have had great service all the way, i.e. making sure reported jobs have been done even though we have a tough to get hold of Landlord, and we will definitely be using them when we look for new premises. The staff are really friendly and helpful.....
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Feb 22,2017
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Feb 22,2017
1 people found
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It is very hard to contact them. Their responses to emails take a very long time. It is ok when you want to rent but other way around is not so good. I was waiting very long time for repairs and usually this was a quick fix. They never return the full bond so there is no point of cleaning the property even as they will clean it anyway....
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Comment on agent fees
Very expensive. Always try to rip you off your bond.
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Feb 17,2017
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Bernadette Mettham
Scott Teale
Scott Teale
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Feb 17,2017
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Both Bernadette and Scott were very professional and kept me informed throughout the whole process. Whilst the process was rather long for a simple sale (first time buyers / no chain) it was not Whitegates that caused the delay, if anything they did their best to push the process along....
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Comment on agent fees
Fee's are reasonable for Whitegates
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Feb 14,2017
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Feb 14,2017
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I have three houses in Halifax, let through Whitegates. The agency changed hands a couple of years ago after some difficult times, and recently the office has been much more on the ball. I did think about changing agent, but decided to stick with Whitegates. My properties are not in the best locations, but they have been pro active in finding tenants - sometimes rental incentives have helped - and seem to be pretty organised about repairs/maintenance and monitoring this and any rental arrears...
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Comment on agent fees
I'm happy with the commission rate, and think/hope that any fees charged to tenants are also reasonable.
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Feb 14,2017
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Abigail Lundberg
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Tom Mason
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Feb 14,2017
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Tom & Abigail provided an excellent service to me. They are both exceptional people, very professional as well as personable, smart and very well mannered as well as hard working. They are a credit to Whitegates Woolton and I would recommend them without hesitation....
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Good
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Feb 14,2017
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Feb 14,2017
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Whitegates have been renting out my property for about 8 years. They are very good at communicating and making me aware of any property issues and arranging for the necessary repairs. I live in London so the service they provide is invaluable as I wouldn't be able to respond timely to any issues myself. The staff I've had contact with have all been very professional and courteous, responding quickly to emails and calls....
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Comment on agent fees
I feel the fee is very reasonable for the service they provide.
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Feb 13,2017
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Scott Teale
Scott Teale
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Bernadette Mettham
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Feb 13,2017
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We have just sold our house through Whitegates and could not praise them enough. All 3 off the staff I personally dealt with from the house valuation, through to viewings and then finalizing the completion were excellent. We were constantly kept up to date and the staff were always lovely and helpful. It was such a smooth transaction, would definitely use them again....
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Comment on agent fees
We had 5 quotes on agents fees and they came out matching the middle average.
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Feb 13,2017
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Feb 13,2017
1 people found
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I have been using this team to manage a let property in Halifax for several years and am very pleased with the service. They are prompt to answer any queries and always respond to issues accordingly. Professional and friendly service....
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Comment on agent fees
The fees are in line with the competition and represents good value.
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Feb 10,2017
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Nicola Carter
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Abigail Lundberg
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Feb 10,2017
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From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
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Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
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Feb 10,2017
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Nicola Carter
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Abigail Lundberg
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Feb 10,2017
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From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
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Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
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Feb 10,2017
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Mary Beacock
Mary Beacock
Daniel James
Daniel James
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Feb 10,2017
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Both Mary and Daniel were helpful throughout. They kept me informed at all times either via phone or by email. All this lead to a smooth successful sale of my house...
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Comment on agent fees
Reasonable fees
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Feb 08,2017
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Tom Mason
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Feb 08,2017
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Tom was very helpful and answered all questions best he could in relation to each property. He really went out of his way for me and my partner in relation to a property we were really keen on viewing. We will be keeping in regular contact with Tom as we are still looking for a property so would definitely recommend him....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
195 13 100 23 126 11 74 3 26 11
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Complaints Procedure

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Awards won by Whitegates Estate Agents

Individual Branch Awards

Dewsbury, WF13 1LT

Doncaster, DN1 3HR

Huddersfield, HD1 1EH

Liverpool, L9 2BW

Wolverhampton, WV1 4LY

Liverpool, L12 7JB

Nottingham, NG9 2LN

Barnsley, S70 2EG

Firm rankings


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View All 35 Branches


Whitegates Estate Agents - Beeston, South Leeds, LS11
Beeston
386 Dewsbury Road, South Leeds LS11 7NN
(35)
Whitegates Estate Agents - Chorlton, Manchester, M21
Chorlton
501 Barlow Moor Road, Manchester M21 8AG
(0)
Whitegates Estate Agents - Cleckheaton, , BD19
Cleckheaton
22 Central Parade, Cleckheaton BD19 3RU
(7)
show all branches (35)
Whitegates Estate Agents - Doncaster, , DN1
Doncaster
Consort House, Doncaster DN1 3HR
(22)
Whitegates Estate Agents - Halifax, , HX1
Halifax
9 George Street, Halifax HX1 1HA
(7)
Whitegates Estate Agents - Headingley, Leeds, LS6
Headingley
17 North Lane, Leeds LS6 3HW
(5)
Whitegates Estate Agents - John Wiiliam Street Huddersfield, Huddersfield, HD1
John Wiiliam Street Huddersfield
64-66 John William Street, Huddersfield HD1 1EH
(19)
Whitegates Estate Agents - Market Street Huddeersfield, Huddersfield, HD1
Market Street Huddeersfield
Unit 6 The Cherry Tree Centre, Market Street, Huddersfield HD1 2ET
(1)
Whitegates Estate Agents - Ilkeston, DE7
Office 14
7 Bath Street, Ilkeston DE7 8AH
(7)
Whitegates Estate Agents - Keighley, BD21
Office 15
2 North Street, Keighley BD21 3SE
(1)
Whitegates Estate Agents - Mansfield, NG18
Office 16
46 Leeming Street, Mansfield NG18 1NG
(25)
Whitegates Estate Agents - Mirfield, WF14
Office 17
112 Huddersfield Road, Mirfield WF14 8AB
(3)
Whitegates Estate Agents - Beeston, Nottingham, NG9
Office 18
156 High Road, Nottingham NG9 2LN
(49)
Whitegates Estate Agents - Billingham, Stockton-on-Tees, TS23
Office 2
DHB Tees Valley, Coxwold Belasis Hall Technology Park,, Stockton-on-Tees TS23 4EA
(1)
Whitegates Estate Agents - St Annes on Sea, FY8
Office 23
20 Wood Street, St Annes on Sea FY8 1QS
(1)
Whitegates Estate Agents - Wakefield, WF1
Office 24
3b Westmorland Street, Wakefield WF1 1PN
(2)
Whitegates Estate Agents - Walton, Liverpool, L9
Office 25
498 Rice Lane, Liverpool L9 2BW
(70)
Whitegates Estate Agents - West Derby, Liverpool, L12
Office 26
74 Mill Lane, Liverpool L12 7JB
(81)
Whitegates Estate Agents - Worksop, S80
Office 28
3 Newcastle Avenue, Worksop S80 1EY
(18)
Whitegates Estate Agents - Wrexham, LL11
Office 29
41 King Street, Wrexham LL11 1HR
(4)
Whitegates Estate Agents - Hanley, Stoke on Trent, ST1
Office 31
6 Church House Meigh St/Old Hall St, Stoke on Trent ST1 3AU
(9)
Whitegates Estate Agents - Barnsley, Barnsley, S70
Office 5
15 Regent Street, Barnsley S70 2EG
(19)
Whitegates Estate Agents - Bebington, CH63
Office 6
15 Church Road, Bebington CH63 7PG
(2)
Whitegates Estate Agents - Bradford, BD1
Office 7
65 Darley Street, Bradford BD1 3HN
(7)
Whitegates Estate Agents - Brighouse, HD6
Office 8
4/6 Bethel Street, Brighouse HD6 1JN
(5)
Whitegates Estate Agents - Dewsbury, WF13
Office 9
65 Daisy Hill, Dewsbury WF13 1LT
(30)
Whitegates Estate Agents - office-35, Coventry, CV1
office-35
137-139 New Union Street, Coventry CV1 2NT
(10)
Whitegates Estate Agents - Pontefract, , WF8
Pontefract
30 Ropergate, Pontefract WF8 1LY
(8)
Whitegates Estate Agents - Preston Branch, Prenton, CH42
Preston Branch
324 Woodchurch Road, Prenton CH42 8PQ
(10)
Whitegates Estate Agents - Pudsey Branch, Leeds, LS28
Pudsey Branch
25 Lowtown , Leeds LS28 7BQ
(17)
Whitegates Estate Agents - Scunthorpe, , DN15
Scunthorpe
72 Mary Street, Scunthorpe DN15 6LA
(9)
Whitegates Estate Agents - Sherwood, Nottingham, NG5
Sherwood
564 Mansfield Road, Nottingham NG5 2FS
(0)
Whitegates Estate Agents - Wolverhampton, , WV1
Wolverhampton
76 Darlington Street, Wolverhampton WV1 4LY
(36)
Whitegates Estate Agents - Woolton Village Liverpool, Liverpool, L25
Woolton Village Liverpool
30A Allerton Road, Liverpool L25 7RG
(11)
Whitegates Estate Agents - York, , YO1
York
12a St. Saviours Place, York YO1 7PJ
(0)

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