White Heather Estates
3.3/5, 11 reviews
55% recommended
86% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 86% £68,000 £147,500
Lettings 100% 50% £730 £730
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 2 5 2 0 0 0 1
Areas covered
  • CH65
  • Ch66
  • Ch41
  • Ch43
Address

26 Whitby Road
Ellesmere Port
Merseyside
CH65 8AE
0151 356 5096

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS UKALA DPS

“STAY AWAY...”

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Apr 25,2019
Minithumbdown
By: 'Wynnie'
Apr 25,2019
0 people found
this helpful
If I could give this review less than one star then I would. Long story short my partner and I decided to rent a house through white heather. They were awaiting work references and allowed us to go to the house to measure up. We ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Steve Selby
Apr 26, 2019
View all comments (1)
Please clarify who you are and which property you are talking about. The only move in we had booked for the 17/04/2019 are happily occupying their property. The above does not relate to any case we have ever dealt with and appears to be total fabrication at this time ...

“Excellent personal service!...”

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Feb 19,2019
Minithumbup
By: 'Gail'
Feb 19,2019
0 people found
this helpful
White Heather estates was recommended by my brother. I originally spoke with Chris on the phone & he was friendly, & proactive re selling our late mothers house in Ellesmere Port. The photographs etc were very good, & they arranged viewings & kept us updated. They made the whole ...
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Comment on agent fees
Excellent.
Was this helpful? Yes

“Brilliant agents...”

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Feb 08,2019
Minithumbup
By: 'Khaled'
Feb 08,2019
0 people found
this helpful
Recently sold my house with White Heather and they were absolutely fantastic. Nothing was too much trouble for Chris and he was really helpful. Would highly recommend using White Heather....
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“Quality service...”

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Oct 03,2018
Minithumbup
By: 'Tim'
Oct 03,2018
0 people found
this helpful
Chris and the team were fundamental in the selling of our house and updated us every step of the way during what can be a very stressful time. They were professional with their approach and maximized the marketing opportunities of the selling of our home. ...
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Comment on agent fees
Good
Was this helpful? Yes

“5* estate agent! Awesome guys....”

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Oct 03,2018
Minithumbup
By: 'Rowlands'
Oct 03,2018
0 people found
this helpful
Great estate agents, with what should have been a very difficult time for our family, Laura, Chris and the team made everything so easy for us. Can't fault and would definitely use again. Thank you so much guys...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional, helpful, successful...”

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Sep 28,2018
Minithumbup
By: 'Anne'
Sep 28,2018
0 people found
this helpful
Very pleased to have used this pleasant, professional and communicative estate agent. All members of staff in the office were helpful and prompt in their responses and had they not sold the property for us we would have been happy to let through them. What ...
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Comment on agent fees
Good and comparable or better than others used
Was this helpful? Yes

“Not a good experience...”

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Apr 19,2018
Minithumbdown
By: 'AB'
Apr 19,2018
0 people found
this helpful
They are only interested in selling property to existing developers that they already do business with - so are only interested in lining the pockets of their exisiting developers on their books. They allow viewers to roam around the property on their own whilst representative ...
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Comment on agent fees
Cheaper than most in area but I am sorry that I was motivated to go with them for this sole reason but as with everything you pay your money and take your chance.
Was this helpful? Yes
By: White Heather Estates
Jun 09, 2018
View all comments (1)
I sit here slack jawed and amazed! Thank you so much for your feedback, shall we begin with the false and inaccurate allegation of lining the pockets of their existing developers on their books", which by the way I consider to be slanderous and may well pass to our legal department to pursue. We have a hard won reputation as a good estate agent, a member of The Guild of Property Professionals, in a challenging marketplace. Lies and false allegations such as this can be extremely damaging, a ...

“White Heather estate agents and Chris in particular were fantastic ......”

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Aug 16,2016
Minithumbup
By: 'Rob'
Aug 16,2016
1 people found
this helpful
White Heather estate agents and Chris in particular were fantastic when we decided to sell our house. Nothing was too much trouble and we found them to be friendly and courteous throughout the whole sale. They kept us informed of viewings and gave us feedback ...
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Comment on agent fees
Excellent rates, well worth the money for the service I received.
Was this helpful? Yes

“Rude, obnoxious, unprofessional, unhelpful, intimidating etc................ you get the idea! ......”

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Oct 31,2014
Minithumbdown
By: 'Peedof!!!!'
Oct 31,2014
0 people found
this helpful
Rude, obnoxious, unprofessional, unhelpful, intimidating etc................ you get the idea! They demanded £1000 (non refundable) to take a property off the market we made an offer on! They would not contact the vendor to inform them of the vast number of issues that the survey kicked ...
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“no professional at all. Firstly when we decided to rent ......”

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Oct 18,2013
Minithumbdown
By: 'no'
Oct 18,2013
0 people found
this helpful
no professional at all. Firstly when we decided to rent the house and when we moved in, after one week they told us they are going to change the agreement (landlord request) and if we don't accept it we have to move out - where?? ...
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“Extremely poor communication, no feedback given from viewings, not proactive ......”

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Aug 06,2012
Minithumbdown
By: 'CHEETS'
Aug 06,2012
0 people found
this helpful
Extremely poor communication, no feedback given from viewings, not proactive in trying to work in the interests of the vendor. Unable to follow instructions. Seem to work more in favour of the buyer!!! They also make decisions without prior authorisation from you the client. I ...
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What agent could do to change your mind?
Addressed all my points above and work for the seller who is the one paying their wages and NOT THE BUYER
Attached Filesnbsp;
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By: Steve Selby
Oct 31, 2012
View all comments (1)
From this persons nickname I can guess at the case in question, The lady neglects to mention that she obtained full asking price within a very short timescale in a slow market, ( instructed 24 th April/ offer 5th May/ completion 3rd august) isn't that what we are supposed to achieve?? and that she was not forced to accept any offer made on the property, indeed we act solely on client instructions, this person related the exact same scenario as she outlines above about her previous selling agen ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:26 PM 16/08/2016 by Christopher selby

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