“Avoid. Terrible Property Management company j......”
1 Star Review
Aug 20,2020
By:
'Rachel'
Aug 20,2020
Branch: Oxted, 39-41 Station Road East
Services: Property Management
Would you recommend?: No
Postcode: CR3
Branch: Oxted, 39-41 Station Road East
Property Management
Postcode: CR3
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Avoid. Terrible Property Management company just forward emails to Directors, don’t visit site or even get to know the area they are managing. Even allow directors to over rule budgets. How unprofessional. Don’t seem to have a clue and are rude to residents....
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“Unbelievably unprofessional....”
1 Star Review
Jun 16,2020
By:
'Susan'
Jun 16,2020
Branch: Oxted, 39-41 Station Road East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RH18
Branch: Oxted, 39-41 Station Road East
Lettings (as a Tenant)
Postcode: RH18
1
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Unbelievably unprofessional. Tried to make a rental offer on a house that I know well and was told I had to view the property first, fair enough. Then I was told all offers would be submitted to the owner and considered, after viewing. Calling back ...
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“The worst estate agents we have ever come across!...”
1 Star Review
Nov 18,2019
By:
'Beth'
Nov 18,2019
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: RH2
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: RH2
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AVOID LIKE THE PLAGUE!!! They are very very rude and their so called estate agents are clueless! For landlords definitely avoid as their fees are EXTORTIONATE!! And they dont manage their properties properly. We reported windows we couldn't open months ago and they never sorted ...
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5 Star Review
Feb 11,2019
By:
'Mrs'
Feb 11,2019
Branch: Dorking, 104 High Street
Services: Sales (as a Vendor)
Sold price: £470000
Would you recommend?: Yes
Postcode: RH3
Branch: Dorking, 104 High Street
Sales (as a Vendor)
Sold price: £470000
Postcode: RH3
0
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Thank you to Phil who was extremely professional and informative regarding my recent sale. Kept me up to date throughout, was considerate of the circumstances, friendly and approachable. Maddie and Tom picked up whenever Phil not about and kept me up to date. A stressful ...
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Comment on agent fees
A necessary evil but fair enough!
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“Fantastic effort made to sell our hard to shift niche ......”
5 Star Review
Jul 11,2017
By:
'Gwen'
Jul 11,2017
Branch: Oxted, 39-41 Station Road East
Services: Sales (as a Vendor)
Sold price: £340000
Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 39-41 Station Road East
Sales (as a Vendor)
Sold price: £340000
Postcode: RH8
0
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Fantastic effort made to sell our hard to shift niche property. delighted that they never gave up and found us the perfect buyer. Very impressed with Keith, Darren, Jenny and Loraine who were so very helpful and friendly all the way through. Everyone was so ...
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Comment on agent fees
Very fair - especially considering all the extra miles they went to for us!
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“Having been in contact with Anne for most of the ......”
5 Star Review
May 07,2015
By:
'James'
May 07,2015
Branch: Reigate, 24 High Street
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: RH2
Branch: Reigate, 24 High Street
Lettings (as a Tenant)
Rent PCM: £995
Postcode: RH2
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Having been in contact with Anne for most of the process of moving into the property, I can honestly say it has been an absolute pleasure. Anne was incredibly polite and always chased any questions or issues up immediately, she has made the process of ...
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“Excellent customer serviceFriendly staffKept fully informed of process...”
4 Star Review
Apr 23,2015
By:
'adam1'
Apr 23,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Postcode:
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Excellent customer service
Friendly staff
Kept fully informed of process...
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“Went for a viewing for the flat in St. Georges ......”
1 Star Review
Apr 21,2015
By:
'Jakir'
Apr 21,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: RH6
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RH6
1
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Went for a viewing for the flat in St. Georges close, Horley with my wife. We did like that flat and wanted to go through with this. They asked me to put an offer but I said I am happy to pay the amount per ...
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“From the very start White and Sons and all of ......”
5 Star Review
Apr 15,2015
By:
'Mrs'
Apr 15,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: RH5
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: RH5
0
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From the very start White and Sons and all of their staff have been very helpful. They had time to discuss our requirements and genuinely wanted to find the right property for us.recommend them to . Excellent!!!...
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“Paul was the agent I met first and he really ......”
5 Star Review
Apr 15,2015
By:
'Frances'
Apr 15,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: RH2
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: RH2
0
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Paul was the agent I met first and he really listened to the vision I had for my desired property. After a few viewings that weren't quite right he presented an opportunity to see a property that was not being marketed however selectively viewed and ...
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Comment on agent fees
Fees are high however not out of proportion for the location or the service
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“I was recently looking to move down to Surrey for ......”
5 Star Review
Apr 15,2015
By:
'Anna'
Apr 15,2015
Branch: Dorking, 104 High Street
Services: Lettings (Prospective customer)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: GU2
Branch: Dorking, 104 High Street
Lettings (Prospective customer)
Rent PCM: £1200
Postcode: GU2
0
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I was recently looking to move down to Surrey for a job which I decided not to go for in the end. Whilst initially looking for a rental property I used White & Sons and I found there service great. I would highly recommend them to ...
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“The agent is easy to contact and providing immediate action ......”
4 Star Review
Apr 15,2015
By:
'Bobby'
Apr 15,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RH4
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Postcode: RH4
0
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The agent is easy to contact and providing immediate action whenever some problem arises in the flat. She is always providing an option or early solution for the problems for emergency solution. Andrea is very professional, approachable, and supportive staffs. I will recommend the letting ...
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“I had a fantastic experience with this letting agents for ......”
5 Star Review
Apr 15,2015
By:
'hannah'
Apr 15,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: RH5
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: RH5
0
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I had a fantastic experience with this letting agents for the start they helped out and where patient and understanding.I couldn't be happier with the service that was given especially by Andrea and Anne Marie.
I would highly recommend them.We are a young ...
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Comment on agent fees
Fees where the highest ive ever paid but dream property.
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“I have rented through White and Sons over the past 2 ......”
5 Star Review
Apr 13,2015
By:
'Stacey'
Apr 13,2015
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: RH4
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: RH4
0
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I have rented through White and Sons over the past 2 years and I would be more than happy to do so again. June did more than 'go the final mile' to help me. She showed a highly professional and personalised approach. My first rental was ...
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“We've been looking for a property to rent for over ......”
1 Star Review
Apr 09,2015
By:
'Dorking1108'
Apr 09,2015
Branch: Dorking, 104 High Street
Services: Lettings (Prospective customer)
Rent PCM: £1100
Would you recommend?: No
Postcode: RH4
Branch: Dorking, 104 High Street
Lettings (Prospective customer)
Rent PCM: £1100
Postcode: RH4
3
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We've been looking for a property to rent for over a month now and have seen in excess of 6 properties (several of which we've put offers on) with White and Sons however I'm beginning to wish we hadn't bothered.
Communication has been lack lustre, we've ...
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“If you are considering entering into a rental contract with ......”
1 Star Review
Nov 14,2014
By:
'jammymaverick'
Nov 14,2014
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £3000
Would you recommend?: No
Postcode: RH4
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £3000
Postcode: RH4
1
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If you are considering entering into a rental contract with White and Sons in Dorking please think twice. Over the past 12 months we have been treated appallingly by this estate agent, which has caused a great deal of stress to my family. Unfortunately the house ...
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“From the start white and sons very very unprofessional and ......”
1 Star Review
Jun 09,2014
By:
'carmel'
Jun 09,2014
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: RH5
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RH5
1
people found
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From the start white and sons very very unprofessional and unorganised. None of them seem to know what they were doing. Their property management is awful. They are totally incapable of arranging the most basic repairs to the extent of a property becoming dangerous and ...
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“Tried to buy a property through them, and the agent ......”
1 Star Review
May 07,2014
By:
'Roger'
May 07,2014
Branch: Dorking, 104 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH4
Branch: Dorking, 104 High Street
Sales (Prospective customer)
Postcode: RH4
0
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Tried to buy a property through them, and the agent started a nasty bidding war and kept coming back very excitedly asking for more money. I thought his attitude was extreme and unethical and walked away.
I wrote a letter to the management complaining of ...
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What agent could do to change your mind?
Stand by their code of practice and apology for the agent's behaviour.
Attached Filesnbsp;
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“used Whites to let our rental property they did nothing ......”
1 Star Review
Dec 27,2013
By:
'fiona'
Dec 27,2013
Branch: Oxted, 39-41 Station Road East
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TN16
Branch: Oxted, 39-41 Station Road East
Lettings (as a Landlord)
Postcode: TN16
3
people found
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used Whites to let our rental property they did nothing over an initial three week period inlcluding not putting a to let sign up, advertising pr promoting the property. When they did have a propspective tenant the person showig them around did not know the ...
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What agent could do to change your mind?
Undertook what they were contracted to do in a timley fashion and professional way
Attached Filesnbsp;
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“I was very pleased with the way White & Sons handled ......”
5 Star Review
Apr 18,2013
By:
'Caroline'
Apr 18,2013
Branch: Dorking, 104 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH4
Branch: Dorking, 104 High Street
Sales (as a Vendor)
Postcode: RH4
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I was very pleased with the way White & Sons handled the sale of my house. I spoke with most of the staff in the sales department and all of them were pleasant, patient and handled all my queries very speedily with the right results! The ...
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“Having been a satisfied client/landlord for 4 years, I appreciate ......”
5 Star Review
Mar 15,2013
By:
'Miss'
Mar 15,2013
Branch: Reigate, 24 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH2
Branch: Reigate, 24 High Street
Lettings (as a Landlord)
Postcode: RH2
0
people found
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Having been a satisfied client/landlord for 4 years, I appreciate their excellent professional manner and commitment. They have always let my flat promptly, usually before the current tenant has vacated. They rigirously reference all tenants and I have always had payments on time and never ...
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“Absolutley terrible experience with White and Sons of Dorking! I ......”
1 Star Review
Nov 19,2012
By:
'HW'
Nov 19,2012
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Postcode:
1
people found
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Absolutley terrible experience with White and Sons of Dorking! I was a previous tennant and have been messed around like you wouldn't beleive!
1.We have now moved out of the property in question just over a month and a half ago and we STILL have ...
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“an excellent and professional service from the initial meeting with ......”
5 Star Review
Oct 29,2012
By:
'gb'
Oct 29,2012
Branch: Oxted, 39-41 Station Road East
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Oxted, 39-41 Station Road East
Lettings (as a Tenant)
Postcode:
0
people found
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an excellent and professional service from the initial meeting with Andrew and then the viewing and offer stage with Anna. helpful and friendly from start to finish - thank you,...
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“Whilst the staff are very friendly, they don't do a ......”
1 Star Review
Jul 12,2012
By:
'PieEater3142'
Jul 12,2012
Branch: Dorking, 104 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Dorking, 104 High Street
Lettings (as a Tenant)
Postcode:
3
people found
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Whilst the staff are very friendly, they don't do a lot. Having lived in a managed property for 20 months issues did arise., as you might expect. We have been more than reasonable throughout our tenancy.
Now leaving the property they make verbal agreements on the ...
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What agent could do to change your mind?
Returning calls might be a good start and how about actually carrying out work that should be carried out.
Attached Filesnbsp;
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“Arrogant and rude, Never bothered to return any phone calls ......”
1 Star Review
Jul 27,2011
By:
'Tiger'
Jul 27,2011
Branch: Reigate, 24 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Reigate, 24 High Street
Sales (Prospective customer)
Postcode:
3
people found
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Arrogant and rude, Never bothered to return any phone calls or contact when they said they would. Was interested in a property marketed by them, but they were totally unprofessional from the outset....
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“They were very professional throughout our sale and gave sensible ......”
4 Star Review
Sep 16,2010
By:
'Househunter'
Sep 16,2010
Branch: Reigate, 24 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Reigate, 24 High Street
Sales (as a Vendor)
Postcode:
0
people found
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They were very professional throughout our sale and gave sensible advice, especially when dealing with an awkward buyer. Would certainly use them again....
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