Westmanor Student Living

What a funny and unprofessional company! I booked a house view on 20/07/2023, and you emailed me and asked if I would like to view tomorrow morning, I replied the email and told you that I will arrive on tomorrow morning! Then, I took train from London to Leicester today, and you told me you ... Read Full Review

Absolutely horrible accommodation, would not recommended anyone to live here. As long as the landlords receive their money they don't care. Been without a lock in my room for the year, when i had arrived there in September the tables and chairs were all broken and eventually ... Read Full Review

Never respond to complaints, had altleast 10 emails ignored. Tried to fine me for putting my rubbish in the bin yard because it was on the floor when there hadn't been any bins in there for over a month. Didn't even give me the correct postcode for the ... Read Full Review

The place was dirty when I arrived, I just ended up cleaning it myself. The staff are horrible, especially Ami. They will try to fraud you of anything and everything. They are not understanding at all and they will take advantage of you. Please do not make the same mistake as I ... Read Full Review

I had a good experience at East Bond Street, it's a nice roomy and spacious studio and the West Manor staff were helpful, they fitted a new bigger and more powerful heater and the maintenance were always friendly and on-time. Ami and Shannon were always very kind. Thank you for the ... Read Full Review

I would give Westmanor Student Living no stars if I could. I rang westmanor requesting my meter readings for my bills and they were EXTREMELY rude and very inflexible in attending to my request. The manager was very salty and mocking on the phone. Very bad management. Do not recommend. Stay clear. ... Read Full Review

Mad ting. 4 man got stabbed in my apartments. I had to sit on the wall outside until the feds let me in. Blood up walls like some horror film. Blood hasn’t been cleaned up still and I have hemaphobia. Place be looking like Cecel hotel. Not even one little email to ask how we all are and ... Read Full Review

Absolutely terrible accommodation. Mail goes missing and has been reported several times and nothing was done about it. A small issue of a missing television remote took nearly six months just to provide a remote. Internet has now been off for two weeks with very little regard for student learning ... Read Full Review

Everything constantly breaking and takes weeks to be fixed. Instances include 3 weeks without a working shower, and a week when all of my clothes were trapped in the washing machine. When things are finally fixed, my flat was left dirty and messy. Agency uncommunicative regarding letting me know ... Read Full Review

I thought finding my son accommodation for uni would be so stressful but I am highly delighted by the staff at dmu branch , they made it so stress free and so helpful with viewings , there communication was fantastic and service was second to none , thank you so ... Read Full Review

Shame on this agent for their treatment of students during the recent pandemic. FULL rent collected including maintenance and utilities, despite the property being vacant from mid March, and they still had the cheek to deduct £45 off our deposit to clean the hob. Their treatment of ... Read Full Review

This place will penalise you to death if you break one of their many suffocating rules but if they mess up just expect a customer service “sorry” and not much else to improve. I am on my 4th power cut simply because the landlord doesn’t know how to top up electricity ... Read Full Review

Amazing at helping book and view my new accommodation for next year! Staff are all upbeat and happy to help, can’t wait to move ... Read Full Review

Do not touch with a barge pole!!! No matter how clean/undamaged you leave your bedroom/communal area after staying with Westmanor Student Living, they will go to any length to seize your deposit money and some! After months of tedious emailing back and forth I discovered that the company had ... Read Full Review

DO NOT USE WESTMANOR! ACCOMMODATION WAS BUILT TO BREAK TO SO THEY COULD CHARGE STUDENTS!! They did not provide a hoover as its not necessary (provided one after A LOT of arguing), they use electricity punch cards where the rate is EXTORTIONATE (£1,000 within first half of academic year) and if you ... Read Full Review

Charlotte was really helpful in helping guide me through selecting accommodation and answered all the questions I had to ... Read Full Review

I live in Oxford house, which is across the road dmu campus. The property has had no major problems with the flat, but even if we did the office and the maintenance people get it sorted straight away. The condition of the property was fine when first moved in. All the ladies in the office are ... Read Full Review

The living area was okay but we had a huge deposit that I have not got back, there was flooding on multiple occasions which disrupted my living, near exam times and had an effect on my health.rnrnSince this I have not even had an apology or my money back, and this has been ongoing. The ... Read Full Review

They steal your deposits and take it for the smallest reasons and expected me to pay an additional amount due to damages which was unfair as there were no damages and rushed us out of our room for the next tenants but we were told a specific time.. When they called us to move and came knocking on ... Read Full Review

West-manor as a company and the staff members are absolutely appalling besides the millstone place building manager . This is a very long piece and I hope whoever reads this takes to time to read how they have mentally and emotionally broken me from the beginning of the academic year SEPTEMBER ... Read Full Review