West Coast Property Services (UK) Ltd
1.8/5, 12 reviews
17% recommended
40% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 40% 100% £150,500 £150,500
Lettings 0% 50% £650 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 7 0 0 0 1 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“What a joke! We rent a property and have nothing ......”

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Mar 01,2018
Minithumbdown
By: 'P*****'
Mar 01,2018
0 people found
this helpful
What a joke! We rent a property and have nothing but hassle from them when ever there is an issue! A pipe burst leaving our neighbors without electricity due to the leak going through there light fitting and was told they couldn't do anything because ...
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Comment on agent fees
I paid around £300 to the agent to rent this flat
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“I'm pleased to say that these people are a pleasure ......”

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Mar 13,2017
Minithumbup
By: 'Marilyn'
Mar 13,2017
0 people found
this helpful
I'm pleased to say that these people are a pleasure to deal with: friendly,considerate and professional. I have been treated throughout with courtesy and kindness....
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Comment on agent fees
Very reasonable
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“Worst customer service I have experienced ever in my life. ......”

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Dec 06,2016
Minithumbdown
By: 'Avoid'
Dec 06,2016
1 people found
this helpful
Worst customer service I have experienced ever in my life. They are extremely rude and unhelpful. Looking at their reviews it's best to AVOID! Very disappointed. Landlord was also a joke 😂...
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Comment on agent fees
No worth it
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“I bought my first home through west coast properties in 2012, ......”

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Nov 11,2015
Minithumbdown
By: 'Sallyln'
Nov 11,2015
0 people found
this helpful
I bought my first home through west coast properties in 2012, we put an offer in for a property, 1hour later we were told our offer had been accepted, later that afternoon I had a phone call from west coast saying 'the seller wants an extra £500...
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By: Westcoast
Nov 11, 2015
View all comments (1)
Hi Thank you for taking the time to leave your comments, feedback from our clients is extremely important to us be it good or bad as we are constantly looking at ways to alter our service to improve the experience for our future clients. Upon reading your statement this morning, I am left a little puzzled by some of the remarks as they don't appear to make sense, certainly 3 years after the event. Please may I request that you communicate with me directly as I would be delighted to listen to yo ...

“It has been shocking with West Coast from start to ......”

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Feb 18,2015
Minithumbdown
By: 'Heych'
Feb 18,2015
0 people found
this helpful
It has been shocking with West Coast from start to finish. We have never had any communication unless we force it out of them, we were given 1 key and after 3 months of asking for another gave up and only had 1 key for the whole 6 months. ...
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“Terrible customer service. Wouldnt take out rent payment on the ......”

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Jun 19,2011
Minithumbdown
By: 'siggy'
Jun 19,2011
3 people found
this helpful
Terrible customer service. Wouldnt take out rent payment on the correct date, then wouldnt tell me until 2 weeks later that its overdue! Finance team are a total nightmare and talk to you like muck on the bottom of their shoe! Moved out over a month ...
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By: TOLL1
Jun 23, 2011
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I have rented with Westcoat and rent payments are set up by the tenants with their bank - nothing to do with the agents - you clearly did not set your standing order up properly with your bank. Pay your rent when its due and you wouldn\'t get chased for late payments! If you had a problem with your deposit - speak to a manager at the branch - we got our deposit back within 10 days and communication was good. They told us what was going on and even offered to pay it into the bank rather than send ...

“...”

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Jun 26,2009
Minithumbdown
By: 'fred'
Jun 26,2009
1 people found
this helpful
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“No time for customers and made to feel unwelcome in ......”

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Sep 05,2008
Minithumbdown
By: 'Me'
Sep 05,2008
3 people found
this helpful
No time for customers and made to feel unwelcome in the office. Not heard a good word yet!...
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“Be very aware, very professional & helpful until they have your ......”

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May 24,2008
Minithumbdown
By: 'ej'
May 24,2008
3 people found
this helpful
Be very aware, very professional & helpful until they have your money. Just be very careful when signing anthing after the initial 6 month period as you will find yourself locked to a further 6 month contract when previously told otherwise....
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“Absolutely Brilliant!!! Very helpful and professional, would certainly recommend to ......”

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Mar 04,2008
Minithumbup
By: 'Rob'
Mar 04,2008
1 people found
this helpful
Absolutely Brilliant!!! Very helpful and professional, would certainly recommend to anybody looking to rent in the Weston-Super-Mare area....
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“crap...”

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Feb 25,2008
Minithumbdown
By: 'a'
Feb 25,2008
2 people found
this helpful
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By: b
May 24, 2008
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agreed ...

“Absolute nightmate from start to finish. Never return calls or ......”

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Aug 28,2007
Minithumbdown
By: 'Humpty'
Aug 28,2007
4 people found
this helpful
Absolute nightmate from start to finish. Never return calls or reply to emails. Finally after a long disastrous relationship have still yet to return our deposit over a month after moving out. Avoid at all costs!!!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by West Coast Property Services (UK) Ltd

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