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Nov 11,2015
Minithumbdown
By:
Nov 11,2015
0 people found
this helpful
I bought my first home through west coast properties in 2012, we put an offer in for a property, 1hour later we were told our offer had been accepted, later that afternoon I had a phone call from west coast saying 'the seller wants an extra £500' I said that 'the seller accepted our offer earlier?' The west coast agent then started to put the pressure on, saying 'if you don't pay an extra £500 the seller will pull out!' me being a naive first time buyer then agreed to pay the extra &...
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By: Westcoast
Nov 11, 2015
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Hi Thank you for taking the time to leave your comments, feedback from our clients is extremely important to us be it good or bad as we are constantly looking at ways to alter our service to improve the experience for our future clients. Upon reading your statement this morning, I am left a little puzzled by some of the remarks as they don't appear to make sense, certainly 3 years after the event. Please may I request that you communicate with me directly as I would be delighted to listen to yo....
Feb 18,2015
Minithumbdown
By:
Feb 18,2015
0 people found
this helpful
It has been shocking with West Coast from start to finish. We have never had any communication unless we force it out of them, we were given 1 key and after 3 months of asking for another gave up and only had 1 key for the whole 6 months. We are now in the position of trying to get our deposit back, which is proving much harder than I previously thought. Staff, especially Accounts speak to you in a terrible manner....
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Jun 19,2011
Minithumbdown
By:
Jun 19,2011
3 people found
this helpful
Terrible customer service. Wouldnt take out rent payment on the correct date, then wouldnt tell me until 2 weeks later that its overdue! Finance team are a total nightmare and talk to you like muck on the bottom of their shoe! Moved out over a month now and still waiting for my deposit back. Was told they sent me the cheque then when I said I hadnt recieved it they said that they had cancelled it?? I dont think they had even sent it out. So they said they would trafer it from their account into ...
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By: TOLL1
Jun 23, 2011
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I have rented with Westcoat and rent payments are set up by the tenants with their bank - nothing to do with the agents - you clearly did not set your standing order up properly with your bank. Pay your rent when its due and you wouldn\\\'t get chased for late payments! If you had a problem with your deposit - speak to a manager at the branch - we got our deposit back within 10 days and communication was good. They told us what was going on and even offered to pay it into the bank rather than se....
Jun 26,2009
Minithumbdown
By:
Jun 26,2009
1 people found
this helpful
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Sep 05,2008
Minithumbdown
By:
Sep 05,2008
3 people found
this helpful
No time for customers and made to feel unwelcome in the office. Not heard a good word yet!...
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May 24,2008
Minithumbdown
By:
May 24,2008
3 people found
this helpful
Be very aware, very professional & helpful until they have your money. Just be very careful when signing anthing after the initial 6 month period as you will find yourself locked to a further 6 month contract when previously told otherwise....
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Mar 04,2008
Minithumbup
By:
Mar 04,2008
1 people found
this helpful
Absolutely Brilliant!!! Very helpful and professional, would certainly recommend to anybody looking to rent in the Weston-Super-Mare area....
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Feb 25,2008
Minithumbdown
By:
Feb 25,2008
2 people found
this helpful
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By: b
May 24, 2008
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agreed....
Aug 28,2007
Minithumbdown
By:
Aug 28,2007
4 people found
this helpful
Absolute nightmate from start to finish. Never return calls or reply to emails. Finally after a long disastrous relationship have still yet to return our deposit over a month after moving out. Avoid at all costs!!!...
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