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    Samina Ilford
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    Wasqas Ajmal
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    Waqas Ajmal
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    Shabeer Dean
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    Anam
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    Samina Dean
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    Rubina .
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    Asim
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    Aisha
At Wentworth Estates we pride ourselves on being able to offer the highest standard of service to Vendors, Landlords, Tenants, and Applicants alike. We are an independent business with many years of experience in Sales, Property Letting & Management throughout London, Luton, Essex and the surrounding areas. Covering from our head office in Ilford Essex, we have on-going professional contracts with local Councils and housing specialists. Areas covered include: London Borough of Redbridge, New Read full description...

106 Ilford Lane
Ilford
Essex
IG1 2LD
02084784786

 
Website not available

Properties for sale
Properties for rent
Jan 20,2017
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Jan 20,2017
2 people found
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I am new tenant I felt disappointed, very rude customer service who promises to call u back but never did, the funny thing is they see every complaint as a joke , I am not willing any answer I hope one day these people will face the consequences, an they will soon or later....
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Jan 06,2017
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Jan 06,2017
1 people found
this helpful
I am a landlord and had leased my property to them on a 3yr term .After giving the correct notice that I would not be renewing my agreement they have still not evicted the tenant and it is almost a year !!!!! I will now have to take them to court . I strongly recommend landlords NOT To use this company...
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Nov 25,2016
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Nov 25,2016
1 people found
this helpful
Customer service TERRIBLE ! On every email / call they have never failed to disappoint. RUDE STAFF who promise to call you back and never do. Poor service. Bad attitude....
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Comment on agent fees
BAD
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By: Fadumo
Jan 20, 2017
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Customer service terrible. They are rude they promises to call u back an never do . I have a problem for a month still I have , I will never wish anyone to be there customer, ...
Nov 24,2016
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Nov 24,2016
0 people found
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Even if they offered to rent for free it wouldn't be worth it! WASTE OF TIME! Useless manager, and the staff, really bad communication, i was on hold every call like 4-5 min, or worse, somebody hang up.No answer to emails, few days! It took three attempts (on different 3 days) to even get someone to answer the email....
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Comment on agent fees
bad !
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Sep 12,2016
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Sep 12,2016
1 people found
this helpful
I booked in a viewing for a sales property and received confirmation for it. Agent didn't bother turning up, phone switched off and nobody answers at the office. The tenant at the property had not been made aware of the viewing. These agents are a complete waste of time. Total shambles, no way I would trust them to sell my home, avoid like the plague....
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Comment on agent fees
Even if they offered to sell or rent for free it wouldn't be worth it.
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Aug 08,2016
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Aug 08,2016
0 people found
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Completely unreliable and unprofessional.Completely wrong valuation of property.No customer service. No viewings arranged or even contacted by them after signing a contract with them for 3months, no explanation or apology given for their behaviour. Useless manager, idiots for staff. Do not sell your property through them. They are con artists,will waste your time and money ....
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What agent could do to change your mind?
Unreliable
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Comment on agent fees
Unreliable
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Mar 03,2016
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Mar 03,2016
2 people found
this helpful
As a buyer Wow, these guys really do give Estate agents a bad name. - did not show up for viewing, after calling twice after waiting 30 mins, still no show, was shown round by tenant, who was very kind. - put in offer, which we don't even believe was passed on to the buyer....
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What agent could do to change your mind?
BAD
Attached Files
Comment on agent fees
BAD
Was this helpful? Yes
Aug 15,2015
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Aug 15,2015
0 people found
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purchased a flat off them - they were easy to wrok with and helpfull/- they replied quickly to emails and my questions. Just seen some bad written reviews on this site which i could not understand? I had no problem with them -...
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Jul 21,2015
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Jul 21,2015
0 people found
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This has been my first experience as a landlord and I must say that Wentworth Estates have made it a very pleasant one so far. I was given an excellent rate on the Guaranteed Rent scheme. I don't have to call Wentworth to find out whether the rent has been paid as it's there on time as agreed. My queries are dealt with in a quick and professional manner and the staff are pleasant to deal with. I'd definitely rate the service 5*...
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Comment on agent fees
As I am on a Guaranteed Rent scheme Wentworth Estates do not charge me any fees.
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Jun 19,2015
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Jun 19,2015
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In my time as a Landlord I have been with many agents in and around london, and can openly say i have never been treated as well as Wentworth Estates. I am a Landlord, and have been for 10 years, this is my third year with Wentworth Estates i really applaud their excellence in every department. Last year October i was thinking of selling one of my 5 bedroom houses, and got a valuation done with a few agents in the local area, and i wasn't impressed that it was priced so low. Furthermore, i dec...
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Jun 19,2015
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Jun 19,2015
3 people found
this helpful
They constantly hassle me for rent I have already paid. I asked them for statement of account, which is never sent to me when I ask. However they constantly send text messages saying my account is seriously overdue. Finally I received a statement of account from them yesterday. I totalled up all the payment and noticed they are showing nearly £3,000 of rental payment lower then that I had paid. I asked them to double check their record as I have confirmation from the bank showing ...
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Jun 18,2015
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Jun 18,2015
2 people found
this helpful
Thank you to everyone at Wentworth Estates for helping to sell my property. Shabeer Dean was very good at keeping me informed at all stages of the process, particularly thankful to him. Thanks also to Waqas Ajmal who conducted the valuation. They were Very professional and honest....
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Jun 15,2015
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Jun 15,2015
2 people found
this helpful
I WOULD NOT USE THESE AGENTS - I BESEECH YOU. Where do I start with these cowboys? I put an offer on a flat, it was accepted and the agents PUSHED me into doing a survey within 2 weeks of offer. To add, Waqas had told me that he KNEW the seller personally and that he was serious about selling his flat. It took ages for them to even take the advert down from RightMove, even though I had to request this several times. I obviously acted fast in the two weeks, instructed my solicitors, pushed ...
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Apr 10,2015
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Apr 10,2015
1 people found
this helpful
I truly cannot understand how this company continues to run as a business ,Im a landlord with one property who allowed wentworth to manage it ,all I can say is that from the day I signed over my property I was met with broken promises/lies ,unreturned phone calls ,unreliable payments ,extremely poor customer service and various other issues, removing the existing tenant who I had no problems with was a nightmare and took over 18 months using bailiffs,they lost my set of keys which meant I had to...
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Mar 30,2015
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Mar 30,2015
1 people found
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I desperately tried to give Wentworth the benefit of the doubt as I really wanted to view two properties that they had listed (they were the ideal spec for the property I want to buy). I have however, completely lost my patience , and here's why: It took three attempts (on different days) to even get someone to answer the phone. When they did, I was promised a call back three times, but no one ever called. On the fourth attempt, I spoke to Waqas who apologised profusely and assured me he would...
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Mar 13,2015
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Mar 13,2015
1 people found
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Customers service is Terible!!!!!! I have called to let them know that they booked and ispection ( by threatening to change the locks based on no legal grounds) and did not show up and I am calling now to tell them I've got mould on all my external walls and a shower problems and I am being given an English lesson, the guy is totally unhelpful, rude and asking questions and as I am midway through the answer he talks over me.... Is that normal?!?!?plus any problem I had with the propriety either ...
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Mar 01,2015
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Mar 01,2015
1 people found
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I AM A LANDLORD AND NEVER EVER AGAIN !!! I CANT STRESS HOW AWFUL THEIR SERVICE IS !! i signed a contract with the person named. The tenants left 2 months late, i never got to access the property until 2 weeks later by which time i expected the property would atleast be ready and in a decent state, to my horror i was wrong!! It was like stepping into a different house, my property had been completely destroyed :( i couldn't comprehend how it was even possible for the tenants to cause that much d...
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What agent could do to change your mind?
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
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Comment on agent fees
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
Was this helpful? Yes
Feb 21,2015
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Feb 21,2015
2 people found
this helpful
Over the course of our dealings with Wentworth Estates, they have never failed to disappoint. - Multiple missed appointments (leaving us standing on the doorstep of the property we were supposed to be viewing, waiting for an agent who never appeared) - Countless calls unreturned (despite the endless mantra of 'I'll call you back in 10 minutes'), - Inaccurate and misleading information provided and an refusal to accept responsibility, regardless of the number of times that they let us down...
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Feb 12,2015
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Feb 12,2015
0 people found
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Waqas did the job extremely quickly and got us more than we were expecting so we were more than happy. We will be letting waqas market and sell our other property also....
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Comment on agent fees
Absolutely fine.
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Feb 11,2015
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Feb 11,2015
2 people found
this helpful
Worst agents ever there service itself is disgusting understand once they get that rent every month your not there concern no more... Some of what I'm dealing with:leaks from walls and ceiling throughout the house I have my daughter constantly visiting the Dr surgery due to always getting sick as theres mold damp and its freezing cold I could go on !!!! If they do decide to send ppl to do work they either have no I'd or speak no English or a blatant dodgy builder°Å¸ËœÂ‘°Å¸ËœÂ‘°ÅΒ...
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What agent could do to change your mind?
Give there jobs to professionals !!!
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Was this helpful? Yes
Feb 02,2015
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Feb 02,2015
2 people found
this helpful
This agent is terrible they are out to rip landlords off and have the worst customer services I have ever dealt with. When it comes to property maintenance they really take the mick they didn't pay 6 months rent for works they did and when inspected by me it wasn't even a months rent comparison. And the worst part is getting your property back from them we waited almost a year to get our property back from them I have to admit getting tenants out fast is possible but Wentworth giving your prop...
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What agent could do to change your mind?
When they make money for managing they shouldn\'t charge extra for managing its simple and when some one wants a property back they shouldn\'t take longer then 3months.
Attached Files
Comment on agent fees
It was funny how when I said I want property back they managed to negotiate prices that would never have been possible when property was with them.
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Jan 25,2015
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Jan 25,2015
0 people found
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Wentworth went the extra mile during the sale of our property by getting us more than the asking price and holding our hand during the whole process even when the sale was delayed for many months. Working with them was a positive experience....
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Was this helpful? Yes
Jan 19,2015
Minithumbup
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Jan 19,2015
1 people found
this helpful
The staff at Wentworth always provide good responses to question and keep me in touch at all times. Overall, I am very happy....
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Jan 16,2015
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Jan 16,2015
0 people found
this helpful
Shabeer was very assuring when I contacted the agent. The property was rented out within a week of my contacting them. The also kept to the terms of the agreement and paid 3 months rent in advance. During registration with the council though I registered directly when the council was going to inspect Shabeer said they will take care of it, I did not have to be present. Anam contacts me regarding repairs of the property. They are very quick with the repairs and have not invoiced me except ...
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Comment on agent fees
Absolutely great. No fees, they leased the property for 3 years at the best market rent rate.
Was this helpful? Yes
Jan 16,2015
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Jan 16,2015
0 people found
this helpful
Samina is very helpful and always answers my queries straight away. I feel that my actual rental costs are not looked in to and do not know if there are yearly checks on my property as I haven't heard anything for around 3 years....
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Comment on agent fees
I had to chase for an increase in my rent after 4 years letting my property which I feel is the agents role to get the best income for me.
Was this helpful? Yes
Jan 16,2015
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Jan 16,2015
0 people found
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As far as rental payments are concerned I am pleased to report that these are going in on time every month with an advisory email from Samina on the appropriate day. We would appreciate a call or an email from Shabeer each time the tenant changes please. I also understand someone goes into the property quite regularly - we would appreciate a call or an email to say that all is in order. It's just reassuring as the landlord. We're very happy with Wentworth managing the property on our behalf....
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Was this helpful? Yes
Jan 16,2015
Minithumbup
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Jan 16,2015
0 people found
this helpful
Wentworths have been my agent for managing my two let properties for a number of years. Samina has managed the financial side and given me excellent client care. She is really on the ball and has been a great support when I found myself with a bad tenant. She managed the chasing of arrears and dealing with the Courts and Council. I was very well represented and in good hands. Shabeer has also done a good job in marketing the properties and finding new tenants quickly. The maintenan...
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Comment on agent fees
The agent\'s were flexible with their fees, I found them very reasonable.
Was this helpful? Yes
Jan 16,2015
Minithumbup
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Jan 16,2015
0 people found
this helpful
Wentworth provide an efficient and personalized service. Prompt and effective communication on key issues like repairs, regular property checks and so on. We are very happy with the way Wentworth are managing our property....
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Was this helpful? Yes
Jan 16,2015
Minithumbup
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Jan 16,2015
0 people found
this helpful
I have been dealing with Wentworth Estates as a Landlord for more than 7 years. In addition, I have used their Sales Departmentment to sell a number of properties. My main dealings are with Shabeer Dean and Waqas. I have found them to be very professional, helpful and courteous at all times, hence my continued Business relationship with them....
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Was this helpful? Yes
Jan 15,2015
Minithumbup
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Jan 15,2015
0 people found
this helpful
I have rented my property with Wentworth Estates. They were very helpful, nothing was too much trouble. They ordered a sofa bed that was needed, and sorted delivery. They arranged for the Energy certificate to be done for the flat and they pay the rent on the due date, which is a bonus. I have recommended them to a few people....
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Was this helpful? Yes
Areas covered
  • London



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Last updated at 11:56 AM 28/01/2016 by Robina Chohan

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Last updated at 11:56 AM 28/01/2016 by Robina Chohan

Awards won by Wentworth Estates

Individual Branch Awards

Ilford, IG1 2LD

Samina Ilford - upload your photo Samina Ilford
5 reviews

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Wasqas Ajmal - upload your photo Wasqas Ajmal
2 reviews

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Waqas Ajmal - upload your photo Waqas Ajmal
4 reviews

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Shabeer Dean - no image available Shabeer Dean
Lettings Manager
11 reviews

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Anam  - upload your photo Anam
1 reviews

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Samina Dean - upload your photo Samina Dean
3 reviews

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Rubina . - upload your photo Rubina .
1 reviews

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Asim  - upload your photo Asim
1 reviews

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Aisha  - upload your photo Aisha
1 reviews

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