Wellington Wise
4.4/5, 46 reviews
87% recommended
93% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

Property Features

With a decade of experience as Estate Agents and Letting Agents, WellingtonWise have built a reputation for honesty and professionalism. We pride ourselves on the highest level of customer service and are happy to provide advice and information with no obligation. show more With a decade of experience as Estate Agents and Letting Agents, WellingtonWise have built a reputation for honesty and professionalism. We pride ourselves on the highest level of customer service and are happy to provide advice and information with no obligation.

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 46
23rd Feb 2024
reviewed by 'Margaret'
“Excellent support and help given throughout the valuation and selling process by very knowledgable staff at Royston Wellington Wise. Many ......”
18th Oct 2020
reviewed by 'jennifer'
“Our experience of working with Wellington Wise was excellent. Kristi was very helpful on the two viewings we asked for ......”
21st Jul 2020
reviewed by 'Mr'
“Poor customer service and failed to manage process from price acceptance to completion professionally. Goalposts kept changing every call and ......”
19th Dec 2018
reviewed by 'Mr'
“I was not impressed with the company. Promised to market with 360 degree video - never happened. Staff were rude and ......”
7th Dec 2016
reviewed by 'Lucas'
“I can safely say that if Shane hadn't have been working at the Royston office we would still not be ......”
4th Nov 2016
reviewed by 'Dr'
“We recently used Wellington Wise to sell our house, choosing them as the least stereotypical estate agent! Having never sold ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £58,000 £595,000
Lettings 0% 0% £1,295 £1,295
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 26 1 14 1 0 3
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Estate agents
Letting agents
Latest Properties

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Wellington Wise Branches (view all 4)
Cambridge, CB5
Hitchin, SG5
Royston, SG8
St Ives, PE27

“Great staff , excellent friendly and always helpful...”

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Feb 23,2024
Minithumbup
By: 'Margaret'
Feb 23,2024
0 people found
this helpful
Excellent support and help given throughout the valuation and selling process by very knowledgable staff at Royston Wellington Wise. Many thanks to them for steering me through the process. The staff were always friendly and extra special thanks to Darren Honey for his help....
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“Our experience of working with Wellington Wis......”

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Oct 18,2020
Minithumbup
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kristi
By: 'jennifer'
Oct 18,2020
0 people found
this helpful
Our experience of working with Wellington Wise was excellent. Kristi was very helpful on the two viewings we asked for and helped us negotiate successfully with the vendors when the completion date was delayed. We would not hesitate to recommend Wellington Wise to any prospective ...
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“Poor customer service and failed to manage pr......”

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Jul 21,2020
Minithumbdown
By: 'Mr'
Jul 21,2020
2 people found
this helpful
Poor customer service and failed to manage process from price acceptance to completion professionally. Goalposts kept changing every call and on speaking with various other parties directly found out fabricating the truth to try and rush sale. Won’t use again....
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“Kept sending people to view the property when it didn't match their requirements. Needless to say it wasted everyone's time....”

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Dec 19,2018
Minithumbdown
By: 'Mr'
Dec 19,2018
1 people found
this helpful
I was not impressed with the company. Promised to market with 360 degree video - never happened. Staff were rude and impatient. Coming to completion never heard from them - had to do all the calling and then they seemed to be unaware of how the ...
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Comment on agent fees
Didn’t put them in writing but there are no worse or better than anyone else.
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“I can safely say that if Shane hadn't have been ......”

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Dec 07,2016
Minithumbup
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Shane
By: 'Lucas'
Dec 07,2016
0 people found
this helpful
I can safely say that if Shane hadn't have been working at the Royston office we would still not be in our new house. He went above and beyond every day. Pleasure to do business with him....
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Comment on agent fees
We bought from WW so fees didn't apply!
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“We recently used Wellington Wise to sell our house, choosing ......”

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Nov 04,2016
Minithumbup
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Shane
By: 'Dr'
Nov 04,2016
1 people found
this helpful
We recently used Wellington Wise to sell our house, choosing them as the least stereotypical estate agent! Having never sold a property before Shane was happy to guide us through the whole process, and explained everything clearly. I was extremely impressed with how pro-active they ...
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Comment on agent fees
Fees good - same as other local agents, but I really feel they worked hard to earn it!
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“From having 3 Estate Agents round to value to my property, ......”

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Oct 27,2016
Minithumbup
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Jeremy
By: 'Adelaide'
Oct 27,2016
2 people found
this helpful
From having 3 Estate Agents round to value to my property, I knew instantly to go with Wellington Wise, they were not pushy as I advised them I needed my house valued to then market in a few months. My house sold within hours of WW ...
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Comment on agent fees
Fees were perfect
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“The whole process dealing with everyone at Wellington Wise has ......”

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Oct 27,2016
Minithumbup
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Jeremy
By: 'Massive'
Oct 27,2016
2 people found
this helpful
The whole process dealing with everyone at Wellington Wise has been an absolute joy! From day one nothing has been too much trouble for them. Neil, Tash, Jeremy & Laurence have all been absolutely superb. They have kept us informed, always been available to answer questions & ...
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Comment on agent fees
N/A
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“Shane and his colleagues couldn't have been better in helping ......”

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Oct 21,2016
Minithumbup
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Shane
By: 'G&A'
Oct 21,2016
0 people found
this helpful
Shane and his colleagues couldn't have been better in helping us with our house sale and purchase, he was open and communicative in the whole process and a pleasure to have them act as our sole selling agent...
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Comment on agent fees
Very competitive rates
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“After being messed about and let down by a previous ......”

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Sep 26,2016
Minithumbup
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Shane
By: 'Susan'
Sep 26,2016
1 people found
this helpful
After being messed about and let down by a previous Royston agent I turned to Wellington Wise. I have to say I was totally impressed from the start. Before marketing any questions or queries from me were always promptly responded to - even in the ...
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Comment on agent fees
Fees are reasonable .... and negotiable - rare these days!
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“We are a property developer and recently sold 19 flats through ......”

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Sep 12,2016
Minithumbup
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Shane
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Amber
By: 'B'
Sep 12,2016
1 people found
this helpful
We are a property developer and recently sold 19 flats through Wellington Wise in Royston. They are one of the best agents we have used. We never had to chase for updates and were constantly updated as to the progress of the sales. Shane and Amber ...
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Comment on agent fees
Very competitive fees especially for the level of service provided
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“Excellent service from initial valuation to final completion. I was ......”

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Sep 04,2016
Minithumbup
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Shane
By: 'DAveB'
Sep 04,2016
2 people found
this helpful
Excellent service from initial valuation to final completion. I was kept informed at all stages and WW responded quickly to my questions and queries....
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Comment on agent fees
Acceptable
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“We have recently exchanged on a property with the help ......”

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Aug 18,2016
Minithumbup
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Shane
By: 'Hgrayton'
Aug 18,2016
1 people found
this helpful
We have recently exchanged on a property with the help of Shane at Wellington wise. He was great throughout the process with frequent and clear communication. We had a few delays, outside of his control, and he worked hard to keep the process moving and ...
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“Very professional & thorough service from the moment we bid on ......”

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Jul 28,2016
Minithumbup
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Jeremy
By: 'Nick'
Jul 28,2016
2 people found
this helpful
Very professional & thorough service from the moment we bid on a property through to completion - thanks for your help Tasha & Jeremy!...
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“All i can say is Andy from wellington Wise has ......”

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Jul 08,2016
Minithumbup
By: 'Julie'
Jul 08,2016
1 people found
this helpful
All i can say is Andy from wellington Wise has been an absolute star. The selling of my parents house has been distressing because of the circumstances, but Andy has guided us through this sale. He has gone over and above to ensure a stress ...
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Comment on agent fees
good
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“Having used them for both our sale and purchase I ......”

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Jun 30,2016
Minithumbup
By: 'Brilliant'
Jun 30,2016
1 people found
this helpful
Having used them for both our sale and purchase I can honestly say I feel they are the best estate agents I have used. Very fast to reply and every question answered. I will definitely be using them in the future. Highly recommended....
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Comment on agent fees
Very reasonable
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“Andy was the vendors estate agent when we purchased a ......”

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Jun 28,2016
Minithumbup
By: 'RichardT'
Jun 28,2016
1 people found
this helpful
Andy was the vendors estate agent when we purchased a house last month. Throughout the entire process he kept me in the loop and communicated with me on a level at all points. I always felt that he was being honest and truthful with me ...
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“We could not ask for a better service. We were ......”

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Jun 27,2016
Minithumbup
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Amber
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Shane
By: 'KiwiUK'
Jun 27,2016
1 people found
this helpful
We could not ask for a better service. We were helped out in every way possible even outside of what was considered their duty. Highly recommended!...
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Comment on agent fees
Very competitive
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“Outstanding from the first day I walked into the office ......”

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Jun 07,2016
Minithumbup
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Shane
By: 'Jimmy'
Jun 07,2016
1 people found
this helpful
Outstanding from the first day I walked into the office through to after completion (yes, they are still helping with odd bits, even now!). Shane, Amber, and Andy all did a superb job over a 5 month period. Always happy to listen and deal with any ...
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Comment on agent fees
Good value
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“After a slow start with a buyer that wasn't WellingtonWise ......”

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May 30,2016
Minithumbup
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Shane
By: 'marksw3960'
May 30,2016
1 people found
this helpful
After a slow start with a buyer that wasn't WellingtonWise cracked on after a revision of instruction and got the house viewed and sold in excellent time. The usual solicitor-related enquiries slowed the process but the team at WellingtonWise were on the case and considerably ...
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Comment on agent fees
Reasonable given the amount of work done and attention to detail.
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“I highly recommend Wellington Wise. Heres why, from when I ......”

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May 30,2016
Minithumbup
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Amber
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Shane
By: 'Abby'
May 30,2016
1 people found
this helpful
I highly recommend Wellington Wise. Heres why, from when I first made contact with them in August 2015 they have been fantastic. This is coming from someone who has high standards for customer service : ) It was a long process from start to finish (7 months) through no ...
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Comment on agent fees
Good
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“I would definitely recommend WellingtonWise. Andy has been extremly helpful ......”

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May 26,2016
Minithumbup
By: 'Lindsey'
May 26,2016
2 people found
this helpful
I would definitely recommend WellingtonWise. Andy has been extremly helpful during our recent purchase; his communication with us has been excellent which has reassured us throughout the process. Nothing was too much trouble and we can't thank him enough for his support....
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“I found Wellington Wise to be very professional when dealing ......”

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May 25,2016
Minithumbup
By: 'SRL2016'
May 25,2016
2 people found
this helpful
I found Wellington Wise to be very professional when dealing with our recent purchase. Andy Bassett was particularly helpful and went above and beyond the call of duty in order to help smooth along the process. I would highly recommend Wellington Wise....
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Comment on agent fees
Unknown
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“Very bad ongoing problems with this company moved in to ......”

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May 23,2016
Minithumbdown
By: 'Steve'
May 23,2016
0 people found
this helpful
Very bad ongoing problems with this company moved in to a rented home with my wife after we signed they handed us the keys and then told us there had been a flood and pipes where leaking less then 24 hours of being inside the place ...
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Comment on agent fees
Bad never get in touch an only free when most people work
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By: WellingtonWise
May 24, 2016
View all comments (1)
Although we dispute a number of the issues mentioned we do take any feedback extremely seriously. Customer service is our number one priority, which is why the majority of our feedback remains positive. We are working hard to provide an amicable solution directly with the tenant. ...

“Appalling service. After approximately a year of trying to buy ......”

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Apr 07,2016
Minithumbdown
By: '105Hillcrest'
Apr 07,2016
3 people found
this helpful
Appalling service. After approximately a year of trying to buy a property ( 105 Hillcrest, Bar Hill) and finishing searches and preparing contracts with solicitors, they relisted the property without contacting us - we found out a week later from our solicitor. We had been messed around ...
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“We chose Wellington Wise from recommendations along with the professionalism ......”

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Mar 22,2016
Minithumbup
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Shane
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Amber
By: 'HazelR'
Mar 22,2016
3 people found
this helpful
We chose Wellington Wise from recommendations along with the professionalism and rates given during our first meetings with Shane. We sold and purchased through WW and found the process ran smoothly due to Amber's updates and liaison with the chain and solicitors and her determination ...
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Comment on agent fees
Very reasonable.
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“We had tried to sell our property with about 6 different ......”

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Mar 18,2016
Minithumbup
By: 'Bill'
Mar 18,2016
2 people found
this helpful
We had tried to sell our property with about 6 different agents over the course of 4 years, putting it on and taking it off the market when it failed to reach a sensible price. We finally put it in the hands of WW and sold it. ...
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Comment on agent fees
Very competative
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“We have recently sold our house through Wellington Wise and ......”

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Mar 07,2016
Minithumbup
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Shane
Staff profile picture
Amber
By: 'ALane'
Mar 07,2016
1 people found
this helpful
We have recently sold our house through Wellington Wise and have been very impressed by the service that we received. Shane Stratford handled all the viewings and negotiated the sale with a high degree of professionalism. The support that we received during the sale process, ...
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Comment on agent fees
The fees charged by Wellington Wise met our expectations.
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“Lian and the team at Wellington Wise Hitchin helped us ......”

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Mar 07,2016
Minithumbup
By: 'K'
Mar 07,2016
1 people found
this helpful
Lian and the team at Wellington Wise Hitchin helped us so much during our house move. They were very proactive with updates and contacting buyer and solicitors. Our sale did encounter problems (not related to anyting the agents did) and it was great to have ...
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Comment on agent fees
The cheapest rates we were quoted.
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“Having dealt with a number of local agents in the ......”

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Feb 26,2016
Minithumbup
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Shane
By: 'Mr'
Feb 26,2016
2 people found
this helpful
Having dealt with a number of local agents in the past, we were particularly impressed with the great service at Wellington Wise. Our agent Mr Stratford was conscientious to our search and held his position with the upmost Professionalism. We were kept abreast of developments ...
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Comment on agent fees
Very Competitive fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:39 AM 25/01/2016 by allAgents

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