• Amber Holt
    Amber Holt
  • Shane Stratford
    Shane Stratford
  • Andy Bassett
    Andy Bassett
  • Emily Tookey
    Emily Tookey
  • Sarah Jackson
    Sarah Jackson
  • Jeremy Scott
    Jeremy Scott
  • Laurence Carpenter
    Laurence Carpenter
  • Frances Williams
    Frances Williams
  • Lian Griffith
    Lian Griffith
  • Richard Austen
    Richard Austen
  • Katie Osborne
    Katie Osborne
  • Jennifer Carter
    Jennifer Carter
  • Neil Wise
    Neil Wise
  • Tasha Clampin
    Tasha Clampin
  • Emma Smith
    Emma Smith
  • Mitchell Harness
    Mitchell Harness
  • claim your profile
    Kerry De'Ath
  • claim your profile
    Katie Osborne
  • claim your profile
    Neil Wise
  • claim your profile
    Tara Dewey
With a decade of experience as Estate Agents and Letting Agents, WellingtonWise have built a reputation for honesty and professionalism. We pride ourselves on the highest level of customer service and Read full description...With a decade of experience as Estate Agents and Letting Agents, WellingtonWise have built a reputation for honesty and professionalism. We pride ourselves on the highest level of customer service and are happy to provide advice and information with no obligation.
 


Properties for sale
Properties for rent
Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
0 people found
this helpful
I can safely say that if Shane hadn't have been working at the Royston office we would still not be in our new house. He went above and beyond every day. Pleasure to do business with him....
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Comment on agent fees
We bought from WW so fees didn't apply!
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
1 people found
this helpful
We recently used Wellington Wise to sell our house, choosing them as the least stereotypical estate agent! Having never sold a property before Shane was happy to guide us through the whole process, and explained everything clearly. I was extremely impressed with how pro-active they were. Friday pictures were taken, Saturday morning we were sent the brochure for approval, Saturday afternoon we went live on Rightmove, but Shane had viewings lined up from their database already booked in for the Mo...
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Comment on agent fees
Fees good - same as other local agents, but I really feel they worked hard to earn it!
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
1 people found
this helpful
From having 3 Estate Agents round to value to my property, I knew instantly to go with Wellington Wise, they were not pushy as I advised them I needed my house valued to then market in a few months. My house sold within hours of WW being instructed and they constantly kept me up today with any developments from my Buyer, who wasn't an easy Buyer to have and whom pushed me to the limits at times, yet every week I rung Tasha or Jeremy (St Ives Branch) for an update and they were absolutely amazi...
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Comment on agent fees
Fees were perfect
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
1 people found
this helpful
The whole process dealing with everyone at Wellington Wise has been an absolute joy! From day one nothing has been too much trouble for them. Neil, Tash, Jeremy & Laurence have all been absolutely superb. They have kept us informed, always been available to answer questions & have truly gone the extra mile. Wellington Wisue are a completely professional company & really help take the stress out of moving home. A massive Thank You to all of you at Wellington Wise, I won't hesitate to ...
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Comment on agent fees
N/A
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
this helpful
Shane and his colleagues couldn't have been better in helping us with our house sale and purchase, he was open and communicative in the whole process and a pleasure to have them act as our sole selling agent...
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Comment on agent fees
Very competitive rates
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
1 people found
this helpful
After being messed about and let down by a previous Royston agent I turned to Wellington Wise. I have to say I was totally impressed from the start. Before marketing any questions or queries from me were always promptly responded to - even in the middle of the night! (Thanks Neil)! Once on the market, I was kept informed of every enquiry, viewing appointments, questions from prospective buyers etc. After an offer was accepted, Shane was on the ball with chasing solicitors and other agents ...
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Comment on agent fees
Fees are reasonable .... and negotiable - rare these days!
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
1 people found
this helpful
We are a property developer and recently sold 19 flats through Wellington Wise in Royston. They are one of the best agents we have used. We never had to chase for updates and were constantly updated as to the progress of the sales. Shane and Amber automatically chased buyers, mortgage providers and solicitors and gave us timely and precise updates. It is rare that this happens without constant chasing. An excellent agency with top staff who are highly professional....
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Comment on agent fees
Very competitive fees especially for the level of service provided
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Sep 04,2016
Minithumbup
By:
Sep 04,2016
2 people found
this helpful
Excellent service from initial valuation to final completion. I was kept informed at all stages and WW responded quickly to my questions and queries....
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Comment on agent fees
Acceptable
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Aug 18,2016
Minithumbup
By:
Aug 18,2016
1 people found
this helpful
We have recently exchanged on a property with the help of Shane at Wellington wise. He was great throughout the process with frequent and clear communication. We had a few delays, outside of his control, and he worked hard to keep the process moving and to get us exchanged in a time frame we were happy with. We'd highly recommended Wellington wise!...
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Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
Very professional & thorough service from the moment we bid on a property through to completion - thanks for your help Tasha & Jeremy!...
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
1 people found
this helpful
All i can say is Andy from wellington Wise has been an absolute star. The selling of my parents house has been distressing because of the circumstances, but Andy has guided us through this sale. He has gone over and above to ensure a stress less sale. He has been understanding from start to finish. would i recommend Andy and his team , yes i certainly would. Thank you so much. Julie Clayden...
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Comment on agent fees
good
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Jun 30,2016
Minithumbup
By:
Jun 30,2016
1 people found
this helpful
Having used them for both our sale and purchase I can honestly say I feel they are the best estate agents I have used. Very fast to reply and every question answered. I will definitely be using them in the future. Highly recommended....
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Comment on agent fees
Very reasonable
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
1 people found
this helpful
Andy was the vendors estate agent when we purchased a house last month. Throughout the entire process he kept me in the loop and communicated with me on a level at all points. I always felt that he was being honest and truthful with me and I felt I could trust Andy. Even when the vendor became difficult he was able to assist and keep me firmly in the loop of delays. Would highly recommend Andy....
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Jun 27,2016
Minithumbup
By:
Jun 27,2016
1 people found
this helpful
We could not ask for a better service. We were helped out in every way possible even outside of what was considered their duty. Highly recommended!...
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Comment on agent fees
Very competitive
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
1 people found
this helpful
Outstanding from the first day I walked into the office through to after completion (yes, they are still helping with odd bits, even now!). Shane, Amber, and Andy all did a superb job over a 5 month period. Always happy to listen and deal with any request we had, but also proactive. It was great to know that we never had to worry - very safe hands. Extremely professional and always full of energy and enthusiastic. Very well done guys. Would strongly recommend...
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Comment on agent fees
Good value
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May 30,2016
Minithumbup
By:
May 30,2016
1 people found
this helpful
After a slow start with a buyer that wasn't WellingtonWise cracked on after a revision of instruction and got the house viewed and sold in excellent time. The usual solicitor-related enquiries slowed the process but the team at WellingtonWise were on the case and considerably helped along the sale through to a satisfactory conclusion and for a decent and well-warned commission rate. Efficient in action and deed I would use again if I needed to....
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Comment on agent fees
Reasonable given the amount of work done and attention to detail.
Was this helpful? Yes
May 30,2016
Minithumbup
By:
May 30,2016
1 people found
this helpful
I highly recommend Wellington Wise. Heres why, from when I first made contact with them in August 2015 they have been fantastic. This is coming from someone who has high standards for customer service : ) It was a long process from start to finish (7 months) through no fault of WW, we had a unusual house with a very small garden for the size of the house. This plus a buyer who pulled out at the last minute. They therefore sold our house twice. They had a very anxious/persistent me on the phone o...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
2 people found
this helpful
I would definitely recommend WellingtonWise. Andy has been extremly helpful during our recent purchase; his communication with us has been excellent which has reassured us throughout the process. Nothing was too much trouble and we can't thank him enough for his support....
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May 25,2016
Minithumbup
By:
May 25,2016
2 people found
this helpful
I found Wellington Wise to be very professional when dealing with our recent purchase. Andy Bassett was particularly helpful and went above and beyond the call of duty in order to help smooth along the process. I would highly recommend Wellington Wise....
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Comment on agent fees
Unknown
Was this helpful? Yes
May 23,2016
Minithumbdown
By:
May 23,2016
0 people found
this helpful
Very bad ongoing problems with this company moved in to a rented home with my wife after we signed they handed us the keys and then told us there had been a flood and pipes where leaking less then 24 hours of being inside the place the boiler blow up in our face as went to turn on. Plumber came done a pipe made me sign his paper saying can't turn gas off an boiler over heating. Then told me he wouldn't use it then went. Then found the fire alarms not working window was cracked and broken an moul...
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Comment on agent fees
Bad never get in touch an only free when most people work
Was this helpful? Yes
By: WellingtonWise
May 24, 2016
View all comments (1)
Although we dispute a number of the issues mentioned we do take any feedback extremely seriously. Customer service is our number one priority, which is why the majority of our feedback remains positive. We are working hard to provide an amicable solution directly with the tenant.....
Apr 07,2016
Minithumbdown
By:
Apr 07,2016
2 people found
this helpful
Appalling service. After approximately a year of trying to buy a property ( 105 Hillcrest, Bar Hill) and finishing searches and preparing contracts with solicitors, they relisted the property without contacting us - we found out a week later from our solicitor. We had been messed around throughout, with not being informed of any changes or happenings. Whenever we wanted to find out if anything was happening, we had to call - they never called us. Once we found out about the relisting, we called ...
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Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
3 people found
this helpful
We chose Wellington Wise from recommendations along with the professionalism and rates given during our first meetings with Shane. We sold and purchased through WW and found the process ran smoothly due to Amber's updates and liaison with the chain and solicitors and her determination to get it all complete by our agreed timelines....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
2 people found
this helpful
We had tried to sell our property with about 6 different agents over the course of 4 years, putting it on and taking it off the market when it failed to reach a sensible price. We finally put it in the hands of WW and sold it. They were the only agents that did anything other than say drop the price. WW ran large newspaper ad,s took new pictures and phoned prospective buyers.They also kept us personaly informed on a weekly basis.I firmly beleive that if we had gone to them when we fist put it ...
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Comment on agent fees
Very competative
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
We have recently sold our house through Wellington Wise and have been very impressed by the service that we received. Shane Stratford handled all the viewings and negotiated the sale with a high degree of professionalism. The support that we received during the sale process, from both Shane Stratford and Amber Holt, exceeded our expectations. I would not hesitate to recommend Wellington Wise for the sale of a residential property....
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Comment on agent fees
The fees charged by Wellington Wise met our expectations.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
Lian and the team at Wellington Wise Hitchin helped us so much during our house move. They were very proactive with updates and contacting buyer and solicitors. Our sale did encounter problems (not related to anyting the agents did) and it was great to have Lian at the end of the phone with a cool head and lots of great advise. She even called the removal company on our behalf when the exchange was down to the wire (4.45pm the day before we moved). Everyone in the office was friendly an approach...
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Comment on agent fees
The cheapest rates we were quoted.
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
2 people found
this helpful
Having dealt with a number of local agents in the past, we were particularly impressed with the great service at Wellington Wise. Our agent Mr Stratford was conscientious to our search and held his position with the upmost Professionalism. We were kept abreast of developments in our sale/purchase regularly and we found the staff easy to talk to and reliable in their information. I would whole heartedly recommend the use of this agent....
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Comment on agent fees
Very Competitive fees
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
3 people found
this helpful
The process of a buying a house is never an easy one to endure. However, the staff at Wellington Wise couldn't have been more helpful and accommodating. Whether at negotiation stage or awaiting completion, we were always kept informed and notified of any developments. Their expertise was always reassuring and they were the first estate agent I recommended to my best friend who is currently looking to purchase a new home....
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Feb 25,2016
Minithumbup
By:
Feb 25,2016
4 people found
this helpful
I would heartily recommend Wellington Wise, Royston Office. From the initial meeting we knew we were dealing with a really professional outfit who would help to take as much stress as possible out of house buying and selling. Shane Stratford, manager at the Royston Office and our key contact, advised we market our house as an Open House event and this worked exceptionally well; with the interest Shane and his staff attracted to our house we had multiple people viewing on the Open Day with 2 coup...
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Comment on agent fees
Agents fees of 1% were in line with other Agents we contacted regarding this sale
Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
3 people found
this helpful
Fantastic agents! Always helpful and the communication was great. Replies to queries were always answered quickly. We particularly liked that they have a dedicated team to do the chasing once the chain was in place. We were given updates at least once a week. It's a shame there are no branches in the area we currently live in, otherwise we would definitely use them again. Thank you to Shane and Amber in particular....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
2 people found
this helpful
We initially chose Wellington Wise because they'd sold our neighbour's property, where others had failed. They also had a great rate, and as we previously had no success with a larger local agent, Wellington Wise were the obvious choice. Right from our first meeting with Neil we could sense his determination and ambition. He listened, advised and discussed the entire process with us. He was very approachable. Neil always swiftly replied to emails and returned our calls. We never felt left in...
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Comment on agent fees
Excellent!
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
2 people found
this helpful
We used Wellington wise to sell last year. They were fantastic and by far the best to use in the area! I would highly recommend to any one who is looking to buy or sell...
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 16,2016
Minithumbup
By:
Feb 16,2016
3 people found
this helpful
Our experience with Wellington Wise and with Laurence was fantastic from start to finish. For a start, Wellington Wise were the ONLY estate agent we registered with which actually listened to our requirements and only got in touch when they had a property that genuinely matched our needs and budget! The first property we were contacted with was the best property we had viewed and the property we bought! Laurence was fantastic from the start, was always available if we needed anything and when he...
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Comment on agent fees
The fee's were extremely competitive.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
3 people found
this helpful
I was incredibly happy with the level of service offered by the company the marketing and presentation of our property was something we were particularly happy with....
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Comment on agent fees
The fees were fair.
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
2 people found
this helpful
Amber is an absolute star. She succeeded where others would not in enabling this extremely complex and difficult sale to proceed to a satisfactory conclusion...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 04,2016
Minithumbup
By:
Feb 04,2016
2 people found
this helpful
Amber provided us with an excellent service on our sale. She was very professional and always had time to answer queries. Certainly a credit to the agency....
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Comment on agent fees
Better than most of the competitors.
Was this helpful? Yes



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Last updated at 11:39 AM 25/01/2016 by allAgents

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Last updated at 11:39 AM 25/01/2016 by allAgents

Firm rankings



Hitchin
43 Hermitage Road, Hitchin SG5 1BY
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Royston
13 Kneesworth Street, Royston SG8 5AA
(28)
St Ives
Market Road, St Ives PE27 5YZ
(12)

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