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    Lyndsay Sargent.
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    Andrew Waterfall
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    Anna Hooper
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    Anna Doyle
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    Natasha Fuoco
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    Mark Reardon
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    Lewis
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    Amie Squire
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    Linsey B Sargant
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    Shona West
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    Lyndsay Sargent
We are Woking estate agents, Waterfall Sales & Lettings with offices in Woking, and West Byfleet centres, (all in Woking Borough).
 
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Properties for rent
Aug 09,2017
Minithumbup
Lyndsay Sargent
By: 'Bella'
Aug 09,2017
0 people found
this helpful
After a less positive experience with another estate agency we chose Waterfalls and I'm very pleased to say that this is our second year in the property and we couldn't be more pleased with our property manager Lyndsay Sargent. And would like to add we had quite a few challenges for her. She deals with everything in a friendly and professional way. Whatever the problem we know she'll try her best to find a solution. Many thanks!...
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Aug 01,2017
Minithumbup
By: 'Annie'
Aug 01,2017
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Highly recommend this office of Waterfalls. Despite a lengthy sale, and 3 different buyers, they kept us up to date and were very nice to deal with. Very professional and knowledgable about the market too. Would definitely use them again!...
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Comment on agent fees
Reasonable considering the amount of work they did, and the time taken to complete the sale.
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Mar 09,2017
Minithumbdown
Lyndsay Sargent.
By: 'nick plummer.'
Mar 09,2017
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Very frustrating experience renting High Way house via Waterfalls , apart from their below average performance of managing the many problems we had with the property over two years, the more inconvenient ones being , loss of the only serviceable shower for six weeks , loss of heating during the winter on several occasions , flooded back garden rendering most of it useless for large parts of the summer and a badly secured heavy wooden bath panel which fell and injured my two year son on three sep...
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Comment on agent fees
very poor , if you really want to add a whole load of frustration and complication to your life Waterfalls is ideal .
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By: Natasha Fuoco
Mar 10, 2017
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Dear Mr Plummer, I'm sorry you've felt the need to write regarding your experience at Highway House. I thought I'd reply to put a different perspective on what happened though. I understand the shower needed a new part, which despite the contractor trying to source the new part, sadly that process took time, and as a result a new shower was fitted. We had to follow our landlords instructions to investigate the problem before a new shower was fitted. I should point out that there was another ...
Feb 03,2017
Minithumbup
Shona West
By: 'Richard Boothroyd'
Feb 03,2017
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Shona recently processed my new tenancy of a property in Woking. The process was somewhat unorthodox as I was living 200 miles away at the time. Therefore the entire procedure had to be conducted via phone calls and email. Despite this, the whole process went very smoothly and took only a few days from commencement to completion. I have now moved into the property and all is well. A couple of very minor issues were dealt with quickly and efficiently by the landlord with minimal fuss. To conclud...
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Comment on agent fees
The fees were approximately what I expected.
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Feb 03,2017
Minithumbup
Linsey B Sargant
By: 'Lucille Ellesley'
Feb 03,2017
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I really can't praise Waterfall in Woking enough I have always found the staff very helpful and as for Linsey who manages our property nothing ever seems to be to much trouble. I would definitely recommend this agent....
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Comment on agent fees
Good
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Sep 07,2016
Minithumbup
Amie Squire
By: 'Annonymous'
Sep 07,2016
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this helpful
I was pleased with Waterfalls lettings service. I originally contacted Amie to book a viewing for a property I knew would be popular, she booked me in quickly for the following Saturday. I met Lewis on the viewing who was very professional and knowledgeable of the block and answered all my questions. Following my offer being accepted, the remainder of the process was smooth and straight forward. On moving into the property, it was exactly as expected and professionally cleaned. Working in the pr...
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Jun 03,2016
Minithumbup
By: 'JasonNorris'
Jun 03,2016
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Despite a drawn out purchase due to issues with our sale the team at Waterfalls never stopped helping us and we managed to move into our dream home with their support. They are a very nice team, very down to earth and none of that annoying 'young estate agent flash' that people complain about. I can fully recommend them for their customer service and knowledge of the property market....
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Comment on agent fees
Very fair
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Apr 30,2016
Minithumbup
Lewis
By: 'Katy'
Apr 30,2016
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Lewis was so friendly and helpful during our search and was very quick to respond to our needs. Genuinely really nice guy and persistent, you can tell he cares about the people he is dealing with and not just their business. Would definitely recommend...
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Comment on agent fees
N/a
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Oct 11,2014
Minithumbdown
By: 'I gardiner'
Oct 11,2014
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Property maintenance personnel are not customer focused - strangely they do not seem to see tenants to be their customer, and show little or no desire to make them happy and give little indication that they value their business. To date I have had the following difficulties with them. Repair of items like door locks on moving in - was told they were 'cosmetic' and as such of low priority for repair - and they would be attended to once their maintenance person returned from maternity leave ...
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Sep 21,2014
Minithumbup
Anna Doyle
Natasha Fuoco
By: 'Nick LF'
Sep 21,2014
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Waterfalls provided superb help and support to us through a rather fraught sale process. From the initial sale process, where Natasha and her team put together a very appealing brochure and Rightmove entry, resulting in a lot of interest, to the support of a sometimes totuous sale process by Anna, we were very well looked after, supported and reassured throughout. The team were constantly accessible and aways called us promptly, either in response to messages or just to keep us updated. I wou...
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Sep 21,2013
Minithumbup
Andrew Waterfall
Anna Hooper
By: 'Kim and Shirley Raymond'
Sep 21,2013
0 people found
this helpful
Waterfalls did a very professional and thorough job not only marketing our house after the first sale fell through, but also in the way they supported the sale through constant attention to all stages of the chain. We also dealt with Andrew Hunt and Steve who were absolutely tireless in their endeavours. If other agents and solicitors were as attentive to the task we would all have been a lot less stressed. As it was, in the end completion was in no small way down to Waterfalls....
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Sep 10,2012
Minithumbup
Andrew Waterfall
Anna Hooper
By: 'F&D Hawkes'
Sep 10,2012
1 people found
this helpful
Waterfalls managed the advertising and sale of the property on a first class basis and found us a buyer within two weeks.(In fact they found at least three qualified buyers and as a result the process went to "sealed bids") This buyer then pulled out for an unknown reason and Waterfalls found us another buyer within the week. The sale progressed quite smoothly up to the point where our buyer\'s buyer announced new "conditions" to our buyer. Their estate agent had known th...
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Sep 06,2012
Minithumbdown
By: 'gty9987'
Sep 06,2012
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We contacted waterfalls via an advert on righttmove, the girl showing us around was pleasant but knew very little about the property. customer service was excellent until we paid the deposit to take it off the market. Once you have paid the initial deposit the high level of contact seems to drop off and we were left in the dark a number of times. We found that they stopped calling and emailing us unless they wanted something, never giving us a call to update us on where the process was. A...
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Jul 20,2012
Minithumbup
Andrew Waterfall
By: 'Richard Burks'
Jul 20,2012
0 people found
this helpful
We asked Andrew Waterfall to look at our house after we had looked at the web sites of local agents and asked for comments from local people. The houses were well presented on Waterfalls web site and on \'rightmove\' and the information was clear. We particularly liked the plans of the houses - not all agents give these. Andrew came promptly and was well prepared with information about the house and the local area and he quoted a very acceptable fee percentage for the sale. We accepted his term...
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Last updated at 10:41 AM 17/05/2017 by Andrew Waterfall

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Last updated at 10:41 AM 17/05/2017 by Andrew Waterfall

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