• claim your profile
    Andrew Waterfall
  • claim your profile
    Anna Hooper
  • claim your profile
    Anna Doyle
  • claim your profile
    Natasha Fuoco
  • claim your profile
    Mark Reardon
  • claim your profile
    Lewis
  • claim your profile
    Amie Squire
We are Woking estate agents, Waterfall Sales & Lettings with offices in Woking, and West Byfleet centres, (all in Woking Borough).
 
Website not available

Properties for sale
Properties for rent
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
I was pleased with Waterfalls lettings service. I originally contacted Amie to book a viewing for a property I knew would be popular, she booked me in quickly for the following Saturday. I met Lewis on the viewing who was very professional and knowledgeable of the block and answered all my questions. Following my offer being accepted, the remainder of the process was smooth and straight forward. On moving into the property, it was exactly as expected and professionally cleaned. Working in the pr...
read full review
Was this helpful? Yes
Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
this helpful
Despite a drawn out purchase due to issues with our sale the team at Waterfalls never stopped helping us and we managed to move into our dream home with their support. They are a very nice team, very down to earth and none of that annoying 'young estate agent flash' that people complain about. I can fully recommend them for their customer service and knowledge of the property market....
read full review
What agent could do to change your mind?
Very fair
Comment on agent fees
Very fair
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
Lewis was so friendly and helpful during our search and was very quick to respond to our needs. Genuinely really nice guy and persistent, you can tell he cares about the people he is dealing with and not just their business. Would definitely recommend...
read full review
What agent could do to change your mind?
N/a
Comment on agent fees
N/a
Was this helpful? Yes
Oct 11,2014
Minithumbdown
By:
Oct 11,2014
0 people found
this helpful
Property maintenance personnel are not customer focused - strangely they do not seem to see tenants to be their customer, and show little or no desire to make them happy and give little indication that they value their business. To date I have had the following difficulties with them. Repair of items like door locks on moving in - was told they were 'cosmetic' and as such of low priority for repair - and they would be attended to once their maintenance person returned from maternity leave ...
read full review
Was this helpful? Yes
Sep 21,2014
Minithumbup
By:
Sep 21,2014
0 people found
this helpful
Waterfalls provided superb help and support to us through a rather fraught sale process. From the initial sale process, where Natasha and her team put together a very appealing brochure and Rightmove entry, resulting in a lot of interest, to the support of a sometimes totuous sale process by Anna, we were very well looked after, supported and reassured throughout. The team were constantly accessible and aways called us promptly, either in response to messages or just to keep us updated. I wou...
read full review
Was this helpful? Yes
Sep 21,2013
Minithumbup
By:
Sep 21,2013
0 people found
this helpful
Waterfalls did a very professional and thorough job not only marketing our house after the first sale fell through, but also in the way they supported the sale through constant attention to all stages of the chain. We also dealt with Andrew Hunt and Steve who were absolutely tireless in their endeavours. If other agents and solicitors were as attentive to the task we would all have been a lot less stressed. As it was, in the end completion was in no small way down to Waterfalls....
read full review
Was this helpful? Yes
Sep 10,2012
Minithumbup
By:
Sep 10,2012
1 people found
this helpful
Waterfalls managed the advertising and sale of the property on a first class basis and found us a buyer within two weeks.(In fact they found at least three qualified buyers and as a result the process went to "sealed bids") This buyer then pulled out for an unknown reason and Waterfalls found us another buyer within the week. The sale progressed quite smoothly up to the point where our buyer\'s buyer announced new "conditions" to our buyer. Their estate agent had known th...
read full review
Was this helpful? Yes
Sep 06,2012
Minithumbdown
By:
Sep 06,2012
0 people found
this helpful
We contacted waterfalls via an advert on righttmove, the girl showing us around was pleasant but knew very little about the property. customer service was excellent until we paid the deposit to take it off the market. Once you have paid the initial deposit the high level of contact seems to drop off and we were left in the dark a number of times. We found that they stopped calling and emailing us unless they wanted something, never giving us a call to update us on where the process was. A...
read full review
Was this helpful? Yes
Jul 20,2012
Minithumbup
By:
Jul 20,2012
0 people found
this helpful
We asked Andrew Waterfall to look at our house after we had looked at the web sites of local agents and asked for comments from local people. The houses were well presented on Waterfalls web site and on \'rightmove\' and the information was clear. We particularly liked the plans of the houses - not all agents give these. Andrew came promptly and was well prepared with information about the house and the local area and he quoted a very acceptable fee percentage for the sale. We accepted his term...
read full review
Was this helpful? Yes

NAEA ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 4 0 1 0 1 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Waterfalls Sales & Lettings

Individual Branch Awards

Firm rankings



West Byfleet
Waterfalls Sales & Lettings, West Byfleet KT14 6NE
(0)
Woking
44 Commercial Way, Woking GU21 6HW
(9)

Find the Best Agent to
Buy, Sell or Rent Property