• Carol Wiseman
    Carol Wiseman
  • Joel Woudstra
    Joel Woudstra
  • Janet Asein
    Janet Asein
  • Stewart Wiseman
    Stewart Wiseman
  • Jayne Gough
    Jayne Gough
  • Dan Goldsmith
    Dan Goldsmith
  • Jay Tailor
    Jay Tailor
  • Jean-Claude Provencal
    Jean-Claude Provencal
Personal and professional service from people who care
Waterlows is an independent Estate Agency for SALES, LETTINGS & PROPERTY MANAGEMENT. Established in 1991 and prominently situated on Highgate High Street in Highgate Village, North London, we cover a wide area, covering all of North and North West London and parts of West and Central London including Highgate, Hampstead, Muswell Hill, East Finchley, Crouch End, Whitehall Park, Dartmouth Park, Tufnell Park, Kentish Town, Camden, Finsbury
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11 Highgate High Street
Highgate,London
Greater London
N6 5JT
020 8341 1166

 


Properties for sale
Properties for rent
Oct 06,2014
Minithumbup
By:
Oct 06,2014
Featured Review
1 people found
this helpful
Joel was quick to respond to a request for a viewing and was very helpful at the viewing itself. He explained how to make an offer, and how his process of holding the property worked. He stated that there was no formal process of taking the property off the market, but once you had 'made an offer,' he would remove the property from the market and judge how serious your offer would be by how fast you were working. This seemed reasonable, and when we made an offer the next day he was very quick to...
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Comment on agent fees
Reasonably high for the area, but by no means the most expensive, no hidden costs at all, and a pretty good standard of service.
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Jun 08,2015
Minithumbup
By:
Jun 08,2015
Featured Review
0 people found
this helpful
We met with Joel after spending days/weeks/months dealing with agents that were enthusiastic to get you on their books but then totally disregarded our requirements or failed to respond. Joel was able to quickly set up viewing for a new property that we loved. He was flexible and always in contact and seemed very passionate about the area and also the landlord (with whom they'd been working for a number of years). He was optimistic (as you would expect!) but also honest about any shortcomings ...
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Comment on agent fees
There was some confusion on the inventory fee but this was resolved fairly easily. Not the cheapest agency fees but definitely not the most expensive
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Mar 22,2016
Minithumbup
By:
Mar 22,2016
Featured Review
0 people found
this helpful
This is the first time to rent a flat in UK, so I was not familiar with the process. My first very positive impression was that the flat looked exactly as it was on the pictures. There was no tricks about the angles or the lights to show it nicer then as it is in reality. Joel was very helpful from the beginning. He accurately described every step and helped me if needed. We finalized everything from the offer letter, through the referencing process, to the contract sign in less than 2 weeks. H...
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Comment on agent fees
Because this is the first time when I'm using this service, I have no benchmark, but every element of the expense was described clearly. There were no hidden fees.
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Apr 07,2015
Minithumbup
By:
Apr 07,2015
Featured Review
0 people found
this helpful
On our first day of flat searching in London on a Saturday afternoon we were gearing up for lots of viewings and stress! We started walking along Highgate High Street and leaving our details with lettings agents. When we walked into TMD, Joel was immediately helpful and engaged. After describing our requirements- two bedrooms, outside space, near the tube, near the high street- Joel said he knew of a property that seemed it would fit the bill. Within minutes he had arranged a viewing and was wal...
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Apr 29,2015
Minithumbup
By:
Apr 29,2015
Featured Review
0 people found
this helpful
After we had decided to sell our property we met representatives of four different estate agencies in Highgate and chose TMD as our sole agent for the sale. It was the best possible choice we could have made. As 'resident landlord' for many years, I got to know dozens of local estate agents but never ever met a man like Steve Barron. From the very first moment we felt that we were in safe hands. Steve proved to be a man of great integrity, a highly skilled, extremely diplomatic negotiator, and a...
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Comment on agent fees
From Steve Barron and TMD we got the best possible service for the lowest fee (in comparison to other acknowledged estate agencies in Highgate)
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Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Joel has been very friendly and engaging during the whole process of moving into our new house, whilst maintaining a high level of professionalism. He has been very clear every step of the way, and provided plenty of advice and honesty throughout. I have moved house in London 4 times over the last few years, and I can safely say, this has been the easiest and most relaxing move to date. It has been a pleasure....
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Comment on agent fees
The Agents Fees seemed reasonable for the location.
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
I must say that Joel has been one the best agents we have met: helpfull, professional he perfectly synthetized our research. I ll undoubtedly recommend him as the quality of the service he provided is excellent. He has taken the time to review in details the flat we visited....
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Comment on agent fees
Good
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
We rented a flat through TMD while our house was undergoing building work. Joel was extremely helpful in arranging the tenancy agreement and Janet looked after us very well for the duration of our tenancy; sending out a plumber promptly when we had a leaking radiator and arranging for an electrician to come at the weekend when a transformer blew....
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Jan 06,2016
Minithumbup
By:
Jan 06,2016
0 people found
this helpful
After viewing a property which we realised was the one" we made our intention known to Joel. Throughout, Joel was friendly, helpful, and professional and we felt his individua honestl approach guided us along after months of searching. TMD proved very efficient in processing the respective paperwork and admin responsibilities. Overall, it felt like a tailored service. The only drawback is that when we moved in, the flat was not cleaned up to standards. We would use TMD Properties in the f...
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
Joel has been letting property in Highgate for us for some years so when I needed an agent to manage our property in Highgate & New Southgate we had no hesitation in choosing TMD they have always given excellent advice. Janet now manages the property and provides an exceptional service; rent is collected on time, with statements being issued immediately following receipt and repairs are handled promptly mimimising problems with tenants. As landlords we are very happy with the service receive...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
After a stressful week of flat hunting by myself I seemed to have finally found a flat that seemed good for me. I got in touch with Joel and he arranged the viewing for the same evening helpfully adjusting to my work hours. I was slightly late but he waited and did not complain once. Joel showed me around, explained in detail what is needed to secure the flat, gave me realistic prospects and time to think the offer over. He followed up the next morning and secured the flat for me. What was reall...
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
We recently rented our new flat in Muswell Hill. Joel showed us around and explained everything, especially the entire process, in detail. His service has been excellent. Joel always responded promptly to requests and has been very polite, friendly and helpful. We would recommend this agency to prospective tenants, they are easy to deal with and act professional and will give you no headaches! :)...
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
Joel was helpful from the start. He helped us to set up the apartment (electricity, gas, water supply, etc, etc) .This is important to me since I have a highly demanding job and don't have much time to plan those things....
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
Joel went out his way to find us a property within our price range. He helped us negotiate our contract and was great in creating a good relationship between us and the landlord. The whole process was very smooth and we are delighted with our new flat....
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Oct 07,2015
Minithumbup
By:
Oct 07,2015
0 people found
this helpful
Very friendly service and we really feel like we got a good deal on our property. The process proved to move quickly and the description of the property perfectly matched the actual look of it!...
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Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
TMD were very accommodating and responded to emails promptly. Helpful in liasing with previous tenants and allowed us to change the date of the tenancy agreement to suit our needs better. Would have appreciated confirmation that the deposit had been received but other than that we had a good experience with TMD....
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Sep 19,2015
Minithumbup
By:
Sep 19,2015
0 people found
this helpful
Throughout the process of finding a property to rent, I primarily dealt with Joel. He is friendly but professional both face to face and via email and if there was something he wasn't sure of he was always happy to find out. Joel provided me with clear information throughout the whole process and allowed me the freedom to view the property as I wished. Dealings with TMD properties were easy and hassle free. One thing I would have appreciated is a confirmation that my payment had been received. ...
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Sep 17,2015
Minithumbup
By:
Sep 17,2015
0 people found
this helpful
Full management of the property letting, tenancy, maint and bill payment. TMD are proactive and responsive including managing contractors, leading to tenant satisfaction....
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Comment on agent fees
TMD fees are commensurate with the high quality and dedication of their effort in providing good service.
Was this helpful? Yes
Sep 12,2015
Minithumbup
By:
Sep 12,2015
0 people found
this helpful
Fantastic agents. Janet is a brilliant communicator, sorts problems out swiftly, fairly and seemingly effortlessly! Could not recommend Janet and TMD more highly. Sarah H, Northwood Hall...
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
0 people found
this helpful
TMD have been managing my property for 10 years and in that time they have always provided an excellent service and dealt with any issues in a satisfactory manner. I would thoroughly recommend them....
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Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
I was recently a prospective tenant for a flat managed by TMD. The flat was beautiful, a stellar property that precisely matched the description and photos advertised at the TMD website. My contact was estate agent Joel Woudstra and he was fantastic to work with. He was very forthcoming, prompt to respond to questions, helpful, flexible, and kind. I ultimately chose a flat that was a slightly better fit for my needs, but would highly recommend Joel and TMD to any prospective tenants....
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Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
We have been dealing with (T M D) for a number of years in letting our properties We have found them to be excellent and very professional. We would not hesitate to recommend (T M D) for lettings and also sales...
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Our experience with TMD property has been very good. They were very professional in their approach and attentive to what we were looking for. They worked out a deal for both the landlord and us tenants....
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Jul 28,2015
Minithumbup
By:
Jul 28,2015
0 people found
this helpful
We had a great experience with Joel who helped us find our dream flat. He was friendly and helpful from the start and was able to give us all the information we needed as soon as we needed it. Then Jayne made the referencing process a breeze. Would definitely recommend TMD, it's very refreshing to have a pleasant experience with a letting agent....
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Jun 14,2015
Minithumbup
By:
Jun 14,2015
0 people found
this helpful
Steve and Dan, both worked tirelessly in the sale of the house. I thank them for their patience and hard work. Steve and Dan both kept us in touch throughout the whole process of the sale to a smooth end. Well done and thank you...
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Jun 07,2015
Minithumbup
By:
Jun 07,2015
0 people found
this helpful
Dan did an excellent job keeping the process moving by coordinating in a very seamless way between us and the seller. He felt trustworthy and very much reliable....
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May 28,2015
Minithumbup
By:
May 28,2015
0 people found
this helpful
It was the first time for me and my boyfriend to find a property through an agency, which inevitably could become a daunting task. But Joel and Jayne at TMD properties guided us from the very first step of seeing the place till the very last stage of moving-in. Joel was exceptionally professional and reliable, with very solid knowledge of the property and the area. We very much appreciate the wonderful service that was provided....
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May 19,2015
Minithumbup
By:
May 19,2015
0 people found
this helpful
Great experience with TMD. Very straightforward from viewing the property up until moving in. It definitely made life easier that they work on Saturdays! A few extra charges, eg £50 fee for having a guarantor, but fewer/lower fees than other agencies I have dealt with. Staff were friendly and helpful, I would recommend them!...
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May 14,2015
Minithumbup
By:
May 14,2015
0 people found
this helpful
Fantastic throughout and very thorough. If they said they were going to do something, then it gone done and promptly. They were very sympathetic when the occasional spanner hit the works and were a pleasure to deal with. Can't praise the team highly enough, all of them. Thank you!...
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Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
It was my visit to the UK and I did not know the first thing about renting a place in London. Joel was extremely knowledgeable about Highgate area and obliging to find me a place that suited both my budget and personal needs. He also explained to me painstakingly all the nuances and subtleties that newcomers like me should aware of when putting up offers and signing tenancy agreement. His accommodating service doesn't stop right at at the moment when the deal is sealed as he is always reachable ...
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Apr 09,2015
Minithumbup
By:
Apr 09,2015
0 people found
this helpful
The agents were allways helpful and I never had a complaint against them. I would highly recommended TMD and I have many times to friends and family. They always professional and I felt on my side not just out to make money as so many agencies do. They never gave me the usual agency talk eg: it's the area, you won't find anything at that price round here etc. There the only agency that I have found to try to keep prices reasonable....
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Comment on agent fees
As I remember not outrageous
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Apr 01,2015
Minithumbup
By:
Apr 01,2015
0 people found
this helpful
Joel could not have been more helpful both during our search for a property and once we had found one. He sourced properties that were exactly what we were looking for - of the 4 we saw we would have been happy to live in all of them. Once we had found our new home Joel kept us regularly updated with the status of our offer and the process and was quick and efficient with getting back to us about our enquiries....
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Mar 20,2015
Minithumbup
By:
Mar 20,2015
0 people found
this helpful
We had a really positive experience with TMD, all went really smoothly and they made the process very easy. We mainly dealt with Joel who was incredibly friendly and very responsive to emails - Jayne too was helpful whenever we communicated with her. We are really happy with the flat and location. The fees are a little above average (compared to other North London estate agents), but you do get a good service. Thanks!...
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Comment on agent fees
The rent seems good value for the area/quality of the flat (well, good value in the London bubble of prices!). Fees were quite high and a little above average we found, this would be our only negative comment.
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Mar 12,2015
Minithumbup
By:
Mar 12,2015
0 people found
this helpful
TMD were helpful, friendly and accommodating. We didn't have any serious issues with the property but when the occasional 'odd-job' needed attending to they were very helpful and quick to act. Overall a very pleasant experience!...
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Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Overall a swift and pleasant experience, good communication and efficiency. Would recommend to prospective tenants looking to use this agency in the near future....
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Areas covered
  • NW1
  • Highgate
  • NW3
  • Archway
  • NW6
  • Kentish Town
  • NW8
  • N1
  • N2
  • N4
  • N7
  • N8
  • N10

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 67 0 6 0 1 0 3 0

Job vacancies

Please see a list of jobs available

Agent Fees

We guarantee that we will not be beaten on fees as we will always match or better fees from other agents (subject to a minimum fee level).
Last updated at 11:54 AM 14/04/2015 by allAgents

Complaints Procedure

Email to: complaints@tmdproperties.co.uk
Last updated at 11:54 AM 14/04/2015 by allAgents
Carol Wiseman Carol Wiseman
Director
1 reviews

About Carol No description set View full profile
Joel Woudstra Joel Woudstra
Lettings Director
50 reviews

About Joel No description set View full profile
Janet Asein Janet Asein
Property Management
9 reviews

About Janet No description set View full profile
Stewart Wiseman Stewart Wiseman
Director
0 reviews

About Stewart No description set View full profile
Jayne Gough Jayne Gough
Administration
19 reviews

About Jayne No description set View full profile
Dan Goldsmith Dan Goldsmith
Sales Director
2 reviews

About Dan No description set View full profile
Jay Tailor Jay Tailor
Accounts
0 reviews

About Jay No description set View full profile
Jean-Claude Provencal Jean-Claude Provencal
IT
0 reviews

About Jean-Claude No description set View full profile


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