Personal and professional service from people who care
Waterlows is an independent Estate Agency for SALES, LETTINGS & PROPERTY MANAGEMENT. Established in 1991 and prominently situated on Highgate High Street in Highgate Village, North London, we cover a wide area, covering all of North and North West London and parts of West and Central London including Highgate, Hampstead, Muswell Hill, East Finchley, Crouch End, Whitehall Park, Dartmouth Park, Tufnell Park, Kentish Town, Camden, Finsbury Park
Read full description...Personal and professional service from people who care
Waterlows is an independent Estate Agency for SALES, LETTINGS & PROPERTY MANAGEMENT. Established in 1991 and prominently situated on Highgate High Street in Highgate Village, North London, we cover a wide area, covering all of North and North West London and parts of West and Central London including Highgate, Hampstead, Muswell Hill, East Finchley, Crouch End, Whitehall Park, Dartmouth Park, Tufnell Park, Kentish Town, Camden, Finsbury Park, Highbury, Archway, Islington, St. Johns Wood, Kilburn, Regents Park, West Hampstead and Maida Vale.

Highly experienced staff provide a personal and professional service based on in depth knowledge of Highgate and the surrounding areas. The team at Waterlows all possess extensive experience in the property market and, in conjunction with the companys traditional core values, really care about the people they deal with aiming to consistently offer a first class professional service to any vendor, buyer, landlord or tenant.
Waterlows

11 Highgate High Street
Highgate,London
Greater London
N6 5JT
020 8341 1166

“Excellent Service...”

Oct 02,2018
Minithumbup
By: 'Monika'
Oct 02,2018
0 people found
this helpful
I have been renting my property via Waterlows Highgate for over 20 years as they provide an Excellent service. I found everyone at Waterlows very professional, honest and helpful and they made me feel that as a Landlady I was important to their business. Joel Woudstra ...
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Comment on agent fees
good
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“Quick work...”

Sep 29,2018
Minithumbup
By: 'Highgate Landlord'
Sep 29,2018
0 people found
this helpful
My existing tenants were leaving at the end of August and Joel and his Highgate team worked hard to generate interest and show the flat. Starting in mid July they were successful and the new tenant moved in before the end of August. That's ...
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Comment on agent fees
Slightly higher than I was used to paying but still good value
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“Great long term management...”

Sep 28,2018
Minithumbup
By: 'Lawrence'
Sep 28,2018
0 people found
this helpful
Waterlows Highgate have looked after my property for over 15 years with consistently great service, management and advice. They have proven to be totally reliable, very fair and reasonable leading to good quality residents and management of the property. This includes usual maintenance and some refurbishment ...
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Comment on agent fees
Reasonable and reflects the great quality
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“Very Professoonal...”

Sep 27,2018
Minithumbup
By: 'V.Georgiades'
Sep 27,2018
0 people found
this helpful
I have been dealin* with Waterlows for a few years and have found them to be a very helpful and professional agency especially Joel Woudstra I would strongly recommend them...
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Comment on agent fees
Good
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“Fantastic Help...”

Sep 19,2018
Minithumbup
By: 'Harriette'
Sep 19,2018
0 people found
this helpful
Highly recommend Waterlows in Highgate. Joel has helped us to find a beautiful home to rent, stress free. Start to finish the service was helpful, and thorough. Anyone looking in the Highgate area should use Waterlows....
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Comment on agent fees
Average
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“Helpful estate agent...”

Jul 18,2018
Minithumbup
By: 'Asia'
Jul 18,2018
0 people found
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Joel has been helping me with flat letting for almost 5 years. He is a reliable and helpful agent. I would recommend if you are looking for someone trustworthy and hardworking in an estate agent industry....
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Comment on agent fees
Good
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By: Marilyn
Aug 01, 2018
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Dear Asia, I am writing to say thank you for your kind comments about the service you received from our Highgate Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...

“Excellent Service...”

Jul 15,2018
Minithumbup
By: 'Nicole A'
Jul 15,2018
0 people found
this helpful
From first point of contact to signing of contract, Joel Woodstra has been excellent in his professionalism and attention to detail. He has made the entire process simple and painless, finding me a perfect "home" rather than yet another "soulless" new ...
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Comment on agent fees
Standard
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By: Marilyn
Aug 01, 2018
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Dear Nicole, Thank you very much for your great review regarding our Highgate Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards Marilyn Head of Customer Relations ...

“Friendly staff...”

Apr 17,2018
Minithumbup
By: 'Jess'
Apr 17,2018
0 people found
this helpful
We rented through waterlows, who manage our property, and have had no issues so far. Initial agency fees are quite expensive, but they have been helpful and understanding of our particular situation. Joel has been especially helpful....
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Comment on agent fees
One of the more expensive fees we were quoted.
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By: Marilyn
Aug 01, 2018
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Dear Jess, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Highgate Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...

“Excellent Service...”

Apr 04,2018
Minithumbup
By: 'Louise'
Apr 04,2018
0 people found
this helpful
I have just had a very positive experience letting my flat with Waterlows. Joel Woudstra found excellent tenants very quickly and the handled the lettings process efficiently. Waterlows are also managing the property and I have been impressed by Janet who, like Joel, has been ...
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Comment on agent fees
Good
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By: Marilyn
Aug 01, 2018
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Dear Louise, Thank you for your review regarding your experience with our Highgate Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards Marilyn Head of Customer Relations ...

“Outstanding Professional Service...”

Mar 29,2018
Minithumbup
By: 'SScott'
Mar 29,2018
0 people found
this helpful
I am a Landlord with a property in the Crouch Hill area. For many, many years I have dealt with the team at Waterlows in assisting me in tenant placement and managing my property. The team have always giving me good guidance and advised me ...
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Comment on agent fees
Good
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“Old fashioned service...”

Mar 21,2018
Minithumbup
By: 'Very fair'
Mar 21,2018
0 people found
this helpful
I have now been dealing with this company and their staff for a number of years and they have successfully looked after a number of my properties. If ever there is a problem they seem to sort it out quickly and efieciently.I have never ...
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Comment on agent fees
Fair/reasonable
Was this helpful? Yes
Feb 06,2018
Minithumbup
By: 'Cat'
Feb 06,2018
0 people found
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Joel was really helpful and honest throughout the early communications and viewing process. I would be confident using Waterlows for any future ventures....
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Jan 24,2018
Minithumbup
By: 'Rebecca'
Jan 24,2018
0 people found
this helpful
Very friendly and professional service. Joel and Jayne were a great help to us in securing our flat and dealing with any issues and questions we had once we moved in....
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Comment on agent fees
Good
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Dec 22,2017
Minithumbup
By: 'FMW'
Dec 22,2017
0 people found
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What a gem of an agency, Waterlows. Joel Woudstra clearly wants to find a person the right place and he goes that extra mile in terms of quality, friendly professionalism. Process was swift and I now happily have the keys to a wonderful studio in ...
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Comment on agent fees
Good
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Dec 14,2017
Minithumbup
By: 'Very pleased with the service'
Dec 14,2017
0 people found
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First time with a letting agent and I'm very pleased. Joel was friendly, communicative and he very quickly found me excellent tenants. Would recommend....
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Dec 06,2017
Minithumbup
By: 'Herbert'
Dec 06,2017
0 people found
this helpful
Joel and Dan were really helpful throughout the process- despite ours taking longer than usual. They weren't too pushy to get us to accept any offer either which was good. I would say be cautious of valuations you receive from Agents as our selling ...
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Comment on agent fees
No more expensive than other agents
Was this helpful? Yes
Nov 24,2017
Minithumbup
By: 'Kirsten Howe'
Nov 24,2017
0 people found
this helpful
Joel has been great! Extremely professional, supportive and friendly. From organising a viewing at very short notice and being available for any and all of my questions ever since. It has been a stress-free experience when previously it has been a nightmare in London!...
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Comment on agent fees
Good
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Nov 18,2017
Minithumbup
By: 'Francois'
Nov 18,2017
0 people found
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Waterlows has been great with us. They assisted us a lot not only during our move in, but also when checking out. We did not have any issue with this agency, which is something to be noted, especially in London. The staff's availability has ...
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Nov 16,2017
Minithumbup
By: 'Matina'
Nov 16,2017
0 people found
this helpful
From the beginning Joel was very professional, informative and accommodating. He answered all our questions without major delays and we had a very smooth transition signing the contracts and moving in to the property. Highly recommend Waterlows as an estate agent. Excellent to deal with....
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Comment on agent fees
Good
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Nov 08,2017
Minithumbup
By: 'J&TSS'
Nov 08,2017
0 people found
this helpful
Waterlows (or 'TMD Properties' as we've always known them) have looked after the renting out of our apartment for many years now. Can't fault them. If you're looking for efficient, secure, friendly, stress-free and uninterrupted rental of your property, these are your ...
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Comment on agent fees
Fees are not unreasonable in today's market.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Zowie & Tom'
Nov 07,2017
0 people found
this helpful
With not being from London, I found Joel has been brill! He's made moving to the city not as stressful as it would be, trying to move to another city is hard but Joel made us feel a lot more at ease! Couldn't ...
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Nov 03,2017
Minithumbup
By: 'R. Sh'
Nov 03,2017
0 people found
this helpful
Very pleasant and speedy process. Joel is very professional, organised and answers to texts/emails promptly. He helped us secure a very lovely 1 bed flat in archway and we are grateful for all his efforts, he definitely made it a pleasant experience....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Katie and Marion'
Oct 31,2017
0 people found
this helpful
Joel was fantastic! He was very friendly, honest, positive and professional. We are very grateful to Joel for helping us secure a really great place and for working so hard on our behalf to negotiate the best possible rental price for us, and also turn ...
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Comment on agent fees
Appropriate
Was this helpful? Yes
Oct 30,2017
Minithumbup
By: 'Anna'
Oct 30,2017
0 people found
this helpful
I have recently moved into a new flat that which was organised through Joel at Waterlows. He provided an excellent service. Soon after showing the flat, he provided the paperwork straight away and got in touch with the landlord to ensure things moved quickly. The ...
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Oct 20,2017
Minithumbup
By: 'Sinead'
Oct 20,2017
0 people found
this helpful
I have dealt with Joel numerous times as an agent and have found Joel to be very professional and clear. He is very knowledgeable and would definitely recommend Waterlows...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
By: 'Jasmina P'
Sep 21,2017
0 people found
this helpful
Joel and Waterlows have provided a superb service, quick and smooth. They found me a fantastic place and since then it has been going smooth. I would recommend!...
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Sep 18,2017
Minithumbup
By: 'Clare'
Sep 18,2017
0 people found
this helpful
Excellent service from Joel on a vert tight schedule- i would recommend Joel- great customer service and very responsive to queries, many thanks....
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Comment on agent fees
good
Was this helpful? Yes
Sep 09,2017
Minithumbup
By: 'Kevin'
Sep 09,2017
0 people found
this helpful
I've had nothing but a great experience with Joel ! Very helpful and professional. Thank you and keep up the great work....
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Sep 08,2017
Minithumbup
By: 'David'
Sep 08,2017
0 people found
this helpful
After wasting weeks with other agents in Highgate, Joel persuaded me to give Waterlows a go and he managed to find us new tenants for our flat, at asking price and within four days! Not only this but every step of the process has been ...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Anna & Lee'
Jul 10,2017
0 people found
this helpful
We were quite specific in the fact that we required a landlord that would accept a cat. We loved the flat that Joel showed us and after speaking to the landlady, in regards to the cat, everything was agreed fairly sharpish. No complaints from us....
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Areas covered
  • NW1
  • Highgate
  • NW3
  • Archway
  • NW6
  • Kentish Town
  • NW8
  • N1
  • N2
  • N4
  • N7
  • N8
  • N10

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 87 0 8 0 1 0 7 0

Fees

We guarantee that we will not be beaten on fees as we will always match or better fees from other agents (subject to a minimum fee level).
Last updated at 20/02/2017, 11:29 AM by allAgents

Complaints Procedure

Email to: complaints@tmdproperties.co.uk
Last updated at 11:29 AM 20/02/2017 by allAgents

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