• Carol Wiseman
    Carol Wiseman
  • Joel Woudstra
    Joel Woudstra
  • Janet Asein
    Janet Asein
  • Stewart Wiseman
    Stewart Wiseman
  • Jayne Gough
    Jayne Gough
  • Jay Tailor
    Jay Tailor
  • Jean-Claude Provencal
    Jean-Claude Provencal
Personal and professional service from people who care
Waterlows is an independent Estate Agency for SALES, LETTINGS & PROPERTY MANAGEMENT. Established in 1991 and prominently situated on Highgate High Street in Highgate Village, North London, we cover a wide area, covering all of North and North West London and parts of West and Central London including Highgate, Hampstead, Muswell Hill, East Finchley, Crouch End, Whitehall Park, Dartmouth Park, Tufnell Park, Kentish Town, Camden, Finsbury Park
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Waterlows

11 Highgate High Street
Highgate,London
Greater London
N6 5JT
020 8341 1166

“ Friendly staff... ”

Apr 17,2018
Minithumbup
Joel Woudstra
By: 'Jess'
Apr 17,2018
0 people found
this helpful
We rented through waterlows, who manage our property, and have had no issues so far. Initial agency fees are quite expensive, but they have been helpful and understanding of our particular situation. Joel has been especially helpful....
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Comment on agent fees
One of the more expensive fees we were quoted.
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“ Excellent Service... ”

Apr 04,2018
Minithumbup
Joel Woudstra
Janet Asein
By: 'Louise'
Apr 04,2018
0 people found
this helpful
I have just had a very positive experience letting my flat with Waterlows. Joel Woudstra found excellent tenants very quickly and the handled the lettings process efficiently. Waterlows are also managing the property and I have been impressed by Janet who, like Joel, has been ...
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Comment on agent fees
Good
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“ Outstanding Professional Service... ”

Mar 29,2018
Minithumbup
By: 'SScott'
Mar 29,2018
0 people found
this helpful
I am a Landlord with a property in the Crouch Hill area. For many, many years I have dealt with the team at Waterlows in assisting me in tenant placement and managing my property. The team have always giving me good guidance and advised me ...
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Comment on agent fees
Good
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“ Old fashioned service... ”

Mar 21,2018
Minithumbup
Joel Woudstra
Janet Asein
By: 'Very fair'
Mar 21,2018
0 people found
this helpful
I have now been dealing with this company and their staff for a number of years and they have successfully looked after a number of my properties. If ever there is a problem they seem to sort it out quickly and efieciently.I have never ...
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Comment on agent fees
Fair/reasonable
Was this helpful? Yes
Feb 06,2018
Minithumbup
Joel Woudstra
By: 'Cat'
Feb 06,2018
0 people found
this helpful
Joel was really helpful and honest throughout the early communications and viewing process. I would be confident using Waterlows for any future ventures....
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Jan 24,2018
Minithumbup
Joel Woudstra
Jayne Gough
By: 'Rebecca'
Jan 24,2018
0 people found
this helpful
Very friendly and professional service. Joel and Jayne were a great help to us in securing our flat and dealing with any issues and questions we had once we moved in....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2017
Minithumbup
Joel Woudstra
Jayne Gough
By: 'FMW'
Dec 22,2017
0 people found
this helpful
What a gem of an agency, Waterlows. Joel Woudstra clearly wants to find a person the right place and he goes that extra mile in terms of quality, friendly professionalism. Process was swift and I now happily have the keys to a wonderful studio in ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2017
Minithumbup
Joel Woudstra
Janet Asein
By: 'Very pleased with the service'
Dec 14,2017
0 people found
this helpful
First time with a letting agent and I'm very pleased. Joel was friendly, communicative and he very quickly found me excellent tenants. Would recommend....
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Was this helpful? Yes
Dec 06,2017
Minithumbup
Joel Woudstra
By: 'Herbert'
Dec 06,2017
0 people found
this helpful
Joel and Dan were really helpful throughout the process- despite ours taking longer than usual. They weren't too pushy to get us to accept any offer either which was good. I would say be cautious of valuations you receive from Agents as our selling ...
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Comment on agent fees
No more expensive than other agents
Was this helpful? Yes
Nov 24,2017
Minithumbup
Joel Woudstra
By: 'Kirsten Howe'
Nov 24,2017
0 people found
this helpful
Joel has been great! Extremely professional, supportive and friendly. From organising a viewing at very short notice and being available for any and all of my questions ever since. It has been a stress-free experience when previously it has been a nightmare in London!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 18,2017
Minithumbup
Joel Woudstra
By: 'Francois'
Nov 18,2017
0 people found
this helpful
Waterlows has been great with us. They assisted us a lot not only during our move in, but also when checking out. We did not have any issue with this agency, which is something to be noted, especially in London. The staff's availability has ...
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Nov 16,2017
Minithumbup
Joel Woudstra
By: 'Matina'
Nov 16,2017
0 people found
this helpful
From the beginning Joel was very professional, informative and accommodating. He answered all our questions without major delays and we had a very smooth transition signing the contracts and moving in to the property. Highly recommend Waterlows as an estate agent. Excellent to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Carol Wiseman
Joel Woudstra
By: 'J&TSS'
Nov 08,2017
0 people found
this helpful
Waterlows (or 'TMD Properties' as we've always known them) have looked after the renting out of our apartment for many years now. Can't fault them. If you're looking for efficient, secure, friendly, stress-free and uninterrupted rental of your property, these are your ...
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Comment on agent fees
Fees are not unreasonable in today's market.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Joel Woudstra
By: 'Zowie & Tom'
Nov 07,2017
0 people found
this helpful
With not being from London, I found Joel has been brill! He's made moving to the city not as stressful as it would be, trying to move to another city is hard but Joel made us feel a lot more at ease! Couldn't ...
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Nov 03,2017
Minithumbup
Joel Woudstra
By: 'R. Sh'
Nov 03,2017
0 people found
this helpful
Very pleasant and speedy process. Joel is very professional, organised and answers to texts/emails promptly. He helped us secure a very lovely 1 bed flat in archway and we are grateful for all his efforts, he definitely made it a pleasant experience....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Joel Woudstra
By: 'Katie and Marion'
Oct 31,2017
0 people found
this helpful
Joel was fantastic! He was very friendly, honest, positive and professional. We are very grateful to Joel for helping us secure a really great place and for working so hard on our behalf to negotiate the best possible rental price for us, and also turn ...
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Comment on agent fees
Appropriate
Was this helpful? Yes
Oct 30,2017
Minithumbup
Joel Woudstra
By: 'Anna'
Oct 30,2017
0 people found
this helpful
I have recently moved into a new flat that which was organised through Joel at Waterlows. He provided an excellent service. Soon after showing the flat, he provided the paperwork straight away and got in touch with the landlord to ensure things moved quickly. The ...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Joel Woudstra
By: 'Sinead'
Oct 20,2017
0 people found
this helpful
I have dealt with Joel numerous times as an agent and have found Joel to be very professional and clear. He is very knowledgeable and would definitely recommend Waterlows...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
Joel Woudstra
By: 'Jasmina P'
Sep 21,2017
0 people found
this helpful
Joel and Waterlows have provided a superb service, quick and smooth. They found me a fantastic place and since then it has been going smooth. I would recommend!...
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Sep 18,2017
Minithumbup
Joel Woudstra
By: 'Clare'
Sep 18,2017
0 people found
this helpful
Excellent service from Joel on a vert tight schedule- i would recommend Joel- great customer service and very responsive to queries, many thanks....
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Comment on agent fees
good
Was this helpful? Yes
Sep 09,2017
Minithumbup
Joel Woudstra
Janet Asein
By: 'Kevin'
Sep 09,2017
0 people found
this helpful
I've had nothing but a great experience with Joel ! Very helpful and professional. Thank you and keep up the great work....
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Was this helpful? Yes
Sep 08,2017
Minithumbup
Joel Woudstra
By: 'David'
Sep 08,2017
0 people found
this helpful
After wasting weeks with other agents in Highgate, Joel persuaded me to give Waterlows a go and he managed to find us new tenants for our flat, at asking price and within four days! Not only this but every step of the process has been ...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Joel Woudstra
By: 'Anna & Lee'
Jul 10,2017
0 people found
this helpful
We were quite specific in the fact that we required a landlord that would accept a cat. We loved the flat that Joel showed us and after speaking to the landlady, in regards to the cat, everything was agreed fairly sharpish. No complaints from us....
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Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Liz'
Jun 12,2017
0 people found
this helpful
Fast efficient service. Dan and Joel kept us fully informed at all time and their house particular brochure produced an impressive number of potential buyers wishing to visit. The property sold within a couple of days of going on the market,...
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Was this helpful? Yes
May 07,2017
Minithumbup
Joel Woudstra
By: 'MarkA'
May 07,2017
0 people found
this helpful
Very friendly and pleasant, great experience from start to finish, let the property quickly and in advance for the right price. Highly recommend....
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Comment on agent fees
Very good.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Joel Woudstra
Janet Asein
By: 'Gemma'
Mar 10,2017
0 people found
this helpful
Joel, Jayne and Janet have been polite and very efficient with our rental move. I would highly recommend using Waterlows. I am happy they are our management....
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Comment on agent fees
good
Was this helpful? Yes
Mar 02,2017
Minithumbup
Joel Woudstra
Jayne Gough
By: 'Steven S'
Mar 02,2017
0 people found
this helpful
The service we received from Waterlow's when finding prospective tenants for our flat was brilliant. They found us reliable tenants quickly and without any hassle. Waterlow's also manage our property and are efficient, quick and only contact us when it is strictly necessary, otherwise they ...
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Comment on agent fees
The fees were much more competitive than any other agent in the area.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Joel Woudstra
By: 'Armando Miranda'
Mar 01,2017
0 people found
this helpful
Outstanding. I told him "I need house for the next Tuesday", we only had 5 days. He took me to see 3 flats in the area that I asked for and I decided for the best price-quality offer. He was working on my case during ...
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Was this helpful? Yes
Feb 20,2017
Minithumbup
Joel Woudstra
By: 'Federica and Alessandro'
Feb 20,2017
0 people found
this helpful
Joel has been an excellent agent since we met the very first time. We were not very familiar with the renting process for a flat in UK but he provided to us more than enough details to understand it and take our own decision about ...
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Was this helpful? Yes
Feb 05,2017
Minithumbup
Joel Woudstra
Jayne Gough
By: 'Alicia'
Feb 05,2017
0 people found
this helpful
Joel was the agent in charge of the letting. He was extremely helpful and personable, and provided a very efficient and professional service. Jayne was in charge of the administrative steps once the offer had been accepted. She was a little unresponsive to emails, and ...
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Was this helpful? Yes
Areas covered
  • NW1
  • Highgate
  • NW3
  • Archway
  • NW6
  • Kentish Town
  • NW8
  • N1
  • N2
  • N4
  • N7
  • N8
  • N10

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 85 0 8 0 1 0 6 0

Agent Fees

We guarantee that we will not be beaten on fees as we will always match or better fees from other agents (subject to a minimum fee level).
Last updated at 11:29 AM 20/02/2017 by allAgents

Complaints Procedure

Email to: complaints@tmdproperties.co.uk
Last updated at 11:29 AM 20/02/2017 by allAgents
Carol Wiseman Carol Wiseman
Director
2 reviews

About Carol No description set View full profile
Joel Woudstra Joel Woudstra
Lettings Director
78 reviews

About Joel No description set View full profile
Janet Asein Janet Asein
Property Management
14 reviews

About Janet No description set View full profile
Stewart Wiseman Stewart Wiseman
Director
0 reviews

About Stewart No description set View full profile
Jayne Gough Jayne Gough
Administration
23 reviews

About Jayne No description set View full profile
Jay Tailor Jay Tailor
Accounts
0 reviews

About Jay No description set View full profile
Jean-Claude Provencal Jean-Claude Provencal
IT
0 reviews

About Jean-Claude No description set View full profile

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