Warren Powell Richards
5/5, 1639 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 94% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
292 1 389 8 544 2 381 0 21 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“Very helpful and made me feel at ease...”

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May 17,2019
Minithumbup
Richard
By: 'Simon'
May 17,2019
5 people found
this helpful
Richard was a very helpful and informative agent and as I have just gone from a house owner to renting due to personal issues he made it a lot easier...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 18, 2019
View all comments (1)
Hello and thank you for your review. I'm pleased to hear that Richard was able to make things as easy as possible for you and hope that life is treating you well in your new home. We are vey grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Purchase...”

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May 16,2019
Minithumbup
Polly
By: 'David Kent'
May 16,2019
5 people found
this helpful
I wish to thank Henry for his patience during a long period of administration towards exchange of contracts during several visits to the property. Polly and Claire with their excellent client liaison made it happen and we now have a property which ticks all our ...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Tim B
May 17, 2019
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Thank you very much for taking the time to write your review featuring Henry, Polly, Clare and the team at WPR in Alton. I hope you love your new home and will be very happy there. Ticking all the boxes is what we like to do. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

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May 16,2019
Minithumbup
Richard
Polly
By: 'John'
May 16,2019
4 people found
this helpful
I have purchased and then let a property though Warren Powell in a very short time, seven weeks form buying offer to tenant in place. Very good work...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
By: Tim B
May 17, 2019
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What a great review - seven weeks is quite something. Thank you very much indeed for being such a great client of our Company and for taking the time to share your thoughts. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting...”

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May 14,2019
Minithumbup
Richard
By: 'Barbara'
May 14,2019
4 people found
this helpful
I was impressed with the help and service given to me by Richard and the staff at Alton in finding a tenant quickly and I am happy to leave future management in their capable hands....
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Comment on agent fees
Fees are reasonable and compare with other agents
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Thank you very much for your kind words regarding Richard who heads up WPR lettings in Alton and also for picking WPR to manage your property. We are very appreciative and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings...”

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May 14,2019
Minithumbup
By: 'Lettings'
May 14,2019
2 people found
this helpful
Very Good happy with service. all went well would recommend to others who wanted to let a similar property in the area. Would like this box to not need 20 words...
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Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Thank you very much, yes it is a bit cheeky demanding 20 words. I always find it annoying, but we do really appreciate that you took a few minutes to write a great review. Thanks too for picking the wonderful Kylie to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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May 13,2019
Minithumbup
Richard
By: 'Dorset Landlords'
May 13,2019
4 people found
this helpful
Richard provided an excellent Tenant Find service. He listened to our criteria and understood who we were looking for. We found him extremely approachable, very efficient and can highly recommend him....
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Comment on agent fees
Agent's Fees were very reasonable.
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Hello and thank you for your kind comments regarding Richard and also for picking us at WPR to act as your letting agent, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Total commitment!...”

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May 09,2019
Minithumbup
Clare
By: 'Chris L'
May 09,2019
4 people found
this helpful
Clare has been unstinting in her efforts to sell our property. She has never made us feel any request/enquiry is too small...and in the final MONTHS leading up to our exchange she spent literally HOURS on the phone 'chasing' the current position on ...
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By: Tim B
May 11, 2019
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What a thorough and thoughtful review of Clare at WPR Alton. We are very grateful for your comments and I am delighted to hear that all the hard work and patience resulted in a positive outcome. Thank you too for picking WPR to act as your estate agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell- Richards ...

“House sale and purchase...”

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May 08,2019
Minithumbup
Stacey
By: 'Mike & Izzy'
May 08,2019
6 people found
this helpful
We can highly recommend Stacey from WPR. She helped with the selling of our old property and the purchasing of a new one and was always available when required for viewings or any questions. Everything went pretty smoothly as she did a great job of ...
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Comment on agent fees
Great value and a lower percentage than other estate agents in Farnham that we've used before.
Was this helpful? Yes
By: Tim B
May 09, 2019
View all comments (1)
It's very good of you to have spared a few minutes writing your kind review of the wonderful Stacey at WPR Farnham. She is a great member of our team so it's lovely to see her get this recognition. Thank you also for picking WPR to act as your agent. We know you have plenty of choice these days. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“First Class Service...”

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May 08,2019
Minithumbup
Stacey
By: 'Annie (Farnham)'
May 08,2019
4 people found
this helpful
First class service from both Rob Edwards and Stacey Allan. Both always professional, courteous and conscientious and I could not have put the sale of my house in safer hands. I have used Warren Powell Richards before and always recommend them as they treat each ...
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Comment on agent fees
Very fair and reasonable.
Was this helpful? Yes
By: Tim B
May 09, 2019
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What a kind and lovely review of Rob and Stacey, thank you very much indeed. Thank you also for recommending our humble Company and for being such a great client and supporter. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommended...”

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May 08,2019
Minithumbup
Stacey
By: 'Barry'
May 08,2019
5 people found
this helpful
Very good service from both Rob Edwards and Stacey Allan, professional and conscientious and the sale was quick with no problems incurred. I have used Warren Powell Richards before and would have no hesitation in recommending them 100%....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 09, 2019
View all comments (1)
It's very good of you to have picked us at WPR to act as your agent for a second time, we are very appreciative of your business. Thank you too for your kind review of Rob and Stacey, these little comments help keep a smile on our faces on a rainy day which it certainly is this morning. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“New Tenants...”

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May 07,2019
Minithumbup
By: 'Haslemere Landlord'
May 07,2019
2 people found
this helpful
There was a certain amount of repair and redecoration required before putting the flat back on the market and Kylie has been super helpful in organising it as well as keeping me fully informed on all enquiries and viewings. The result, a pristine flat and ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim B
May 09, 2019
View all comments (1)
Hello and thank you for the great review of Kylie who heads up the WPR Lettings team in Haslemere. It's great to hear that all is looking good in you flat and that a tenant is in place. In addition thank you very much for picking us at WPR to act as your agent, we appreciate your business. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Smooth sale of our family's home...”

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May 04,2019
Minithumbup
Stacey
Mike
By: 'Farnham family'
May 04,2019
5 people found
this helpful
I was looking for an estate agents to sell our family home fairly swiftly, at a fair price and with reasonable fees but also one which would be supportive and calm at what can be a stressful time, especially with little children involved. Mike and ...
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Comment on agent fees
Reasonable compared to other local agents.
Was this helpful? Yes
By: Tim B
May 07, 2019
View all comments (1)
What a super review of Stacey, Mike and the team at WPR Farnham, we really appreciate you sharing your thoughts. It's great to hear that you have successfully moved and I hope that life is treating you and your family well in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Always Helpful...”

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May 03,2019
Minithumbup
By: 'John'
May 03,2019
1 people found
this helpful
Kylie is always very helpful and professional with the lettings she has done for us. We would recommend her without question. All the team at the Haslemere branch have given us excellent service in the past and we look forward to working with them in ...
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Comment on agent fees
good
Was this helpful? Yes
By: Tim B
May 07, 2019
View all comments (1)
Hello and thank you for your kind review of Kylie and the team at WPR Lettings in Haslemere. Thanks you too for being such a great client of WPR over the years, we really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service for years!...”

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Apr 30,2019
Minithumbup
Richard
By: 'Rafael'
Apr 30,2019
3 people found
this helpful
Richard (and WPR in general) has been a great support for many years in handling our letting properties in Alton. He and his team always keep an eye on the properties and solve promptly any problems, which of course provides great peace of mind to ...
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Was this helpful? Yes
By: Tim B
May 02, 2019
View all comments (1)
Thask you very much for taking the time to write your flattering review featuring WPR in Alton and in particular Richard Santos who heads up our lettings team. We are very grateful to you. Thank you also for being such a great client of our Company, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Good estate agents do exist!...”

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Apr 30,2019
Minithumbup
Paul
By: 'Sarah Jeffs'
Apr 30,2019
3 people found
this helpful
I recently purchased a property from WPR and it was a hassle free experience. Paul Stephens actually recommended I view the property and he got it spot on. Professional, approachable and a pleasure to deal with. Thank you!...
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By: Tim B
May 02, 2019
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Just a note to say thank you for the kind review of my colleague Paul at WPR in Haslemere and also to wish you well in your new home. I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, warren Powell-Richards ...

“Head of Lettings...”

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Apr 24,2019
Minithumbup
Richard
By: 'David Seaton'
Apr 24,2019
5 people found
this helpful
Richard was a pleasure to work with in selecting and concluding a rental in double quick time. Friendly, informative and always effective in a relaxed fashion. Just how it should be in our view! Excellent agency and contract - many thanks, Margaret and David...
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Comment on agent fees
Appropriate
Was this helpful? Yes
By: Tim B
Apr 27, 2019
View all comments (1)
Thank you very much indeed for your kind review of Richard who heads up WPR lettings. It's excellent to hear that everything went speedily and according to plan. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“TERRIBLE EXPERIENCE...”

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Apr 24,2019
Minithumbdown
By: 'Flat2empire House'
Apr 24,2019
2 people found
this helpful
Utterly appalling service after vacating a rental property - they did everything possible to assist the landlord in claiming money back from our deposit - despite it being completely unreasonable. Unhelpful and rude staff throughout. Feel so disappointed and let down by this agency! Will ...
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Comment on agent fees
Disgusting
Was this helpful? Yes
By: Tim B
Apr 29, 2019
View all comments (1)
As the Senior Partner of WPR I was sorry to read your review and immediately undertook an investigation of the circumstances. I understand your frustration regarding the landlord’s decision to claim against the tenancy deposit and as it’s our job as the agent to negotiate between both parties in these situations, I can sympathise on the time it takes to come to a conclusion. That is why the deposit is protected by My Deposits as they are an independent review scheme who can arbitrate on occ ...

“A new home for mum!...”

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Apr 11,2019
Minithumbup
By: 'David G'
Apr 11,2019
6 people found
this helpful
Finding it difficult living so far from family we agreed with my mother that she should move to Haslemere. We found a property to rent through Warren Powell Richards and it has to be said that the team led by Kylie did a great job ...
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Comment on agent fees
Fees were clearly detailed and deserved
Was this helpful? Yes
By: Tim B
Apr 12, 2019
View all comments (1)
Thank you very much for the kind and flattering review of Kylie. I hope your mother is enjoying life in Haslemere, it is a super town and she must be very happy to be closer to her family. Very best wishes and regards to all, Tim B, Senior Partner, Warren Richards ...

“Simply the Best!...”

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Apr 10,2019
Minithumbup
Richard
By: 'Trav'
Apr 10,2019
3 people found
this helpful
I have been leasing my properties from Richard for the last 3 years and he has always gone the extra mile to ensure that everything goes through smoothly. He communicates well and is an absolute pleasure to deal with. The industry needs more people like this!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Apr 11, 2019
View all comments (1)
It's great to hear that Richard has been taking good care of you for the last few years, thank you for being a first class tenant. It's very good of you to have taken the time to write your review, we do appreciate it. I hope all goes well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Renting in Farnham...”

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Apr 08,2019
Minithumbup
Mike
Steven
By: 'Jane'
Apr 08,2019
6 people found
this helpful
I would just like to say how pleased I am with the help and guidance I recieved from Steven and Mike at WPR in Farnham. needing to rent a property and not having done that before, I was relying on professional help and advice, which ...
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Was this helpful? Yes
By: Tim B
Apr 09, 2019
View all comments (1)
Hello and thank you for writing your review featuring Seven and Mike at WPR Farnham. It's great to hear that your letting experience was not too painful and I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service!...”

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Apr 05,2019
Minithumbup
Richard
By: 'Lucy C'
Apr 05,2019
4 people found
this helpful
Dealing with Richard has been an absolute pleasure right from the moment we met! He has been so helpful and made my moving/renting process so easy and not stressful. In all my rental experience, I have never dealt with such a helpful, caring agency. ...
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Comment on agent fees
Fees reflected the service that was provided.
Was this helpful? Yes
By: Tim B
Apr 08, 2019
View all comments (1)
What a super review of Richard Santos, thank you very much. We really appreciate you sharing your thoughts and hope all goes well with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

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Mar 31,2019
Minithumbup
Richard
By: 'Robertois'
Mar 31,2019
4 people found
this helpful
Richard provided a calm and professional service. Realistic advice and good communication. He found us an ideal tenant that matched our spec....
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Comment on agent fees
Fair for the service provided
Was this helpful? Yes
By: Tim B
Apr 01, 2019
View all comments (1)
Just a note to thank you for trusting us at WPR to act as your letting agent and also to thank you for writing your kind review. We are very grateful to you and appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings...”

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Mar 30,2019
Minithumbup
Steven
Stacey
By: 'Charlie'
Mar 30,2019
7 people found
this helpful
Having sold our house after 21 happy years, we decided to rent for a short while so that we would effectively be cash buyers. Although a daunting prospect, WPR in Farnham and Stephen in particular made the whole process pretty seamless and I can thoroughly recommend ...
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Was this helpful? Yes
By: Tim B
Apr 01, 2019
View all comments (1)
Hello and thank you for the review featuring Steven at WPR Farnham. Great to hear that all went well with your rent and I hope all your plans come to fruition. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, always friendly and helpful...”

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Mar 27,2019
Minithumbup
Harry
By: 'S & B'
Mar 27,2019
4 people found
this helpful
The team at Warren Powell Richards were really helpful in the purchase of our new home. Harry in particular was a pleasure to work with and was so helpful, easy to contact and always friendly and happy to help or answer any questions we had ...
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Was this helpful? Yes
By: Tim B
Mar 28, 2019
View all comments (1)
It was great to read your kind words about the WPR team in Alton and in particular Harry. We are very grateful to you for sharing your thoughts and very much hope you love your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, calm and proactive...”

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Mar 25,2019
Minithumbup
Neil
Daniel
By: 'Sam'
Mar 25,2019
7 people found
this helpful
The whole team at WPR were professional and proactive from the start to finish. They kept us up to date with the sale and put us at ease from accepting our offer right through to completion. I can't recommend them highly enough especially Neil....
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Comment on agent fees
The fees were reasonable however when we were quoted our percentage it didn’t include VAT so when the paper work came through we were a bit shocked it had gone up .
Was this helpful? Yes
By: Tim B
Mar 26, 2019
View all comments (1)
Thank you very much indeed for writing your review featuring the WPR team at Godalming and in particular Neil. He is a super chap so it's great to see your feedback.. Thank you too for picking us at WPR to act as your estate agent. I hope all goes well with your future plans, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, efficient service....”

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Mar 25,2019
Minithumbup
Richard
By: 'Chris'
Mar 25,2019
2 people found
this helpful
We are renting a property through WPR. Richard has been professional and helpful throughout He has answered our questions and concerns in a timely manner and is a pleasure to deal with....
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Was this helpful? Yes
By: Tim B
Mar 26, 2019
View all comments (1)
Thank you very much for taking the time to write your kind review regarding Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that you are very happy in your rental home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Diligence Personified...”

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Mar 24,2019
Minithumbup
James
Sarah
By: 'Barry Lee Parker'
Mar 24,2019
4 people found
this helpful
Upon first contact with James it has been a positive and warm experience. We found James went above and beyond his call of duty - on more than one occasion. I always get James was providing me the truth (something very rare with modern agents), ...
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Comment on agent fees
We did not pay any fees to WPR. Get a top notch photographer and you have the perfect agency.
Was this helpful? Yes
By: Tim B
Mar 26, 2019
View all comments (1)
Hello and thank you very much for the great review of James and Sarah. I fully agree with you that James is indeed a very nice chap so it's great to see him get your recognition. I hope you are very happy with your new home, regards and very best wishes,Tim B, Senior Partner, Warren Powell-Richards ...

“2 The Hollies...”

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Mar 20,2019
Minithumbup
Daniel
Neil
By: 'Ben Moir'
Mar 20,2019
3 people found
this helpful
Dan & Neil were fantastically supportive throughout what was a long and drawn out process. Both went above and beyond to ensure we were fully in the loop and aware of what was going on. There is no question that both went the 'extra mile' to ...
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Comment on agent fees
Unfortunately n/a
Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
Just a note to thank you for the great review of Dan and Neil at WPR Godalming, it's very kind of you. We hope you love your super new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Property Letting...”

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Mar 20,2019
Minithumbup
Richard
By: 'Jo'
Mar 20,2019
4 people found
this helpful
Richard was really efficient and helpful, always replying to my emails/phone calls promptly. It was great to have him to guide me through the letting process and nothing was too much trouble for him. I would thoroughly recommend letting your property through Richard at ...
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Comment on agent fees
I think this agent's fees are fairly competitive
Was this helpful? Yes
By: Tim B
Mar 22, 2019
View all comments (1)
Thank you very much for trusting us at WPR to act as your letting agent and also for taking the time to write you kind review of Richard Santos who heads up our letting team. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

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Mar 19,2019
Minithumbup
Polly
Harry
By: 'Katie W'
Mar 19,2019
3 people found
this helpful
We used WPR to buy and sell and they were fantastic throughout. In such a tough climate, they were persistent and achieved a sale and purchase in a tough chain. The team were professional and acted with integrity throughout the process. Not only that they ...
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Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
What a great review of Harry and Polly at WPR Alton. Thank you very much and thank you also for being such a great client of our Company. I hope you are enjoying your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards