Warren Powell Richards
5/5, 1549 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 93% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
274 1 358 6 524 2 365 0 18 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“Excellent Service and advice...”

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Jan 12,2019
Minithumbup
Richard
By: 'Jim'
Jan 12,2019
2 people found
this helpful
We used WPR for our first buy to let property and found them to be very competitive in their costs and very informative and helpful to us as new to the Buy to Let arena In particular Richard Santos is always available for help and ...
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Comment on agent fees
Fees were reasonable and competitive
Was this helpful? Yes
By: Tim B
Jan 14, 2019
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Thank you very much for taking the time to write your review featuring Richard Santos and also for using our Company to manage your Buy to Let property. We really appreciate your business. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“Proactive and professional throughout the process....”

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Jan 11,2019
Minithumbup
James
By: 'Peter Allatt'
Jan 11,2019
4 people found
this helpful
I have used Warren Powell Richards before when selling a property and this time they managed my purchase. Once again they were very professional and James was extremely proactive in ensuring a tight completion deadline was achieved with time to spare. Maintained a regular dialogue ...
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By: Tim B
Jan 11, 2019
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Thank you very much for taking the time to write your review of James and WPR in Grayshott. We very much appreciate your business and wish you all the best with your future endeavours, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos...”

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Jan 10,2019
Minithumbup
Richard
By: 'Mr Richard Santos'
Jan 10,2019
2 people found
this helpful
Due to a change of landlord, we are no longer under the administrative care of Warren Powell Richared, and in particuar of Mr Richard Santos. We have felt encouraged and supported by their work on our behalf, throughout two tenancies. They have always been able ...
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Comment on agent fees
Dont know. Believe it to be the "going rate".
Was this helpful? Yes
By: Tim B
Jan 11, 2019
View all comments (3)
Thank you very much for your review of Richard and WPR Lettings in Alton - we wish you all the best under the new landlord and thank you for being a great tenant over the previous years. Very best wishes and regards Tim B , Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

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Jan 10,2019
Minithumbup
Richard
Clare
By: 'Poldark Fan'
Jan 10,2019
2 people found
this helpful
After using WPR for a number of years now I cannot recommend them enough. All the team are professional and courteous and handle queries in a very timely manner. Alway going that one step further than most other agents. To get an A class service ...
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Was this helpful? Yes
By: Tim B
Jan 14, 2019
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What a super review of Clare and Richard - thank you very much indeed. I haven't caught Poldark yet but I'm told it's fantastic!!!! Regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“helpful and reliable...”

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Jan 04,2019
Minithumbup
Richard
By: 'katie garbarczyk'
Jan 04,2019
4 people found
this helpful
I've rented properties with WPR for many years now. Mr Santos was always helpful and resolved problems quickly. Very polite and kind. Would highly recommend WPR for someone looking to rent....
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Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Jan 07, 2019
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What a kind review of my colleague Ricard Santos - thank you very much. We really appreciate these reviews and so are very grateful to you. Very best wishes for the coming year, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Successful sale...”

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Jan 03,2019
Minithumbup
Desmond
Paul
By: 'Jo'
Jan 03,2019
4 people found
this helpful
At a trickey time in the market Des and Paul provided many viewings and handled them on our behalf in a very professional manner...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 03, 2019
View all comments (1)
Happy New Year and thank you very much for sharing your experience of dealing with Des and Paul at WPR Haslemere. Thank you too for picking us at WPR to act as your agent. Very best wishes for the coming year, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Supportive and efficient...”

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Dec 28,2018
Minithumbup
By: 'Jo Pandolfi'
Dec 28,2018
3 people found
this helpful
I have found the team to be very supportive and helpful and, as a first time buyer, I had all my questions answered as any worries came up and lines of communication were always open. An efficient and friendly service....
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By: Tim B
Jan 03, 2019
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Happy New Year and thanks you for taking the time to write your review featuring the Haslemere team. I hope you are very happy in your new home and wishes you well with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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Dec 20,2018
Minithumbup
Stacey
By: 'JamieH'
Dec 20,2018
5 people found
this helpful
Can't say how relieved we were to get an estate agent who was polite, punctual and knew the area. We went with them as the house further down the street had sold, Rob came around and gave the best valuation out of the 4 estate agents ...
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Comment on agent fees
Although the fees were not the cheapest we had been quoted by other estate agents, the included the EPC report, photo's and brochures so it all evened out.
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Thank you for the review detailing your experience of dealing with Rob at WPR Lettings. We are very grateful to you and wish you all the very best with your future plans. Regards, best wishes and very Happy Christmas, Tim B, Senior Partner, Warren Powell-Richards ...

“Fast and effective. Overall great...”

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Dec 20,2018
Minithumbup
Steven
Stacey
By: 'Alina and Victor'
Dec 20,2018
4 people found
this helpful
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor...
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Comment on agent fees
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor
Was this helpful? Yes
By: Tim B
Dec 22, 2018
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What a great review - very groovy - thank you very much and Happy Christmas - I hope you enjoy your first Crimble in your new home, best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“Rental...”

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Dec 19,2018
Minithumbup
Richard
By: 'Lisa'
Dec 19,2018
4 people found
this helpful
Richard has been extremely helpful and professional. He is on hand to answer questions or queries. The whole process of finding the flat to actually being able to move in was totally seamless and extremely quick, which is what I needed. I would definitely recommend ...
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Was this helpful? Yes
By: Tim B
Dec 20, 2018
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Thank you very much indeed for the great review of Richard who heads up our WPR lettings team. I hope you are enjoying life in your new home. Very best wishes and Happy Christmas, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professionalism...”

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Dec 18,2018
Minithumbup
Harry
By: 'Tony and Pam Alton'
Dec 18,2018
5 people found
this helpful
After an initial bad choice of estate agents to market our property, we turned to WPR and in particular Harry Kellie. This man is a rare example of a young gentleman with superb manners and a true understanding of human feelings. This man would be ...
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Comment on agent fees
Fair market level
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
What a fantastic review of Harry at WPR Alton. He is indeed a fine fellow so it's great to see your comments. Thank you too for the opportunity of acting as your agent. Very best wishes and a happy Christmas, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Huge thank you!...”

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Dec 18,2018
Minithumbup
Kylie
By: 'alice'
Dec 18,2018
4 people found
this helpful
Thank you so much to Kylie and her team for making our search and move so easy. Friendly, efficient and professional service. Would highly recommend!...
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Comment on agent fees
Better than most..
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Hello and thank you very much for the kind review of Kylie and WPR lettings at Haslemere. I hope you are very happy in your new home and enjoy a fantastic first Christmas there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale...”

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Dec 09,2018
Minithumbup
Polly
Clare
By: 'A & M Vosper'
Dec 09,2018
5 people found
this helpful
Polly was very efficient and willing to spend a lot of time explaining things and chasing things on our behalf. Nothing seemed to be too much trouble. Very pleasant to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 10, 2018
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Hello and thank you very much for writing your review featuring our Company Partner, Polly Gillert at WPR Alton. we really appreciate you sharing your thoughts as we do your decision to pick us at WPR to act as your estate agent. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Agent...”

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Dec 08,2018
Minithumbup
Richard
By: 'Joana'
Dec 08,2018
4 people found
this helpful
i would just like to leave a few words of appreciation for all the support Richard have given me through the past 8 years. He was one of the first letting agents i met when i moved into Alton and without any doubts the most reliable ...
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Was this helpful? Yes
By: Tim B
Dec 08, 2018
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Thank you very much for your super review detailing your experience of dealing with Richard Santos who heads up WPR Lettings in Alton. It's great to hear that all went well and I wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

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Dec 07,2018
Minithumbup
Steven
By: 'A very happy Lady'
Dec 07,2018
7 people found
this helpful
A huge thank you to both Steven and Rob for being so incredibly helpful in not only finding me the perfect new rental home but making it all happen so quickly and smoothly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Hello and thank you for writing your review featuring Steve and Rob from the WPR team in Farnham. We are very grateful to you and hope that all is going well in your new home. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Landlord renting property...”

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Dec 07,2018
Minithumbup
Richard
By: 'Debra'
Dec 07,2018
4 people found
this helpful
Very helpful and conscientious. When issues occurred with the property, Richard visited on the first occasion to investigate rather than simply calling or arranging tradesman to deal with the problem....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Thank you very much for taking the time to write you review featuring Richard Santos and WPR Lettings in Alton and also for picking our Company to act as you agent. We are very appreciative and value your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really helpful......”

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Dec 04,2018
Minithumbup
Desmond
Paul
By: 'Fernhurst Family'
Dec 04,2018
4 people found
this helpful
We had a great experience using WPR in Haslemere, really helpful staff plus they kept us informed all along. Paul Stephens and Desmond Parker are both very friendly and professional, Paul even came out on a Sunday so we could view the property one more ...
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By: Tim B
Dec 06, 2018
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Thank you for your super review and your kind comments about Des and Paul. It's great to hear that your transaction reached a successful conclusion. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“very good communication and fast sale...”

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Nov 29,2018
Minithumbup
Paul
Desmond
By: 'Neill & jenny'
Nov 29,2018
4 people found
this helpful
Paul and team at Warren Powell Richards did an exceptional job for me in the sale of my property. The communication and professionalism were second to none and I would highly recommend them to all. 5 Stars....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 29, 2018
View all comments (1)
A very big thank you for trusting us at WPR to act as your agent and for taking the time to share your experience of dealing with Des and Paul in your review. We are very appreciative and wish you all the best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Lettings Professional...”

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Nov 28,2018
Minithumbup
Richard
By: 'Rob & Kath Connolly'
Nov 28,2018
4 people found
this helpful
Richard is a first class agent and has always provided an excellent service in managing our flat lettings over the past 8 years. Just this week following the notice of the current tenant, he managed to organise a new tenant within 48 hours - Fantastic service once ...
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Comment on agent fees
Good and fair.
Was this helpful? Yes
By: Tim B
Nov 29, 2018
View all comments (1)
Thank you so much for your support and business over the years and also for taking the time to write such a flattering review of my friend and colleague Richard Santos at WPR Lettings in Alton. We are very appreciative and grateful to you, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“help at home...”

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Nov 27,2018
Minithumbup
Richard
By: 'DAT'
Nov 27,2018
4 people found
this helpful
Richard kindly took time from the office to help me with an urgent problem with lighting in my bathroom which was much appreciated as it was before the weekend. He is both friendly and very professional and solved the problem in minutes. I have always ...
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By: Tim B
Nov 28, 2018
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Great to hear that Richard sorted our your electrical issue quickly, it's good to hear that he's on the ball. Thank you for taking the time to write a review,we appreciate it. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Long term property rent...”

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Nov 27,2018
Minithumbup
Richard
By: 'Sarah Duncan'
Nov 27,2018
4 people found
this helpful
Richard was always very quick to communicate with us if we had any queries, and was always reliable, helpful and friendly....
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Comment on agent fees
Average
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Hello and a big thank you for your review of Richard who heads up WPR Lettings. Great to hear that all went well with your new tenancy and I hope you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Smooth like an eel...”

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Nov 26,2018
Minithumbup
Neil
By: 'Declan Donnelly'
Nov 26,2018
7 people found
this helpful
WPR were excellent in both helping us find a new property and dealing with the purchase itself. Neil kept us updated and was very proactive throughout the entire process....
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By: Tim B
Nov 28, 2018
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Thank you for taking the time to write a review featuring Matt and Neil at WPR Godalming, it's much appreciated. I hope you are very happy with your new home, regards and best wishes ,Tim B, Senior Partner, Warren Powell-Richards ...

“Superb service...”

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Nov 25,2018
Minithumbup
By: 'Will'
Nov 25,2018
3 people found
this helpful
I have had poor and disappointing experiences with letting houses in the past, so it's only right to speak up when things go well as they have done when working with Emilio and WPR. He has been excellent, friendly and professional throughout. From booking in ...
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By: Tim B
Nov 28, 2018
View all comments (1)
What a great review of Emilio at WPR Godalming, it's really good of you to have shared your thoughts, we really appreciate it. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fabulous :-)...”

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Nov 22,2018
Minithumbup
Steven
By: 'Susan'
Nov 22,2018
5 people found
this helpful
I have to say a huge thank you to Steven for all his help with finding suitable accommodation for my daughter whilst she is at university in Farnham. He was extremely patient with my endless requests, always polite and very helpful. I have no hesitation ...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Thank you very much for your review. Great to know that Steve managed to find your daughter a home in Farnham, how exciting for her to be off to Uni, my daughter is soon to embark on the same so I know how important it is to get this right. Very best wishes to you and your family, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent support for overseas landlords...”

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Nov 19,2018
Minithumbup
By: 'LE'
Nov 19,2018
7 people found
this helpful
Emilio has provided excellent support to us as landlords living overseas. He is efficient and proactive in dealing with issues, communicates regularly by email and even phoned us on the other side of the world when he first took on the role at the Godalming ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you for the review of Emilio and Matt regarding the letting of your home. I'm delighted to hear that you feal confident whilst you are oversees and i can assure you we will continue to take great care of your home. Thank you very much also for your business and sharing your experience of working with us at WPR, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service!...”

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Nov 19,2018
Minithumbup
By: 'Ockfields'
Nov 19,2018
6 people found
this helpful
Excellent and friendly service so far - thank you very much Emilio - who is very helpful and efficient. Looking forward to working with WPR in the future...
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By: Tim B
Nov 20, 2018
View all comments (1)
Just a note to say hello and thank you for the kind review of Emilio who heads up WPR Lettings in Godalming and further to thank you for giving us at WPR the opportunity of being your letting agent, we appreciate your business Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Excellent service...”

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Nov 19,2018
Minithumbup
Daniel
By: 'Caroline'
Nov 19,2018
6 people found
this helpful
I used WPR to sell my house - Daniel was very helpful and efficient at the start of the process and Matthew was a pleasure to deal with throughout as he kept me informed of progress and ensured everything went smoothly....
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By: Tim B
Nov 20, 2018
View all comments (1)
Just a note to say a big thank you for picking us at WPR to act as your agent and also for taking the time to write your kind review. We are very appreciative, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Expertise and Support throughout the process...”

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Nov 19,2018
Minithumbup
Neil
By: 'Mary MH'
Nov 19,2018
7 people found
this helpful
My house has been on the market for 7 months before I changed agents and chose WPR in Godalming. From the start I felt reassured by their innovative marketing, willingness to listen and proactive approach to prospective buyers. There were many viewings, efficiently handled with excellent ...
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Comment on agent fees
Good value for the work involved
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you so much for sharing your experience of moving home and giving us at WPR the opportunity of marketing your house after a lack of success from one of our competitors. We are very grateful to you for both your review and the opportunity of acting as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, helpful and quick....”

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Nov 19,2018
Minithumbup
Richard
By: 'Adrianna and Edgars'
Nov 19,2018
5 people found
this helpful
We are thankful for Richard's professionalism and excellent service. Richard is very delegated to his work. Very helpful, easy to communicate with thru e-mail or phone....
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Comment on agent fees
Richard it's a great professional!
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
What a kind and generous review of Richard and WPR Lettings, thank you very much. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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Nov 19,2018
Minithumbup
Richard
By: 'Ela Erdemli'
Nov 19,2018
5 people found
this helpful
I have been working with WPR, since i moved to UK. Until now, i have rented 2 houses through them. In both, they have provided an excellent service. They are easy to communicate, always provide a punctual response, can accomodate their schedule to your work hours. ...
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By: Tim B
Nov 20, 2018
View all comments (1)
Hello Ela, just a note to say thank you for being such a great tenant and for taking the time to write your review of Richard and the team at WPR Lettings, we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards