Warren Powell Richards
5/5, 1549 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 93% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
274 1 358 6 524 2 365 0 18 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“Excellent Service...”

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Jan 29,2019
Minithumbup
Richard
By: 'KL'
Jan 29,2019
2 people found
this helpful
Richard was so helpful from the first initial phone call to arrange a viewing through to the final 'picking up the keys'. We kept in touch mainly by email and I never had to chase a reply! My moving was emotional and exhausting due to ...
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Comment on agent fees
I though the Fees where high compared to other Estate Agents but worth every penny in my eyes to have a wonderful flat of my very own.
Was this helpful? Yes
By: Tim B
Jan 30, 2019
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What a super review of Richard who heads up the WPR Lettings team. Great to hear that Richard managed to make life a little easier during your move. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Satisfied Customer...”

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Jan 29,2019
Minithumbup
Richard
By: 'Bianka'
Jan 29,2019
4 people found
this helpful
Really pleased with the service received from Richard Santos. He swiftly answered all my queries and was extremely friendly, polite and helpful. I felt comfortable with the advice he gave and happy with the service received. Would recommend him to anyone seeking to re-house....
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Comment on agent fees
Worth it for the service you get.
Was this helpful? Yes
By: Tim B
Jan 30, 2019
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Thank you for the super review of WPR Alton and in particular Richard Santos, it is kind of you to have shared your thoughts. I hope you are very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great advice...”

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Jan 29,2019
Minithumbup
Darren
By: 'Simon'
Jan 29,2019
2 people found
this helpful
Darren was so helpful when we had to sell my fathers house when he passed away. Such a difficult thing to have to do in a sad time - Darren made time to help us and was completely honest and full of great advice! We ...
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Was this helpful? Yes
By: Tim B
Jan 30, 2019
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Thank you very much for writing your review featuring Darren who heads up the WPR team in Grayshott. We are very grateful to you for picking our company to act as your agent. Please accept my condolences for the loss of your father and best wishes for you and your family. Regards and best wishes, Tim B, Senior Partner, Warren Richard ...

“Excellent support...”

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Jan 28,2019
Minithumbup
By: 'Liz'
Jan 28,2019
4 people found
this helpful
Lloyd was exceptionally helpful during quite a stressful time. He both sold my house and then helped me to buy the house I wanted....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 28, 2019
View all comments (1)
Thank you very much for your review of WPR and also for picking us to act as your agent. We are very grateful and wish you well with your future plans. I hope you are very happy with your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

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Jan 28,2019
Minithumbup
Richard
By: 'SD'
Jan 28,2019
2 people found
this helpful
Excellent service from Richard Santos in the WPR letting dept . Dealing with the letting of my flat in Alton he handled it with efficiency .He is personable and very well organised. I would thoroughly recommend him . SD...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 30, 2019
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Thank you for picking my colleague Richard Santos to act as your letting agent and for taking the time to write your review on this allAgents website. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very friendly and fast service...”

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Jan 27,2019
Minithumbup
Richard
By: 'Scott'
Jan 27,2019
2 people found
this helpful
We needed to find a home on short notice and were very happy with the fast and uncomplicated service we received. With just 2 weeks between the first viewing and the moving date, we were very impressed with the smoothness of the proceedings. Very friendly personal ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 28, 2019
View all comments (1)
Great to hear that Richard managed to sort you our with a new home in a short timescale. I hope you are very happy there. Thank you for taking the time to write you supportive review, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly and easy to deal with...”

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Jan 26,2019
Minithumbup
Neil
By: 'Dan & Becky'
Jan 26,2019
5 people found
this helpful
Neil and co. At Warren Powell Richards were friendly, professional and easy to deal with throughout the process of buying our house....
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By: Tim B
Jan 28, 2019
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Thanks for the positive review about Neil and Matt at WPR Godalming. Neil & co has a nice ring, maybe when we rebrand one day! I hope you are very happy with your new home, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thanks so much Kylie...”

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Jan 25,2019
Minithumbup
Kylie
By: 'Christian Fairclough'
Jan 25,2019
3 people found
this helpful
Thank you so much for all your help with 1 and 2 Crown house, you have had to deal with a lot over the last 6 months from our tenants and my brother hahaha, so happy we have got everything sorted now. Christian...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 28, 2019
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Hello and thank you very much for the super review of the wonderful Kylie at WPR Haslemere and also for being such a great client of our company, we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic service...”

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Jan 25,2019
Minithumbup
Richard
Clare
By: 'CAE'
Jan 25,2019
2 people found
this helpful
Clare Knight Richard Santos and Nick Warren could not have been more helpful to me re purchasing a property in Alton or my own property....
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By: Tim B
Jan 28, 2019
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It's great to see the reviews of Richard, Clare and Nick, thank you very much. We are very grateful to you and wish you all the best with your future endeavours. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional throughout...”

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Jan 25,2019
Minithumbup
Desmond
By: 'Carla Eddles'
Jan 25,2019
2 people found
this helpful
Desmond was an absolute pleasure to deal with! He kept me informed every step of the way. The property was sold in record time too, which was wonderful. Thank you Desmond for taking the stress out of the equation for me....
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Comment on agent fees
The fee was very fair.
Was this helpful? Yes
By: Tim B
Jan 28, 2019
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What a lovely review about Des at WPR Haslemere, thank you very much for sharing your thoughts and also for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell_Richards ...

“Moving Over Christmas - stress management from WPR...”

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Jan 24,2019
Minithumbup
Kylie
Cherie
By: 'Stephen Fry'
Jan 24,2019
2 people found
this helpful
For whatever reason possessed me, it was decided to move from Windsor to Haslemere over Christmas. As assorted obstacles appeared from viewing to managing the final letting process, the team at WPR went out of thier way to accommodate and ensure the right solution was ...
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Comment on agent fees
About right - but hey they can always charge less!
Was this helpful? Yes
By: Tim B
Jan 25, 2019
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Thank you very much for the review of Kylie, Cherie and WPR Haslemere - most of all I hope you are enjoying your new life in Haslemere, it is a super town so fingers crossed. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Helped me every step of the way...”

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Jan 23,2019
Minithumbup
Daniel
Neil
By: 'Jo Jo'
Jan 23,2019
5 people found
this helpful
I used Warren Powell when I bought my first house and they couldn't have been more helpful. They recommended a great solicitor (Marshall's) and no question I asked regardless how daft was laughed at. Without their help I think I'd have been totally lost. Thank ...
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Was this helpful? Yes
By: Tim B
Jan 23, 2019
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What a great review of WPR Godalming and in particular Dan and Neil, thank you very much. I hope you are very happy with your new home and enjoying life in Godalming. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Superb Service...”

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Jan 23,2019
Minithumbup
Neil
Daniel
By: 'Terry McMahon'
Jan 23,2019
5 people found
this helpful
The team at Warren Powell are great. Always contactable, professional all the time and give great advice and service. It was a pleasure to sell my house through them....
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Comment on agent fees
Standard fee.
Was this helpful? Yes
By: Tim B
Jan 23, 2019
View all comments (1)
Just a note to thank you for your supportive review of Neil, Dan and the team at WPR Godalming. It's kind of you to have shared your thoughts. Thank you too for picking us at WPR to act as your agents. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“In safe hands with top drawer service from a sterling guy, Richard....”

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Jan 23,2019
Minithumbup
Richard
By: 'VivsterUK'
Jan 23,2019
4 people found
this helpful
We are sad to leave the reliable, professional, helpful, on the ball team lead by Richard onto our next property. Unlike other agencies we have dealt with WPR always get back to you swiftly and if someone is unavailable, someone else will help. Top drawer ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 23, 2019
View all comments (1)
Thank you for being such a great tenant over the years. Best wishes with your future home and thank you again for taking the time to write you review. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service...”

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Jan 23,2019
Minithumbup
By: 'Shirley'
Jan 23,2019
4 people found
this helpful
Emilio has been amazing from the very start of seeking a tenant for our property. He has dealt with every issue promptly . I would have no doubt in using Emilio at Warren Powell Richards again if needed....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 23, 2019
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A very big thank you for writing your kind review featuring Emilio and the WPR Lettings team at Godalming. Thank you also for your business a picking us to act as your letting agent. We are very appreciative, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent!...”

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Jan 23,2019
Minithumbup
Kylie
By: 'George'
Jan 23,2019
3 people found
this helpful
Kylie was personable, informative and was perfect to support us with securing the flat. She is good at communicating by email and in person. An easy and stress free experience!...
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Comment on agent fees
Good and clear on what we were paying.
Was this helpful? Yes
By: Tim B
Jan 24, 2019
View all comments (1)
Thank you very much for writing your review of Kylie and WPR Lettings in Haslemere, it is very good of you and much appreciated. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The down side of renting is that sometimes you have ......”

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Jan 22,2019
Minithumbup
Steven
Mike
By: 'Jones71017'
Jan 22,2019
7 people found
this helpful
The down side of renting is that sometimes you have to move on and not out of choice. Due to our landlord selling we faced moving again, stumbled across the property with WPR and met with Steven for a viewing. He even told us some ...
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Comment on agent fees
Reasonable, full figure given when asked, we have had fees twice their amount and fees 'omitted' from the original question that 'appear' later on.
Was this helpful? Yes
By: Tim B
Jan 22, 2019
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What a comprehensive review of Steven and Mike at WPR Lettings - thank you very much indeed. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Landlord comments...”

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Jan 22,2019
Minithumbup
Steven
Stacey
By: 'BI'
Jan 22,2019
7 people found
this helpful
As a first time landlord, I found Steven excellent to work with. His guidance on the whole letting process was totally focused and helpful throughout....
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Comment on agent fees
Good offer fee rate
Was this helpful? Yes
By: Tim B
Jan 22, 2019
View all comments (1)
Hello and thank you for the kind review of Steven at WPR Lettings and also for picking us to act as your agent. I'm delighted that we made the process easy for you and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Farnham...”

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Jan 22,2019
Minithumbup
Steven
Steven
By: 'Painless'
Jan 22,2019
6 people found
this helpful
The whole process was clearly explained with attention to detail at all times. Any concerns placated immediately. Would use again....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Jan 22, 2019
View all comments (1)
Hello and thank you for the positive review of my colleague Steven at WPR Lettings and also for picking us from the throng to act as your letting agent. Your business is much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House sale...”

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Jan 22,2019
Minithumbup
Robert
By: 'Dick Young'
Jan 22,2019
4 people found
this helpful
WPR sold our house in a very difficult market. There were a number of problems with the buyer's chain which helped to sort out and kept us fully informed at all times. Robert went above and beyond the normal to ensure that the sale went ...
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Comment on agent fees
*
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By: Tim B
Jan 23, 2019
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It's great to hear that Robert managed to get your sales through to a satisfactory conclusion. Thank you very much for picking WPR to act as your agent and also for taking the time to write your review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, got full asking price and by far the best agents on the High Street...”

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Jan 22,2019
Minithumbup
Daniel
By: 'Neil Barham'
Jan 22,2019
5 people found
this helpful
Will certainly use WPR again!! They were not the kind of agents to just sell a house like other estate agents, they work hard to get the full value of the property which they did for us in 7 days! Daniel was very professional and we ...
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Comment on agent fees
The fees where better then most in the market. Daniel’s background and his knowledge made us choose WPR.
Was this helpful? Yes
By: Tim B
Jan 23, 2019
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What a great and thorough review of our Company WPR, thank you very much. We also really appreciate your business and wish you the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you!...”

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Jan 21,2019
Minithumbup
Steven
By: 'Florin'
Jan 21,2019
6 people found
this helpful
I would like to say a big THANK YOU! to Steven ,who is very friendly, dedicated and helpful to his work and customers. Our moving to a new house just before Christmas, was the best thing we could have .🥇🔝🔝🔝...
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Comment on agent fees
- fair agent fees - no deposit scheme is the best thing you could do for your customers
Was this helpful? Yes
By: Tim B
Jan 22, 2019
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What a great and HAPPY review - thank you very much - I hope you enjoyed Christmas in your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Tip Top And Dandy!...”

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Jan 20,2019
Minithumbup
Richard
By: 'Kelvin Parker'
Jan 20,2019
6 people found
this helpful
I have known Richard for about six years or so now. He is the best! Professional, courteous, friendly and really importantly for me being away, he gets the job done with minimal fuss. I have tried others, but I won't again as Richard is 'Simply ...
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Comment on agent fees
Richard and WPR's fees seem about right to me for a professional service.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
What a great review of Richard although I know he will be dining out for some time to come after being called Simply the Best. Thank you also for being such a great client of out Company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Only good things...”

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Jan 18,2019
Minithumbup
Mike
Mike
By: 'Pippa in Farnham'
Jan 18,2019
4 people found
this helpful
I have only good things to say about the way in which Mike has helped me through the purchase of my new property. It hasn't been too complicated but Mike has always been very quick, friendly and efficient in responding to my enquiries. Thanks you ...
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Comment on agent fees
No fees paid
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Thank you very much for the great review of WPR Farnham and in Particular Mike. We really appreciate these reviews and so are very grateful to you. I hope you love your super new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“James King...”

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Jan 18,2019
Minithumbup
James
By: 'Mr and Mrs Cathery'
Jan 18,2019
5 people found
this helpful
From our first meeting with James we found him to be very polite and helpfull, in all professional. All communications have been excellent with feed back to us as things progressed. He communicated with all parties involved in the process which greatly helped a sucsessfull ...
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Comment on agent fees
We are the purchaser.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Thank you very much for your supportive review rearing James at WPR Grayshott. He's a super young man so it's great to see him getting this recognition. I hope you are very happy with your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Just exchanged...”

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Jan 17,2019
Minithumbup
Polly
By: 'John holden'
Jan 17,2019
4 people found
this helpful
Dealt with Polly from our first viewing and through a difficult five month conveyance. Polly was brilliant, very helpful and accommodating and patient with the delays caused by others. Feel fortunate to have Polly as theagent as I dread to think what the experience would ...
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Comment on agent fees
Not applicable as I was buying.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Great to hear that after lots of delays everything eventually went to plan with your purchase. I hope you are very happy with your new home. Thank you very much to take the time to write your review featuring Polly, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Reliable...”

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Jan 16,2019
Minithumbup
Richard
By: 'A. Occiano'
Jan 16,2019
3 people found
this helpful
We have been under the care of Warren Powell- Richards since 2010 and up to date and we have not had any problems and they are very reliable. Special mention to Ricard Santos who had been very helpful every time we need assistance....
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By: Tim B
Jan 16, 2019
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Just a note to say thank you for taking the time to write your supportive review featuring Richard Santos and also for being such a reliable customer of our Company over the last 8 years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Kind and Professional...”

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Jan 15,2019
Minithumbup
Mike
Stacey
By: 'LucyH'
Jan 15,2019
4 people found
this helpful
Warren Powell Richards were so helpful with the sale of my first home. Very king and professional at all times....
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By: Tim B
Jan 15, 2019
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Just a note to thank you for your review of Mike at WPR Farnham, we really appreciate you sharing your thoughts and hope that all goes well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A pleasure...”

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Jan 14,2019
Minithumbup
Richard
By: 'Lewis Ireland'
Jan 14,2019
3 people found
this helpful
My Wife and I were looking to rent in the Alton area. Richard showed us around a variety of different properties. Thanks to his patience we found the perfect place for us. Richard assisted us right to the very end with a stress-free move-in. Cheers ...
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Comment on agent fees
The lowest we've ever paid with an Estate Agents. Very good.
Was this helpful? Yes
By: Tim B
Jan 15, 2019
View all comments (1)
Hello and thanks you for the kind review featuring Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that all is well in you new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you...”

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Jan 13,2019
Minithumbup
Richard
By: 'Thank you'
Jan 13,2019
3 people found
this helpful
I have dealt with Richard Santos for years dealing with our let's at our Quaker Meeting. We have received prompt and reliable service from him and his staff. We have been extremely pleased and would recommend using his services ....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Tim B
Jan 14, 2019
View all comments (1)
Many thanks for being such a great client of WPR and for your many years of custom, we are very grateful to you. Thank you too for taking the time to share your experience of dealing with Richard who heads up our lettings team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards