Warren Powell Richards
5/5, 1606 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 94% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
287 1 378 7 533 2 377 0 20 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“Super pleased with the new house, and all of ......”

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Jul 09,2019
Minithumbup
Richard
By: 'Lisa'
Jul 09,2019
4 people found
this helpful
Super pleased with the new house, and all of the advice, assistance and patience from Richard Santos. WPR have made this the easiest rental and I wouldn’t hesitate to rent with them in the future....
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By: Tim B
Jul 09, 2019
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Hi Lisa, it's great to hear that you love your new home, I hope you will be very happy there. Thanks very much for the kind review of Richard. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Tenant find Richard Santos...”

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Jul 08,2019
Minithumbup
Richard
By: 'Alyson Ryan'
Jul 08,2019
4 people found
this helpful
Thank Richard Santos for finding us another tenant for our flat. As usual the professionalism was excellent and all matters concerning the tenant find etc carried out promptly....
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By: Tim B
Jul 08, 2019
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Hello and thank you for your review of Richard Santos who heads up WPR Lettings and also for being such a loyal client of our company. We know you have plenty of agents to pick from and really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very impressed!!WPR sold us the house that ......”

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Jul 08,2019
Minithumbup
Neil
By: 'Marie-Alice Buckland'
Jul 08,2019
4 people found
this helpful
Very impressed!! WPR sold us the house that we are now living in and I could not speak highly enough of them, but specifically Fintan Bridger. From start to finish he was professional, respectful, communicative and empathetic. There was never an unanswered email or unreturned ...
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By: Tim B
Jul 08, 2019
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What a kind and supportive review of Fintan and the team at WPR Godalming, thank you very much. I hope you absolutely love your fab new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell ...

“I have rented the same house with this estat......”

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Jul 04,2019
Minithumbup
Richard
By: 'Katie Mirzayantz'
Jul 04,2019
4 people found
this helpful
I have rented the same house with this estate agent for approx 6 years now, Richard Santos has been very helpful, understanding and answers any emails I send very quickly. Excellent customer service, efficient and great communication....
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By: Tim B
Jul 05, 2019
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Hi Katie, thank you very much for your kind review and also for being such a first class tenant. I hope you are enjoying life in your home and also this wonderful summer. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from Richard Santos he was......”

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Jul 02,2019
Minithumbup
Richard
By: 'Marie Stansfield'
Jul 02,2019
4 people found
this helpful
Excellent service from Richard Santos he was excellent. Richard was extremely helpful and couldn't have asked for a smoother faster or more efficient service. Very helpful and an absolute pleasure to deal with. All tied up within a couple of days....
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By: Tim B
Jul 03, 2019
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Thanks for the great review of Richard Santos who heads up our WPR lettings operation. Great to hear that he was on the ball and that everything went to plan. I hope you will be very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Chains can break but with strong links there is hope...”

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Jul 02,2019
Minithumbup
Clare
Polly
By: 'Emma Ridgway'
Jul 02,2019
4 people found
this helpful
Everybody knows that selling and buying a property can be a very difficult time, little did we know that this would challenge us beyond expectations. Thankfully having chosen our estate agent wisely we were in good hands throughout the process. Our buyer setting a tight ...
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By: Tim B
Jul 03, 2019
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What a thorough and comprehensive review of our team at WPR Alton and in particular Clare and Polly. Thank you very much indeed, I'm please that you go there in the end and just about managed to maintain your sanity. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Helpful, responsive, and got things done in a......”

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Jul 02,2019
Minithumbup
Kylie
By: 'Martin'
Jul 02,2019
3 people found
this helpful
Helpful, responsive, and got things done in a timely manner. Very happy in our new home. After having a few problems with agents in different areas with different companies we really wanted to get in and secure a property and that's exactly what Kylie and ...
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By: Tim B
Jul 03, 2019
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Thank you for the review of Kylie who heads up WPR Lettings in Haslemere. I'm very pleased to hear that you are very happy in your new home. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“As we were selling a property we owned severa......”

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Jul 02,2019
Minithumbup
Nick
By: 'Neil Gartell'
Jul 02,2019
4 people found
this helpful
As we were selling a property we owned several hours drive from where we lived, we needed an agent we could trust 100%. Henry kept us up to date with our viewings, always gave us constructive prompt feedback and advice, and eventually sold our property, so ...
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By: Tim B
Jul 03, 2019
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Thank you very much for the review of Henry, Nick and the team at WPR Alton, for your kind recommendation and also for picking our agency to act for you. We are very appreciative and delighted that everything reached a satisfactory conclusion. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Wonderful and easy experience...”

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Jun 28,2019
Minithumbup
Stacey
By: 'Mr Philip Woolford'
Jun 28,2019
6 people found
this helpful
Stacey Allan made the purchase of our new home a wonderful and easy experience. She was always waiting with a smile when we came to visit the property and responded to our all our queries promptly. We would definitely recommend Warren Powell Richards and especially ...
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By: Tim B
Jun 28, 2019
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Thank you so much for the recommendation of Stacey and her colleagues at WPR Farnham. She is a real star so it's great to see her get this recognition. I hope you love your fab new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I Would definitely use Warren Powell Richards......”

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Jun 26,2019
Minithumbup
Desmond
Paul
By: 'Nicola Wyllie'
Jun 26,2019
4 people found
this helpful
I Would definitely use Warren Powell Richards in the future. With a tough market at the moment, they sold my flat quickly. Great communication and friendly agents. Highly recommend....
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By: Tim B
Jun 27, 2019
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Hello and thank you very much for the super review of Des and Paul at WPR Haslemere. I'm delighted to hear that we achieved a good price for your property in a reasonable timescale. Thank you too for picking us at WPR to a act as your Estate Agent, it's exactly what we aim for. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“won’t be disappointed....”

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Jun 24,2019
Minithumbup
Richard
By: 'Karen'
Jun 24,2019
4 people found
this helpful
We have dealt with 6 agents over the past 12 years and this agents was by far the most helpful, we dealt with Richard who was so helpful, quick to respond to any questions and would definitely recommend....
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By: Tim B
Jun 24, 2019
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What a great recommendation of Richard who heads up our WPR Lettings team, thank you very much. We really appreciate you sharing your thoughts and hope that you are super happy in your rental home. Regards and very best wishes, Tim B, Warren Powell-Richards ...

“Great estate agents...”

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Jun 22,2019
Minithumbup
Desmond
Ian
By: 'Hannah'
Jun 22,2019
4 people found
this helpful
I was really pleased with the standard of service I received from WPR. I felt very supported and they stayed in good communication with me throughout the sale process. Des Parker and the rest of the Haslemere team we’re great!...
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By: Tim B
Jun 24, 2019
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It's very good of you to have taken the time to write your supportive review of Des and Ian at WPR Haslemere and very much appreciated. Thank you too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have been a landlord with WPR for over 6 ye......”

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Jun 21,2019
Minithumbup
Richard
By: 'Becki Wallace'
Jun 21,2019
4 people found
this helpful
I have been a landlord with WPR for over 6 years and have always been really impressed with their thorough, professional and efficient service. Richard Santos in particular has been very supportive and reliable. I have found all the team (many of whom are longstanding employees) ...
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By: Tim B
Jun 22, 2019
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Thank you for being such a valued and supportive client of our company and also for finding a few moments to write your kind review. We really appreciate your business and support and are delighted that we can give you piece of mind when you are away. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The staff were professional and friendly and ......”

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Jun 21,2019
Minithumbup
Robert
Darren
By: 'Linda Mason'
Jun 21,2019
4 people found
this helpful
The staff were professional and friendly and worked hard to sell our property successfully. They produced excellent photos and brochure which resulted in a high level of interest. They responded quickly to any questions or concerns....
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By: Tim B
Jun 22, 2019
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Thank you very much for writing your review featuring Robert and his colleagues at WPR Grayshott. We are very grateful to you for sharing your thoughts and also for picking WPR to act as your agent. Very best wishes with your future plans and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent communication...”

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Jun 20,2019
Minithumbup
Mike
By: 'Sarah'
Jun 20,2019
5 people found
this helpful
Rob covered for Mike the estate agent I was originally working with During this time he helped me out with all my concerns around the house sale promptly and efficiently Mike assisted me during my purchase and was always friendly and helpful. He was a ...
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By: Tim B
Jun 20, 2019
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Thank you very much for finding a few minutes to write your kind review featuring Rob and Mike at WPR Farnham. It's much appreciated. We very much hope you are happy in your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Above and Beyond...”

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Jun 10,2019
Minithumbup
Clare
Polly
By: 'PP'
Jun 10,2019
4 people found
this helpful
Clare has been really exceptional throughout the purchase of our new home. Continually kept in touch, chased everyone she could and has been incredibly supportive through what has been a challenging and long process due to a complex chain....
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By: Tim B
Jun 10, 2019
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It's great to hear that all went well with the purchase of your fabulous new home. We all hope you will be very happy there. Also, thank you very much for taking the time to write your kind review featuring Clare and Polly. We really appreciate you sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommended...”

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Jun 07,2019
Minithumbup
Mike
Stacey
By: 'Rich1'
Jun 07,2019
4 people found
this helpful
Mike was the ultimate pro and helped secure my sale despite a relatively flat market. He was always courteous, friendly and efficient. Mike showed good communication skills particularly during the crucial period around offer negotiation. My thanks too to Rob Edwards and Stacey Allan who ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
By: Tim B
Jun 08, 2019
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Thank you for the great review featuring Mike and his colleagues Rob and Stacey at WPR Farnham. We are very grateful to you as we are for your decision to pick us at WPR to act as your estate agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been an utter delight to work with throughout ......”

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Jun 05,2019
Minithumbup
Richard
By: 'L Jones'
Jun 05,2019
4 people found
this helpful
Richard has been an utter delight to work with throughout the entirely of our 3-year letting process. Not only is he helpful, accommodating, and knowledgeable, but the joy he takes in connecting tenants with the right housing situation is palpable. My husband and I are ...
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By: Tim B
Jun 05, 2019
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What a glowing review of my friend and colleague Richard Santos who heads up WPR Lettings, thank you very much. Thank you also for being such a great client of ours over the years. We are very appreciative. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

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Jun 04,2019
Minithumbup
Richard
By: 'Celine'
Jun 04,2019
2 people found
this helpful
Richard has been helping me find tenants for several years. He is always very helpful, nothing is too much effort. I am delighted with the help and support WPR always give. I would highly recommend them....
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Comment on agent fees
Fees seem to be very reasonable.
Was this helpful? Yes
By: Tim B
Jun 05, 2019
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A little note to thank you for being such a fantastic and valued client and supporter of our Company, we really appreciate your business. It's also very good of you to have shared your thoughts on Richard who heads up our lettings team in this review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Positive Letting Service...”

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Jun 04,2019
Minithumbup
Richard
Clare
By: 'S&A Lamport'
Jun 04,2019
4 people found
this helpful
First property rented through Warren Powell Richards and we found their service to be exemplary. Nothing was too much trouble and Richard accommodated us at our initial viewings as best he could. The maintenance team including Trish Brown were excellent and dealt with any issues ...
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By: Tim B
Jun 05, 2019
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It's very good of you to have found a few minutes to write your kind review featuring Richard and Clare. We are very grateful to you and can also take this opportunity to thank you for being an A1 tenant. Regards and very best wishes, Tim B, Senior Partner, Warren Richards ...

“Excellent support and fantastic service!...”

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Jun 04,2019
Minithumbup
Robert
By: 'Mrs Burgess'
Jun 04,2019
2 people found
this helpful
Our sale faced some challenges, but we can honestly say that every single member of the team have provided great service at a stressful time! Robert was very supportive communication was great. We would have no hesitation in recommending Warren Powell as an agent of ...
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Comment on agent fees
Fair
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By: Tim B
Jun 05, 2019
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Thank you very much for your recommendation of our Company and also for your kind words regarding Robert Watson. He is a fine ambassador of our Company. We very much appreciate your business and wish you well in your future endeavours, regards sand best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Sale of family home...”

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Jun 04,2019
Minithumbup
James
By: 'Helen'
Jun 04,2019
4 people found
this helpful
Once an offer had been agreed, James King became the point of contact. Whilst the majority of the transaction seem to proceed simply towards exchange it became more complicated. James worked really hard to ensure the sale proceeded. Always pleasant and responsive, he gave good ...
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Comment on agent fees
The fees (fixed percentage) were clearly detailed from the start.
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By: Tim B
Jun 05, 2019
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What a kind review or James at WPR Grayshott, he is a fantastic member of our team so it's great to see him getting this appreciation. Thank you too for your business, we do appreciate it. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, helpful, efficient...”

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Jun 04,2019
Minithumbup
James
By: 'Nicola Aluenge'
Jun 04,2019
3 people found
this helpful
James and the team at WPR Grayshott handled the marketing and sale of my property in a friendly, helpful and professional manner. Communication and client support was excellent, making the process as smooth and stress-free as possible....
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Comment on agent fees
Competative
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By: Tim B
Jun 05, 2019
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Thank you very much for your review of James and also for entrusting our WPR Grayshott team to market your home. We are very grateful to you and appreciate your business. Very best wishes with your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Selling in Cranleigh...”

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May 26,2019
Minithumbup
Neil
Daniel
By: 'Jamie'
May 26,2019
5 people found
this helpful
Helpful, timely and generally available when called and called back when not Negotiated a good price for my sale in a constructive manner...
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Comment on agent fees
I reviewed 3 agents who all quoted the same good fee I chose WPR as they were realistic in guiding the price to ask and were approachable
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By: Tim B
May 27, 2019
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Thank you very much for picking our team at WPR Godalming to act as your agent and also for finding a few minutes to write your kind review. We are very grateful to you and wish you well with your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Really excellent experience...”

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May 24,2019
Minithumbup
Stacey
Stacey
By: 'Josh & Robyn'
May 24,2019
7 people found
this helpful
We had a really good experience dealing with Stacey. The purchase moved quickly and communications were excellent throughout. We made several visits to the house during the purchase and Stacey was always happy to accommodate this. Overall a great experience....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 27, 2019
View all comments (1)
Hello and thanks you very much for taking the time to write your review. We are very appreciative. We also hope that you absolutely love your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Exceptional service...”

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May 23,2019
Minithumbup
Clare
By: 'The downsizers'
May 23,2019
4 people found
this helpful
The whole team at Warren Powell really went the extra mile to make the move a pleasure rather than a pain . Charlie and Poo thankyou all during the normally traumatic process of house moving....
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Comment on agent fees
Good
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By: Tim B
May 23, 2019
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Hello and thank you for your review featuring the WPR Alton team and in particular the lovely Clare. We really appreciate you sharing your thoughts but most of all wish you well in your super new home and hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Extremely helpful and patient...”

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May 20,2019
Minithumbup
Richard
By: 'Alison'
May 20,2019
4 people found
this helpful
Having lived abroad for nearly 25 years we were completely new to the renting property business in the UK. Richard was extremely helpful guiding us through the process very efficiently. He was always very quick to answer our calls or get back to us if he ...
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By: Tim B
May 20, 2019
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Thank you very much for the review of Richard and his saintly attributes, I will be sure to pull his leg. I hope you are enjoying life back in Blighty. We are very grateful to you for sharing your thoughts and wish you well with your new UK based life, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful and made me feel at ease...”

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May 17,2019
Minithumbup
Richard
By: 'Simon'
May 17,2019
5 people found
this helpful
Richard was a very helpful and informative agent and as I have just gone from a house owner to renting due to personal issues he made it a lot easier...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 18, 2019
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Hello and thank you for your review. I'm pleased to hear that Richard was able to make things as easy as possible for you and hope that life is treating you well in your new home. We are vey grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Purchase...”

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May 16,2019
Minithumbup
Polly
By: 'David Kent'
May 16,2019
5 people found
this helpful
I wish to thank Henry for his patience during a long period of administration towards exchange of contracts during several visits to the property. Polly and Claire with their excellent client liaison made it happen and we now have a property which ticks all our ...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Tim B
May 17, 2019
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Thank you very much for taking the time to write your review featuring Henry, Polly, Clare and the team at WPR in Alton. I hope you love your new home and will be very happy there. Ticking all the boxes is what we like to do. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

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May 16,2019
Minithumbup
Richard
Polly
By: 'John'
May 16,2019
4 people found
this helpful
I have purchased and then let a property though Warren Powell in a very short time, seven weeks form buying offer to tenant in place. Very good work...
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Comment on agent fees
Very competitive fees
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By: Tim B
May 17, 2019
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What a great review - seven weeks is quite something. Thank you very much indeed for being such a great client of our Company and for taking the time to share your thoughts. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards