Warren Powell Richards
5/5, 1625 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 94% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
289 1 384 8 539 2 380 0 21 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“From our first meeting to our 'thank you' visit we ......”

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May 12,2013
Minithumbup
Nick
By: 'Mr & Mrs S'
May 12,2013
15 people found
this helpful
From our first meeting to our 'thank you' visit we were extremely impressed with the service we received from Warren Powell-Richards. Throughout our relationship nothing was too much trouble and they went above and beyond what we expected from them. We found every member of ...
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By: Tim B
May 13, 2013
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What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“Very pleased with WPR and Polly in particular: helpful, friendly ......”

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May 10,2013
Minithumbup
Polly
By: 'ES'
May 10,2013
18 people found
this helpful
Very pleased with WPR and Polly in particular: helpful, friendly and committed. Our purchase had various complications, like they all do, and Polly kept on top of the situation. She made sure the sellers had the latest information and were happy, and saw the transaction ...
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By: Tim B
May 14, 2013
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Thank you very much for your kind words regarding our company. I will be sure to share you comments with Polly who is indeed fantastic members of our small team. I hope you have many happy years in your new home. Regards and best wishes Tim Buxton, Senior Partner, WPR ...

“Dealing with Warren-Powell Richards changed my opinion of estate agents, ......”

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May 07,2013
Minithumbup
By: 'Clive W'
May 07,2013
16 people found
this helpful
Dealing with Warren-Powell Richards changed my opinion of estate agents, Steve was exceptional and acting both as a friendly ear and someone who can help to push things along when not necessarily part of their role but still more than happy to help. In my ...
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By: Tim B
May 08, 2013
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It was very kind of you to write such a positive review of our company, thank you. I am delighted that we have improved your opinion of estate agents. We do suffer from a bad press at times but hopefully at WPR we do our best to improve that image. It is also kind of you to mention Steve and Ben and I will mention your sentiments to them. Thanks again for the opportunity as acting as your Agent. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...

“As first time sellers, we found WPR to be excellent ......”

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May 05,2013
Minithumbup
Polly
By: 'Mrs. S, Alton'
May 05,2013
17 people found
this helpful
As first time sellers, we found WPR to be excellent - especially Steve and Polly. The brochure they produced made our house look so good that we were tempted to buy it ourselves! There is great communication between all office staff and any queries were ...
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By: Tim B
May 07, 2013
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Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards and in particular Polly & Steve. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...

“We were very happy in dealing with WPR in general ......”

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May 03,2013
Minithumbup
Polly
By: 'HB'
May 03,2013
19 people found
this helpful
We were very happy in dealing with WPR in general when purchasing our new house. On phoning the office all staff spoken to were not only polite and professional but seemed to be 'in the loop' regarding the point/progress of our purchase. Polly was ...
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By: Tim B
May 07, 2013
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Thank you very much for your kind words regarding Warren Powell-Richards and particularly Polly – She is indeed a fine member of our team, we are very lucky to have her. I will be sure to share your thoughts with her. I wish you well in your new home Regards Tim Buxton, Senior Partner WPR ...

“We had been searching for a property to buy for ......”

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May 01,2013
Minithumbup
Polly
By: 'Alton house'
May 01,2013
19 people found
this helpful
We had been searching for a property to buy for a few months and Polly at WPR has been brilliant in helping with this search. We have finally just purchased our first house, which had a few issues along the way but Polly has been ...
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By: Tim B
May 02, 2013
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Thanks very much for your kind words and recommendation. Polly works incredibly hard and so it is great that you appreciate her efforts – I shall share you thought with her. Good luck in the future Regards and best wishes Tim B Senior Partner WPR ...

“I have bought and sold many properties over the last 20 ......”

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Apr 29,2013
Minithumbup
By: 'Steve Lewis'
Apr 29,2013
16 people found
this helpful
I have bought and sold many properties over the last 20 years or so and I can honestly say Warren Powell-Richards are the best estate agents I have ever used. They are honest, hard working, and nothing was ever too much trouble. They went over and ...
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By: Tim B
May 02, 2013
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Thanks very much for your kind words and recommendation. We do our best and so it is lovely when someone appreciated our efforts – I shall share you thought with the team. Good luck in the future Regards and best wishes Tim B Senior Partner WPR ...

“His fully managed skill is sadly lacking. The only good ......”

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Apr 23,2013
Minithumbdown
Richard
By: 'Dee Rudland'
Apr 23,2013
9 people found
this helpful
His fully managed skill is sadly lacking. The only good thing I can say is that the rent was always paid on time,as was their commission!He was not interested in getting me a suitable settlement when the tenancy ended Just said to me" ...
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What agent could do to change your mind?
Done their job as contracted .
Attached Filesnbsp;
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By: Tim B
Apr 23, 2013
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Thank you very much for your feedback, although it was less than flattering as a small local company it is very important to us to understand how you experience was so that we can endeavour to raise our standards. I have discussed in detail your thoughts with the head of our lettings team. Thank you also for mentioning and appreciating that the rent was always paid promptly for the four years of the tenancy. It is good of you have been equitable. I understand that you are now dealing with my ...

“just like the advert , she did what it said on ......”

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Apr 18,2013
Minithumbup
Polly
By: 'g.vaughan'
Apr 18,2013
17 people found
this helpful
just like the advert , she did what it said on the can . This sale/purchase had a few problems . Polly's expert approach and patience saw the deal complete much to the delight of both purchaser and vendor . Her charming personality shone through the whole period . ...
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By: Tim B
Apr 19, 2013
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How very kind of you to share such kind words regarding Polly. She is indeed a fantastic member of our team and I will be sure to share your kind words with her. We are all delighted that your transaction reached a satisfactory conclusion and wish you well for the future. Thanks and regards Tim B, Senior Partner, WPR ...

“Warren Powell Richards were very supportive and helped us in ......”

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Apr 17,2013
Minithumbup
By: 'Tenant 52'
Apr 17,2013
15 people found
this helpful
Warren Powell Richards were very supportive and helped us in everything we needed; they were especialy good at answering questions and went above and beyond the call of duty to make sure we knew everything we needed to at any given time, I would recommend ...
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By: Tim B
Apr 17, 2013
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Thank you very much for your comments about our lettings team. As a privately owned local company we are delighted to receive such positive feedback. I will be sure to share your thoughts with the lettings team. We all hope that you are happy in your new home and enjoying life in Alton Regards Tim B, Senior Partner WPR ...

“My Mother is downsizing and was looking for a property ......”

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Apr 16,2013
Minithumbup
By: 'Tim Norkett'
Apr 16,2013
17 people found
this helpful
My Mother is downsizing and was looking for a property in Alton. Matt Rabbitts was unfailingly helpful, going out of his way to show us round including on a Sunday afternoon when he was "off duty". Matt has dealt with the whole purchase efficiently and ...
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By: Tim B
Apr 17, 2013
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Thank you very much for your kind word about Matt Rabbitts – he is indeed a fine fellow and I will be sure to share your thoughts with him. We all hope that your mother is very happy in her new home and enjoys life in Alton Regards Tim B, Senior Partner WPR ...

“I went into warren Powell Richards in Farnham and was ......”

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Apr 12,2013
Minithumbup
By: 'Mrs Blackman'
Apr 12,2013
15 people found
this helpful
I went into warren Powell Richards in Farnham and was greeted by a very friendly team of people , very professional honest and I will use them when I want to let my property....
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By: Tim B
Apr 15, 2013
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Than you very much for your kind comments - we are delighted that it all worked out and very much hope that you are happy in your new home. As a small local business we very much appreciated your business. All the team wish you well Regards Tim B, Senior Partner WPR ...

“Amazing customer service, nice people, could have been more helpful! ......”

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Apr 11,2013
Minithumbup
By: 'Gareth h'
Apr 11,2013
15 people found
this helpful
Amazing customer service, nice people, could have been more helpful! First straight talking set of estate agents ever. No waffling stupid sales pitch just honesty...
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By: Tim B
Apr 12, 2013
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Thank you very much for your comments. As a straight talking estate agent I would just like to say thank you, we really appreciate your custom and are thrilled that you are happy. Best wishes Tim Buxton Senior Partner WPR ...

“Customer service can be a rare thing these days - ......”

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Apr 09,2013
Minithumbup
By: 'Kate R'
Apr 09,2013
14 people found
this helpful
Customer service can be a rare thing these days - but WPR obviously have it at the top of their agenda! I was extemely pleased and impressed with their service, and they obviously know the market very well. Chosing a local agent with staff who ...
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By: Tim B
Apr 12, 2013
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Thank you very much for your kind words and for recommending us to your friend. As a small private company we really appreciate it. All the team wish you well. Thank you again for picking us to act as your estate agent. Regards, Tim Buxton, Senior Partner WPR ...

“The agents acted very professionally and dealt with the sale ......”

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Apr 08,2013
Minithumbup
By: 'Rosemary Greenshields'
Apr 08,2013
17 people found
this helpful
The agents acted very professionally and dealt with the sale of my property very well ,dealing with any problems very quickly.They also kept me informed during the sale process. I would certainly recommend them to other people....
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By: Tim B
Apr 15, 2013
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Than you very much for your kind comments - we are delighted that it all worked out and very much hope that you are happy in your new home. As a small local business we very much appreciated your business. All the team wish you well Regards Tim B, Senior Partner WPR ...

“Helpful and friendly from first contact, viewings and through transaction, ......”

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Apr 08,2013
Minithumbup
By: 'Caroline'
Apr 08,2013
15 people found
this helpful
Helpful and friendly from first contact, viewings and through transaction, continued good service even after the purchase had completed and gave advice on my sale even though not acting on my behalf in this...
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By: Tim B
Apr 09, 2013
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Thank you very much for your kind words – as a small local company we truly appreciate both your support and your feedback – All the team wish you well for the future Thanks and regards Tim Buxton, Senior Partner, WPR ...

“We had been house hunting for many months before we ......”

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Apr 05,2013
Minithumbup
Polly
By: 'M Stevens'
Apr 05,2013
20 people found
this helpful
We had been house hunting for many months before we changed to the Alton area. Consequently, we had been in contact with a large number of agents and had cause for criticism from more than a few. As soon as we booked some viewings with ...
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By: Tim B
Apr 09, 2013
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Thank you very much for your kind words – as a small local company we truly appreciate both your support and your feedback – All the team wish you well for the future Thanks and regards Tim Buxton, Senior Partner, WPR ...

“We would like to thank Warren Powell Richards for not ......”

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Apr 02,2013
Minithumbup
Polly
By: 'Mr and Mrs Mortara'
Apr 02,2013
20 people found
this helpful
We would like to thank Warren Powell Richards for not only selling our property quickly but also in attaining our new property which we absolutely love. In particular, their communication and overall professionalism was apparent throughout the time and would especially like to thank Polly ...
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By: Tim B
Apr 03, 2013
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Mr & Mrs Mortara, many thanks for entrusting us to act as your estate agent. I am delighted that you are happy in your new home and hope you enjoy many happy years there. It was a pleasure to meet you and your family and we all wish you well. Regards Tim B, Senior Partner WPR ...

“Thank you Warren Mitchell and especially Ben for helping us ......”

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Apr 02,2013
Minithumbup
Nick
By: 'Julie Burns'
Apr 02,2013
18 people found
this helpful
Thank you Warren Mitchell and especially Ben for helping us purchase our dream home. Your friendly approach made the experience a positive one. When things got tricky it was always reassuring knowing you were there guiding use through the process. Likewise Nick, in the absence ...
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By: Tim B
Apr 03, 2013
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Julie. Thank you very much for your kind words. We are delighted that you like your new home. We all hope that you are very happy there and wish you well for the future. It was a pleasure to have acted as your estate agent, do call in if you are passing. Regards all the team at WPR ...

“Steve, Sourced this property for me as a Buy to ......”

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Mar 27,2013
Minithumbup
Richard
By: 'Ray Piper'
Mar 27,2013
19 people found
this helpful
Steve, Sourced this property for me as a Buy to Let Property and carried out the negotiations out very profesionally and kept me updated all the way through the purchase process. Once purchased the letting department over, Richard and his team were also very professional ...
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By: Tim B
Apr 02, 2013
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Thanks for your kind words Ray – It’s a pleasure to act for you. Regards Steve & Tim ...

“The Farnham office of Warren Powell-Richards couldn't have done more ......”

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Mar 26,2013
Minithumbup
By: 'Mark Hardling'
Mar 26,2013
19 people found
this helpful
The Farnham office of Warren Powell-Richards couldn't have done more to help us move. Not only did they sell my house in a very quick time but also then helped me negotiate on the one I bought. They liaised with my solicitor and even recommended ...
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By: Tim B
Apr 02, 2013
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Thank you very much for the kind word regarding my Farnham colleagues, I will be sure to share them with the team there. Regards and best wishes Tim B, Senior Partner WPR ...

“Polly was involved throughout the sale of my house. She ......”

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Mar 26,2013
Minithumbup
By: 'Chris H'
Mar 26,2013
19 people found
this helpful
Polly was involved throughout the sale of my house. She showed prospective buyers around the property and, once an offer had been accepted she kept in touch regularly, liaised with my buyer, and seemed to know more that the solicitors in some cases! Overall Polly ...
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By: Tim B
Apr 02, 2013
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Thank you very much Chris for the kind words regarding our modest company. It was a pleasure to act on your behalf – Best wishes Polly ...

“I couldn't speak more highly of Lloyd, Daniel and Clive. ......”

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Mar 25,2013
Minithumbup
Daniel
By: 'Dawn Ross'
Mar 25,2013
21 people found
this helpful
I couldn't speak more highly of Lloyd, Daniel and Clive. Charming to the core and a pleasure to deal with. Couldn't have bought a house from a more approachable agent. Thank you all....
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By: Tim B
Apr 03, 2013
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Thank you very much for your kind words. It is great to get such positive feedback; we/I really appreciate it. I will share your thoughts with Clive, Lloyd and Dan. Good luck in the future and best wishes. Tim B, Senior Partner, WPR ...

“All of the staff at Warren Powell Richards were always ......”

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Mar 23,2013
Minithumbup
Polly
By: 'L Harris'
Mar 23,2013
19 people found
this helpful
All of the staff at Warren Powell Richards were always extremely professional, polite and helpful. Polly particularly went out of her way to keep us informed and up to date regarding all viewings and eventually with the sale of the property. We wouldn't hesitate to ...
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By: Tim B
Apr 02, 2013
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What can we say? You are simply the best. Thanks for your support. It was a pleasure to act as you estate agents, we hope you are very happy. Call in for tea and coffee whenever you feel like a natter. Regards and best wishes – Polly & Ben ...

“This was the 2nd time we used wpr,We can`......”

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Mar 18,2013
Minithumbup
By: 'mr and mrs marlow'
Mar 18,2013
18 people found
this helpful
This was the 2nd time we used wpr,We can`t recommend them enough they were friendly and updated us after every viewing, and we believe got us the price for our property, After our purchase fell through Ben was genuinely kind and understanding we ...
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By: Tim B
Mar 20, 2013
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Thank you so much for your kind words – It was a great pleasure to act as your estate agent and we all wish you well in your new home. Tim Buxton Senior Partner WPR ...

“I have dealt with a number of estate agencies over ......”

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Mar 15,2013
Minithumbup
By: 'Charles Walters'
Mar 15,2013
22 people found
this helpful
I have dealt with a number of estate agencies over the years it is easy to distinguish between the good the bad and the ugly! And I have to say that these gentlemen certainly know their stuff! I had never dealt with WPR however a ...
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By: Lloyd
Mar 20, 2013
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Thank you so much for your kind words – It was a great pleasure to act as your estate agent and we all wish you well in your new home. Regards lloyd ...

“We were very impressed by the professionalism of our agent ......”

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Mar 13,2013
Minithumbup
Polly
By: 'David and Pauline Langford'
Mar 13,2013
22 people found
this helpful
We were very impressed by the professionalism of our agent representative, Polly Gillert, she dealt with our purchase from initial offer through to exchange of contracts in an extremely good manner and always represented her clients and us, the buyer, with due care and consideration ...
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By: Tim B
Mar 20, 2013
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Thank you so much for your kind words – It was a pleasure to act as your estate agent. We wish you well. Regards Tim Buxton (Senior Partner WPR) ...

“With a friendly and welcoming approach to their business I'm ......”

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Mar 12,2013
Minithumbup
Daniel
By: 'James Toben'
Mar 12,2013
21 people found
this helpful
With a friendly and welcoming approach to their business I'm not surprised they are doing so well. I dealt with Daniel from the start but soon found out that his attitude and enthusiasm was met with equal measure by Lloyd, Clive and the rest of ...
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By: TIm B
Mar 22, 2013
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Thanks very much for your kind words - it is lovely to get such positive feedback and I have shared you thoughts with the team at Farnham - Tim B Senior Partner WPR ...

“I went to all estate agents in Alton high street ......”

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Mar 12,2013
Minithumbup
Richard
By: 'Adrian'
Mar 12,2013
19 people found
this helpful
I went to all estate agents in Alton high street to register as I needed to find a property to rent. I found Richard very helpful from the start as I did some others but Richard was the only agent to contact me over the ...
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By: Tim B
Mar 20, 2013
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Thank you so much for your kind words – It was a pleasure to act as your estate agent. We wish you well. Regards Tim Buxton (Senior Partner WPR) ...

“We were involved with Warren Powell Richards in the selling ......”

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Mar 11,2013
Minithumbup
By: 'Becky shaylor'
Mar 11,2013
18 people found
this helpful
We were involved with Warren Powell Richards in the selling and buying of a property over a period of 13 plus months. Most of the hard working and innovative staff at the alton branch have helped in the challange of enabling us to successfully move home. ...
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By: Steve
Mar 22, 2013
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Thanks for your lovely words and also your amazing coffee cake. It went down very well with the team. Enjoy your wonderful new home. Steve Flavell - Partner ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards