Warren Powell Richards
5/5, 1639 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 94% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
292 1 389 8 544 2 381 0 21 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“First time renting my property and they were really supportive...”

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Mar 18,2019
Minithumbup
Richard
By: 'Gemma'
Mar 18,2019
3 people found
this helpful
I worked with WPR to buy my house and years later I am now renting it with them. The whole experience was new to me but Richard was really supportive in the process. rnThey are helping me manage the property, so know they are always ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Mar 18, 2019
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Thank you very much for entrusting us at WPR to look after you rental property - we promise to take great care of you. Thank you too for writing your supportive review of Richards at WPR Alton. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great...”

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Mar 18,2019
Minithumbup
Richard
By: 'Jack Trowbridge'
Mar 18,2019
5 people found
this helpful
Richard was really helpful throughout the whole process, remaining in regular contact and supplying all necessary information . Would certainly recommend to anyone in the future!...
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Was this helpful? Yes
By: Tim B
Mar 20, 2019
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Hello and thank you for the kind review of Richard who heads up the WPR lettings team. It's very good of you and we hope you are enjoying life in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great communication...”

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Mar 14,2019
Minithumbup
James
By: 'Jonathan Marren'
Mar 14,2019
3 people found
this helpful
Very pleased with WPR and James King; always happy to help, quick response to queries throughout the process and happy to go the extra mile....
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Comment on agent fees
Purchaser so unknown.
Was this helpful? Yes
By: Tim B
Mar 18, 2019
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It's very good of you to have written your review of James at WPR Grayshott, I know James was delighted to see you comments and we are very appreciative. I hope you are very happy with your super new home. Regards and very best wishes, Tim B, Senior Partner,Warren Powell-Richards. ...

“Brilliant Service...”

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Mar 14,2019
Minithumbup
Richard
By: 'Mr and Mrs Davey'
Mar 14,2019
2 people found
this helpful
Richard has been polite and informative, always on time and answered all of our questions. Made things very smooth and easy to follow....
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Comment on agent fees
ok
Was this helpful? Yes
By: Tim B
Mar 18, 2019
View all comments (1)
Just a note to say a big thank you for taking the time to write your kind review featuring Richard Santos who head up our WPR Lettings team. We are very grateful to you and hope that you are enjoying life in your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding...”

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Mar 12,2019
Minithumbup
Mike
By: 'Naomi & John'
Mar 12,2019
4 people found
this helpful
WPR helped us find and secure the house we were looking for, for the price we wanted to pay. From the first meeting to the last Rob made every effort to 'stick with us'. He and his team demonstrated professionalism & resilience throughout the process....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Mar 13, 2019
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Thank you very much for taking the time to write your review featuring Mike and Rob at WPR Farnham. We are very appreciative and hope that you are very pleased with your super new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant service...”

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Mar 12,2019
Minithumbup
Mike
By: 'T Lennard'
Mar 12,2019
5 people found
this helpful
Warren Powell Richards in Farnham provided an excellent service from start to finish. We valued their expertise, knowledge of the local market and attentiveness throughout. Robert and Mike were professional and efficient and I would happily recommend them to anyone (in fact, we already have!). ...
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Comment on agent fees
Very good - competitive and fair.
Was this helpful? Yes
By: Tim B
Mar 13, 2019
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What a great review of Rob , Mike and the team at WPR Farnham thank you very much for sharing your thoughts and also for the kind recommendation. We are very grateful to you and hope that all is going well with your future plans. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service...”

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Mar 08,2019
Minithumbup
Robert
Sarah
By: 'Ann Bleddyn'
Mar 08,2019
3 people found
this helpful
Very professional, friendly service was given by the team at WPR Grayshott. We are now looking foward to moving into our new home. THANK YOU....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Tim B
Mar 09, 2019
View all comments (1)
How exciting to be moving into your new home, I hope you love it and that everything goes to plan. Thank you very much for your kind review of Sarah, Robert and the team at WPR Grayshott, we appreciate you sharing your thoughts. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A quick turnaround!...”

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Mar 08,2019
Minithumbup
Steven
Steven
By: 'Pippa in Farnham'
Mar 08,2019
4 people found
this helpful
I bought a small buy to let house through WPR and was put in contact with Steven for letting it. Steven is highly professional and very knowledgable and went out of his way to come to the house with me to make suggestions for getting ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Mar 09, 2019
View all comments (1)
Thank you very much for the review of Steven who heads up WPR Lettings in Farnham. It's great to know that all is going well with your rental property and we really appreciate the opportunity of acting as your Letting Agent. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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Mar 05,2019
Minithumbup
Richard
By: 'Alice'
Mar 05,2019
3 people found
this helpful
I found Richard to be a very professional, reliable and understanding agent, always ensuring that the needs and requirements of the tenants are dealt with quickly and effectively. I would not hesitate to recommend Richard and Warren Powell Richards to any prospective renters....
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Was this helpful? Yes
By: Tim B
Mar 05, 2019
View all comments (1)
Thank you very much for the review of my friend and colleague Richard Santos who heads up our WPR Lettings team. We are very grateful to you and wish you the very best with your ongoing moving plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Renting...”

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Mar 01,2019
Minithumbup
Richard
By: 'Cheryl'
Mar 01,2019
5 people found
this helpful
Richard is curtious, helpful and friendly to approach always quick to deal with any query and resolve any situation or changes to a letting agreement. I have been renting through WPR for over 6 years now and always have had a good positive experience with Richard. ...
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Was this helpful? Yes
By: Tim B
Mar 01, 2019
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It's very good of you to have shared your thoughts on working with Richard Santos ar WPR Lettings in Alton. Thank you very much and thank you also for being such a great tenant over the years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, sympathetic and efficient...”

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Feb 28,2019
Minithumbup
Clare
By: 'Sherlock'
Feb 28,2019
4 people found
this helpful
We had a tight timescale to move, under some pressure. Clare was quick, focussed and helpful in her choice of properties to view, given our initial discussion. With her help we very quickly found the house which suited us best, given what was available on ...
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Comment on agent fees
Not applicable, we were purchasers
Was this helpful? Yes
By: Tim B
Mar 01, 2019
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What a very kind and comprehensive review of Clare at WPR Alton. Thank you very much indeed, we appreciate you sharing your experience. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, professional and an expert in his field...”

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Feb 22,2019
Minithumbup
Harry
By: 'Christian&Melanie'
Feb 22,2019
6 people found
this helpful
I purchased a house through Warren-Powell Richards in Alton and was fortunate enough to deal with Harry Kellie throughout the whole process. There were issues with the bottom of my chain which delayed the exchange by nearly 5 months but Harry was there every step of ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Feb 22, 2019
View all comments (1)
Thank you very much for your review of Harry and WPR Alton. I was very pleased to hear that after such a long time your sales reached a satisfactory conclusion and hope that you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Make deals stick in a tough market...”

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Feb 18,2019
Minithumbup
Daniel
Neil
By: 'Ex Surveyor'
Feb 18,2019
6 people found
this helpful
As well as being nice people, Daniel and Neil have acted throughout in a professional manner. What was also important and marked them out for me is that they are obviously used to operating in a tough market where gentle persistence, coming across as authoritative, ...
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Comment on agent fees
Value for money
Was this helpful? Yes
By: Tim B
Feb 19, 2019
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What a super review of Dan and Neil, thank you very much. Thank you too for picking us at WPR to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service...”

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Feb 13,2019
Minithumbup
James
Darren
By: 'andymap'
Feb 13,2019
4 people found
this helpful
James has been amazing from start to finish. He's tenacity with other agents and lawyers has been superb. There seems to be a lot of adverts re excessive Agent charges, but I must say that Darren and his team (particularly James) have been well worth ...
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Comment on agent fees
See above.
Was this helpful? Yes
By: Tim B
Feb 14, 2019
View all comments (1)
Thank you very much for your kind review of Darren and in particular James. It's sounds like a great result so it's very kind of you to share your experience of dealing with our Grayshott team. Thank you too for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service and very helpful...”

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Feb 11,2019
Minithumbup
Richard
By: 'Mr L'
Feb 11,2019
6 people found
this helpful
So far had a really good experience with WPR. Richard has been very helpful at answering any questions and also making sure our love has been as seamless as possible....
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Was this helpful? Yes
By: seckin
Feb 22, 2019
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Richard has been very helpful and kind since i first step into their agency. Everything was sorted really quick and proffessionally. ...

“Excellent Lettings agent...”

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Feb 08,2019
Minithumbup
Richard
By: 'Katen'
Feb 08,2019
5 people found
this helpful
Richard is an excellent agent. He found a suitable tenant extremely quickly. Everything has been handled in a very helpful and professional manner with nothing being too much trouble - even fitting a new hob extractor fan filter !...
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Comment on agent fees
Fees seem reasonable
Was this helpful? Yes
By: Tim B
Feb 11, 2019
View all comments (1)
Thank you very much for your super review featuring Richard who heads up WPR Lettings and also for picking WPR to act as your letting agent. We appreciate both your comments and your business, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Jacob Boorah...”

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Feb 08,2019
Minithumbup
Jacob
James
By: 'Steve B'
Feb 08,2019
4 people found
this helpful
As an agency the range of properties is wide and specifically about Jacob he was extremely helpful during the viewings and clearly listened to my requirements before recommending properties that best met the criteria I gave. He was easy to speak to and friendly as ...
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Was this helpful? Yes
By: Tim B
Feb 11, 2019
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Just a little note to say thank you for writing your kind review featuring Jacob and James at WPR Grayshott. It's very good of you and much appreciated. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent letting agents...”

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Feb 07,2019
Minithumbup
Richard
By: 'Vicky'
Feb 07,2019
4 people found
this helpful
Richard has handled the letting on our property in Alton since 2010 and we have received exceptional service for all of that time. He handled everything we needed to know when we first let out our property and has found us a number of tenants over ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 07, 2019
View all comments (1)
Thank you very much for your kind words regarding Richard who heads up WPR Lettings and also for being such a loyal customer and client of our Company. We are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommended!...”

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Feb 04,2019
Minithumbup
Robert
By: 'Liz Burton'
Feb 04,2019
6 people found
this helpful
WPR provided brilliant service selling our house in 2018. Robert, Michaela and Darren were prompt, honest and supportive throughout - couldn't have asked for more. Would not hesitate to recommend them....
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Comment on agent fees
Very reasonable fees. Competitive for the area.
Was this helpful? Yes
By: Tim B
Feb 06, 2019
View all comments (1)
What a kind and positive review of WPR, thank you very much. Thank you too for picking us at WPR to act as your Estate Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House Rental...”

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Feb 04,2019
Minithumbup
Richard
By: 'Hugh and Elaine'
Feb 04,2019
4 people found
this helpful
We have found it a very positive experience dealing with Richard Santos from Warren Powell Richards, Richard has been extremely helpful and very efficient and we would certainly recommend him as a person and Warren Powell-Richards as a company....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 06, 2019
View all comments (1)
Thanks for the super review and your kind recommendation, I hope you are very happy in your new home and enjoying life in Hampshire. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Went the extra mile...”

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Feb 03,2019
Minithumbup
Robert
By: 'Captain Paul of Yacht Helen Mary Gee'
Feb 03,2019
3 people found
this helpful
Robert had a retired motor trader and his lawyer wife with years in the property world and a fairly interesting elderly public figure trading down from a local 4 acre estate to put together and get over the hurdle . On the pace right up to the ...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
By: Tim B
Feb 06, 2019
View all comments (1)
What a super review - how lovely to be bobbing around the med, I hope you were having fun. Great to hear that everything went to plan. We are very grateful for your review and also for picking Robert and WPR to act as your agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Support...”

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Feb 01,2019
Minithumbup
Darren
By: 'Warren'
Feb 01,2019
4 people found
this helpful
Have dealt with Darren on a number of occasions and he and the rest of the team are very helpful. Advice has been honest and accurate and secured property at the right price....
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Comment on agent fees
Market competitive
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
Just a little note to say thank you very much for your review of Darren and his team at team at WPR Grayshott. We are very grateful to you for sharing your experience and wish you all the best wish your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant...”

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Feb 01,2019
Minithumbup
Clare
By: 'Anna.P'
Feb 01,2019
6 people found
this helpful
Clare has been amazing throughout my move. She has been efficient and friendly, relieving me of all the stress involved. I have no hesitation in recommending her and her team....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
Thank you for taking the time to write a few words about Clare and the team at WPR Alton, we really appreciate your kind words. I hope you are very happy with your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Great...”

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Feb 01,2019
Minithumbup
Jacob
By: 'Justin B'
Feb 01,2019
4 people found
this helpful
What a great little Letting Agent! i had the task of renting out my late mums property, Jacob guided me through the property and we had it rented with a local tenant in no time at all! Cannot fault the chap!...
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Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
Thank you very much for sharing your experience of dealing with Jacob who heads up WPR Lettings in Grayshott. It's very kind of you and much appreciated. Thank you too for picking WPR to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Never Had to Chase!...”

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Feb 01,2019
Minithumbup
Richard
By: 'Tanya Brooks'
Feb 01,2019
4 people found
this helpful
Richard has been a pleasure to deal with especially as this is our first rental experience. Richard has genuine customer service skills and my best experience with him and Warren Powell is you dont have to chase. Ask for something to be done and it ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
What a great review of WPR Lettings in Alton and in particular my colleague Richard Santos. We are very grateful to you for your kind words and also for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Undervalued individual...”

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Feb 01,2019
Minithumbup
Jacob
By: 'Alexandra'
Feb 01,2019
5 people found
this helpful
We were looking to rent a property locally, Jacob registered on us asking all the important questions then kept us updated with suitable properties sometimes before they even went on the market! We soon found one we really liked. He proceeded to hold our hand ...
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Comment on agent fees
Great
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
What a glowing review of Jacob who heads up WPR Lettings in Grayshott, thank you very much. Jacob is indeed a well valued member of the WPR team and so it's great hear your recommendation and recognition of his many qualities. I very much hope you like your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

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Jan 31,2019
Minithumbup
Robert
By: 'Jennifer'
Jan 31,2019
4 people found
this helpful
I knew as soon as I met Robert that he would not let me down. In fact he far exceeded my expectations when he sold the property concerned in record time. It has been an absolute pleasure to deal with such a courteous, professional young ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
Thank you so much for taking a few minutes to write your great review of Robert at WPR Grayshott, who is as you say a super young fellow. It's also very good of you to have picked WPR to act as your estate agent, we really appreciate your business. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings...”

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Jan 30,2019
Minithumbup
Darren
By: 'Lisa Masters'
Jan 30,2019
4 people found
this helpful
Darren was fabulous at walking me through the letting process (as a first time Tenant!). He was fabulous at explaining everything to me and he and the team at Grayshott went over and above to ensure everything was perfect. Thank you!...
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By: Tim B
Jan 30, 2019
View all comments (1)
Thank you very much for the review of my business Partner Darren and the WPR Grayshott team, it is very kind of you. I hope that you are very happy with your new rental home and are enjoying living in wonderful Grayshott. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Sale of House...”

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Jan 30,2019
Minithumbup
Ian
By: 'Neil'
Jan 30,2019
4 people found
this helpful
I found the agent, Ian Gough, very helpful indeed. Nothing was too much trouble and did every thing he could do to relieve the stress of moving. He kept me in the picture at every stage of our move. On top of this, he was ...
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Was this helpful? Yes
By: Tim B
Jan 30, 2019
View all comments (1)
Hello and thank you for taking the time to write your kind review of Ian who heads up the WPR team in Haslemere, we are very appreciative. I hope you are very happy with your new homes. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommended...”

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Jan 30,2019
Minithumbup
Daniel
Neil
By: 'Mrs T'
Jan 30,2019
3 people found
this helpful
Excellent customer service. The team were all friendly, helpful, reliable and honest. They made the whole process as painless as possible, which wasn't always easy given the market we were facing!...
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By: Tim B
Jan 31, 2019
View all comments (1)
Just a little note to say a big thank you for picking WPR to act as your agent but also for taking the time to write your flattering review. We are very grateful to you and wish you all the best with your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


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Warren Powell Richards