• Tim Buxton
    Tim Buxton
  • Richard Santos
    Richard Santos
  • Polly Gillert
    Polly Gillert
  • Nick Warren
    Nick Warren
  • Clare Knight
    Clare Knight
  • Clive Powell-Richards
    Clive Powell-Richards
  • Lloyd Clarke
    Lloyd Clarke
  • Simon Greenwood
    Simon Greenwood
  • Trish Brown
    Trish Brown
  • Stacey Allan
    Stacey Allan
  • Darren Light
    Darren Light
  • Michaela Williams
    Michaela Williams
  • Nathan Warren
    Nathan Warren
  • Steven Byers
    Steven Byers
  • Desmond Parker
    Desmond Parker
  • Daniel Vasey
    Daniel Vasey
  • Jacob Boorah
    Jacob Boorah
  • Robert Watson
    Robert Watson
  • Matt Rabbitts
    Matt Rabbitts
  • Neil Pritchard
    Neil Pritchard
  • Laura Smith
    Laura Smith
  • Paul Stephens
    Paul Stephens
  • Harry Kellie
    Harry Kellie
  • Elizabeth Lowther
    Elizabeth Lowther
  • Benjamin Coulston
    Benjamin Coulston
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Nov 22,2017
Minithumbup
Polly Gillert
By: 'abbiet'
Nov 22,2017
2 people found
this helpful
Polly helped us find our first home and as a buyer, we were extremely impressed with her level of attentiveness, particularly through the latter stages of the transaction when certain things needed chasing due to slow lawyers. We had viewed properties on the market with two other estate agents in Alton and neither felt as genuine or helpful as WPR. Everyone we spoke to at the firm was very helpful. If we ever come to sell the property, we will most certainly be using WPR....
read full review
Comment on agent fees
N/A - buyer
Was this helpful? Yes
Nov 22,2017
Minithumbup
Richard Santos
By: 'Chris B'
Nov 22,2017
2 people found
this helpful
Dealing with Richard, and by extension Warren Powell-Richards was a refreshing experience. I'd been looking for a rental property for a few months and hadn't had much luck; things were either far above budget/requirement or had a poor state of repair/facility. When I got in contact with Richard he had two properties to show me, both of which were for extremely reasonable prices. Upon being shown around both of them, they were in excellent condition, well located, great value, and clea...
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Was this helpful? Yes
Nov 22,2017
Minithumbup
Richard Santos
By: 'PAUL MUNRO'
Nov 22,2017
2 people found
this helpful
I have rented properties through Warren Powell-Richards several times over the years. Richard Santos of Warren Powell-Richards has been very helpful on every occasion and I have no hesitation in offering my 5* recommendation. Paul Munro...
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Comment on agent fees
VERY FAIR!
Was this helpful? Yes
Nov 22,2017
Minithumbup
Michaela Williams
Laura Smith
By: 'Amanda Pedder'
Nov 22,2017
3 people found
this helpful
I recently completed on the sale of my property and the staff at Warren Powell, Grayshott were instrumental in making the dream that I had 11 months ago become a reality! I was not the easiest of clients during the time it took to secure an offer on our property. The staff at Warren Powell were perceptive of my need to have regular feedback and ensured that I had one key person who would regularly link with me to give me feedback or keep me updated. Laura was a god send and kept me sane througho...
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Comment on agent fees
Fair and reasonable.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Carole Dalby
Simon Greenwood
By: 'Peta'
Nov 21,2017
3 people found
this helpful
What an absolute pleasure it was to deal with Carole and Simon. They managed to negotiate a tenancy both swiftly and without compromise on the asked rental. They dealt with viewings in a professional and positive manner. The inventory company they organised on our behalf was equally as pleasant and efficient. After a bad experience with a large national letting company, I will without hesitation look to them for all future lettings....
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Was this helpful? Yes
Nov 20,2017
Minithumbup
Michaela Williams
Sarah Johnson
By: 'Kate'
Nov 20,2017
3 people found
this helpful
Sarah and Michaela have been amazing all the way through our first house purchase! Always approachable and willing to go to the property so that we could check something. Kept on top of the sale after our offer was accepted to make sure the sale went smoothly....
read full review
Was this helpful? Yes
Nov 19,2017
Minithumbup
Neil Pritchard
By: 'Anna & Peter, Shalford'
Nov 19,2017
4 people found
this helpful
We have received excellent service from start to finish from Neil Pritchard and Warren Powell Richards. He has been fully professional, knowledgeable, accommodating and helpful throughout the process, and WPR's performance has stood out from every agent we have encountered before and during this move. A proficient service with a personal touch, thank you for your outstanding guidance through a stressful time of life!...
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Comment on agent fees
Very reasonable for the quality of the service provided.
Was this helpful? Yes
Nov 19,2017
Minithumbup
Clare Knight
By: 'Mike Lee'
Nov 19,2017
2 people found
this helpful
Clare is a very capable young lady. The transaction took a long time to complete (not the fault of WPR) but Clare was very attentive in chasing up solicitors etc and reporting back to me. A very efficient and pleasant person...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Nov 18,2017
Minithumbup
Michaela Williams
Laura Smith
By: 'SJ'
Nov 18,2017
3 people found
this helpful
I wouldn't hesitate to recommend WPR as agents, and individually, each member of staff has worked diligently and with integrity to see our sale through to its conclusion. WPR are extremely professional and all staff are affable, knowledgeable and courteous. I was hesitant about marketing my property, but I've been so pleasantly surprised and I would happily recommend the Grayshott team to anyone....
read full review
Comment on agent fees
Competitive in the market. I met with three agents and WPR fees were the lowest.
Was this helpful? Yes
Nov 16,2017
Minithumbdown
Paul Stephens
Desmond Parker
By: 'Shaq'
Nov 16,2017
2 people found
this helpful
Very helpful. Had to move fast amd they did their best to have us moved in quickly. Very good service. Allways Always free to answer questions ect. Overall the best agent I've had so far!...
read full review
Was this helpful? Yes
Nov 16,2017
Minithumbup
Desmond Parker
Clive Powell-Richards
By: 'John'
Nov 16,2017
2 people found
this helpful
Clive and Des were fantastic agents for my house sale in Haslemere: knowledgeable, friendly and really hard working. Highly recommended....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Clare Knight
By: 'Tom'
Nov 15,2017
3 people found
this helpful
Harry H and Clare did a fab job of selling our property and facilitating a purchase with them — we concluded the transactions in record time. We were told by Harry he would not leave the office the day we listed out property until he had secured 3x viewings and within days of that we had an offer accepted. Great communications and very happy with the process. Thank you!...
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Comment on agent fees
In line with the market.
Was this helpful? Yes
By: Tim B
Nov 15, 2017
View all comments (1)
What a super review of Harry and Clare - thank you very much. Thank too for picking WPR Alton to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 15,2017
Minithumbup
Clive Powell-Richards
Paul Stephens
By: 'Gem'
Nov 15,2017
2 people found
this helpful
Clive and Paul at Warren and Powell Richards were an absolute delight. Made the experience of buying my first home easy and comfortable and helped whenever necessary....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 16, 2017
View all comments (1)
Thank you very much for your kind comment regarding my colleagues Clive and Paul - we are very grateful to you and hope that you absolutely love your new home and will be very happy there - best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 10,2017
Minithumbup
Clare Knight
By: 'TAW'
Nov 10,2017
2 people found
this helpful
This has been a long and difficult sale, but through out the whole process Clare has remained positive and upbeat. I think a lot of agents would have lost interest in the sale when things were not going well, but Clare has doggedly continue to push the buyer, keeping us informed on a very regular basis. I am very happy to recommend Clare....
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Comment on agent fees
I was happy with the fees.
Was this helpful? Yes
By: Tim B
Nov 15, 2017
View all comments (1)
Thank you very much for your kind review of Clare at WPR Alton. I am delighted that your sale had a satisfactory conclusion after a testing time. Thank you for picking us at WPR to act as your Agent and for sticking with the sale when things got tough. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 08,2017
Minithumbup
Simon Greenwood
By: 'Joe. Aimee'
Nov 08,2017
2 people found
this helpful
Friendly, honest, helpful. Could not ask for more really. We found what we wanted in no time. Everything was explained and dealt with perfectly....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Nov 09, 2017
View all comments (1)
Hello and thank you for the review of Simon who heads up WPR Lettings in Farnham, It's very kind of you. I hope you are super happy in your new home, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 08,2017
Minithumbup
Darren Light
Michaela Williams
By: 'Nigel'
Nov 08,2017
3 people found
this helpful
Darren and Michaela were the ultimate professionals in ensuring that the sale of our property was completed to the timescales set out. An excellent service from the whole team particularly late on in the process when there were issues with the buyer delaying the exchange of contracts....
read full review
Was this helpful? Yes
By: Tim B
Nov 09, 2017
View all comments (1)
Just a little note to thank you for your kind review of WPR Grayshott and in particular Michaela and Darren. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your Estate Agent. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 06,2017
Minithumbup
Lloyd Clarke
Nathan Warren
By: 'roger'
Nov 06,2017
6 people found
this helpful
Lloyd and Nathan now at Haslemere branch were very professional and really up for what they do always friendly and easy to talk to when selling the property would use again and fully recommend Farnham branch...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 06, 2017
View all comments (1)
Hi Roger, thank you very much for picking us at WPR to act as your Estate Agent and also for taking the time to write you review featuring Lloyd and Nathan. It's very good of you and we do appreciate it. Very best wishes with your future plan, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 06,2017
Minithumbup
Paul Stephens
By: 'Paul T'
Nov 06,2017
4 people found
this helpful
Paul from Warren Powell Richards made the whole lettings process a pleasure. He was honest and straight forward to deal with and always very friendly. fees were easy to understand and they could not have done more for me as a tenant...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Nov 07, 2017
View all comments (1)
Just a little note to say thank you for the review of Paul at WPR Haslemere Lettings. It is very kind of you to have shared your thoughts and we do appreciate it. I hope you are happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 03,2017
Minithumbup
Richard Santos
By: 'DIY Landlord'
Nov 03,2017
5 people found
this helpful
Richard Santos has helped to find two tenants for our property. His attention to detail and professional approach at all times has led to us letting the property to excellent tenants both times. His prompt responses to emails and calls made the process efficient and he was always happy to explain any parts of the paperwork when needed. We will continue to use WPR as we have been delighted with the service we have received. We would not hesitate to recommend Richard to other landlords....
read full review
Comment on agent fees
Fees were explained and understood and were therefore acceptable. Some felxibility in the fees was helpful as not all services were required.
Was this helpful? Yes
By: Tim B
Nov 06, 2017
View all comments (1)
Thank you very much for your supportive review featuring my friend and colleague Richard Santos and also for being such a great client and supporter of our Company, We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 02,2017
Minithumbup
Stacey Allan
By: 'D Williams'
Nov 02,2017
6 people found
this helpful
all I can say is thanks Stacey. on the ball for both parties concerned and professional down to a tee . I have just purchased a great house by you helping me and the seller through a longer than average period . brilliant throughout - wouldn't change a thing. thanks again !...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Nov 06, 2017
View all comments (1)
Just a little note to wish you well in your new home and to thank you for taking the time to write you kind review of Stacey at WPR Farnham. We are very grateful to you. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Oct 30,2017
Minithumbup
Steven Byers
By: 'ctp robinson'
Oct 30,2017
7 people found
this helpful
Hi steven. I would just like to thank you for your help and consideration in finding me a great accommodation and good location, after all the trouble and time i spent with other agents in all the surroundings locations you guys come out well in front and believe me you were the only honest ones of the bunch. All the best, Captain Robinson...
read full review
Was this helpful? Yes
By: Tim B
Oct 31, 2017
View all comments (1)
Just a little note to thank you for your kind review of Steven who heads up WPR Lettings in Godalming. It was very kind of you and is much appreciated. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 30,2017
Minithumbup
Paul Stephens
By: 'Rodger'
Oct 30,2017
5 people found
this helpful
Paul was very helpful and polite.I would definitely recommend his services to other people looking for a flat to rent or buying a property in the area......
read full review
Comment on agent fees
In line with other estate agents...
Was this helpful? Yes
By: Tim B
Oct 31, 2017
View all comments (1)
It is very good of you to have taken the time to write your review of my colleague Paul at WPR Haslemere. He is a fine fellow so it good to see your comments, thank you very much. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 30,2017
Minithumbup
Richard Santos
Clare Knight
By: 'ALTON EXCELLENCE'
Oct 30,2017
5 people found
this helpful
The professionalism and excellent service from Richard and Clare made the entire transaction very easy and smooth. They continually kept me up to date, resolved issues and managed the entire process brilliantly. I would have no hesitation in using them again....
read full review
Comment on agent fees
Very Competitive, but more importantly, excellent service.
Was this helpful? Yes
By: Tim B
Oct 31, 2017
View all comments (1)
Thank you very much fro writing your review about the WPR Lettings team and in particular Clare and Richard. It is very good of you and we do appreciate it. Thank you too for picking us at WPR to act as your Agent, I know we have plenty of competition. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 25,2017
Minithumbup
Carole Dalby
Simon Greenwood
By: 'JJ'
Oct 25,2017
8 people found
this helpful
Excellent service, efficient and professional, and the staff gave the impression of really wanting to help too. Carole was also very kind when my mother (the tenant) had a fall, and went out of her way to accommodate the delayed move in date as a result....
read full review
Comment on agent fees
Seem fairly standard
Was this helpful? Yes
By: Tim B
Oct 25, 2017
View all comments (1)
Thank you very much for your supportive review featuring the wonderful Carol and Simon team, I am very grateful to you for sharing your thoughts. I hope you are very happy in your new home. Very best wishes and regards, TIm B, Senior Partner, Warren Powell-Richards ...
Oct 25,2017
Minithumbup
Clare Knight
By: 'Samantha O'Donoghue'
Oct 25,2017
6 people found
this helpful
I'm very happy to have the opportunity to sing the praises of Clare Knight. The seller of the property I purchased chose Warren Powell Richards as the agent to sell through. There were complications due to the sellers solicitor and my own which lead to frustrations, this uncertainty would have been made much worse if it wasn't for the professional efforts of Clare and her team. She provided frequent support and reassurance throughout, I really felt that Clare was my rock and a shining ...
read full review
Comment on agent fees
I was the buyer, not the seller so cannot comment on this aspect.
Was this helpful? Yes
By: Tim B
Oct 25, 2017
View all comments (1)
What a lovely review about Clare - thank you very much, it is very kind of you. I hope you absolutely love your super new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 25,2017
Minithumbup
Richard Santos
By: 'Louise & Iain'
Oct 25,2017
6 people found
this helpful
We have rented a property through Warren Powell Richards for the past 6 years and have dealt exclusively with Richard Santos. The initial rental process was dealt with professionally and was made easy for us by his efficient service. Richard has always dealt with any queries we may have promptly and fairly. On recently vacating the property we found ourselves in dispute with the landlord who refused to return our deposit, we believe unjustly. At this point Richard displayed a huge amount of know...
read full review
Comment on agent fees
More than fair for the after care service we received.
Was this helpful? Yes
By: Tim B
Oct 25, 2017
View all comments (1)
Thank you very much for taking the time to write your thorough review of Richard Santos who heads up our WPR Letting team and your experience of letting via us over the past few years. I am glad that everything got sorted out regarding your deposit and wish you all the very best with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 25,2017
Minithumbup
Harry Kellie
By: 'Sam'
Oct 25,2017
4 people found
this helpful
Harry Is such a professional young man, Good local knowledge, helpful, attentive and kept us informed every step of the way. Great liason with solicitors and very supportive through the whole process...
read full review
Comment on agent fees
Purchaser
Was this helpful? Yes
By: Tim B
Oct 26, 2017
View all comments (1)
Hi Sam, just a little note to thank you for your review of young Harry - he is a fine fellow so it's great to see your comments. I hope you are very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 19,2017
Minithumbup
Richard Santos
By: 'Laura B'
Oct 19,2017
6 people found
this helpful
Couldn't have been more efficient,courteous and helpful. For the second time around found the perfect tenants. So stress free!!!Wouldn't use any other agent!!!...
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
By: Tim B
Oct 19, 2017
View all comments (2)
Hi Laura, thanks ever so much for your review of Richard and also for being such a great client of our Company. We really appreciate it. Very best wishes and regards Tim B, Senior Partner, Warren Powell-RIchards ...
Oct 19,2017
Minithumbup
Richard Santos
By: 'Adam'
Oct 19,2017
7 people found
this helpful
Excellent service and a seamless transition to new dwelling. I would definitely use this agent again and highly recommend their services....
read full review
Was this helpful? Yes
By: Tim B
Oct 19, 2017
View all comments (1)
Just a little note to wish you well in your new home and to thank you for taking the time to write you complimentary review of Richard Santos and the team at WPR Lettings in Alton. We really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 19,2017
Minithumbup
Richard Santos
By: 'Mike Hepburn'
Oct 19,2017
6 people found
this helpful
Warren Powell Richards are probably in my opinion the most professional and yet most approachable estate agents I have ever had the pleasure in using. Since the sale of my house in Farnham with Warren Powell Richards (Farnham) I have been renting a house through there Alton office under the guidance of Richard Santos. He is a real Gentlemen and is extremely polite and professional I would like to take this opportunity in thanking him for all his efforts. Notwithstanding there service and support...
read full review
Comment on agent fees
Setting the standards others follow
Was this helpful? Yes
By: Tim B
Oct 24, 2017
View all comments (1)
Thanks ever so much for the great review of my colleague Richard who heads up our WPR lettings team, we are very grateful to you. We will now have to deal with his big head but it's a small price to pay for your kind words. Thanks you very much also for your trust in our Company and your continued business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
173 1 215 3 391 2 258 0 17 1

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Agent Fees

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Last updated at 9:35 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9 7PD

Godalming, GU7 1AU

Alton, GU34 1EN

Haslemere, GU27 2HJ

Hindhead, GU26 6LQ


Alton
78 High Street, Alton GU34 1EN
(545)
Farnham
28b Downing Street, Farnham GU9 7PD
(159)
Godalming
47 High Street, Godalming GU7 1AU
(78)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(194)
Haslemere
32 High Street, Haslemere GU27 2HJ
(85)


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