• Tim Buxton
    Tim Buxton
  • Richard Santos
    Richard Santos
  • Polly Gillert
    Polly Gillert
  • Nick Warren
    Nick Warren
  • Clare Knight
    Clare Knight
  • Clive Powell-Richards
    Clive Powell-Richards
  • Lloyd Clarke
    Lloyd Clarke
  • Simon Greenwood
    Simon Greenwood
  • Trish Brown
    Trish Brown
  • Stacey Allan
    Stacey Allan
  • Darren Light
    Darren Light
  • Michaela Williams
    Michaela Williams
  • Nathan Warren
    Nathan Warren
  • Steven Byers
    Steven Byers
  • Desmond Parker
    Desmond Parker
  • Daniel Vasey
    Daniel Vasey
  • Jacob Boorah
    Jacob Boorah
  • Robert Watson
    Robert Watson
  • Matt Rabbitts
    Matt Rabbitts
  • Neil Pritchard
    Neil Pritchard
  • Laura Smith
    Laura Smith
  • Paul Stephens
    Paul Stephens
  • Harry Kellie
    Harry Kellie
  • Elizabeth Lowther
    Elizabeth Lowther
  • Benjamin Coulston
    Benjamin Coulston
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Feb 19,2016
Minithumbdown
By: 'Amlnew'
Feb 19,2016
1 people found
this helpful
Our time was completely wasted, they knew information which clearly showed that the property was not a available such as they had accepted an offer and were only keeping it on the market due to the requirements of probate, also they would only accept people with 80% of the equity well a first time buyer is rarely going to have that. Total waste of our time! Don't bother with them they just string you along....
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Was this helpful? Yes
By: Tim B
Feb 19, 2016
View all comments (1)
Thank you for finding the time to write your review of WPR Haslemere. I am truly sorry for your disappointment. I know how frustrating it is as a first time buyer to miss out on a property that you were obviously very keen on. Immediately I read your comments I visited the branch to ascertain what happened and I must add a little clarity to the situation. When you asked to view the property our team told you that there were other offers on the property but at this stage the owners were yet ...
Oct 25,2012
Minithumbdown
By: 'Lozza16'
Oct 25,2012
15 people found
this helpful
Worst agents I have ever dealt with. House was being marketed with 3 local agents by new build company who we had part exchanged the house with. The house sold. The buyer was selling their house through WPR, but because she made the offer through another agent and not WPR, they took exception. They completely sabotaged the sale of the house by feeding the buyer lies about when we were able to move out and suggested that they she find somewhere else (through them, of course). They then phon...
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Was this helpful? Yes
By: Tim B
Mar 22, 2013
View all comments (2)
A bit mean really – we told your potential buyer (a vendor client of ours) that you were not prepared to move in the timescale that she wanted (the truth). We pride ourselves on our absolute honesty and are not prepared to lie in order to put a deal together that would inevitably fall through at a later date. I must also respectfully mention that your use of extremely bad and foul language to a hard working and decent young lady who works in our team is completely unacceptable. She was ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
166 1 200 2 372 2 248 0 16 1

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Last updated at 9:35 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Alton, GU34 1EN

Farnham, GU9 7PD

Godalming, GU7 1AU

Haslemere, GU27 2HJ

Hindhead, GU26 6LQ


Alton
78 High Street, Alton GU34 1EN
(522)
Farnham
28b Downing Street, Farnham GU9 7PD
(153)
Godalming
47 High Street, Godalming GU7 1AU
(68)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(188)
Haslemere
32 High Street, Haslemere GU27 2HJ
(77)


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