• Staff picture
    Tim
  • Staff picture
    Clive
  • Staff picture
    Daniel
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    Sarah
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    Matt
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Elizabeth
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    Clare
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    Harry
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
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    Robert
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    Stacey
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Dec 10,2012
Minithumbup
Clive
Daniel
By: 'jacksonvet'
Dec 10,2012
18 people found
this helpful
It is difficult to express just how pleased I am with the service that was provided to me while selling my house. I was treated with a great deal of respect, friendliness and courteousness. The communication was excellent so I always knew how the sale ...
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By: Daniel
Dec 10, 2012
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Thank you so much Adam. It was a great pleasure to have you as a client. Have an excellent Christmas and New Year in the new house! ...
Dec 09,2012
Minithumbup
By: 'Izzy'
Dec 09,2012
24 people found
this helpful
Warren Powell Richards have recently helped me sell my property and throughout the process I have found them very professional and very nice to deal with, all the staff have been extremely helpfull and pleasant and I would recommend them highly. I would certainly use ...
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By: Tim B
Apr 23, 2013
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Thank you very much for your kind words – I will share you kind comments with the team and we are glad you like the brochure we produced - It was a pleasure to act as your estate agent. We all hope that life is treating you well Regards, Tim B, Senior Partner WPR ...
Dec 05,2012
Minithumbup
By: 'Mrs Bainbridge'
Dec 05,2012
27 people found
this helpful
I was recommended to use Warren Powell Richards by a friend who had sold their house. I found all the office staff to be attentive and helpful and I was very pleased with the service provided. I would be happy to recommend others to use ...
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By: Tim B
Apr 18, 2013
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Very kind of you to share such kind sentiments about our company. I will be sure to share you kind words with my colleagues. We all wish you well and thank you again for using WPR. Regards Tim B, Senior Partner WPR ...
Dec 05,2012
Minithumbup
By: 'Neil Mumford'
Dec 05,2012
22 people found
this helpful
Lloyd was very good in listening and understanidng our exact requirements on the type of property we were looking to purchase. He communciated very well with both us to ensure that we agreed very quickly on the purchase price and inclusions. All the way through, ...
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By: Tim B
Apr 16, 2013
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It is very kind of you to write these kind words. We very much appreciate both you sentiments and also as a privately run local business the opportunity you gave us to act as your estate agent. We all wish you well in the future. Regards Tim B Senior Partner WPR ...
Dec 04,2012
Minithumbup
By: 'Mike'
Dec 04,2012
25 people found
this helpful
I have been with Warren Powell Richards for nearly four years as a landlord and they have been very helpful at every stage. I changed letting agents as a result of poor/slow accounting by my previous agents and stressed that I needed an agency ...
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By: Tim B
Apr 24, 2013
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Thank you so much for all your support and your kind comments – you have been a great supporter and we are all tremendously grateful. We all wish you well – Regards Tim B, Senior Partner WPR ...
Dec 04,2012
Minithumbup
By: 'Mike'
Dec 04,2012
27 people found
this helpful
I have been with Warren Powell Richards for nearly four years as a landlord and they have been very helpful at every stage. I changed letting agents as a result of poor/slow accounting by my previous agents and stressed that I needed an agency ...
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Was this helpful? Yes
By: Tim B
May 08, 2013
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It was very kind of you to write a positive review of our company, thank you. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Dec 03,2012
Minithumbup
By: 'James Bonnell'
Dec 03,2012
23 people found
this helpful
I dealt with their offices in Farnham and Alton as I was looking to buy my next house in either town. I bought in Alton with Warren Powell Richards and moved last month. I\'m very happy in my new home and am settling in ...
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By: Tim B
Apr 19, 2013
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How very kind of you to share such kind words regarding our team. I will be sure to share your kind words with my colleagues. We are all delighted that your transaction reached a satisfactory conclusion and wish you well for the future. Thanks and regards Tim B, Senior Partner, WPR ...
Dec 03,2012
Minithumbup
Polly
By: 'chris'
Dec 03,2012
25 people found
this helpful
The agents in question were in constant communication throughout the whole selling process of my property which was great for me as I always knew what was going on, which in my opinion it key in the sellers perspective so they know where they stand! ...
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By: Tim B
Apr 25, 2013
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A big thank you for your kind words - we do our best and it's nice to be appreciated - We all wish you well - Regards - TIm B, Senior Partner, WPR ...
Dec 03,2012
Minithumbup
By: 'clemson'
Dec 03,2012
24 people found
this helpful
I was selling my aunts house and had not bought or sold a property for many years. I lived 150miles away so I was very apprehensive about the whole business. From the moment I walked into their office my worries lessened. Everything was explained very ...
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By: Tim B
May 07, 2013
View all comments (1)
Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards and in particular Nick & Steve. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...
Dec 03,2012
Minithumbup
Polly
By: 'Altonian'
Dec 03,2012
25 people found
this helpful
Steve, Polly and Matt were all very professional, polite and friendly whilst I was selling my flat through them. Polly was very empathetic and reassuring, when my first buyer pulled out, and they continued their quest until another buyer was eventually found. No problems with ...
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By: Tim B
May 10, 2013
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Thanks very much for your kind comments about Ben, Polly, Mat and Warren Powell-Richards. I shall share you kind words with them. As a small local company your positive feedback is most welcome. We hope that you are happy in your new home, Regards and best wishes, Tim B, Senior Partner WPR ...
Dec 02,2012
Minithumbup
By: 'David & Caroline'
Dec 02,2012
21 people found
this helpful
We put our house on the market with WPR February 2012 and secured a sale in August 2012. From beginning to end, the staff have been courteous and professional, they kept us informed at all times and helped make the Sale as stressfree as possible. Having dealt ...
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By: TIm B
May 08, 2013
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It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your new home and thank you too for intrusting us to act as your estate agent dealing with your sale Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Dec 02,2012
Minithumbup
By: 'Charles'
Dec 02,2012
25 people found
this helpful
I was very careful when selecting an agency to use. It has been over 20 years and when I moved last time I was exposed to the horrible world of corporate wide boys selling mortgages. This time was a little different as I believe the corporate ...
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By: Tim B
May 07, 2013
View all comments (1)
Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...
Nov 29,2012
Minithumbup
Clive
By: 'Nigel Frend'
Nov 29,2012
22 people found
this helpful
I have instructed Warren Powell to sell two houses in past year. Lloyd Clarke and Clive Powell-Richards provided full support throughout the process, provided great communication including feedback from potential buyers and most importantly secured the sale with good reliable buyers. I would recommend Warren ...
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By: Tim B
May 07, 2013
View all comments (1)
Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards and in particular Lloyd & Clive. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...
Nov 29,2012
Minithumbup
Nick
By: 'Mr Northey'
Nov 29,2012
28 people found
this helpful
I have bought and sold a number of houses of the years but without any shadow of doubt I have never used a more professional, empathetic and conscientious estate agent to sell my property and I would have no hesitation recommending Warren Powell-Richards to anyone ...
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By: Tim B
May 13, 2013
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What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...
Nov 28,2012
Minithumbup
Nick
By: 'Kate Rosworth'
Nov 28,2012
24 people found
this helpful
THE BEST AGENT IN TOWN Like most people I have had mixed experiences using estate agents, however this time I really landed on my feet. Warren Powell Richards are a small independent company and their enthusiasm was boundless. They were professional, friendly and sales focused ...
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By: Tim B
May 10, 2013
View all comments (1)
Thanks very much for your kind comments about Nick and Warren Powell-Richards. I shall share you kind words with him. As a small local company your positive feedback is most welcome. We hope that you are happy in your new home, Regards and best wishes, Tim B, Senior Partner WPR ...
Nov 28,2012
Minithumbup
By: 'Leslie Peters'
Nov 28,2012
23 people found
this helpful
One word - Sensational. They were brilliant from start to finish. No nonsense, straight talking, efficient and most importantly they wipe the floor with other estate agents. I bought and sold through them and what a relief having viewing houses through some of the other ...
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By: Tim B
Apr 24, 2013
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Thank you so much for all your support and your kind comments – you have been a great supporter and we are all tremendously grateful. We all wish you well – Regards Tim B, Senior Partner WPR ...
Nov 27,2012
Minithumbup
By: 'Grahame'
Nov 27,2012
23 people found
this helpful
Having not sold a house for many many years it was quite a daunting decision to make when choosing my estate agent. I did what my friends advised me and got 3 agents out. I chose Warren Powell-Richards over the other two because they were the ...
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By: Tim B
May 14, 2013
View all comments (1)
Thank you very much for your kind words regarding our company. I will be sure to share you comments with the Farnham team who are indeed fantastic.I hope you have many happy years in your new home. Regards and best wishes Tim Buxton, Senior Partner, WPR ...
Nov 27,2012
Minithumbup
Polly
By: 'James Sandall'
Nov 27,2012
28 people found
this helpful
I sold my property through Warren Powell Richards at the beginning of this year. I made the initial enquiry during the Christmas period, they were very helpful and open during the festive season. Good for me as I dont often get a day off work. ...
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Was this helpful? Yes
By: Tim B
May 13, 2013
View all comments (1)
What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...
Nov 27,2012
Minithumbup
Clive
Daniel
By: 'Pete'
Nov 27,2012
26 people found
this helpful
I bought my lovely house through Warren Powell-Richards and even though there were a few hiccups along the way (typical solicitor things) they were always calm, helpful and talked me through everything in plain English. When I come to sell in the future there is ...
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Was this helpful? Yes
By: Tim B
May 14, 2013
View all comments (1)
Thank you very much for your kind words regarding our company. I will be sure to share you comments with Clive and Dan who are indeed fantastic members of our small team. I hope you have many happy years in your new home and enjoy all that Farnham has to offer. Regards and best wishes Tim Buxton, Senior Partner, WPR ...
Nov 24,2012
Minithumbup
Richard
By: 'RW'
Nov 24,2012
31 people found
this helpful
I engaged WPR over a year ago to fully manage the let of my property. I live abroad, and therefore trust, good communication and sound advice are key for me. Richard Santos had been very professional throughout and has always kept me well informed during ...
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Was this helpful? Yes
By: Tim B
May 13, 2013
View all comments (1)
What a kind and generous review of Warren Powell-Richards and Richard Santos, many thanks. As a small independent company we really care about the impression we create and so we are delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...
Nov 23,2012
Minithumbup
Matt
Richard
By: 'E & M Watson'
Nov 23,2012
24 people found
this helpful
WPR have been helping us for months to find an ideal rental. They all couldn\'t have been more helpful and patient as we have looked at many properties and finally found our ideal house. They have kept in constant contact with us always advising ...
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Was this helpful? Yes
By: Tim B
May 08, 2013
View all comments (1)
It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your rental home. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Nov 21,2012
Minithumbup
By: 'Chris B'
Nov 21,2012
32 people found
this helpful
I recently sold my property via Warren Powell-Richards. We originally instructed another agent but with no joy. We started to become very despondent about the whole thing but as we had viewed a lot of houses with WPR we decided to give it one last ...
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Was this helpful? Yes
By: Tim B
May 08, 2013
View all comments (1)
It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your new home and thanks again for the opportubnity you gave us to act as your agent. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Nov 20,2012
Minithumbup
By: 'Perry'
Nov 20,2012
28 people found
this helpful
Warren Powell Richards recently sold me and my sister our beautiful new home. Because we work in London we were only able to look at houses in the evening and night after night their sales people took the time to meet us all over Alton ...
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Was this helpful? Yes
By: Tim B
Apr 16, 2013
View all comments (1)
It is very kind of you to write these kind words. We very much appreciate both you sentiments and also as a privately run local business the opportunity you gave us to act as your estate agent. We all wish you well in the future. Regards Tim B Senior Partner WPR ...
Oct 25,2012
Minithumbdown
By: 'Lozza16'
Oct 25,2012
15 people found
this helpful
Worst agents I have ever dealt with. House was being marketed with 3 local agents by new build company who we had part exchanged the house with. The house sold. The buyer was selling their house through WPR, but because she made the offer through another ...
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Was this helpful? Yes
By: Tim B
Mar 22, 2013
View all comments (2)
A bit mean really – we told your potential buyer (a vendor client of ours) that you were not prepared to move in the timescale that she wanted (the truth). We pride ourselves on our absolute honesty and are not prepared to lie in order to put a deal together that would inevitably fall through at a later date. I must also respectfully mention that your use of extremely bad and foul language to a hard working and decent young lady who works in our team is completely unacceptable. She was ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
221 1 272 5 459 2 304 0 19 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(632)
Farnham
28b Downing Street, Farnham GU9 7PD
(184)
Godalming
47 High Street, Godalming GU7 1AU
(138)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(218)
Haslemere
32 High Street, Haslemere GU27 2HJ
(112)


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