• Staff picture
    Tim
  • Staff picture
    Clive
  • Staff picture
    Daniel
  • Staff picture
    Sarah
  • Staff picture
    Polly
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    Nick
  • Staff picture
    Neil
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    Steven
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    Richard
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    Clare
  • Staff picture
    Harry
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    Jo
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    Jacob
  • Staff picture
    Hannah
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    Darren
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    Michaela
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    Desmond
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    Trish
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    Debbie
  • Staff picture
    Robert
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    Stacey
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    Cherie
  • Staff picture
    Paul
  • Staff picture
    Robert
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“Landlord comments...”

Jan 22,2019
Minithumbup
Steven
By: 'BI'
Jan 22,2019
6 people found
this helpful
As a first time landlord, I found Steven excellent to work with. His guidance on the whole letting process was totally focused and helpful throughout....
read full review
Comment on agent fees
Good offer fee rate
Was this helpful? Yes
By: Tim B
Jan 22, 2019
View all comments (1)
Hello and thank you for the kind review of Steven at WPR Lettings and also for picking us to act as your agent. I'm delighted that we made the process easy for you and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Farnham...”

Jan 22,2019
Minithumbup
Steven
By: 'Painless'
Jan 22,2019
5 people found
this helpful
The whole process was clearly explained with attention to detail at all times. Any concerns placated immediately. Would use again....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Jan 22, 2019
View all comments (1)
Hello and thank you for the positive review of my colleague Steven at WPR Lettings and also for picking us from the throng to act as your letting agent. Your business is much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House sale...”

Jan 22,2019
Minithumbup
Robert
By: 'Dick Young'
Jan 22,2019
4 people found
this helpful
WPR sold our house in a very difficult market. There were a number of problems with the buyer's chain which helped to sort out and kept us fully informed at all times. Robert went above and beyond the normal to ensure that the sale went ...
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Comment on agent fees
*
Was this helpful? Yes
By: Tim B
Jan 23, 2019
View all comments (1)
It's great to hear that Robert managed to get your sales through to a satisfactory conclusion. Thank you very much for picking WPR to act as your agent and also for taking the time to write your review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, got full asking price and by far the best agents on the High Street...”

Jan 22,2019
Minithumbup
Daniel
By: 'Neil Barham'
Jan 22,2019
5 people found
this helpful
Will certainly use WPR again!! They were not the kind of agents to just sell a house like other estate agents, they work hard to get the full value of the property which they did for us in 7 days! Daniel was very professional and we ...
read full review
Comment on agent fees
The fees where better then most in the market. Daniel’s background and his knowledge made us choose WPR.
Was this helpful? Yes
By: Tim B
Jan 23, 2019
View all comments (1)
What a great and thorough review of our Company WPR, thank you very much. We also really appreciate your business and wish you the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you!...”

Jan 21,2019
Minithumbup
Steven
By: 'Florin'
Jan 21,2019
5 people found
this helpful
I would like to say a big THANK YOU! to Steven ,who is very friendly, dedicated and helpful to his work and customers. Our moving to a new house just before Christmas, was the best thing we could have .🥇🔝🔝🔝...
read full review
Comment on agent fees
- fair agent fees - no deposit scheme is the best thing you could do for your customers
Was this helpful? Yes
By: Tim B
Jan 22, 2019
View all comments (1)
What a great and HAPPY review - thank you very much - I hope you enjoyed Christmas in your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Tip Top And Dandy!...”

Jan 20,2019
Minithumbup
Richard
By: 'Kelvin Parker'
Jan 20,2019
6 people found
this helpful
I have known Richard for about six years or so now. He is the best! Professional, courteous, friendly and really importantly for me being away, he gets the job done with minimal fuss. I have tried others, but I won't again as Richard is 'Simply ...
read full review
Comment on agent fees
Richard and WPR's fees seem about right to me for a professional service.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
What a great review of Richard although I know he will be dining out for some time to come after being called Simply the Best. Thank you also for being such a great client of out Company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Only good things...”

Jan 18,2019
Minithumbup
Mike
By: 'Pippa in Farnham'
Jan 18,2019
3 people found
this helpful
I have only good things to say about the way in which Mike has helped me through the purchase of my new property. It hasn't been too complicated but Mike has always been very quick, friendly and efficient in responding to my enquiries. Thanks you ...
read full review
Comment on agent fees
No fees paid
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Thank you very much for the great review of WPR Farnham and in Particular Mike. We really appreciate these reviews and so are very grateful to you. I hope you love your super new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“James King...”

Jan 18,2019
Minithumbup
James
By: 'Mr and Mrs Cathery'
Jan 18,2019
5 people found
this helpful
From our first meeting with James we found him to be very polite and helpfull, in all professional. All communications have been excellent with feed back to us as things progressed. He communicated with all parties involved in the process which greatly helped a sucsessfull ...
read full review
Comment on agent fees
We are the purchaser.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Thank you very much for your supportive review rearing James at WPR Grayshott. He's a super young man so it's great to see him getting this recognition. I hope you are very happy with your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Just exchanged...”

Jan 17,2019
Minithumbup
Polly
By: 'John holden'
Jan 17,2019
4 people found
this helpful
Dealt with Polly from our first viewing and through a difficult five month conveyance. Polly was brilliant, very helpful and accommodating and patient with the delays caused by others. Feel fortunate to have Polly as theagent as I dread to think what the experience would ...
read full review
Comment on agent fees
Not applicable as I was buying.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Great to hear that after lots of delays everything eventually went to plan with your purchase. I hope you are very happy with your new home. Thank you very much to take the time to write your review featuring Polly, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Reliable...”

Jan 16,2019
Minithumbup
Richard
By: 'A. Occiano'
Jan 16,2019
3 people found
this helpful
We have been under the care of Warren Powell- Richards since 2010 and up to date and we have not had any problems and they are very reliable. Special mention to Ricard Santos who had been very helpful every time we need assistance....
read full review
Was this helpful? Yes
By: Tim B
Jan 16, 2019
View all comments (1)
Just a note to say thank you for taking the time to write your supportive review featuring Richard Santos and also for being such a reliable customer of our Company over the last 8 years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Kind and Professional...”

Jan 15,2019
Minithumbup
Mike
By: 'LucyH'
Jan 15,2019
3 people found
this helpful
Warren Powell Richards were so helpful with the sale of my first home. Very king and professional at all times....
read full review
Was this helpful? Yes
By: Tim B
Jan 15, 2019
View all comments (1)
Just a note to thank you for your review of Mike at WPR Farnham, we really appreciate you sharing your thoughts and hope that all goes well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A pleasure...”

Jan 14,2019
Minithumbup
Richard
By: 'Lewis Ireland'
Jan 14,2019
3 people found
this helpful
My Wife and I were looking to rent in the Alton area. Richard showed us around a variety of different properties. Thanks to his patience we found the perfect place for us. Richard assisted us right to the very end with a stress-free move-in. Cheers ...
read full review
Comment on agent fees
The lowest we've ever paid with an Estate Agents. Very good.
Was this helpful? Yes
By: Tim B
Jan 15, 2019
View all comments (1)
Hello and thanks you for the kind review featuring Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that all is well in you new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you...”

Jan 13,2019
Minithumbup
Richard
By: 'Thank you'
Jan 13,2019
3 people found
this helpful
I have dealt with Richard Santos for years dealing with our let's at our Quaker Meeting. We have received prompt and reliable service from him and his staff. We have been extremely pleased and would recommend using his services ....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Tim B
Jan 14, 2019
View all comments (1)
Many thanks for being such a great client of WPR and for your many years of custom, we are very grateful to you. Thank you too for taking the time to share your experience of dealing with Richard who heads up our lettings team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service and advice...”

Jan 12,2019
Minithumbup
Richard
By: 'Jim'
Jan 12,2019
2 people found
this helpful
We used WPR for our first buy to let property and found them to be very competitive in their costs and very informative and helpful to us as new to the Buy to Let arena In particular Richard Santos is always available for help and ...
read full review
Comment on agent fees
Fees were reasonable and competitive
Was this helpful? Yes
By: Tim B
Jan 14, 2019
View all comments (1)
Thank you very much for taking the time to write your review featuring Richard Santos and also for using our Company to manage your Buy to Let property. We really appreciate your business. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“Proactive and professional throughout the process....”

Jan 11,2019
Minithumbup
James
By: 'Peter Allatt'
Jan 11,2019
4 people found
this helpful
I have used Warren Powell Richards before when selling a property and this time they managed my purchase. Once again they were very professional and James was extremely proactive in ensuring a tight completion deadline was achieved with time to spare. Maintained a regular dialogue ...
read full review
Was this helpful? Yes
By: Tim B
Jan 11, 2019
View all comments (1)
Thank you very much for taking the time to write your review of James and WPR in Grayshott. We very much appreciate your business and wish you all the best with your future endeavours, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos...”

Jan 10,2019
Minithumbup
Richard
By: 'Mr Richard Santos'
Jan 10,2019
2 people found
this helpful
Due to a change of landlord, we are no longer under the administrative care of Warren Powell Richared, and in particuar of Mr Richard Santos. We have felt encouraged and supported by their work on our behalf, throughout two tenancies. They have always been able ...
read full review
Comment on agent fees
Dont know. Believe it to be the "going rate".
Was this helpful? Yes
By: Tim B
Jan 11, 2019
View all comments (3)
Thank you very much for your review of Richard and WPR Lettings in Alton - we wish you all the best under the new landlord and thank you for being a great tenant over the previous years. Very best wishes and regards Tim B , Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

Jan 10,2019
Minithumbup
Richard
Clare
By: 'Poldark Fan'
Jan 10,2019
2 people found
this helpful
After using WPR for a number of years now I cannot recommend them enough. All the team are professional and courteous and handle queries in a very timely manner. Alway going that one step further than most other agents. To get an A class service ...
read full review
Was this helpful? Yes
By: Tim B
Jan 14, 2019
View all comments (1)
What a super review of Clare and Richard - thank you very much indeed. I haven't caught Poldark yet but I'm told it's fantastic!!!! Regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“helpful and reliable...”

Jan 04,2019
Minithumbup
Richard
By: 'katie garbarczyk'
Jan 04,2019
4 people found
this helpful
I've rented properties with WPR for many years now. Mr Santos was always helpful and resolved problems quickly. Very polite and kind. Would highly recommend WPR for someone looking to rent....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Jan 07, 2019
View all comments (1)
What a kind review of my colleague Ricard Santos - thank you very much. We really appreciate these reviews and so are very grateful to you. Very best wishes for the coming year, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Successful sale...”

Jan 03,2019
Minithumbup
Desmond
Paul
By: 'Jo'
Jan 03,2019
4 people found
this helpful
At a trickey time in the market Des and Paul provided many viewings and handled them on our behalf in a very professional manner...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 03, 2019
View all comments (1)
Happy New Year and thank you very much for sharing your experience of dealing with Des and Paul at WPR Haslemere. Thank you too for picking us at WPR to act as your agent. Very best wishes for the coming year, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Supportive and efficient...”

Dec 28,2018
Minithumbup
By: 'Jo Pandolfi'
Dec 28,2018
3 people found
this helpful
I have found the team to be very supportive and helpful and, as a first time buyer, I had all my questions answered as any worries came up and lines of communication were always open. An efficient and friendly service....
read full review
Was this helpful? Yes
By: Tim B
Jan 03, 2019
View all comments (2)
Happy New Year and thanks you for taking the time to write your review featuring the Haslemere team. I hope you are very happy in your new home and wishes you well with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Dec 20,2018
Minithumbup
Robert
Stacey
By: 'JamieH'
Dec 20,2018
4 people found
this helpful
Can't say how relieved we were to get an estate agent who was polite, punctual and knew the area. We went with them as the house further down the street had sold, Rob came around and gave the best valuation out of the 4 estate agents ...
read full review
Comment on agent fees
Although the fees were not the cheapest we had been quoted by other estate agents, the included the EPC report, photo's and brochures so it all evened out.
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Thank you for the review detailing your experience of dealing with Rob at WPR Lettings. We are very grateful to you and wish you all the very best with your future plans. Regards, best wishes and very Happy Christmas, Tim B, Senior Partner, Warren Powell-Richards ...

“Fast and effective. Overall great...”

Dec 20,2018
Minithumbup
Steven
Stacey
By: 'Alina and Victor'
Dec 20,2018
3 people found
this helpful
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor...
read full review
Comment on agent fees
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor
Was this helpful? Yes
By: Tim B
Dec 22, 2018
View all comments (1)
What a great review - very groovy - thank you very much and Happy Christmas - I hope you enjoy your first Crimble in your new home, best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“Rental...”

Dec 19,2018
Minithumbup
Richard
By: 'Lisa'
Dec 19,2018
4 people found
this helpful
Richard has been extremely helpful and professional. He is on hand to answer questions or queries. The whole process of finding the flat to actually being able to move in was totally seamless and extremely quick, which is what I needed. I would definitely recommend ...
read full review
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Thank you very much indeed for the great review of Richard who heads up our WPR lettings team. I hope you are enjoying life in your new home. Very best wishes and Happy Christmas, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professionalism...”

Dec 18,2018
Minithumbup
Harry
By: 'Tony and Pam Alton'
Dec 18,2018
5 people found
this helpful
After an initial bad choice of estate agents to market our property, we turned to WPR and in particular Harry Kellie. This man is a rare example of a young gentleman with superb manners and a true understanding of human feelings. This man would be ...
read full review
Comment on agent fees
Fair market level
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
What a fantastic review of Harry at WPR Alton. He is indeed a fine fellow so it's great to see your comments. Thank you too for the opportunity of acting as your agent. Very best wishes and a happy Christmas, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Huge thank you!...”

Dec 18,2018
Minithumbup
Kylie
By: 'alice'
Dec 18,2018
4 people found
this helpful
Thank you so much to Kylie and her team for making our search and move so easy. Friendly, efficient and professional service. Would highly recommend!...
read full review
Comment on agent fees
Better than most..
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Hello and thank you very much for the kind review of Kylie and WPR lettings at Haslemere. I hope you are very happy in your new home and enjoy a fantastic first Christmas there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale...”

Dec 09,2018
Minithumbup
Polly
Clare
By: 'A & M Vosper'
Dec 09,2018
5 people found
this helpful
Polly was very efficient and willing to spend a lot of time explaining things and chasing things on our behalf. Nothing seemed to be too much trouble. Very pleasant to deal with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 10, 2018
View all comments (1)
Hello and thank you very much for writing your review featuring our Company Partner, Polly Gillert at WPR Alton. we really appreciate you sharing your thoughts as we do your decision to pick us at WPR to act as your estate agent. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Agent...”

Dec 08,2018
Minithumbup
Richard
By: 'Joana'
Dec 08,2018
4 people found
this helpful
i would just like to leave a few words of appreciation for all the support Richard have given me through the past 8 years. He was one of the first letting agents i met when i moved into Alton and without any doubts the most reliable ...
read full review
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Thank you very much for your super review detailing your experience of dealing with Richard Santos who heads up WPR Lettings in Alton. It's great to hear that all went well and I wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

Dec 07,2018
Minithumbup
Robert
Steven
By: 'A very happy Lady'
Dec 07,2018
6 people found
this helpful
A huge thank you to both Steven and Rob for being so incredibly helpful in not only finding me the perfect new rental home but making it all happen so quickly and smoothly....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Hello and thank you for writing your review featuring Steve and Rob from the WPR team in Farnham. We are very grateful to you and hope that all is going well in your new home. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Landlord renting property...”

Dec 07,2018
Minithumbup
Richard
By: 'Debra'
Dec 07,2018
4 people found
this helpful
Very helpful and conscientious. When issues occurred with the property, Richard visited on the first occasion to investigate rather than simply calling or arranging tradesman to deal with the problem....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Thank you very much for taking the time to write you review featuring Richard Santos and WPR Lettings in Alton and also for picking our Company to act as you agent. We are very appreciative and value your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really helpful......”

Dec 04,2018
Minithumbup
Desmond
Paul
By: 'Fernhurst Family'
Dec 04,2018
4 people found
this helpful
We had a great experience using WPR in Haslemere, really helpful staff plus they kept us informed all along. Paul Stephens and Desmond Parker are both very friendly and professional, Paul even came out on a Sunday so we could view the property one more ...
read full review
Was this helpful? Yes
By: Tim B
Dec 06, 2018
View all comments (1)
Thank you for your super review and your kind comments about Des and Paul. It's great to hear that your transaction reached a successful conclusion. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
248 1 314 6 490 2 331 0 18 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(689)
Farnham
28b Downing Street, Farnham GU9 7PD
(206)
Godalming
47 High Street, Godalming GU7 1AU
(150)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(238)
Haslemere
32 High Street, Haslemere GU27 2HJ
(128)


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