• Staff picture
    Tim
  • Staff picture
    Clive
  • Staff picture
    Daniel
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    Sarah
  • Staff picture
    Matt
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    Polly
  • Staff picture
    Nick
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    Neil
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    Steven
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    Richard
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    Elizabeth
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    Clare
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    Harry
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
  • Staff picture
    Robert
  • Staff picture
    Stacey
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“Great agents...”

Sep 07,2018
Minithumbup
Robert
By: 'Nick'
Sep 07,2018
6 people found
this helpful
We purchased our house in Grayshott through WPR and Robert Watson. They seemed to have the best selection of houses in the price bracket we were looking at; with Robert understanding our needs and correctly filtering what we saw, that made things easier and quicker....
read full review
Comment on agent fees
As purchasers the fees were not of a concern
Was this helpful? Yes
By: Tim B
Sep 10, 2018
View all comments (1)
I'm delighted to hear that Robert found you a suitable house in Grayshott and I hope you will be very happy there. Thank you for taking the time to share you thoughts on dealing with Robert, we are very appreciative. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic service and a pleasure to work with...”

Sep 06,2018
Minithumbup
Desmond
Paul
By: 'Will B'
Sep 06,2018
6 people found
this helpful
I have been really impressed with the service from WPR and would thoroughly recommend them to anyone. The entire team are warm and friendly and an absolute pleasure to do business with. Des held the chain together in expert fashion and went above and beyond ...
read full review
Comment on agent fees
Very competitive and couldn’t have got a better deal!
Was this helpful? Yes
By: Tim B
Sep 06, 2018
View all comments (1)
What a super review of the Haslemere team and in particular Des and Paul. It is very kind of you and we do appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful staff...”

Sep 06,2018
Minithumbup
Polly
Henry
By: 'Gill'
Sep 06,2018
7 people found
this helpful
Polly originally showed me round the house and was very helpful. I was impressed with her local knowledge of the area....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Sep 06, 2018
View all comments (1)
Thanks for the kind review of Polly, we are very appreciative. I hope you are very happy with your super new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Selling from a distance...”

Sep 06,2018
Minithumbup
Polly
Nick
By: 'kazetnik'
Sep 06,2018
5 people found
this helpful
The agency, and all the staff I have dealt with, have been reliable, responsive, straightforward and professional throughout, but additionally, since this sale was conducted with the sellers living at a considerable distance, have been exceptionally helpful in managing some elements (eg house clearance) that ...
read full review
Comment on agent fees
A very fair rate for a quality service.
Was this helpful? Yes
By: Tim B
Sep 07, 2018
View all comments (1)
Hello and thank you for taking the time to write your review featuring Polly and Nick at WPR Alton. We really appreciated you sharing your thoughts. I'm delegated to hear that we managed to make your transaction as easy as possible for you given that you were living away from the area. We also appreciate being selected to act as your agent, we know you have plenty of options. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant....”

Sep 05,2018
Minithumbup
Richard
Clare
By: 'Aaron Chivers'
Sep 05,2018
7 people found
this helpful
Me and my partner dealt with Richard Santos from Alton branch, although we had communication difficulties at times, all of the staff were generally helpful, polite, respectful and overall friendly. I also dealt with Claire from Alton in Richard's absence, although we went through ...
read full review
Comment on agent fees
The fees are slightly high, however I am happy to pay the fees due to the quality of services received by agents.
Was this helpful? Yes
By: Tim B
Sep 06, 2018
View all comments (1)
A note to thank you for taking the time to write your detailed review regarding Clare and Richard and also to wish you well in your new home, we hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Moving house...”

Sep 04,2018
Minithumbup
Richard
By: 'Tracy'
Sep 04,2018
6 people found
this helpful
Richard was very friendly, very professional. He made the process of Moving House a lot easier. I would highly recommend him....
read full review
Comment on agent fees
They were too bad, as fees go.
Was this helpful? Yes
By: Tim B
Sep 04, 2018
View all comments (1)
Hi Tracy - thanks very much for taking a few minutes to write your kind review of Richards Santos who heads up WPR Lettings in Alton. I gather you have just moved into you new home and we all hope you will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Nothing but good things!...”

Sep 03,2018
Minithumbdown
Richard
By: 'Sophie'
Sep 03,2018
6 people found
this helpful
Nothing but good things to say about Richard @ Warren Powell Richards. He is incredibly helpful and always happy to help. I would absolutely recommend Warren Powell Richards to any family/friends with a special mention for Richard....
read full review
Was this helpful? Yes
By: Tim B
Sep 04, 2018
View all comments (1)
Thanks very much for the great review of my colleague and friend Richard Santos. It's great to hear that you are happy with the service you have received. Very good luck in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First class service...”

Aug 31,2018
Minithumbup
Neil
Daniel
By: 'Nancy'
Aug 31,2018
5 people found
this helpful
An excellent service from start to finish. Neil was superb as the communication point between all parties and kept things on track and running smoothly....
read full review
Comment on agent fees
Comparable to other agents. Certainly worth paying to avoid a lot of the stress that a good agent will protect their client from.
Was this helpful? Yes
By: Tim B
Sep 01, 2018
View all comments (1)
Thank you very much for taking the time to write a review concerning your experience of dealing with Neil at WPR Godalming. We really appreciate you sharing your thoughts. Thank you too for picking us at WPT to act as your agent. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Above & Beyond...”

Aug 31,2018
Minithumbup
Kylie
By: 'James@MontpelierPF.co.uk'
Aug 31,2018
3 people found
this helpful
Kylie @ WPR through dogged determination achieved the sale of a refurb property of mine despite numerous challenges; property being located outside her patch, 2 previous sales falling through and I'll be honest... I'm not the easiest of clients....
read full review
Comment on agent fees
Fees were fair and flexible (in my favour i.e. sub 1%). Obviously online agents are 'cheaper' but you absolutely get what you pay for and in this market, experience and the personal touch is key to a sale.
Was this helpful? Yes
By: Tim B
Sep 05, 2018
View all comments (1)
Thank you very much for the great review of the fabulous Kylie and also for kindly picking us at WPR to market your property. We are very appreciative and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner,Warren Powell-Richards ...

“Great customer service...”

Aug 30,2018
Minithumbup
Steven
By: 'Sarah'
Aug 30,2018
5 people found
this helpful
Recently rented a property through WPR, Steven was helpful, courteous and knowledgeable throughout. He understood our situation and pro-actively suggested properties and organised viewings very quickly. Professional & personable and would highly recommend using this company....
read full review
Comment on agent fees
Seemed reasonable and were very clearly explained
Was this helpful? Yes
By: Tim B
Aug 30, 2018
View all comments (1)
Hello and thank you for your review of Steven at WPR Farnham. We really appreciate these review and so thank you very much for taking the time to share your thoughts. I hope you are very happy i your new home in Farnham. It's a super town so I m sure you will enjoy living there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Rental...”

Aug 29,2018
Minithumbup
Richard
By: 'Sarah'
Aug 29,2018
5 people found
this helpful
As a Landlord, using Warren Powell Richards as my agent to find a tenant/s is always easy from start to finish. Richard Santos always keeps me informed, up to date and advises me when needed. Manages one tenant vacating to next moving in smoothly ...
read full review
Comment on agent fees
Good and fair.
Was this helpful? Yes
By: Tim B
Aug 30, 2018
View all comments (1)
Just a little note to thank for being such a great customer of our Company and also for taking the time to share your thoughts on dealing with Richard Santos and WPR Alton. We really appreciate it ad are delighted to hear that we manage to make the process easy and seamless for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very efficient agent...”

Aug 28,2018
Minithumbup
Michaela
By: 'CH & SH ((74/70)'
Aug 28,2018
4 people found
this helpful
We recently moved to Headley Down from our home of 37 years in Surrey and dealt solely with Michaela who was very proactive and professional in responding to our questions and queries. In the latter stages of the “procedure” she took a leading role in placating ...
read full review
Was this helpful? Yes
By: Tim B
Aug 30, 2018
View all comments (1)
Thank you very much for writing our review featuring the wonderful Michaela. We are very appreciative. How exciting it is to move in to a fabulous new home, we all hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Reference...”

Aug 25,2018
Minithumbup
Harry
By: 'Charles'
Aug 25,2018
4 people found
this helpful
Delighted to recommend Warren Powell-Richards at Alton. Moving home is always stressful, but your staff and Harry Kellie in particular, have been very helpful in keeping me informed during the purchase of my bungalow and smoothing the way forward. I've moved many times during ...
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Was this helpful? Yes
By: Tim B
Aug 28, 2018
View all comments (1)
What a smashing review of Harry, thank you very much indeed. Harry is a super young man so it's lovely to see him getting this positive feedback especially from someone with your extensive experience of moving home. I hope you will be very happy in your new bungalow, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

Aug 25,2018
Minithumbup
Kylie
By: 'Pam'
Aug 25,2018
2 people found
this helpful
We were delighted by all the support and guidance we received from Kylie. She is highly professional, vibrant and so helpful. She took us through the process of letting step by step and we even did this whilst we were abroad on holiday. We could ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Aug 28, 2018
View all comments (1)
What a lovely review of Kylie, thank you very much. I'm glad she made the whole process easy for you and I hope you had a great holiday. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Outstanding...”

Aug 25,2018
Minithumbup
Kylie
By: 'Michele'
Aug 25,2018
2 people found
this helpful
Kylie was exceptional from the start to completion. She was professional, really helpful and nothing was too much trouble. We could not have asked for more. Highly recommend Kylie and we will definitely use this company again....
read full review
Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Tim B
Aug 28, 2018
View all comments (1)
Thank you very much for taking the time to write you kind review of Kylie at WPR Haslemere and also for picking us at WPR Lettings to market your home. We are very grateful to you and appreciate your business. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from Clare...”

Aug 20,2018
Minithumbup
Clare
By: 'Mrs A E R'
Aug 20,2018
4 people found
this helpful
Clare went out of her way to try to find the right retirement property. She knew all the developments well. When she knew my preferences, she used all her knowledge and experience with the individual properties to persuade me to look at the flat which ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Aug 21, 2018
View all comments (1)
What a kind review of Clare thank you very much, we really appreciate it. I hope you are very happy in your new home. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“A pleasure to deal with...”

Aug 16,2018
Minithumbup
Desmond
Paul
By: 'Stuart England'
Aug 16,2018
3 people found
this helpful
From the start to getting over the finish line the staff at Warren Powell Richards were extremely helpful and patient with us during the whole process. Having not moved for nineteen years their guidance was invaluable and they helped us achieve the best price for ...
read full review
Comment on agent fees
At 1% plus VAT their fees were matching the lowest quoted by rival agents.
Was this helpful? Yes
By: Tim B
Aug 17, 2018
View all comments (1)
Thank you very much for taking a few moments to write your kind review of the team at Warren Powell-Richards Haslemere. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your agent, very best wishes and good luck with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Overall a very good experience...”

Aug 15,2018
Minithumbup
Kylie
By: 'Joshua'
Aug 15,2018
3 people found
this helpful
Kylie was absolutely amazing she helped me out a lot and made the whole thing very simple. I would highly recommend her to anyone....
read full review
Was this helpful? Yes
By: Tim B
Aug 16, 2018
View all comments (1)
Thank you for your kind and generous review of Kylie who heads up WPR lettings in Haslemere. It's good of you to have shared your thoughts. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and personable, fantastic!...”

Aug 11,2018
Minithumbup
Richard
By: 'David & Louise'
Aug 11,2018
3 people found
this helpful
We have nothing but praise to give Richard from Warren Powell-Richards in Alton. He looked after us so well right from the outset, nothing was too much trouble and he treated us in such a professional, polite manner all the way through the process. Richard ...
read full review
Comment on agent fees
Fees were very reasonable and fair.
Was this helpful? Yes
By: Tim B
Aug 13, 2018
View all comments (1)
What a thorough and kind review of my colleague and friend Richard Santos who heads up WPR lettings, thank you very much. It is great to hear about the service which you received. Very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very professional, very helpful and very friendly...”

Aug 10,2018
Minithumbup
Kylie
By: 'Justin of Whitley'
Aug 10,2018
4 people found
this helpful
This was my first experience renting out a property so consequently had a lot of random questions when preparing the house for rent. They were always very helpful when answering all my questions and found tenants very quickly. I will be using them again and ...
read full review
Comment on agent fees
Very good. Agent fees I thought were very fair.
Was this helpful? Yes
By: Tim B
Aug 10, 2018
View all comments (1)
Just a little note to thank you for taking the time to write your kind and generous review regarding WPR and Kylie. We are very grateful to you. Thank you too for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Hassle free move...”

Aug 03,2018
Minithumbup
Kylie
By: 'Tom & Bethan'
Aug 03,2018
5 people found
this helpful
After spending a long Saturday looking for a new property with various letting agencies it was clear that Warren Powell are a step above the others with fantastic customer service. Kylie was extremely helpful right from the first phone call to moving into the new ...
read full review
Was this helpful? Yes
By: Tim B
Aug 03, 2018
View all comments (1)
Hello and thank you very much for taking the time to write such a kind review of WPR Lettings and in particular the wonderful Kylie. We are very grateful to you and hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Good professional quality, prompt service...”

Aug 02,2018
Minithumbup
Richard
By: 'Hannah'
Aug 02,2018
4 people found
this helpful
Thank you Richard for helping me to find suitable tenants & for ensuring a smooth, efficient & professional service. Fingers crossed the tenancy will follow suit ;)...
read full review
Was this helpful? Yes
By: Tim B
Aug 03, 2018
View all comments (1)
Hi Hannah, thanks very much for the review or Richard who heads up our lettings team and also for trusting us at WPR to find you a tenant. We will work hard to make sure that all goes to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you all...”

Jul 29,2018
Minithumbup
Polly
Nick
By: 'L&R J&N'
Jul 29,2018
4 people found
this helpful
Just to say a big thank you to Nick, Polly and the team for taking us through the sale of my parents house with such understanding, thoughtfulness and sensitivity. All your hard work has been much appreciated and you have made what is always a ...
read full review
Comment on agent fees
Good value
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
What a kind review of Nick and Polly, thank you very much for sharing your thoughts and also for entrusting our Alton team to market you parents home. I glad the help with the paperwork made life a little easier for you and wish you all the very best for the future, regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Quick House Sale...”

Jul 28,2018
Minithumbup
Daniel
Matt
By: 'Sally'
Jul 28,2018
5 people found
this helpful
Daniel was very prompt and efficient when first liaising with us. I liked this direct straight forward approach and his pricing of our property was obviously correct as it sold within a week. The after sales service was excellent with regular phone calls from Matthew ...
read full review
Comment on agent fees
Fees were competitive.
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hello and thank you for the super review of Dan, Matt and the team at WPR Godalming. We really appreciate your kind words. Thank you too for picking us at WPR in the first place to market your property, I am delighted we got a good and speedy result for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard feedback...”

Jul 27,2018
Minithumbup
Richard
By: 'Ruth'
Jul 27,2018
4 people found
this helpful
Richard is extremely personable and goes the extra mile to ensure that you are happy and your move goes well. He communicates excellently both on the phone and via email....
read full review
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hi Ruth, just a not to thank you for sharing your thoughts on dealing with Richard Santos at WPR Lettings in Alton. It's very good of you. I hop you are enjoying life in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent sales service Haslemere...”

Jul 27,2018
Minithumbup
Desmond
By: 'D&J'
Jul 27,2018
4 people found
this helpful
Desmond provided a very personal attentive service with good continuity from other staff who were always courteous and efficient. All sales viewings took place with Warren Powell staff and feedback was provided. We have no hesitation in recommending them to others....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hello and thank you for picking us at WPR Haslemere to act as your estate agent and many thanks also for then taking the time to write you kind review featuring Des Parker and his team. We really appreciate both your business and your kind words. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Bungalow Sale...”

Jul 22,2018
Minithumbup
Neil
Daniel
By: 'Paul'
Jul 22,2018
6 people found
this helpful
Warren Powell Richards have been good to deal with throughout the sale process. They were friendly and efficient. They seemed very switched on when valuing the property and helped us obtain a good offer. As we live 100 miles from the property, they also went above ...
read full review
Comment on agent fees
The agents fees were in line with those of other agents we contacted for a quote.
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
It's very good of you to have taken a few minutes to write your review of WPR Godalming and in particulate Neil and Dan, thank you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Amazing Kylie Bishop...”

Jul 19,2018
Minithumbup
Kylie
Paul
By: 'Christian Fairclough'
Jul 19,2018
5 people found
this helpful
Kylie has been amazing to me and my brother in the last few months, she has put up with my panicked phone calls regarding purchasing and lettings. I hope we will be working with each other in the future in my further property ventures....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
What a lovely review of Kylie and Paul. Thank you very much. Thank too for using WPR as your agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Frellens...”

Jul 17,2018
Minithumbup
Daniel
Neil
By: 'John Cummings'
Jul 17,2018
7 people found
this helpful
Excellent knowledge of the market place and very proactive in terms of marketing strategy and managing the sales process and overall communications...
read full review
Comment on agent fees
Reasonable fee rates
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
A note to say thank you for your review of Dan and Neil at WPR Godalming and also to thank you for picking us at WPR to act as your agent. I am delighted that all went to plan. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

Jul 16,2018
Minithumbup
Kylie
By: 'Brendan'
Jul 16,2018
5 people found
this helpful
Excellent, friendly, efficient would recommend to family and friend. Fast to reply to any problems or issues and comes with a wealth of advice and experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
Just a little not to offer a big thank for your review of Kylie at WPR Haslemere and also for picking WPR to act as your lettings agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
219 1 270 5 457 2 304 0 19 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(630)
Farnham
28b Downing Street, Farnham GU9 7PD
(184)
Godalming
47 High Street, Godalming GU7 1AU
(134)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(218)
Haslemere
32 High Street, Haslemere GU27 2HJ
(112)


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