• Staff picture
    Tim
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    Clive
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    Daniel
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    Sarah
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    Matt
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Clare
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    Harry
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
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    Robert
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    Stacey
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    Cherie
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“Expertise and Support throughout the process...”

Nov 19,2018
Minithumbup
Neil
Matt
By: 'Mary MH'
Nov 19,2018
7 people found
this helpful
My house has been on the market for 7 months before I changed agents and chose WPR in Godalming. From the start I felt reassured by their innovative marketing, willingness to listen and proactive approach to prospective buyers. There were many viewings, efficiently handled with excellent ...
read full review
Comment on agent fees
Good value for the work involved
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you so much for sharing your experience of moving home and giving us at WPR the opportunity of marketing your house after a lack of success from one of our competitors. We are very grateful to you for both your review and the opportunity of acting as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, helpful and quick....”

Nov 19,2018
Minithumbup
Richard
By: 'Adrianna and Edgars'
Nov 19,2018
5 people found
this helpful
We are thankful for Richard's professionalism and excellent service. Richard is very delegated to his work. Very helpful, easy to communicate with thru e-mail or phone....
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Comment on agent fees
Richard it's a great professional!
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
What a kind and generous review of Richard and WPR Lettings, thank you very much. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Nov 19,2018
Minithumbup
Richard
By: 'Ela Erdemli'
Nov 19,2018
5 people found
this helpful
I have been working with WPR, since i moved to UK. Until now, i have rented 2 houses through them. In both, they have provided an excellent service. They are easy to communicate, always provide a punctual response, can accomodate their schedule to your work hours. ...
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Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Hello Ela, just a note to say thank you for being such a great tenant and for taking the time to write your review of Richard and the team at WPR Lettings, we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fast and efficient...”

Nov 16,2018
Minithumbup
Richard
Clare
By: 'Mike Budd'
Nov 16,2018
5 people found
this helpful
Both Richard and Clare worked hard to help me rent the property I was looking for. They answered any questions I had promptly and made the process very easy for me....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 16, 2018
View all comments (1)
Hello and thank you very much for your review of Richard and Clare at WPR Lettings in Alton. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional as always...”

Nov 16,2018
Minithumbup
Richard
By: 'Sara C'
Nov 16,2018
5 people found
this helpful
I have used WPR for 6/7 years to date for both sales and lettings. Richard is superb, always professional and thoroughly efficient whilst personable and friendly. Richard and his team are always extremely proactive in their approach and they strive to deliver a top class service. ...
read full review
Comment on agent fees
Perfectly reasonable and in line with industry standards.
Was this helpful? Yes
By: Tim B
Nov 16, 2018
View all comments (1)
Thank you very much for your support of WPR over the years, we really appreciate your trust and your business. Thank too for the super review this morning of Richard who heads up our lettings team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“EXCELLENT SERVICE...”

Nov 12,2018
Minithumbup
Richard
By: 'Jason Stredder'
Nov 12,2018
4 people found
this helpful
as always Richard Santos has again provided excellent service for the third time proving to be punctual, discreet and courteous... Thoroughly recommend him!...
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Was this helpful? Yes
By: Tim B
Nov 12, 2018
View all comments (1)
Hello and thank you for the great review of Richard who heads up WPR Lettings, we appreciate you sharing your thought and hope that life is treating you well in your new home. Regards and best wishes Tim B Senior Partner, Warren Powell-Richards ...

“Very helpful...”

Nov 09,2018
Minithumbup
Neil
By: 'Neil'
Nov 09,2018
6 people found
this helpful
As a first time buyer it can be very overwhelming. Neil help us at every step and alway kept us posted. Highly recommend him....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Tim B
Nov 12, 2018
View all comments (1)
Thank you very much for your supportive review of Neil at WPR Godalming. He is a super chap so it's great to see him getting this recognition. I hope you will be very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful!...”

Nov 07,2018
Minithumbup
Emilio
By: 'JC'
Nov 07,2018
7 people found
this helpful
I am so happy with the whole experience, it has been quick and easy and Emilio has gone above and beyond to make sure that we got the house we wanted! Thank you so much, I would recommend Warren Powell Richards to anyone :)...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thanks for the super review and your recommendation of WPR, I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simply the best (in the area)...”

Nov 07,2018
Minithumbup
Michaela
Robert
By: 'Hayden1973'
Nov 07,2018
6 people found
this helpful
Our house wasn't the easiest to sell, but WPR knew it well and how to sell it, which they did. Their pricing was right and their dedication to seeing us achieve our dream move was very clear from the word go. Robert did a fine ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
It's always gratifying to hear that we helped someone achieve their dream move, thank you very much for sharing your experience in your review. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Continued Excellent Service from Warren Powell Richards...”

Nov 07,2018
Minithumbup
Richard
By: 'David Hardy'
Nov 07,2018
5 people found
this helpful
Since the initial letting of my property through Warren Powell Richards I have received continued excellent service and cannot rate their attention highly enough. Richard, the lLettings Maanger, has always acted immediately on any instructions or requirements, and I am relaxed and confident that everything ...
read full review
Comment on agent fees
Agents fees are good value especially considering the excellent serice and attention to all matters large or small.
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thank you for your insightful and kind review of the service that you are receiving from my friend and colleague Richard Santos. We are very grateful to you both for your review and also your continued business. Very best wishes and regards, Tim B, Senior Partner, Warren Richards ...

“I would recommend this estate agent....”

Nov 07,2018
Minithumbup
Robert
Michaela
By: 'Kate'
Nov 07,2018
5 people found
this helpful
Both members of staff have gone out of their way to help me with the purchase of my property without being pushy. I would recommend them to friends and family as a team that go over and above in terms of customer service....
read full review
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thanks very much for mentioning Michaela and Robert in your supportive review this morning. We are very grateful to you and pleased that we manage to get the balance right between being enthusiastic but not pushy. A fine balance. I hope you love your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding service...”

Nov 07,2018
Minithumbup
Michaela
Sarah
By: 'Suzanne Roberts'
Nov 07,2018
5 people found
this helpful
I received fantastic service and help from Sarah and Michaela. Amazing fast responses to my many different questions and nothing was too much trouble. Great service all round from start to finish. Many thanks for a very smooth transaction....
read full review
Comment on agent fees
We bought so not applicable
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
What a kind review of Sarah and Michaela, thank you very much indeed. We hope you are very happy with your splendid new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and friendly...”

Nov 07,2018
Minithumbup
Michaela
Robert
By: 'Angie'
Nov 07,2018
5 people found
this helpful
Professional and friendly staff, always eager to help with any enquiry, extremely helpful and prompt to reply to any queries...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thank you very much for your review of Michaela and Robert. We hope you love your super new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Customer Service...”

Nov 06,2018
Minithumbup
Emilio
By: 'Jon S'
Nov 06,2018
5 people found
this helpful
Emilio was extremely helpful & knowledgeable in relation to the letting of my property. His advice & attention to detail was faultless. Highly recommended....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim B
Nov 06, 2018
View all comments (1)
Thank you very much for sharing your thoughts on Emilio and WPR lettings in Godalming and also for picking us at WPR to act as your letting agent. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings made simple...”

Nov 06,2018
Minithumbup
Richard
By: 'Liz'
Nov 06,2018
4 people found
this helpful
Richard was very helpful in arranging viewings and liaising with the property owner. Very prompt service and good communication both in person, by phone and email....
read full review
Comment on agent fees
Tenant set up fees are much the same as elsewhere I believe.
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Just a little note to wish you well in your new home and to thank you for taking the time to share your thoughts of dealing with Richard Santos who heads up WPR Lettings. We are very appreciative. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale...”

Nov 06,2018
Minithumbup
Neil
By: 'Joe Bloggs'
Nov 06,2018
5 people found
this helpful
Neil kept us and everyone connected with the sale and purchase of our move informed of progress. We have been very satisfied with service received....
read full review
Comment on agent fees
Reasonable for service received
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Hello and thank you for your kind review of Neil at WPR Godalming and also for picking WPR to act as your Estate Agent. We are very grateful to you and wish you all the best in with future plans. Regards, Tim B, Senior Partner,Warren Powell-Richards ...

“good service...”

Nov 03,2018
Minithumbup
Richard
By: 'PETER'
Nov 03,2018
4 people found
this helpful
Richard has managed our property for the past seven years and during that time we have found his assistance and efficiency in carrying out matters very good....
read full review
Comment on agent fees
As all landlords would prefer cheaper fees
Was this helpful? Yes
By: Tim B
Nov 03, 2018
View all comments (1)
Thank you very much for being such a loyal client of ours over the last 7 years, we really appreciate your business. Thank you too for taking the time to write your review featuring Richard Santos. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“All the team very good...”

Nov 02,2018
Minithumbup
Richard
By: 'Lucy Wiggins'
Nov 02,2018
4 people found
this helpful
I am a owner of a property and Richard and his team let my property. Been dealing with them for a number of years and they continue to deliver above and beyond on all expectations. Great team to work with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Thank you very much for the review and for picking the WPR Lettings team and Richard Santos to act as your Agent. We are very appreciative of your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings...”

Nov 01,2018
Minithumbup
Richard
By: 'Bridget'
Nov 01,2018
4 people found
this helpful
Richard Santos was very efficient with the letting of my property and both he and Trish Brown have been very helpful and efficient with the management to date....
read full review
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Just a little note to thank you for taking the time to write your review and also to thank you for picking Richard, Trish and WPR Lettings to act as your Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great communication and enthusiasm....”

Nov 01,2018
Minithumbup
Neil
By: 'Claire Davis'
Nov 01,2018
5 people found
this helpful
Second house sale through WPR and still just as pleased. Neil provides clear communication at all times, shows patience and consideration too. WPR makes a stressful time in your life much easier. Thank you for all your hard work....
read full review
Comment on agent fees
Agents fees are on a par with all the other Estate agents.
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Thank you for you great review and for being such a great client of our Company and picking the WPR team to act for you a second time. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Enjoyable experience...”

Oct 31,2018
Minithumbup
Richard
By: 'Wayne'
Oct 31,2018
4 people found
this helpful
Having rented several properties from various agents I am used to the process. Richard was very efficient, accommodating and pleasure to rent a property through. A painless experience throughout and highly recommend to anyone. Thanks Richard...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 01, 2018
View all comments (1)
Hi Wayne. just a little note to thank you for the review of my colleague and friend Richard Santos who heads up WPR Lettings in Alton. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Consistently Good Service...”

Oct 30,2018
Minithumbup
Richard
By: 'R Leach'
Oct 30,2018
4 people found
this helpful
I have dealt with Richard for a number of years in relation to letting my property. Richard always provides a professional service and is extremely knowledgable in his field. Any enquiries are acknowledged, dealt with promptly....
read full review
Comment on agent fees
I am very happy with the fees and the quality of the property management for those fees.
Was this helpful? Yes
By: Tim B
Oct 31, 2018
View all comments (1)
Thank you for being such a loyal customer of Warren Powell-Richards Lettings in Alton and Richard Santos. We are very grateful for your business. Thanks also for taking the time to write your review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“An honest and friendly service...”

Oct 30,2018
Minithumbup
Kylie
By: 'O Harmer'
Oct 30,2018
5 people found
this helpful
An excellent service. I have found Kylie honest, helpful and highly efficient within both fields of purchasing and letting my property. It was due to her obvious knowledge that I decided to use WPR to manage my property and am continuing to be very happy ...
read full review
Comment on agent fees
Friendly, knowledgeable and reliable.
Was this helpful? Yes
By: Tim B
Oct 31, 2018
View all comments (1)
Thank you very much for placing your trust in Kylie and Warren Powell-Richards Lettings in Haslemere. We are very appreciative of your business and also your kind review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding!...”

Oct 26,2018
Minithumbup
Matt
By: 'Anna'
Oct 26,2018
6 people found
this helpful
We moved to Warren Powell Richards from another agent after we were unhappy with their service. Matthew listened to the points we were disappointed with previously, and went out of his way to ensure they weren't the same. Matthew has been genuine and honest from ...
read full review
Comment on agent fees
Agents fees were very competitive
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
Thank you very much for sharing your experience of dealing with Matt at WPR Godalming and also for giving our Godalming team the opportunity of acting as your agent. It's great to hear that Matt managed to give you the level of service you were looking for. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“How refreshing!...”

Oct 25,2018
Minithumbup
Emilio
By: 'L West'
Oct 25,2018
5 people found
this helpful
New to the area and wasn't sure which company gave the best service. Saw an accreditation in the shop window saying best estate agent for the year so thought I'd see. Well, what a lovely company to deal with. I have had most contact with ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
What a great review of Emilio, thank you very much. Thank you too for giving us the job of acting as your letting agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best Ever...”

Oct 23,2018
Minithumbup
Emilio
By: 'Bernardo RIbeiro'
Oct 23,2018
7 people found
this helpful
Emilio was very friendly and as supportive and open to questions as it gets. Always available and offered an excellent deal on my current future home I would recommend highly to anyone looking in the area to get him as an agent....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (3)
Thank you for your review of Emilio and your recommendation. We appreciate you sharing your thoughts and hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best estate agent in Farnham!...”

Oct 22,2018
Minithumbup
Stacey
Robert
By: 'Anita'
Oct 22,2018
7 people found
this helpful
Stacey and Rob (and previously Lloyd and Nathan) are a brilliant team who were incredibly patient with us whilst we took a very long time to find our dream home. We sold our house 3 times through them (2 sales falling through because we still hadn't found ...
read full review
Comment on agent fees
They provided us with an extremely competitive fee.
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
Hi Anita, it's great to hear that we finally got you moved and we all hope you are very happy with your new home. Thank you very much for your kind review and also for instructing us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent!...”

Oct 22,2018
Minithumbup
Richard
By: 'Alice'
Oct 22,2018
4 people found
this helpful
Richard was incredibly helpful and understanding, always responding to any enquiries immediately and professionally. I would not hesitate to recommend Richard and Warren Powell-Richards to anyone looking for accommodation....
read full review
Was this helpful? Yes
By: Tim B
Oct 23, 2018
View all comments (1)
Thanks very much for the kind review of Richard at WPR Lettings in Alton. I hope life is treating you well in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic piece of work Rob great service professional treated me like family and cared for my needs excellent job...”

Oct 20,2018
Minithumbup
Robert
By: 'Top Rob Edwards Top Warren Powell'
Oct 20,2018
6 people found
this helpful
Rob was spot on with everything I couldn't have asked for a more caring person to help me through this difficult time in my life...
read full review
Comment on agent fees
Excellent fees
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
What a super review of Rob at WPR Farnham, thank you very much for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Ongoing excellent service...”

Oct 19,2018
Minithumbup
Richard
By: 'Andrea'
Oct 19,2018
4 people found
this helpful
I have dealt with Richard for over four years in relation to letting my property. I have been impressed with his professional and courteous service and his market knowledge. Richard is also excellent at suggesting sensible solutions to any letting issues that inevitably arise before ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
A little note to say thank you for your supportive review of Richard and WPR Lettings in Farnham but also for being such a great client of our company. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
224 1 285 5 465 2 308 0 20 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(646)
Farnham
28b Downing Street, Farnham GU9 7PD
(189)
Godalming
47 High Street, Godalming GU7 1AU
(140)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(219)
Haslemere
32 High Street, Haslemere GU27 2HJ
(117)


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