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    Tim
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    Clive
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    Daniel
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    Sarah
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    Matt
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Elizabeth
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    Clare
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    Harry
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
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    Robert
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    Stacey
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Oct 02,2017
Minithumbup
Harry
By: 'Anonymous'
Oct 02,2017
6 people found
this helpful
It has been a pleasure to deal with Harry. He is very reliable and trustworthy. Certainly not what I am used to with an estate agent. Always willing to go the extra mile, nothing is too much for Harry. C...
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Was this helpful? Yes
By: Tim B
Oct 04, 2017
View all comments (1)
Just a little note to thank you for taking the time to write your kind words regarding Harry at WPR Alton and also to thank you for picking us at WPR to act as your Estate Agent. Very best wishes and regards , Tim B, Senior partner, Warren Powell-Richards ...
Oct 02,2017
Minithumbup
Harry
By: 'Happy outcome'
Oct 02,2017
6 people found
this helpful
The overall service from WPR Alton has been excellent. Harry Kellie, as my lead contact has been professional, courteous and helpful. He really believes in "going the extra mile" to support and inform customers and I believe he should be regarded as a ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Tim B
Oct 04, 2017
View all comments (1)
Hello and thank you for the kind and supportive review of young Harry at WPR Alton. He is indeed a fine fellow so it's great to see this recognition. Thank you too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 01,2017
Minithumbup
Neil
By: 'Jenny'
Oct 01,2017
10 people found
this helpful
Neil Pritchard was very professional and dealt with the majority of the viewings we had. He gave us feedback from these and was always encouraging. If there were any problems he was at the end of the phone helping to solve them. We are very ...
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Comment on agent fees
As predicted for the current climate.
Was this helpful? Yes
By: Tim B
Oct 02, 2017
View all comments (1)
Hello Jenny, just a little note to say thank you very much for picking WPR to act as your Estate Agent and also for taking the time to write your kind review of my colleague Neil. We are very grateful to you and wish you all the best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 01,2017
Minithumbup
Steven
By: 'Kate'
Oct 01,2017
10 people found
this helpful
Myself and my partner have recently moved into a local flat, let through Warren Powell Richards. The process went smoothly and we would highly recommend the agency. Steven who managed the let was helpful, approachable and professional....
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Comment on agent fees
We felt that the fees were higher than what we would expect to pay.
Was this helpful? Yes
By: Tim B
Oct 02, 2017
View all comments (1)
Hi Kate, just a little note to say thank you for taking the time to write your review regarding Steven Byers and WPR Lettings in Godalming. We are very grateful to you. I hope you are very happy in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Sep 28,2017
Minithumbup
Paul
By: 'Becky'
Sep 28,2017
6 people found
this helpful
This is the first property that me and my partner have rented together, so was a bit unsure of the whole process, but Paul has made it so simple and easy for us both. Whenever we had any problems or queries he was always very ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Tim B
Sep 29, 2017
View all comments (1)
Hi Becky - thank you very much for the kind review detailing dealing with Paul and WPR Lettings in Haslemere. It is much appreciated. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...
Sep 27,2017
Minithumbup
Richard
By: 'Josh Grant'
Sep 27,2017
5 people found
this helpful
We dealt with Richard when we located a property to let in Alton. This was a busy time for us juggling running a business, imminently about to have our first child and then moving house on top of that. Richard allowed us to view the ...
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Was this helpful? Yes
By: Tim B
Sep 29, 2017
View all comments (1)
Just a little note to that you for taking the time to write a review detailing your experience of dealing with WPR Lettings in Alton and my colleague Richard Santos. I hope that you are enjoying life and in particular being a parent. That's it now - no sleep for a year or two. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 27,2017
Minithumbup
Neil
By: 'Kidd'
Sep 27,2017
8 people found
this helpful
Neil was acting for the Vendors of the property we purchased. He was crucial in getting the transaction over the line and we are extremely impressed with his professionalism and willingness to assist at all times. We would not hesitate to recommend Neil....
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Was this helpful? Yes
By: Tim B
Sep 29, 2017
View all comments (1)
Many congratulations on the purchase of your new home. I hope you will be very happy there. Thank you for taking the time to write your review regarding my colleague Neil, he is indeed a fine fellow. We are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 25,2017
Minithumbup
Darren
Sarah
By: 'Sal'
Sep 25,2017
6 people found
this helpful
WPR were exceptionally efficient and professional, enabling us to get on the market quickly. We were inundated with viewers, making a very positive start and gained an offer within days. I would thoroughly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 25, 2017
View all comments (1)
What a great review of the Grayshott team, it's great to hear that their proactive approach worked well for you. Thank you too for picking us to act as your agent. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 25,2017
Minithumbup
Paul
By: 'Rob'
Sep 25,2017
4 people found
this helpful
This is my partner's and my first place together and WPR made the move so simple for us both. Therefore, I would just like to say a massive thank you to Paul Stephens and his team for being so helpful throughout the whole process....
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Was this helpful? Yes
By: Tim B
Sep 25, 2017
View all comments (1)
What a great review of Paul, thank you very much. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 25,2017
Minithumbup
Paul
By: 'Carla'
Sep 25,2017
5 people found
this helpful
It has been a pleasure dealing with Paul. He has been thorough and professional throughout the process of securing a tenant for me. Thank you Paul for making the process run so smoothly....
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Was this helpful? Yes
By: Tim B
Sep 25, 2017
View all comments (1)
Thank you very much for your super review of Paul at WPR Lettings, It is very good of you. Thanks too for picking us at WPR to act as your letting Agent, we appreciate your business. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 21,2017
Minithumbup
Darren
Michaela
By: 'Piers Johnson-Hill'
Sep 21,2017
5 people found
this helpful
Everyone at WPR in Grayshott has been fantastic. As I was overseas, they looked after every aspect of my house sale for me. I was always kept up to date with proceedings. The team are extremely friendly, enthusiastic and very good at their jobs. I ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 25, 2017
View all comments (1)
Just a little note to thank you for your kind words regarding the team at WPR Grayshott. We are very appreciative as we are for your decision to pick us to act as your agent. Very best wishes with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...
Sep 21,2017
Minithumbup
Polly
By: 'David Brown'
Sep 21,2017
4 people found
this helpful
The service we experienced from Polly when buying our was 'top-draw'. She was pro-active, patient and extremely supportive in helping us through to a successful exchange/completion on our house purchase. I wouldn't hesitate in recommending WPR when selling or buying. Thanks again Polly....you're ...
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Was this helpful? Yes
By: Tim B
Sep 25, 2017
View all comments (1)
Mr Brown, a little note to thank you for your top-draw feedback regarding my colleague Polly Gillert. We are very grateful to you for sharing your thoughts and hope that you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 19,2017
Minithumbup
Richard
By: 'Alex Wilson'
Sep 19,2017
5 people found
this helpful
Richard has provided me with an exceptional letting agent service for the past 7 years or more. Always helpful and polite, he is superb at finding good tenants quickly, in both Alton and Bordon....
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Comment on agent fees
The fees are good value
Was this helpful? Yes
By: Tim B
Sep 19, 2017
View all comments (1)
Thank you very much for being such a great and loyal client of our Company and also for taking the time to write your kind review featuring my friend and colleague Richard Santos. We are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 19,2017
Minithumbup
Richard
By: 'Margaret Whidborne'
Sep 19,2017
5 people found
this helpful
I have always found Richard Santos to be very helpful and efficient in dealing with lettings. The outcome has always been positive....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 20, 2017
View all comments (1)
Just a little note to say thank you for the review of Richard and also to thank you for putting your faith in our Company to act as your letting agent. We are very grateful to you. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...
Sep 15,2017
Minithumbup
Richard
By: 'Diane'
Sep 15,2017
5 people found
this helpful
I have used Richard Santos as my letting agent for 5 years now and in that time I have encountered zero problems and the flat has only been vacant for about a total of 5 weeks during that this time....
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Comment on agent fees
Agents fees are very fair for the work done and headaches it has saved me.
Was this helpful? Yes
By: Tim B
Sep 19, 2017
View all comments (1)
Just a little note to thank you for the review of Richard and also an extra big thank you for being such a loyal client for so many years. We really appreciate your business. Very best wishes and regards, Tim B Senior Partner Warren Powell-Richards ...
Sep 14,2017
Minithumbup
By: 'Tara'
Sep 14,2017
7 people found
this helpful
Laura was our main contact from initial house viewing to exhange. She was efficient, attentive and great at liaising with all parties of the chain to ensure we exchanged on time. She's been a pleasure to work with, always cheery and friendly and able to ...
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Was this helpful? Yes
By: Tim B
Sep 14, 2017
View all comments (1)
Hello and thank you for the smashing review regarding Laura at WPR Grayshott, it is much appreciated. I hope you love your new home, regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Sep 13,2017
Minithumbup
By: 'Robbo'
Sep 13,2017
10 people found
this helpful
We cannot thank Laura enough,her communication skills during at times a very stressful period was absolutely first class.She kept everyone informed on a daily basis.Laura is certainly an asset to WPR. The whole company from Darren downwards are very helpful and are ...
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Comment on agent fees
We feel that the fees are more than fair.
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Hi Robbo, just a little note to thank you for your review of Laura and also the mention of office Partner Darren Light. We are very grateful to you as we are for your instructions to act as your agent. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 13,2017
Minithumbup
Richard
By: 'Neil'
Sep 13,2017
8 people found
this helpful
Richard was very professional and helpful throughout the whole process. He was prompt with all our enquiries and always treated us in a friendly manner. We would highly recommend Richard to anyone who is looking for a competent agent....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Hi Neil, thanks very much for your review of Richard Santos at WPR Lettings, it was very kind of you. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 13,2017
Minithumbup
By: 'Tina Hone'
Sep 13,2017
7 people found
this helpful
Simon is extremely helpful with it being my first time as a tenant and landlord,he has given me valuable advice, not only that but also he want thought five possible tenants for my apartment with a fine tooth comb and selected what I hope ...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Tina Hone
Sep 13, 2017
View all comments (3)
Oh how exciting, do i get a prize?All your staff have been very helpful, what I thought would be quite stressful they have made easy, thank you. ...
Sep 13,2017
Minithumbup
Tim
By: 'SM'
Sep 13,2017
12 people found
this helpful
Simply the best. Without a doubt Mr Buxton is the finest Estate Agent in the South East, maybe the Uk and possibly the Universe. He is also handsome and a great man manager....
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Comment on agent fees
Worth every penny
Was this helpful? Yes
By: Daniel Vasey
Sep 13, 2017
View all comments (2)
Thank you so much for the wonderful review of Tim. He is indeed a fantastic chap and a very fine estate agent. As our senior partner he does like to set the bar very high and I am delighted to hear he exceeded his own high standards. Once again thank you for using Warren Powell-Richards to sell your home, I shall now do my best to deflate Tim's head following him reading this review. Daniel Vasey - Partner ...
Sep 12,2017
Minithumbup
Darren
By: 'Jonathan Ralston'
Sep 12,2017
9 people found
this helpful
This has to be the best estate agent in the UK. Laura, Michaela, Sarah, Robert, Darren all played their parts....
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Comment on agent fees
Very good, Goodness, they worked very hard for their commission. Don't know how you would get this kind of personal service with a cheap on-line agency. You get what you pay for!!!
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
What a fantastic review of our little Company mentioning Laura, Michaela, Sarah, Robert and Darren, thank you very much. Also your thoughts on the difference between our offering and the online options are very welcome. I am delighted that everything went well and wish you all the best wish your future plans. Regards and best wishes Tim B ...
Sep 11,2017
Minithumbup
Richard
By: 'Jayne'
Sep 11,2017
6 people found
this helpful
Excellent service and very helpful - made the process very smooth for moving in etc. Would definitely recommend and would use again...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Thanks very much for the review of our head of lettings Richard Santos. It's kind of you to have shared your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 11,2017
Minithumbup
Stacey
By: 'KAHANNAH'
Sep 11,2017
7 people found
this helpful
I dealt with Simon, Stacey and Nathan at Warren Powell Richards and from the outset I had a friendly and efficient service. It was not an easy sale but their expertise, support and contact was a great help. I am pleased I chose the Farnham ...
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Comment on agent fees
As planned.
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Just a little note to say thank you for your supportive review of my colleagues Simon and Stacey. It is very good of you to have shared your thoughts. Thank you too for picking WPR to act as your agent, we appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 08,2017
Minithumbup
Richard
By: 'Sandy'
Sep 08,2017
5 people found
this helpful
Richard, like the other members of staff at Warren Powell, is charming and very helpful. I have complete confidence in having him manage the letting of my property in Alton....
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Comment on agent fees
Very acceptable
Was this helpful? Yes
By: Tim B
Sep 10, 2017
View all comments (1)
Hello and thank you for your review featuring my colleague Richards Santos who heads up WPR Lettings. It's very kind of you. Thank you also for trusting us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 06,2017
Minithumbup
Steven
By: 'Emma'
Sep 06,2017
11 people found
this helpful
As I was letting for the first time, Steve and the whole team made the whole process as stress-free as possible. He was extremely knowledgeable and professional. Steve answered all of questions and everything was sorted out in a calm manner. Whenever I went into ...
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Comment on agent fees
Extremely reasonable. Much better than other estate agents in the area.
Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Hi Emma, what a lovely review of the lettings team at Godalming and in particular Steven Byers. Thank you also for picking us from the masses to act as your agent, we will work very hard to make sure you remain pleased with your decision. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 06,2017
Minithumbup
Steven
By: 'Sue Goodman'
Sep 06,2017
10 people found
this helpful
As a new Landlord we were looking for someone we felt we could trust to look after our Property. Steven has exceeded our expectations and we would thoroughly recommend him and Warren Powell Richards....
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Comment on agent fees
We were happy with the agreed Fee charges
Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Just a little note to thank you for your supportive review featuring Steven from WPR Godalming. Thank you also for picking us to act as your agent, we very much appreciate both your trust and your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 05,2017
Minithumbup
Steven
By: 'Sabrina & Dave'
Sep 05,2017
11 people found
this helpful
Steven was instrumental in helping my husband and I find a property which perfectly suited our needs. His friendly and professional attitude ensured that the whole process went so smoothly from start to finish. We would highly recommend Warren Powell-Richards, and working with Steven in ...
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Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Hi Sabrina and Dave, thank you very much for the kind review featuring Steven who heads up the lettings team at WPR Godalming. We are very grateful to you. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Daniel
By: 'Chris'
Sep 04,2017
11 people found
this helpful
Daniel has been fantastic in helping me sell my property. Friendly, helpful, honest and down to earth from start to finish. Being a resident of the area was a huge help with his local knowledge and his cool, calm attitude helped to keep things on ...
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Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Hi Chris, thank you very much for your review of my friend and colleague Dan Vasey at WPR Godalming and also for picking us at WPR to act as your agent. We appreciate your business. I hope all is going well with your future plans. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Richard
By: 'JoeT'
Sep 04,2017
6 people found
this helpful
Richard helped with all of my queries, and was a pleasure to deal with. Thank you, Richard, on ensuring my move was as easy as possible....
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Just a little note to thank you for the supportive review featuring Richard Santos who heads up our WPR lettings team. Very much appreciated. Best wishes, Tim B, Senior Partner,Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Steven
By: 'Sara McPhail'
Sep 04,2017
10 people found
this helpful
Steven was so helpful in helping us find a perfect two bedroom flat for my partner and I and our newborn. He was always updating us on where things were at and if we ever had any questions or queries he was very helpful with ...
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Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Hi Sara, what a super review of my colleague Steven. Thank you very much. I am very pleased he managed to find you an alternative flat in your hour of need and hope you will be very happy there. Very best wishes too regarding your new baby, how exciting. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
221 1 272 5 459 2 304 0 19 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(632)
Farnham
28b Downing Street, Farnham GU9 7PD
(184)
Godalming
47 High Street, Godalming GU7 1AU
(138)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(218)
Haslemere
32 High Street, Haslemere GU27 2HJ
(112)


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