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    Tim
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    Clive
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    Daniel
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    Sarah
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    Matt
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Elizabeth
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    Clare
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    Harry
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    Benjamin
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
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    Robert
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“ Overall a very good experience... ”

Aug 15,2018
Minithumbup
Kylie
By: 'Joshua'
Aug 15,2018
0 people found
this helpful
Kylie was absolutely amazing she helped me out a lot and made the whole thing very simple. I would highly recommend her to anyone....
read full review
Was this helpful? Yes

“ Professional and personable, fantastic!... ”

Aug 11,2018
Minithumbup
Richard
By: 'David & Louise'
Aug 11,2018
2 people found
this helpful
We have nothing but praise to give Richard from Warren Powell-Richards in Alton. He looked after us so well right from the outset, nothing was too much trouble and he treated us in such a professional, polite manner all the way through the process. Richard ...
read full review
Comment on agent fees
Fees were very reasonable and fair.
Was this helpful? Yes
By: Tim B
Aug 13, 2018
View all comments (1)
What a thorough and kind review of my colleague and friend Richard Santos who heads up WPR lettings, thank you very much. It is great to hear about the service which you received. Very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Very professional, very helpful and very friendly... ”

Aug 10,2018
Minithumbup
Kylie
By: 'Justin of Whitley'
Aug 10,2018
3 people found
this helpful
This was my first experience renting out a property so consequently had a lot of random questions when preparing the house for rent. They were always very helpful when answering all my questions and found tenants very quickly. I will be using them again and ...
read full review
Comment on agent fees
Very good. Agent fees I thought were very fair.
Was this helpful? Yes
By: Tim B
Aug 10, 2018
View all comments (1)
Just a little note to thank you for taking the time to write your kind and generous review regarding WPR and Kylie. We are very grateful to you. Thank you too for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Hassle free move... ”

Aug 03,2018
Minithumbup
Kylie
By: 'Tom & Bethan'
Aug 03,2018
5 people found
this helpful
After spending a long Saturday looking for a new property with various letting agencies it was clear that Warren Powell are a step above the others with fantastic customer service. Kylie was extremely helpful right from the first phone call to moving into the new ...
read full review
Was this helpful? Yes
By: Tim B
Aug 03, 2018
View all comments (1)
Hello and thank you very much for taking the time to write such a kind review of WPR Lettings and in particular the wonderful Kylie. We are very grateful to you and hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Good professional quality, prompt service... ”

Aug 02,2018
Minithumbup
Richard
By: 'Hannah'
Aug 02,2018
4 people found
this helpful
Thank you Richard for helping me to find suitable tenants & for ensuring a smooth, efficient & professional service. Fingers crossed the tenancy will follow suit ;)...
read full review
Was this helpful? Yes
By: Tim B
Aug 03, 2018
View all comments (1)
Hi Hannah, thanks very much for the review or Richard who heads up our lettings team and also for trusting us at WPR to find you a tenant. We will work hard to make sure that all goes to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Thank you all... ”

Jul 29,2018
Minithumbup
Polly
Nick
By: 'L&R J&N'
Jul 29,2018
4 people found
this helpful
Just to say a big thank you to Nick, Polly and the team for taking us through the sale of my parents house with such understanding, thoughtfulness and sensitivity. All your hard work has been much appreciated and you have made what is always a ...
read full review
Comment on agent fees
Good value
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
What a kind review of Nick and Polly, thank you very much for sharing your thoughts and also for entrusting our Alton team to market you parents home. I glad the help with the paperwork made life a little easier for you and wish you all the very best for the future, regards, Tim B, Senior Partner,Warren Powell-Richards ...

“ Quick House Sale... ”

Jul 28,2018
Minithumbup
Daniel
Matt
By: 'Sally'
Jul 28,2018
5 people found
this helpful
Daniel was very prompt and efficient when first liaising with us. I liked this direct straight forward approach and his pricing of our property was obviously correct as it sold within a week. The after sales service was excellent with regular phone calls from Matthew ...
read full review
Comment on agent fees
Fees were competitive.
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hello and thank you for the super review of Dan, Matt and the team at WPR Godalming. We really appreciate your kind words. Thank you too for picking us at WPR in the first place to market your property, I am delighted we got a good and speedy result for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Richard feedback... ”

Jul 27,2018
Minithumbup
Richard
By: 'Ruth'
Jul 27,2018
4 people found
this helpful
Richard is extremely personable and goes the extra mile to ensure that you are happy and your move goes well. He communicates excellently both on the phone and via email....
read full review
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hi Ruth, just a not to thank you for sharing your thoughts on dealing with Richard Santos at WPR Lettings in Alton. It's very good of you. I hop you are enjoying life in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Excellent sales service Haslemere... ”

Jul 27,2018
Minithumbup
Desmond
By: 'D&J'
Jul 27,2018
4 people found
this helpful
Desmond provided a very personal attentive service with good continuity from other staff who were always courteous and efficient. All sales viewings took place with Warren Powell staff and feedback was provided. We have no hesitation in recommending them to others....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hello and thank you for picking us at WPR Haslemere to act as your estate agent and many thanks also for then taking the time to write you kind review featuring Des Parker and his team. We really appreciate both your business and your kind words. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Bungalow Sale... ”

Jul 22,2018
Minithumbup
Neil
Daniel
By: 'Paul'
Jul 22,2018
6 people found
this helpful
Warren Powell Richards have been good to deal with throughout the sale process. They were friendly and efficient. They seemed very switched on when valuing the property and helped us obtain a good offer. As we live 100 miles from the property, they also went above ...
read full review
Comment on agent fees
The agents fees were in line with those of other agents we contacted for a quote.
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
It's very good of you to have taken a few minutes to write your review of WPR Godalming and in particulate Neil and Dan, thank you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Amazing Kylie Bishop... ”

Jul 19,2018
Minithumbup
Kylie
Paul
By: 'Christian Fairclough'
Jul 19,2018
5 people found
this helpful
Kylie has been amazing to me and my brother in the last few months, she has put up with my panicked phone calls regarding purchasing and lettings. I hope we will be working with each other in the future in my further property ventures....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
What a lovely review of Kylie and Paul. Thank you very much. Thank too for using WPR as your agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Frellens... ”

Jul 17,2018
Minithumbup
Daniel
Neil
By: 'John Cummings'
Jul 17,2018
7 people found
this helpful
Excellent knowledge of the market place and very proactive in terms of marketing strategy and managing the sales process and overall communications...
read full review
Comment on agent fees
Reasonable fee rates
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
A note to say thank you for your review of Dan and Neil at WPR Godalming and also to thank you for picking us at WPR to act as your agent. I am delighted that all went to plan. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Excellent... ”

Jul 16,2018
Minithumbup
Kylie
By: 'Brendan'
Jul 16,2018
5 people found
this helpful
Excellent, friendly, efficient would recommend to family and friend. Fast to reply to any problems or issues and comes with a wealth of advice and experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
Just a little not to offer a big thank for your review of Kylie at WPR Haslemere and also for picking WPR to act as your lettings agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Very professional service!... ”

Jul 15,2018
Minithumbup
Michaela
By: 'Will recommend!'
Jul 15,2018
5 people found
this helpful
Very good service received from the beginning to end of our house purchase. All aspects were dealt with in a quick and professional manner, we will definitely look to use Warren Powell Richards in the future!...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
Thank you very much for your supportive review. I hope you are thrilled with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Brilliant Service... ”

Jul 12,2018
Minithumbup
Michaela
By: 'J Brindley'
Jul 12,2018
5 people found
this helpful
My experience with Warren Powell Richards has restored all faith in dealing with estate agents and the stress of selling. Michaela Williiams in particular communicated between both the buyer and myself to make it a smooth and quick sale. In my past experiences of selling ...
read full review
Comment on agent fees
The fees were a little more than quoted by a local firm but it was worth the little extra for the service I received
Was this helpful? Yes
By: Tim B
Jul 23, 2018
View all comments (1)
Hello and thank you, both for taking the time to write your kind review of Michaela and the team at WPR Grayshott and also for picking us at WPR to act as your agent. We are very appreciative, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Excellent service and attention to detail... ”

Jul 11,2018
Minithumbup
Sarah
By: 'B & K'
Jul 11,2018
3 people found
this helpful
We dealt with Sarah over a period of 5 months looking to buy a property in Headley Down. After the first purchase 'evaporated' Sarah was immediately on hand to identify alternatives. All through the purchase process, Sarah was 'on the ball' and very proactive when chasing ...
read full review
Comment on agent fees
n/a - we were the purchaser
Was this helpful? Yes
By: Tim B
Jul 12, 2018
View all comments (1)
What a lovely and coincided review of Sarah, thank you very much. Fantastic news that you found a suitable home, I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Kylie... ”

Jul 10,2018
Minithumbup
Kylie
By: 'HC and AS'
Jul 10,2018
3 people found
this helpful
We received very good service from Kylie throughout the process of renting the property. Kylie was very helpful, enabling us to have a second viewing so that we could take measurements after it was confirmed we had been successful with our application. Kylie was also ...
read full review
Comment on agent fees
The fees for Warren Powell Richards was more than expected but they have provided the best estate agent experience for both of us.
Was this helpful? Yes
By: Tim B
Jul 11, 2018
View all comments (1)
Thank you very much for taking a few minutes to write your review of Kylie at WPR Haslemere. We really appreciate it and hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner,Warren Powell-Richards ...

“ Available and helpful... ”

Jul 09,2018
Minithumbup
Daniel
By: 'Rebecca'
Jul 09,2018
4 people found
this helpful
Top marks to Daniel @ WPR. Viewings always easy to arrange and questions answered swiftly. House purchase has progressed smoothly. Thankyou....
read full review
Was this helpful? Yes
By: Tim B
Jul 10, 2018
View all comments (1)
Thank you very much for taking the time to share your thoughts on dealing with Dan and his team at WPR in Godalming. We very much appreciate your kind words. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Responsive and positive through the buying process... ”

Jul 07,2018
Minithumbup
Daniel
By: 'Steve S'
Jul 07,2018
3 people found
this helpful
Daniel was very helpful, positive and responsive through a process that its fair share of ups and downs. It was good to know we could have a straightforward and honest dialogue at any stage of the process...
read full review
Was this helpful? Yes
By: Tim B
Jul 10, 2018
View all comments (1)
Just a little note to thank you for your review of Dan and his colleagues at WPR Lettings and also to wish you well in your new home. We are very grateful to you for your comments and hope you are very happy with your purchase. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ House Purchase... ”

Jul 05,2018
Minithumbup
Sarah
By: 'Adam'
Jul 05,2018
6 people found
this helpful
Sarah was great from start to finish. Always available when I needed to speak with her to discuss any questions I had. I wouldn't think twice about recommending her to anyone looking to buy a house....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jul 06, 2018
View all comments (1)
Hi Adam, thank you very much for your review of Sarah. Much appreciated. I hope you love your new home and are very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Need a new letting agent ?... ”

Jul 04,2018
Minithumbup
Kylie
By: 'RD & PS'
Jul 04,2018
5 people found
this helpful
We needed a new agent as the previous one left the industry , our portfolio was passed to Warren Powell -Richards,as we didnt know much about them we went for a chat with Kylie at the Haslemere office , after a couple of chats with her ...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Jul 04, 2018
View all comments (1)
Hello and thank you for writing your kind review featuring my colleague Kylie. We are very grateful for giving us the opportunity of acting as your agent and I know that Kylie will take excellent care of you. She is a great asset to our Company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ House rental... ”

Jul 04,2018
Minithumbup
Richard
By: 'Carol'
Jul 04,2018
4 people found
this helpful
I've been placing our rental property with Richard for the last 7 years and only had great tenants and service. The rest of the team at the Alton branch are also been super helpful whenever I've popped in for advice. Richard makes the process ...
read full review
Comment on agent fees
Fees are very reasonable for the level of service provided which includes advertising, vetting, rental agreements and completing the process.
Was this helpful? Yes
By: Tim B
Jul 05, 2018
View all comments (1)
Thank you very much for you custom over the last seven years, we really appreciate your business. Thank you also for taking the time to write your review of WPR Lettings, Richard Santos and the rest of the Alton team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Quick and relatively straightforward... ”

Jul 04,2018
Minithumbup
Kylie
By: 'Richard Yardley'
Jul 04,2018
3 people found
this helpful
Kylie was helpful in securing us a letting whilst being abroad in China. We appreciated her understanding of our situation and obviously going ahead with the let without us having been there to view the house. The process of securing the letting was relatively straightforward ...
read full review
Comment on agent fees
The fees seem slightly steep compared to other agents.
Was this helpful? Yes
By: Tim B
Jul 05, 2018
View all comments (1)
Hello and welcome back to the UK from China. Haslemere is a super town so I know you will be very happy there. I have noted your comments regarding the bins, general maintenance issues and front door security. All valid points which I have discussed with the lettings team and I am sorry if that made your moving in stressful, I appreciate the last thing you need to be doing is taking time out to clear away the previous tenants bins. Regards and very best wishes, Tim B, Senior Partner, Warren ...

“ Overall pleasant experience... ”

Jul 02,2018
Minithumbup
Sarah
Darren
By: 'Stanley 97'
Jul 02,2018
3 people found
this helpful
The staff were always pleasant and helpful,giving good advice and keeping me well informed. I have moved quite a lot in the past and these are the best agents I have dealt with....
read full review
Comment on agent fees
Acceptable amount
Was this helpful? Yes
By: Tim B
Jul 03, 2018
View all comments (1)
A little note to thank you for picking us at Warren Powell-RIchards to act as your agent and also to thank you for taking the time to write a review about your experience of dealing with Darren and Sarah. They are a great team and so we really appreciate you sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Flat sale... ”

Jun 28,2018
Minithumbup
Clare
By: 'A smooth sale'
Jun 28,2018
3 people found
this helpful
I was very impressed with the professional away Clare dealt with the sale of a flat I owned. Her communication skills kept me uptodate with the different stages of viewings and feedback....
read full review
Comment on agent fees
They were comparable with other agents in the area.
Was this helpful? Yes
By: Tim B
Jun 29, 2018
View all comments (1)
Just a little note to say a big thanks you for taking the time to write your review about Clare at WPR Alton. It's very good of you and we do appreciate it. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Responsive and Friendly... ”

Jun 28,2018
Minithumbup
Steven
By: 'Kayleigh'
Jun 28,2018
3 people found
this helpful
Steven was very prompt in responding to our queries and organising a viewing of the property we were keen to rent. He was very knowledgeable about the flat and provided us with all the required information. He frequently checked in with us during the referencing ...
read full review
Was this helpful? Yes
By: Tim B
Jun 29, 2018
View all comments (1)
Hi Kayleigh, thanks very much for taking the time to write your review featuring Steve at WPR Lettings in Farnham. We really appreciate you sharing your thoughts and hope you are very happy in your new home. Very best wishes and regards, Ti B, Senior Partner, Warren Powell-Richards ...

“ Friendly and professional... ”

Jun 27,2018
Minithumbup
Clare
Harry
By: 'Madge and Lee'
Jun 27,2018
3 people found
this helpful
I would highly recommend WPR at Alton after they successfully sold our property in about a month of going on the market. The team always followed up on viewings which allowed for honest feedback which I believe ultimately helped the property to be matched to ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jun 28, 2018
View all comments (1)
What a kind review of Harry and Clare - thank you very much, we really appreciate these little reviews as it makes all the hard work seem worthwhile. I hope you are very happy in your super new home and as you mentioned get to enjoy many happy years there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Helpful and professional service... ”

Jun 22,2018
Minithumbup
Benjamin
By: 'GraemeB'
Jun 22,2018
4 people found
this helpful
Very happy with the service provided from Ben and Warren Powell Richards. Ben was helpful and professional throughout and helped manage the purchase when I had a delay in my sale which jeopardised the chain. Would happily recommend and use again....
read full review
Was this helpful? Yes
By: Tim B
Jun 25, 2018
View all comments (1)
Thank you very much for the review of Ben at WPR Alton. It is very kind of you and we appreciate you sharing your thoughts. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“ Moving home... ”

Jun 18,2018
Minithumbup
Richard
Trish
By: 'Jane Cantello'
Jun 18,2018
4 people found
this helpful
When I first moved into the property it was let by Homes but when the then landlord sold the new landlords let it through Warren Powell Richard. Richard brought the new landlady round to introduced us to each other making the transition between landlords so ...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Jun 20, 2018
View all comments (1)
We really appreciate you sharing your thoughts on dealing with Richard and Trish for the last 6 years and are very grateful to you for being such an A1 tenant. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“ Great all round experience... ”

Jun 14,2018
Minithumbup
Harry
By: 'Mark'
Jun 14,2018
4 people found
this helpful
Our experience with WPR in general has been fantastic. Our property had barely been listed on the market and hadn't even finished uploading to Righmove when we received our first offer. From valuation to accepting an offer took us roughly two weeks. Harry's ...
read full review
Comment on agent fees
The Agents fees where very competitive - More than happy with them.
Was this helpful? Yes
By: Tim B
Jun 20, 2018
View all comments (1)
What a super review of Harry, thank you very much. Thank you too for picking us at WPR to act as your Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
201 1 247 4 439 2 288 0 18 1

Agent Fees

No fees set.
Last updated at 9:35 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(603)
Farnham
28b Downing Street, Farnham GU9 7PD
(177)
Godalming
47 High Street, Godalming GU7 1AU
(111)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(207)
Haslemere
32 High Street, Haslemere GU27 2HJ
(102)


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