• Tim Buxton
    Tim Buxton
  • Richard Santos
    Richard Santos
  • Polly Gillert
    Polly Gillert
  • Nick Warren
    Nick Warren
  • Clare Knight
    Clare Knight
  • Clive Powell-Richards
    Clive Powell-Richards
  • Lloyd Clarke
    Lloyd Clarke
  • Simon Greenwood
    Simon Greenwood
  • Trish Brown
    Trish Brown
  • Stacey Allan
    Stacey Allan
  • Lisa Green
    Lisa Green
  • Darren Light
    Darren Light
  • Sarah Johnson
    Sarah Johnson
  • Michaela Williams
    Michaela Williams
  • Nathan Warren
    Nathan Warren
  • Steven Byers
    Steven Byers
  • Desmond Parker
    Desmond Parker
  • Daniel Vasey
    Daniel Vasey
  • Jacob Boorah
    Jacob Boorah
  • Robert Watson
    Robert Watson
  • Matt Rabbitts
    Matt Rabbitts
  • Neil Pritchard
    Neil Pritchard
  • Carole Dalby
    Carole Dalby
  • Elizabeth Lowther
    Elizabeth Lowther
  • Jo Santos
    Jo Santos
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
WPR has been the best lettings experience we've ever had. Having rented two properties through them, the communication and professionalism has always been superb. Highly recommended....
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Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
I'd like to thank Steven for making my move down to Godalming so easy. We didn't encounter any problems and the help we received was very professional at every step of the way. Steven went above and beyond of whatever expectations I had....
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Comment on agent fees
Although the fee was relatively high, I absolutely got what I paid for and more.
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
We have purchased our first home with WPR and Matt Rabbitts could not have been more helpful, supportive or encouraging. He was a pleasure to work with from start to finish. Nothing was too much trouble and he went above and beyond to ensure that we moved on time. My husband and I truly appreciate the exceptional customer service we received, Matt made a daunting experience much less stressful. He deserves a medal!...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
2 people found
this helpful
Truly professional agent with huge experience in the area. WPR acted on 4 properties in Liphook. We were updated regularly, only viable buyers were proposed and all 4 sales went through as planned and we have 4 very happy buyers. The most straightforward sales process we have had in 10 years....
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Comment on agent fees
Good value
Was this helpful? Yes
By: Tim B
Feb 17, 2017
View all comments (1)
Hello and thank you for the super review of Darren and Sue and also for being such a valued and supportive client of our company. I am well aware that we have plenty of competitors so it is much appreciated that you picked and trusted us to act as your agent. I am delighted the transactions went smoothly. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...
Feb 13,2017
Minithumbup
By:
Feb 13,2017
3 people found
this helpful
Helpful and efficent and let our property within a few weeks of it going on the market, despite it being over the Christmas period. Knowledgable about procedures for overseas landlords. I would definitely recommend....
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Comment on agent fees
Reasonable and one of the cheaper agents.
Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Just a little note to thank you for your generous review featuring Jacob at WPR Lettings. A second that you for picking us to act as your agent too, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
We are extremely satisfied with the service received from Warren Powel Richards Alton.They are very professional,polite and helpful....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Hi Vipin and Tina, thank you very much for sharing your thoughts on dealing with my colleague and business partner Richards Santos. We are very grateful to you. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
Richard was extremely helpful in marketing my property for rental. A tennant was quickly found, all references and paperwork were completed efficiently. The property is now occupied - all the formalities were handled swiftly and I am very pleased with the the courteous and professional help I have received....
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Comment on agent fees
The fees are competetive with the local market
Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Hello and thank you for your kind and supportive review of our Head of Lettings Richard Santos. Thank you too for trusting us at WPR to act as your Agent. I am delighted that all has gone to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 09,2017
Minithumbup
By:
Feb 09,2017
2 people found
this helpful
I've rented two properties from Warren Powell Richards over several years. Simon Greenwood is the lettings agent I have always dealt with. He has always made the process as painless as possible and I've felt that he really was on my side and looking out for my interests. Simon has never failed to returned my calls and emails however silly the question. Thanks so much.......
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Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Hi Kate - just a little note to say a big thank you for the great review of Simon Greenwood. He is indeed a super fellow so it's fantastic to see him getting this positive feedback. Very best wishes Tim B, Senior Partner, warren Powell-Richards ...
Feb 09,2017
Minithumbup
By:
Feb 09,2017
2 people found
this helpful
Working with Richard is wonderful! He is prompt in responses, extremely polite and very professional. I highly recommend him, anyone who works with him is very fortunate as he is very attentive to any query you may have and puts you at complete ease in what can otherwise be a very stressful process....
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Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Hi Nikita - what a super review of my colleague Richard, thank you very much indeed. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 08,2017
Minithumbup
By:
Feb 08,2017
4 people found
this helpful
I was very impressed with the Agent as a whole. I dealt with them quite a lot as I was also guarantor for my daughter and family who needed a rented family home quite quickly after Xmas.. Both Steven and Jacob were so helpful and responsive. They were extremely polite and friendly and it was a pleasure to do business with them. There were some times when Steven couldn't get back to us but I could tell they were all so busy around Xmas time so I completely understood. A lot of the delay was ar...
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Comment on agent fees
Very good compared to some other Agents. More reasonable and fair.
Was this helpful? Yes
By: Tim B
Feb 08, 2017
View all comments (1)
Just a little note to thank you for your kind review of my colleagues Steve and Jacob in WPR lettings - I am pleased that your daughter is safely instaled in her new home and it's great to hear that she and her family are happy there. Very best wishes to you and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 07,2017
Minithumbup
By:
Feb 07,2017
3 people found
this helpful
Richard has just completed another successful letting with excellent service from which I deduce that he goes the extra mile for his clients....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 08, 2017
View all comments (1)
Hello and thank you for your supportive review - short sweet and very much appreciated. Thank too for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 03,2017
Minithumbup
By:
Feb 03,2017
6 people found
this helpful
Incredibly efficient but personal experience from start to finish. Our agent was very helpful and proactive, and really made us feel like valued customers, which as renters, is not an experience we have had with other estate agents. Everything was clear at all times, and our agent was always more than happy to discuss anything....
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Comment on agent fees
Not informed enough to comment.
Was this helpful? Yes
By: Tim B
Feb 04, 2017
View all comments (1)
Hello and thank you very much for your review of Jacob who has recently been promoted to Lettings Manager Grayshott. I am delighted that you had a good experience and hope that you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 01,2017
Minithumbup
By:
Feb 01,2017
3 people found
this helpful
Couldn't fault these guys, having recently moved, the service they provided was excellent. Both Lloyd and Nathan were always available with helpful and friendly advice,we feel like they really worked hard for us. I couldn't recommend them highly enough....
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Was this helpful? Yes
By: Tim B
Feb 01, 2017
View all comments (1)
Hi Dan & Sarah, just a little note to thank you both for your kind review of Lloyd and Nathan at WPR Farnham - we really appreciate it as we do your decision to pick us at WPR to market your home. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 28,2017
Minithumbup
By:
Jan 28,2017
8 people found
this helpful
Stacy came on board after we previously sold the house with Warren Powell Richards and the buyer decided to back out. I must say she was very professional and dedicated to her work. I believe she works above and beyond the call of duty as do all the staff at Warren Powell Richards in Farnham,Alton and all other branches I have found the service and professionalism exemplary. I cannot recommend them enough. Many Thanks for putting up with me and being there during a difficult period. Lloyd many t...
read full review
Comment on agent fees
Agents fees the best in Farnham very good.
Was this helpful? Yes
By: Tim B
Jan 29, 2017
View all comments (1)
Hi Mike. A little note to thank you for the great review featuring Lloyd and Stacey. It's very kind of you and much appreciated. Thanks too for sticking with us at WPR, I am delighted we got there in the end. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 23,2017
Minithumbup
By:
Jan 23,2017
5 people found
this helpful
WPR were fantastic from start to finish of our move. We were hoping to move quickly and Steven Byers did everything in his powers to help our move happen rapidly. WPR are always easy to get in contact with and Steven did what he said he would every time. Great communication throughout, and explained all paperwork after completion. Such a breath of fresh air after nothing but bad experiences with lettings agents in the past....
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Comment on agent fees
Agency fees were expensive but nothing out of the ordinary in comparison with other agents.
Was this helpful? Yes
By: Tim B
Jan 23, 2017
View all comments (1)
Hi Louise and Michael, thanks very much for the great review of out colleague Steven Byers. We really appreciated you sharing your thoughts and are pleased that everything went to plan. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 19,2017
Minithumbup
By:
Jan 19,2017
7 people found
this helpful
I recently moved into the area and was very happy with the service I received from Warren Powell-Richards. All the staff were very helpful....
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Was this helpful? Yes
By: Tim B
Jan 19, 2017
View all comments (1)
Hello and thank you for the review of WPR Alton and Polly Gillert - I hope you are very happy with your super new home and will enjoy life in fabulous Alton. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 18,2017
Minithumbup
By:
Jan 18,2017
7 people found
this helpful
From the moment we requested a valuation for our property until the moment we managed to exchange contracts, we felt very comfortable dealing with WPR. Their relaxed but extremely professional service, was very much appreciated on what appeared initially to be a straight forward sale with a short chain but developed into a more complex process, with planned exchange dates and a buyer falling by the wayside. WPR were always quick to respond to queries that we had and they would also react quickly...
read full review
Comment on agent fees
WPR certainly earned their fees during our protracted sale, constantly chasing and co-ordinating all parties involved in our sale.
Was this helpful? Yes
By: Tim B
Jan 18, 2017
View all comments (1)
Hello Neil and thank you very much for the super review featuring Jason, Des and Clive at WPR Haslemere, we really appreciate it. Thanks too for picking us at WPR to market your home. I am glad that we achieved an exchange of contracts for you and hope that your future plans all come to fruition. Very best wishes and regards, Tim B, Senior Partner Warren Powell-Richards ...
Jan 16,2017
Minithumbup
By:
Jan 16,2017
7 people found
this helpful
Richard Santos is a polite, communicative, helpful member of staff. From helping with our initial rental search, to responding promptly to our questions and queries regarding the property; it has been a pleasure to deal with him. Other staff too (Trish Brown) have been quick to respond to maintenance issues, and represent Warren Powell Richards in a professional, positive fashion....
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Was this helpful? Yes
By: Tim B
Jan 16, 2017
View all comments (1)
Hello Patrick, thank you very much for your review of Richard and Trish at WPR Lettings. We are very appreciative. I hope that you are enjoying life in your new home in Alton. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 16,2017
Minithumbup
By:
Jan 16,2017
7 people found
this helpful
Richard was extremely helpful during the letting process and very reactive to all queries and requests, answering always very quickly. For example, he got some electrical work done on the property very quickly which I had been trying to get done for about two months....
read full review
Comment on agent fees
Well communicated in advance and they are reasonable
Was this helpful? Yes
By: Tim B
Jan 16, 2017
View all comments (1)
A little note to thank you for you review of my colleague Richard Santos. We are extremely grateful to you as we are for your decision to pick us here at WPR to act as your letting agent. We do have some very good contractors who we are able to use to get repairs done quickly on our clients homes and I am delighted this worked well for you in this instance. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 13,2017
Minithumbup
By:
Jan 13,2017
8 people found
this helpful
Richard was very helpful during the whole process. Given the short time frame he was very quick and understanding. My family and I found Richard trustworthy and a proffesional of the highest standard in the field of property lettings. Can't recommend Richard enought....
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Was this helpful? Yes
By: Tim B
Jan 14, 2017
View all comments (1)
Hello and thank you for your flattering review of our lettings colleague Richards Santos. We very much appreciate you sharing your thoughts. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 12,2017
Minithumbup
By:
Jan 12,2017
8 people found
this helpful
First time of using an agent for letting and I have to say Richard made it so easy. From organising viewings to picking up the keys, he was quick to respond to any questions I had and made the whole process unstressful....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 12, 2017
View all comments (1)
Hi Marc, a little note to thank you for the kind review of our lettings Partner, Richard Santos at WPR Alton. We very much appreciate it, I hope you are enjoying life in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 09,2017
Minithumbup
By:
Jan 09,2017
13 people found
this helpful
Like a breath of fresh air.....a different kind of estate agent. Found me the perfect purchaser very quickly. A reassuring and friendly service with a down to earth approach. Daniel is always calm and charming and deserves a special mention....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 09, 2017
View all comments (1)
Hello and a big thank you for your review of my colleague Dan Vasey at WPR Godalming. We are very grateful to you as we are for your kind instructions to act as your agent in the first place. I shall enjoy teasing him about being a breath of fresh air. Very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...
Jan 09,2017
Minithumbup
By:
Jan 09,2017
14 people found
this helpful
We moved to Godalming to be closer to family just before Christmas. We were in the process of buying a house in the area with another agent but that unexpectedly changed and we had to find a rental property, from the moment we called into the office to register we were made to feel comfortable and the rental process was explained to us, this was quite reassuring as we didn't expect to be renting and had no idea about the process. Steven took the time to discuss the options that were available, w...
read full review
Comment on agent fees
Not as much as some of the other letting agents and the fees were explained to us very early in the process.
Was this helpful? Yes
By: Tim B
Jan 09, 2017
View all comments (1)
Hello and thank you for the super review which you kindly posted regarding Steven at WPR Godalming. We are very grateful to you. I hope that you are enjoying life in Godalming and that your property transactions are all reaching a satisfactory conclusion. Best wishes and regards, Tim B, Senior Parent, Warren Powell-Richards ...
Jan 09,2017
Minithumbup
By:
Jan 09,2017
6 people found
this helpful
Right from the beginning Richard was helpful and a pleasure to deal with. Everything was done smoothly, allowing me to sort out the moving in process without having to stress over it. During my tenancy the entire staff were always on hand if I needed them, and I never had any issues at all. I can't recommend them enough if you are moving into the Alton area....
read full review
Comment on agent fees
Average - The fees were not high or low.
Was this helpful? Yes
By: Tim B
Jan 10, 2017
View all comments (1)
Hello and thank you very much for your for your kind review sharing your experience of dealing with Clare and Richard at WPR Alton. We really appreciate it. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 05,2017
Minithumbup
By:
Jan 05,2017
9 people found
this helpful
Having bought and sold many houses over the years I have to say that WPR were excellent in every aspect. Not only did they find a buyer quickly when the market was almost dead but the continual feedback and customer service was the best I have ever experienced. Could not recommend them highly enough....
read full review
Was this helpful? Yes
By: Tim B
Jan 05, 2017
View all comments (1)
Happy New Year and thank you very much for the supportive review of Dan and Neil at WPR Godalming. We really appreciated you sharing your comments and also for giving us the opportunity of acting as your agent in the first place. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 05,2017
Minithumbup
By:
Jan 05,2017
9 people found
this helpful
The first and only estate agents that I have encountered that are truly motivated to deliver the best outcome for their clients. Any bumps or lumps in the process were tackled immediately and without fuss, whilst also proactively moving things along. I have had so many bad experiences with agents that I ordinarily view them with skepticism, however I wouldn't hesitate in recommending them to any future vendor in the area....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Tim B
Jan 05, 2017
View all comments (1)
Hi Oliver and Jessica, thanks very much for the super review of my colleagues Matt and Neil. We all really appreciate it as we do your decision to instruct us here at WPR in the first place. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 04,2017
Minithumbup
By:
Jan 04,2017
4 people found
this helpful
Thank you for all your help with selling our property. It's not been the smoothest of sales but we really appreciate the determination and efforts that you provided in order to get us to a successful completion. Excellent service provided!!...
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Comment on agent fees
Very competitive and worth every penny
Was this helpful? Yes
By: Tim B
Jan 04, 2017
View all comments (1)
Happy New year to you both. A little note to thank you for posting your kind review on this website and also for instructing us here at Warren Powell-Richards to act as your agent. I hope that 2017 is kind to you, very best wishes, Tim B Senior Partner, Warren Powell-Rihcards ...
Dec 23,2016
Minithumbup
By:
Dec 23,2016
4 people found
this helpful
I am delighted to be able to offer a review of Warren Powell Richards who successfully sold our property in Grayshott. Our principal contact was Michaela Williams and I only have very positive comments to make in all aspects of her sale negotiations and the eventual completion. The sale time was long as a result of market conditions ,but Michaels kept in close contact and was always on our case. Darleen Light was our fist contact and at times we negotiated arrangements with both him and Michael...
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Comment on agent fees
Fees were very fair,especially given the protracted nature of the sale.
Was this helpful? Yes
By: Tim B
Dec 27, 2016
View all comments (1)
Hello Richard and happy Christmas to you and your family, just a little note to thank you for using us here at WPR to act as your agent and also for writing your kind review featuring Darren and Michaela. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Dec 21,2016
Minithumbup
By:
Dec 21,2016
4 people found
this helpful
Thank you to all at WPR Alton for all your hard work in getting us into our first home. Harry was a pleasure to deal with and was always very proactive in taking us through the process and working efficiently with all parties. It really made a difference....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Dec 22, 2016
View all comments (1)
Hi Amy, what a super review - thank you very much. It's always great to hear about people getting their first home. I hope you are very happy there. Have a super Christmas, very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Dec 19,2016
Minithumbup
By:
Dec 19,2016
5 people found
this helpful
I used WPR to purchase a property, they understood my requirements from the beginning and did not bombard me with unsuitable properties in the wrong location. A low ket approach that I appreciated....
read full review
Comment on agent fees
A fee proposal for the sale of my property was very competitive.
Was this helpful? Yes
By: Tim B
Dec 20, 2016
View all comments (1)
Hello and thank you for the review of my cooleague Pooly at WOPR Alton. It's very good of you and we do appreciate it. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior partner, Warren Powell-Richards ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
131 1 154 1 321 1 217 0 14 1

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Agent Fees

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Last updated at 2:02 PM 15/04/2014 by allAgents

Complaints Procedure

1.      Please raise your complaint with the team member that is handling your case. If that team member cannot resolve the issue for you then please put the complaint in writing addressed to the Warren Powell-Richards partner for that particular branch.


2.      We will acknowledge your complaint in writing within 5 working days and we will start a full investigation.


3.      If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices or via email t.buxton@wprhomes.co.uk.


4.      If you are still not satisfied with the outcome we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.


5.      If you are still not satisfied with the outcome you can raise your complaint with the Ombudsman for Estate Agents at The Property Ombudsman, Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 3BP. The Property Ombudsman will launch a full investigation into the circumstances surrounding your complaint and one of their case officers will take a formal review based on documents supplied from both sides.

Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Alton, GU34 1EN

Farnham, GU9 7PD

Godalming, GU7 1AU

Haslemere, GU27 2HJ

Hindhead, GU26 6LQ

Firm rankings



Alton
78 High Street, Alton GU34 1EN
(457)
Farnham
28b Downing Street, Farnham GU9 7PD
(132)
Godalming
47 High Street, Godalming GU7 1AU
(36)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(164)
Haslemere
32 High Street, Haslemere GU27 2HJ
(50)

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