• Staff picture
    Tim
  • Staff picture
    Clive
  • Staff picture
    Daniel
  • Staff picture
    Sarah
  • Staff picture
    Matt
  • Staff picture
    Polly
  • Staff picture
    Nick
  • Staff picture
    Neil
  • Staff picture
    Steven
  • Staff picture
    Richard
  • Staff picture
    Clare
  • Staff picture
    Harry
  • Staff picture
    Jo
  • Staff picture
    Jo
  • Staff picture
    Jacob
  • Staff picture
    Hannah
  • Staff picture
    Darren
  • Staff picture
    Michaela
  • Staff picture
    Sue
  • Staff picture
    Desmond
  • Staff picture
    Trish
  • Staff picture
    Debbie
  • Staff picture
    Robert
  • Staff picture
    Stacey
  • Staff picture
    Cherie
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“House Sale...”

Dec 09,2018
Minithumbup
Polly
Clare
By: 'A & M Vosper'
Dec 09,2018
4 people found
this helpful
Polly was very efficient and willing to spend a lot of time explaining things and chasing things on our behalf. Nothing seemed to be too much trouble. Very pleasant to deal with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 10, 2018
View all comments (1)
Hello and thank you very much for writing your review featuring our Company Partner, Polly Gillert at WPR Alton. we really appreciate you sharing your thoughts as we do your decision to pick us at WPR to act as your estate agent. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Agent...”

Dec 08,2018
Minithumbup
Richard
By: 'Joana'
Dec 08,2018
3 people found
this helpful
i would just like to leave a few words of appreciation for all the support Richard have given me through the past 8 years. He was one of the first letting agents i met when i moved into Alton and without any doubts the most reliable ...
read full review
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Thank you very much for your super review detailing your experience of dealing with Richard Santos who heads up WPR Lettings in Alton. It's great to hear that all went well and I wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

Dec 07,2018
Minithumbup
Robert
Steven
By: 'A very happy Lady'
Dec 07,2018
5 people found
this helpful
A huge thank you to both Steven and Rob for being so incredibly helpful in not only finding me the perfect new rental home but making it all happen so quickly and smoothly....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Hello and thank you for writing your review featuring Steve and Rob from the WPR team in Farnham. We are very grateful to you and hope that all is going well in your new home. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Landlord renting property...”

Dec 07,2018
Minithumbup
Richard
By: 'Debra'
Dec 07,2018
3 people found
this helpful
Very helpful and conscientious. When issues occurred with the property, Richard visited on the first occasion to investigate rather than simply calling or arranging tradesman to deal with the problem....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Thank you very much for taking the time to write you review featuring Richard Santos and WPR Lettings in Alton and also for picking our Company to act as you agent. We are very appreciative and value your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really helpful......”

Dec 04,2018
Minithumbup
Desmond
Paul
By: 'Fernhurst Family'
Dec 04,2018
3 people found
this helpful
We had a great experience using WPR in Haslemere, really helpful staff plus they kept us informed all along. Paul Stephens and Desmond Parker are both very friendly and professional, Paul even came out on a Sunday so we could view the property one more ...
read full review
Was this helpful? Yes
By: Tim B
Dec 06, 2018
View all comments (1)
Thank you for your super review and your kind comments about Des and Paul. It's great to hear that your transaction reached a successful conclusion. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“very good communication and fast sale...”

Nov 29,2018
Minithumbup
Paul
Desmond
By: 'Neill & jenny'
Nov 29,2018
3 people found
this helpful
Paul and team at Warren Powell Richards did an exceptional job for me in the sale of my property. The communication and professionalism were second to none and I would highly recommend them to all. 5 Stars....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 29, 2018
View all comments (1)
A very big thank you for trusting us at WPR to act as your agent and for taking the time to share your experience of dealing with Des and Paul in your review. We are very appreciative and wish you all the best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Lettings Professional...”

Nov 28,2018
Minithumbup
Richard
By: 'Rob & Kath Connolly'
Nov 28,2018
3 people found
this helpful
Richard is a first class agent and has always provided an excellent service in managing our flat lettings over the past 8 years. Just this week following the notice of the current tenant, he managed to organise a new tenant within 48 hours - Fantastic service once ...
read full review
Comment on agent fees
Good and fair.
Was this helpful? Yes
By: Tim B
Nov 29, 2018
View all comments (1)
Thank you so much for your support and business over the years and also for taking the time to write such a flattering review of my friend and colleague Richard Santos at WPR Lettings in Alton. We are very appreciative and grateful to you, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“help at home...”

Nov 27,2018
Minithumbup
Richard
By: 'DAT'
Nov 27,2018
3 people found
this helpful
Richard kindly took time from the office to help me with an urgent problem with lighting in my bathroom which was much appreciated as it was before the weekend. He is both friendly and very professional and solved the problem in minutes. I have always ...
read full review
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Great to hear that Richard sorted our your electrical issue quickly, it's good to hear that he's on the ball. Thank you for taking the time to write a review,we appreciate it. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Long term property rent...”

Nov 27,2018
Minithumbup
Richard
By: 'Sarah Duncan'
Nov 27,2018
3 people found
this helpful
Richard was always very quick to communicate with us if we had any queries, and was always reliable, helpful and friendly....
read full review
Comment on agent fees
Average
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Hello and a big thank you for your review of Richard who heads up WPR Lettings. Great to hear that all went well with your new tenancy and I hope you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Smooth like an eel...”

Nov 26,2018
Minithumbup
Neil
Matt
By: 'Declan Donnelly'
Nov 26,2018
6 people found
this helpful
WPR were excellent in both helping us find a new property and dealing with the purchase itself. Neil kept us updated and was very proactive throughout the entire process....
read full review
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Thank you for taking the time to write a review featuring Matt and Neil at WPR Godalming, it's much appreciated. I hope you are very happy with your new home, regards and best wishes ,Tim B, Senior Partner, Warren Powell-Richards ...

“Superb service...”

Nov 25,2018
Minithumbup
Emilio
By: 'Will'
Nov 25,2018
2 people found
this helpful
I have had poor and disappointing experiences with letting houses in the past, so it's only right to speak up when things go well as they have done when working with Emilio and WPR. He has been excellent, friendly and professional throughout. From booking ...
read full review
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
What a great review of Emilio at WPR Godalming, it's really good of you to have shared your thoughts, we really appreciate it. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fabulous :-)...”

Nov 22,2018
Minithumbup
Steven
By: 'Susan'
Nov 22,2018
3 people found
this helpful
I have to say a huge thank you to Steven for all his help with finding suitable accommodation for my daughter whilst she is at university in Farnham. He was extremely patient with my endless requests, always polite and very helpful. I have no hesitation ...
read full review
Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Thank you very much for your review. Great to know that Steve managed to find your daughter a home in Farnham, how exciting for her to be off to Uni, my daughter is soon to embark on the same so I know how important it is to get this right. Very best wishes to you and your family, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent support for overseas landlords...”

Nov 19,2018
Minithumbup
Emilio
Matt
By: 'LE'
Nov 19,2018
6 people found
this helpful
Emilio has provided excellent support to us as landlords living overseas. He is efficient and proactive in dealing with issues, communicates regularly by email and even phoned us on the other side of the world when he first took on the role at the Godalming ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you for the review of Emilio and Matt regarding the letting of your home. I'm delighted to hear that you feal confident whilst you are oversees and i can assure you we will continue to take great care of your home. Thank you very much also for your business and sharing your experience of working with us at WPR, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service!...”

Nov 19,2018
Minithumbup
Emilio
By: 'Ockfields'
Nov 19,2018
5 people found
this helpful
Excellent and friendly service so far - thank you very much Emilio - who is very helpful and efficient. Looking forward to working with WPR in the future...
read full review
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Just a note to say hello and thank you for the kind review of Emilio who heads up WPR Lettings in Godalming and further to thank you for giving us at WPR the opportunity of being your letting agent, we appreciate your business Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Excellent service...”

Nov 19,2018
Minithumbup
Matt
Daniel
By: 'Caroline'
Nov 19,2018
5 people found
this helpful
I used WPR to sell my house - Daniel was very helpful and efficient at the start of the process and Matthew was a pleasure to deal with throughout as he kept me informed of progress and ensured everything went smoothly....
read full review
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Just a note to say a big thank you for picking us at WPR to act as your agent and also for taking the time to write your kind review. We are very appreciative, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Expertise and Support throughout the process...”

Nov 19,2018
Minithumbup
Neil
Matt
By: 'Mary MH'
Nov 19,2018
6 people found
this helpful
My house has been on the market for 7 months before I changed agents and chose WPR in Godalming. From the start I felt reassured by their innovative marketing, willingness to listen and proactive approach to prospective buyers. There were many viewings, efficiently handled with excellent ...
read full review
Comment on agent fees
Good value for the work involved
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you so much for sharing your experience of moving home and giving us at WPR the opportunity of marketing your house after a lack of success from one of our competitors. We are very grateful to you for both your review and the opportunity of acting as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, helpful and quick....”

Nov 19,2018
Minithumbup
Richard
By: 'Adrianna and Edgars'
Nov 19,2018
4 people found
this helpful
We are thankful for Richard's professionalism and excellent service. Richard is very delegated to his work. Very helpful, easy to communicate with thru e-mail or phone....
read full review
Comment on agent fees
Richard it's a great professional!
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
What a kind and generous review of Richard and WPR Lettings, thank you very much. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Nov 19,2018
Minithumbup
Richard
By: 'Ela Erdemli'
Nov 19,2018
4 people found
this helpful
I have been working with WPR, since i moved to UK. Until now, i have rented 2 houses through them. In both, they have provided an excellent service. They are easy to communicate, always provide a punctual response, can accomodate their schedule to your work hours. ...
read full review
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Hello Ela, just a note to say thank you for being such a great tenant and for taking the time to write your review of Richard and the team at WPR Lettings, we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fast and efficient...”

Nov 16,2018
Minithumbup
Richard
Clare
By: 'Mike Budd'
Nov 16,2018
4 people found
this helpful
Both Richard and Clare worked hard to help me rent the property I was looking for. They answered any questions I had promptly and made the process very easy for me....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 16, 2018
View all comments (1)
Hello and thank you very much for your review of Richard and Clare at WPR Lettings in Alton. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional as always...”

Nov 16,2018
Minithumbup
Richard
By: 'Sara C'
Nov 16,2018
4 people found
this helpful
I have used WPR for 6/7 years to date for both sales and lettings. Richard is superb, always professional and thoroughly efficient whilst personable and friendly. Richard and his team are always extremely proactive in their approach and they strive to deliver a top class service. ...
read full review
Comment on agent fees
Perfectly reasonable and in line with industry standards.
Was this helpful? Yes
By: Tim B
Nov 16, 2018
View all comments (1)
Thank you very much for your support of WPR over the years, we really appreciate your trust and your business. Thank too for the super review this morning of Richard who heads up our lettings team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“EXCELLENT SERVICE...”

Nov 12,2018
Minithumbup
Richard
By: 'Jason Stredder'
Nov 12,2018
4 people found
this helpful
as always Richard Santos has again provided excellent service for the third time proving to be punctual, discreet and courteous... Thoroughly recommend him!...
read full review
Was this helpful? Yes
By: Tim B
Nov 12, 2018
View all comments (1)
Hello and thank you for the great review of Richard who heads up WPR Lettings, we appreciate you sharing your thought and hope that life is treating you well in your new home. Regards and best wishes Tim B Senior Partner, Warren Powell-Richards ...

“Very helpful...”

Nov 09,2018
Minithumbup
Neil
By: 'Neil'
Nov 09,2018
6 people found
this helpful
As a first time buyer it can be very overwhelming. Neil help us at every step and alway kept us posted. Highly recommend him....
read full review
Comment on agent fees
N/a
Was this helpful? Yes
By: Tim B
Nov 12, 2018
View all comments (1)
Thank you very much for your supportive review of Neil at WPR Godalming. He is a super chap so it's great to see him getting this recognition. I hope you will be very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful!...”

Nov 07,2018
Minithumbup
Emilio
By: 'JC'
Nov 07,2018
7 people found
this helpful
I am so happy with the whole experience, it has been quick and easy and Emilio has gone above and beyond to make sure that we got the house we wanted! Thank you so much, I would recommend Warren Powell Richards to anyone :)...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thanks for the super review and your recommendation of WPR, I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simply the best (in the area)...”

Nov 07,2018
Minithumbup
Michaela
Robert
By: 'Hayden1973'
Nov 07,2018
6 people found
this helpful
Our house wasn't the easiest to sell, but WPR knew it well and how to sell it, which they did. Their pricing was right and their dedication to seeing us achieve our dream move was very clear from the word go. Robert did a ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
It's always gratifying to hear that we helped someone achieve their dream move, thank you very much for sharing your experience in your review. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Continued Excellent Service from Warren Powell Richards...”

Nov 07,2018
Minithumbup
Richard
By: 'David Hardy'
Nov 07,2018
5 people found
this helpful
Since the initial letting of my property through Warren Powell Richards I have received continued excellent service and cannot rate their attention highly enough. Richard, the lLettings Maanger, has always acted immediately on any instructions or requirements, and I am relaxed and confident that everything ...
read full review
Comment on agent fees
Agents fees are good value especially considering the excellent serice and attention to all matters large or small.
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thank you for your insightful and kind review of the service that you are receiving from my friend and colleague Richard Santos. We are very grateful to you both for your review and also your continued business. Very best wishes and regards, Tim B, Senior Partner, Warren Richards ...

“I would recommend this estate agent....”

Nov 07,2018
Minithumbup
Robert
Michaela
By: 'Kate'
Nov 07,2018
5 people found
this helpful
Both members of staff have gone out of their way to help me with the purchase of my property without being pushy. I would recommend them to friends and family as a team that go over and above in terms of customer service....
read full review
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thanks very much for mentioning Michaela and Robert in your supportive review this morning. We are very grateful to you and pleased that we manage to get the balance right between being enthusiastic but not pushy. A fine balance. I hope you love your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding service...”

Nov 07,2018
Minithumbup
Michaela
Sarah
By: 'Suzanne Roberts'
Nov 07,2018
5 people found
this helpful
I received fantastic service and help from Sarah and Michaela. Amazing fast responses to my many different questions and nothing was too much trouble. Great service all round from start to finish. Many thanks for a very smooth transaction....
read full review
Comment on agent fees
We bought so not applicable
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
What a kind review of Sarah and Michaela, thank you very much indeed. We hope you are very happy with your splendid new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and friendly...”

Nov 07,2018
Minithumbup
Michaela
Robert
By: 'Angie'
Nov 07,2018
5 people found
this helpful
Professional and friendly staff, always eager to help with any enquiry, extremely helpful and prompt to reply to any queries...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thank you very much for your review of Michaela and Robert. We hope you love your super new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Customer Service...”

Nov 06,2018
Minithumbup
Emilio
By: 'Jon S'
Nov 06,2018
5 people found
this helpful
Emilio was extremely helpful & knowledgeable in relation to the letting of my property. His advice & attention to detail was faultless. Highly recommended....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim B
Nov 06, 2018
View all comments (1)
Thank you very much for sharing your thoughts on Emilio and WPR lettings in Godalming and also for picking us at WPR to act as your letting agent. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings made simple...”

Nov 06,2018
Minithumbup
Richard
By: 'Liz'
Nov 06,2018
4 people found
this helpful
Richard was very helpful in arranging viewings and liaising with the property owner. Very prompt service and good communication both in person, by phone and email....
read full review
Comment on agent fees
Tenant set up fees are much the same as elsewhere I believe.
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Just a little note to wish you well in your new home and to thank you for taking the time to share your thoughts of dealing with Richard Santos who heads up WPR Lettings. We are very appreciative. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
223 1 278 5 462 2 305 0 19 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(638)
Farnham
28b Downing Street, Farnham GU9 7PD
(186)
Godalming
47 High Street, Godalming GU7 1AU
(140)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(218)
Haslemere
32 High Street, Haslemere GU27 2HJ
(114)


.
As Seen On

Book FREE Valuation

Agent logo