58% sales valuation accuracy
63% sales fee satisfaction
75% lettings valuation accuracy
42% lettings fee satisfaction
Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.
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Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.
Latest Reviews
View all Reviews 533
13th Jul 2021
reviewed by 'Edyta Dobosz'
12th Jul 2021
reviewed by 'Akil'
2nd Jul 2021
reviewed by 'Debie'
17th Jun 2021
reviewed by 'Kerry'
11th Jun 2021
reviewed by 'Kris'
11th Jun 2021
reviewed by 'Ogbonna'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 58% | 63% | £110,000 | £420,000 |
| Lettings | 75% | 42% | £575 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 74 | 5 | 57 | 10 | 167 | 21 | 96 | 15 | 36 | 52 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
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Oct 22,2013
Oct 22,2013
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Excellent service from the very start from all staff at the branch until and including completion. Always polite and courteous,friendly and competent. If any of them did not know the answer immediately they researched and got back to me in a very short space ...
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Oct 22,2013
Oct 22,2013
2
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From the moment I saw the property to the minute I moved in the staff at Ward & Partners were excellent, particularly Alex. Alex showed me round the property took time to answer all the questions I threw at him. Alex & Matt helped me through the ...
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Oct 21,2013
Oct 21,2013
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Kai has been brilliant in my search for a new property in Hildenborough/ Tonbridge. although I didn't end up buying a property through Ward and Partners. Kai was the best estate agent in Tonbridge and provided an excellent service with constant texts, e-mails, telephone calls ...
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Oct 21,2013
Oct 21,2013
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Ward & Partners have given us fantastic customer service. They advised us on all areas of buying a property and they've been extremely helpful. Stacey and Louis are very experienced and extremely helpful members of staff. I would recommend them to everybody....
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Nov 18, 2013
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Dear Eszter, thank you for your wonderful comments regarding our Team at Gravesend, especially the service from Louise and Stacey! Your custom is very important to us and we were glad we delivered. Kind regards Sam Dalton, Group Partner, Ward & Partners ...
Oct 21,2013
Oct 21,2013
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Alex helped us move into our first rented property and was very helpful and quick to answer our questions throughout the process. There was an issue regarding our contract therefore we had to sign a new one and Alex came to our house in his ...
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Oct 21,2013
Oct 21,2013
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I would like to thank Abi and Hamid from Ward and Partners, Herne Bay for the excellent service i received with the let of my property. I initially received a mail shot through the door and contacted Abi, who arranged to view the property. Everything ...
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Oct 20,2013
Oct 20,2013
2
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Both Estelle and Sukh were extremely helpful as I am new to renting. They explained everything to me and dealt with any problems/ queries that I had promptly. I wouldn't hesitate to recommend them to any future buyers or tenants....
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Oct 18,2013
Oct 18,2013
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kim was our sales progressor. she was very friendly and went out of her way to help us as much as she could. she always kept us updated and returned ours calls when she said she would. she even gave us her mobile number and ...
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Oct 18,2013
Oct 18,2013
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I found all the staff at this branch very helpful, calls and queries were dealt with quickly and efficiently. I was kept informed of the progress of my purchase and never felt under pressure....
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Oct 18,2013
Oct 18,2013
4
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Hi. I would like to say how over the moon I am with the professionalism and friendliness of your staff. Especially the aforementioned. Mathew was very professional and got my tenancy in place with ease. This is my first time renting a property but no ...
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Oct 18, 2013
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Hello Kerrie, Thank you for your review. I'm glad you're are pleased with the team. I have pleased with on to our line managers. Thank you again for your custom. Kind Regards Matthew Pattenden MARLA Lettings Manager ...
Oct 17,2013
Oct 17,2013
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I dealt with Stacey with the sale of my property and the service i recieved was excellent. Stacey was very professional and kept me up to date with the sale and advised me with what i was to expect and i think she was brilliant....
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Oct 17,2013
Oct 17,2013
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Firstly, I requested a valuation. Ward & Partners were the first to respond. Geoff Livermore came out and we were astounded. To be truthful we were expecting an annoying salesman but he was honest, truthful, helpful and due to his approach we decided to continue with ...
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Oct 17,2013
Oct 17,2013
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Ward's have just relet my property in Broomfield for the second time. I have found Abi and Hamid to be friendly and proffessional. I have always felt confident that they will work in the background without my intervention.
Many thanks yet again.
Gerry...
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Oct 16,2013
Oct 16,2013
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I have been very impressed by the Ward office at 48 Watling Street, Gillingham. I have found that manager Anthony Boyle is most helpful and hard working - nothing is too much trouble for him - I feel he gives an exemplary service and looks after ...
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Oct 15,2013
Oct 15,2013
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Laura & Alex were my point of contact. They helped me every step of the way. Which was such a massive help considering I was in hospital. All the staff were really helpful and couldn't help enough.
Laura, Alex and the team made my transition into ...
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Oct 14,2013
Oct 14,2013
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Neil Riches found a buyer for us in a week, and dealt with everything very efficiently.
He then found us a property which suited us, but the sale fell through after about a month, through no fault of ours, or indeed Neil.
He then found ...
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Oct 14,2013
Oct 14,2013
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The Ward&Partner agency is helping so that your dreams come true. I was looking for a long time for a house that will be for me and my family, and because of them I found my dream house. In the agency I met really ...
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Oct 14,2013
Oct 14,2013
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From start to finish Paul and his team made the difference. It started with me being disillusioned at low prices quoted by other estate agents. But Paul gave us the value we were hoping to get but more importantly showed us how. Paul and his ...
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Oct 14,2013
Oct 14,2013
3
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I was so pleased with Ward and Partners from the moment I picked up the phone in response to an email I had sent enquiring about a property. The reply was immediate, and I was shown around the property the same day. I am very ...
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Oct 14,2013
Oct 14,2013
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I felt that the services that were provided were outstanding. There was nothing that was 'hidden', which is an experiance that I have had before with other estate agents. The process was very quick but yet top quality. Staff were very helpful and friendly in ...
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Oct 12,2013
Oct 12,2013
1
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Having previously had my home for sale for nearly a year with a different agent I had started to become disillusioned with the whole idea- as it seemed the occasional viewing and low offer was all I could expect, however Wards and Partners were recommended ...
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Oct 07,2013
Oct 07,2013
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Jodi has been exceptional in her dealings with my property sale, up until the point Jodi got involved I felt that things were moving very slow and I was not kept fully informed of the progress, I was getting frustrated why things were not moving ...
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Oct 07,2013
Oct 07,2013
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I have several properties in the Gillingham and Rainham area. I use Ward and Partners to find a tenant and setup a tenancy agreement.
The reason I am using Ward & Partners Gillingham branch is due to the understanding of my letting requirements, selecting tenants and ...
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Oct 07,2013
Oct 07,2013
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Alex was helpful, prompt and very knowledgable in assisting me with obtaining this property within very short timescales. He kept me informed of progress and assisted in ensuring everything was in order for the transition. I would recommend Ward and Partners based on my experience ...
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Oct 07,2013
Oct 07,2013
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The staff in the Barnehurst branch are welcoming and helpful. I dealt with Anita and Sam who are both very good. Once our offer was accepted our file was given to a 'Sales Progressor' - Debbie Rowland. Debbie was brilliant. I feel without her involvement ...
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Oct 06,2013
Oct 06,2013
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Alex was great at contacting me about existing properties and when I found the property I wanted, he was also great about getting me in it as soon as possible. It was my first experience at renting a property and I couldn't have had a ...
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Oct 03,2013
Oct 03,2013
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I actually haven't brought a property as of yet but matt is a very helpful advisor very prompt in returnin phone calls notifing you of. new properties and actually emailing you properties that you would actually be intrangelested in not any rubbish that goes on ...
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Oct 03,2013
Oct 03,2013
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As this was my first time letting out a property, Alex was very helpful in guiding me through the process and making sure I was kept informed at each stage and that everything was completed efficiently....
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Oct 03,2013
Oct 03,2013
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Alex was very helpful from the onset and always available to answer any questions we had prior to moving into the property. Once in the property, we had a bit of trouble with the front door lock and Alex went out of his way and ...
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Oct 02,2013
Oct 02,2013
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Jodi was a great help keeping the chain moving and always with a smile in her voice.
It has been a pleasure dealing with Jodi, Jodi is a credit to your company.
Thank you for all your help Jodi....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
