Walton Robinson

Staff is very helpful and efficient. Instructions are clear and on point. Highly recommend this agency to everyone Who looking for a ... Read Full Review

Sophie and Walton Robinson were/are incredible and I can't recommend them enough. As a first time buyer, I was concerned with being messed around and not getting the right information. Sophie was considerate, knowledgable and easy to ... Read Full Review

I've just secured a property I was really interested in. All the staff I interacted with was very much professional and helpful, I'm really pleased with how things worked out. I was able to get all the information I needed and ask questions to which every member of Walton Robinson was quite happy ... Read Full Review

Very good service provided. Helped us through the process of securing the property at a very high standard, very knowledgable and ... Read Full Review

the process is great.. every this great nothing more to say.. very simple detailed no complications best process i have seen in a ... Read Full Review

Walton Robinson has some of Newcastle's better listings (more expensive) with a great variety. However, management and communication between employees are very poor, especially with accounts. Additionally, it took them approx 7 months to fix a bathroom, with thus left the property with 1 bathroom ... Read Full Review

Jo-Anne from New Tenancy Dept has been extremely helpful in sorting out some frustrations caused by another agent. She has been polite and informative and kept us completely up to date with what is happening. She has started to restore my faith in Walton Robinson as being a company who could ... Read Full Review

Lorraine and Sophie have looked after and managed the sale of three properties for me over a period of 18 months. At all times they have been exceptionally helpful, provided sound advice and worked around a number of frustrating and challenging situations. I would use them again in a ... Read Full Review

Excellent, efficient, patient and always happy to help. Really helped through what turned out to be a more challenging sale than ... Read Full Review

I have used these Agents for a number of years now and what has impressed me this year is how they have responded to a couple of niggling issues I received in the service during the prior year. The New Tenancies team gave me assurances that the problems had been unique to that year and that ... Read Full Review

I rented a studio at a student accommodation entirely managed by Walton Robinson. I can only say that, at first, I did not trust Walton Robinson and indeed afterwards the tenant-estate agency relationship was not only problematic but painful. The agency fees are standard, however the service is ... Read Full Review

The first few months of the tenancy were fine, then after that it's like they forgot we exist. Contacting them became such a chore. However, the main issue is that they try their best to steal your deposit after you move out. I moved out almost 2 months ago and still they have not returned mine. I ... Read Full Review

Absolutely awful. Do not trust this agent at all. Terrible service and ridiculous fees. Not helpful in resolving issues or responding to call outs for problems. If you do end up,using them then make sure you take dated pictures of everything! When you do the check-in inventory. Not just the ... Read Full Review

Paul has been dedicated to managing our property and ensuring that every eventuality has been catered for. His professionalism and promptness in dealing with all of our concerns / queries has been exemplary and ensured that we will return to Walton Robinson in the ... Read Full Review

From the start of our tenancy to the end Walton robinson did nothing to justify the huge fee they charged us (6 of us paying around �300 each). When we moved in the house was a mess. They did nothing to rectify this, in fact it was the landlord who travelled up to clean up the mess left by ... Read Full Review

A couple of years ago Walton Robinson took over the management of a flat I rented in the city centre when a private individual purchased the leasehold. The person with whom I dealt was Lucy Smith who was an absolute delight to deal with (no overstatement). She was extremely responsive (always ... Read Full Review

Alex was very helpfull throughout the entire searching process, he understood what type of flat I was after and showed me many suitable flats. After having 3 separate viewings he understood that I knew what I wanted and was happy for me to take my time in deciding. I've been very happy with the way ... Read Full Review

Extremely awful experience with Walton Robinson. Beyond bad service. Unhelpful and inefficient for the amount we pay them for agent fees. Been with the agency for 2 years yet they continue disappointing at every point of contact. Take months to reply one email, ignore emails, provide wrong keys, ... Read Full Review

At the beginning of the tenancy, it was actually going really well. I didn't mind that one week in we already had people coming in to view the property for the next year as we were in a heavily student populated area. The first issues arose when things were not as they should have been, the house ... Read Full Review

Absolutely disgraceful service. The property we received has been suffering from a severe damp and mould problem for several years. This was not disclosed to the tenants before signing the tenancy agreement. Medical problems including asthma and severe inflammations have now been suffered as a ... Read Full Review