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2.5/5, 20 Reviews
37% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 1 | 4 | 7 | 1 | 1 | 1 | 0 | 0 | 4 |
Walmsley Estate Agency
9-11 Bridge Street, Reading, Berkshire
RG4 8AA
0118 947 0511
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 86% | £0 | £0 |
| Lettings | 100% | 86% | £825 | £1,450 |
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By : 'Finbar'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2
Walmsley lettings in reading are the most dishonest and misleading agent I have ever let with. Upon check in, we took many photos of the property, but were advised by our agent Lauren that we didn’t need to be so worried about being charged for every little thing, as walmsleys ... Read Full Review
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By : 'Lila'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RG1
I have been with Walmsley for about 4/5 years now and would say they're the best agency I have rented with. Their service is always timely, whenever there are any maintenance issues, their response is fast and efficient usually sending out a contractor within 1-2 days. The quarterly visits ... Read Full Review
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Finn
By : 'Mike'
Branch : Caversham, 9-11 Bridge Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG4
Walmsley Estate Agents provide the service we anticipated and expected when we put our home of 36 years on the market in early 2018. From initial contact through valuation, marketing, viewings and ultimate management of the actual sales process we were treated most efficiently and with ... Read Full Review
For the work done, the efficiency shown the result achieved the fee was reasonable
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Janet
Beth
By : 'Mr'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RG4
We have recently used Walmsley to find a new tenant for our flat, Janet and Bethany were superb throughout the entire process and nothing was too much trouble,the process all went smoothly with communication second to ... Read Full Review
By : MR DOUGLAS
1 Jul 2018Sorry, forgot to mention Katie, who was involved with the letting process , again, excellent...
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By : 'Maxx'
Branch : Caversham, 9-11 Bridge Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG4
Recently I have purchased and rented a flat in Caversham, and it`s only thanks to the efforts of the staff of this agency,that the protracted sale went through, also with in 14 days after completion they had found good Tenants for the flat, with the paperwork and inventory all carried out ... Read Full Review
Good
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Kim
By : 'Stefano'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
I am renting through Walmsley and I had a great experience with them. They seem to care about the tenants, maintaining an open channel for any issue or ... Read Full Review
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Janet
By : 'Zebedee'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RG4
As landlords, we feel completely let down by Walmsley. Firstly, they failed to investigate what proved to be illegal subletting by the tenants (as later confirmed by many official letters found at the house addressed to people not living there). We were alerted to the subletting by neighbours' ... Read Full Review
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Beth
Laura
By : 'Divya'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : RG4
They are the worst Letting agent I have ever encountered !! I rented a property which was managed by them. At the start of tenancy they will make you to go through the inventory with them and sign the document before handing over the house keys. It took more than four hours to verify that ... Read Full Review
Agent's fee is competitive to other agents in the are. But then you get what you pay !!
By : Kim Scholes
8 Mar 2017Thank you for your feedback on our processes and tenancy experience. Although negative comments are never pleasant to hear, we take them on board with the hope to improve our service if we feel it is ...
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By : 'Maciej'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG6
I wanted to thank the entire Walmsley for the management of the property. Because the house we rented requires frequent repairs we reported the issues to them and didn't have to be repeated - Just call once and briefly get call back from professional repairs - was sorted out every ... Read Full Review
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Laura
By : 'Mariana'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
I am incredibly unhappy with Walmsley. We were sharing a house with a mentally unstable man who started agressively shouting at 2 am. Our guess is that he was autistic. Walmsley ignored the problem and waited for us to forget about it. I had to call the police because I feared for my life. Walmsley ... Read Full Review
If they had been clear that I would be staying outside of the campus (about 30 min walk from my workplace -they assured me it would be a 5 min walk) or if they had been transparent about the time I had to leave the property and not ignored me I wouldn\'t be so pissed. I had to pay extra not to sleep on the street or in the airport...after I had been very clear about my flight date and done everything with half a year in advance....that doesn\'t seem normal in an agency that \"works harder for you\".
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Kim
Christina
By : 'Tenant'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG4
A week had lapsed after signing the contract and only two days before the move, Walmsley changed their mind about the agreement saying that the potential tenant, who had just come out of hospital, was not a suitable source of rental income. They could have decided this on the day that they met her ... Read Full Review
Walmsley could have taken the time to discuss the issue further; we offered a 6-month upfront rental payment which was not communicated to the land-lord. For surety it is stipulated that the tenant should earn 2.5 times the amount of rent per annum, the tenant was fully covered by her own salary and on top of this her children would also sign as guarantor. Walmsley staff could process a little faster so that their tenants could know in advance whether they will be moving or not.
By : Walmsley
14 May 2013We would like to confirm that the above has now been satisfied and copy in below the response from the complainant. Also, we would like to correct a few points mentioned; 1. The flat was not...
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By : 'Sarah'
Branch : Caversham, 9-11 Bridge Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG4
This company has low morals and acts unprofessionally. We were treated badly by one agent in their office and he was quite disrespectful and condescending implying we had insufficient funds and that we should buy a new house when we specifically said we were looking for a period property.They do ... Read Full Review
By : walmsley
15 May 2013We are sorry that you feel you have had a bad experience We strive to give all our customers the very best service and we have a good response from the hundreds of people we deal with on a yearly...
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By : 'disappointed'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Unhelpful and uncooperative when problems occur, completely landlord rather tenant focused, try to charge for damage that they listed in inventory. Please, however great a property you may have seen that they have, however desperate you may be, avoid Wamsley, because you will regret using ... Read Full Review
Been helpful and shown a pro-active attitude when we had problems, not tried to rip us off from our security deposit.
By : Walmsley
9 May 2013Hello, We feel it important to respond to your comments as were we disappointed to hear that your experience with us was unsatisfactory. As you know, our check out findings have been referred to...
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By : 'Imran'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Really terrible, bad and non professional. Please don't use them for anything whether letting, buying etc etc otherwise you will keep moaning till the end of the ... Read Full Review
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By : 'worry'
Branch : Caversham, 9-11 Bridge Street
Services : Surveying
Would you recommend ? : No
terrible service, bad communication, can't keep promiss, push all matters to our buyer side, end result big big solicitor bill to us. never use them ... Read Full Review
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By : 'minus220'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
[[EDIT ORIGINAL START]] Do not trust Walmsley agents. They will not listen to your complaints; fix anything and when you have finally had enough of them you will be ripped off for cleaning and repairs that don't need doing. One in particular to look out for is JENNY STARK who will illegally add ... Read Full Review
By : Walmsley
3 Oct 2011At Walmsley Estate Agency we pride ourselves in treating Tenants and Landlords alike in a fair and considerate manner. We have never had, or will have, the intention of proposing unfounded deductions ...
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By : 'nothappy'
Branch : Caversham, 9-11 Bridge Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Rude on first approach. Kept arranging viewing appointments then phoning to change both the time and the name of person who would attend to show the property. Not honest about why property was on market. Prepared to actively participate in gazumping. Need I say more? Totally unscrupulous. ... Read Full Review
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By : 'Spamreported'
Branch : Reading ,9-11 Bridge Street
Services : Sales( As a Vendor )
Would you recommend ? : No
We ditched them after 8 weeks. Their sales patter is off putting to buyers and when I registered as a purchaser looking for my property as an ideal buy, they never sent me any info. They look flash but more flash in the ... Read Full Review
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By : 'Annoyed'
Branch : Caversham, 9-11 Bridge Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Unprofessional and ... Read Full Review
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By : 'ghuss1'
Branch : Caversham, 9-11 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Nice people - fast & flexible ... Read Full Review