• Kevin McLuskey
    Kevin McLuskey
  • Phil Valente
    Phil Valente
  • Stacey Wilson
    Stacey Wilson
  • Caron Henderson
    Caron Henderson
  • Mary Pat McFarlane
    Mary Pat McFarlane
  • Michelle Graham
    Michelle Graham
  • Tzana Webster
    Tzana Webster
  • Lynda MacNeill
    Lynda MacNeill
  • Leanne McArthur
    Leanne McArthur
  • Clare Myles
    Clare Myles
  • Christine Genelli
    Christine Genelli
  • Katrina Ross
    Katrina Ross
  • Louise Gracie
    Louise Gracie
  • claim your profile
    Fiona Osinski
  • Lauren Mawdsley
    Lauren Mawdsley
  • Linda Smith
    Linda Smith
  • Nichola Grieve
    Nichola Grieve
  • Pauline Williamson
    Pauline Williamson
  • claim your profile
    Philip Cannon
  • claim your profile
    Nikki Hughes
We are a progressive Solicitor Estate Agency with a 30-year reputation for bespoke service, innovative marketing, professional expertise and above all, exceptional personal relationships.

We have e
Read full description...We are a progressive Solicitor Estate Agency with a 30-year reputation for bespoke service, innovative marketing, professional expertise and above all, exceptional personal relationships.

We have earned a strong reputation for delivering a highly professional Estate Agency Service for both sellers and buyers alike.
Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
0 people found
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It was a pleasure working with Tzana and Lynda on the sale of our property; they made the entire process really simple and straightforward. Everyone we spoke to at VMH couldn't have been more friendly and helpful through the process. We will definitely be using VMH again in the future and would thoroughly recommend them....
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Comment on agent fees
Fees were very reasonable, particularly for the service we received.
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Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
0 people found
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VMH (Tzana Webster) dealt with the sale of our property at Newhaven Road and Phil Valente dealt with the purchase of our new property in Parkgrove. The whole sales process was quick and efficient and Tzana was extremely helpful and informative. We had lots of interest and received, what we considered to be, a very good price. The purchase of our new property obviously took a bit longer and there were some issues regarding incorrect building permission which also extended the time it took to set...
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Comment on agent fees
They were competitive with the other agents we approached.
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Dec 03,2016
Minithumbup
By:
Dec 03,2016
Featured Review
0 people found
this helpful
Excellent service, very good two way communication between myself and the staff at VMH. I especially liked the way I didn't feel pushed to wait out for an overly ambitious bid on my priority, definitely made the right decision to accept the offer I did...
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
this helpful
Fantastic service provided by all those I dealt with when selling my property with VMH in October 2016. They were professional throughout, quick to respond to any queries, both by email and over the phone, and I would definitely recommend them to others....
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
Outstanding level of service. We sold 2 houses and bought 1 with VMH this year and we were very impressed by them. Their advice was fantastic and they helped us get a fabulous price for our house sales....
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Kevin was superb! Great at his job and my case was maybe a bit more complicated and drawn out...so I thank him for his patience. Please pass my regards on....
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
I have worked with the team from VMH a couple of times now and have found them excellent. Although I have noted two members that were in constant touch I felt the whole team knew what was going on and were well informed. I was delighted with the outcome and would not look elsewhere if I required these services again...
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Comment on agent fees
fees are a competitive rate although I could get cheaper I am sure. for me the level of service and the reliable outcome reflects the costs.
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
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I used VMH to buy and sell properties in 2015/16. The sales service was excellent - good brochure quality, excellent communication from staff and achieved a good price. Also decent service on the purchase. Would use again....
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Comment on agent fees
I obtained 3 quotes and VMH were competitive. A loyalty discount for returning clients is a nice touch.
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
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Great service from start to finish. All the staff I dealt with were professional, efficient and friendly. I would recommend them to anyone thinking of selling or buying a property....
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Nov 12,2016
Minithumbup
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Nov 12,2016
0 people found
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We used VMH following a less than successful relationship with a competitor. We were very impressed with the professionalism and enthusiasm Tzana Webster demonstrated while selling our property. She came to the flat extremely well prepared and clued up on the market, more than I can say for the company we binned. From the start until (almost) the finish of her part of the process, she did what she said she would do, when she said she would do it. There is only one minor suggestion I would make ...
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Comment on agent fees
The fees seemed fair and in line with other quotes we received, perhaps just a little cheaper
Was this helpful? Yes
By: Tzana Webster
Nov 16, 2016
View all comments (1)
Good afternoon Alan, Thank you very much for your feedback and for taking the time to put this together and publish it for us to read. We really appreciate the feedback and will absolutely take this back and use is for training purposes. We want to make sure that every client - seller or buyer - that we deal with has the best experience possible and will come back to us and use the firm again or recommend their friends and family. I really hope that we can be of assistance to you and y....
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
The team were positive, proactive and friendly throughout the sales process. Delivered a great brochure, negotiated a good price and ensured effective completion....
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Comment on agent fees
In comparison to what I pay in England the fees were very competitive and worth the investment.
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Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
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Great service and nothing ever seemed too much bother. Every member of staff I had any contact with could not have been more helpful....
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Comment on agent fees
Seemed reasonable for work done.
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Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
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Caron Henderson was very helpful in dealing with the problems relating to the purchase of my Daughters flat. She was extremely courteous and certainly displayed an excellent knowledge of her subject....
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Comment on agent fees
Good
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Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Very professional service. Easily contactable with appropriately timely responses. Dealt with all matters efficiently. Would certainly recommend and use again in future....
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Comment on agent fees
Acceptable.
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Tzana maximised the sale value of our property (and then some), couldn't have asked for more in terms of service provided. Similarly, Stacey went above and beyond to see this through to conclusion, providing an extremely assured pair of hands all the way....
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Comment on agent fees
Extremely reasonable and very close to estimate, especially given volume of work required on sale side of things.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Excellent service from everyone at VMH -,one stop legal and estate agency services from marketing to completion of successful sale at a reasonable price - cannot recommend these guys too highly!...
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Comment on agent fees
Reasonable
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
I received an excellent professional service from VMH Solicitors, everyone involved communicated well, kept me up to date with the process and the viewings ... highly recommended....
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Comment on agent fees
reasonable for a quality service
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
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I've use VMH for a number of years, all staff are excellent and I've always had great service....
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Comment on agent fees
For quality of service the fees are very reasonable.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
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Would like to take this opportunity to express our sincere gratitude for the way VMH have handled both the sale of our flat and the purchase of our new home. We'd like to especially note the contributions made by the following people: Leanne, for ensuring we got the flat on the market within a week, we were very impressed with the speed at which it was marketed and the quality of the schedule. Tzana and Michelle for the negotiating the sale, it was on Michelle's advice that we went to a closi...
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Comment on agent fees
Fees were competitive and similar to the 2 other quotes we got
Was this helpful? Yes
Nov 10,2016
Minithumbdown
By:
Nov 10,2016
0 people found
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I began the selling process with Tzana, who was very efficient and perfectly amiable but then appeared to be dealing with at least four other members of staff via email and telephone. It began very badly when I was not satisfied with the pictures taken. My concerns were taken very personally by the staff as seemingly they had not had a client previously who didn't like the pictures. I had to explain the problem to several people; total lack of professionalism and not a good experience. My opinio...
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Comment on agent fees
Good
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By: Tzana Webster
Nov 16, 2016
View all comments (1)
Good afternoon. Thank you very much for your review - we do appreciate you taking the time out of your day to comment on your experience using VMH Solicitors to sell your property. I am very sorry to hear that you were not happy with how your sale was handled and I can assure you that we are looking into matters here at the firm to better our procedures and ensure that our clients are completely satisfied from start to finish. I understand that the transaction has now concluded but I would ....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Tzana and Stacey provided an exceptional service through the entire process of selling my property. Their communication was clear and comprehensive at every stage, and they really know what they are doing - highly knowledgable, professional and friendly people. The marketing team were fantastic, producing high quality sales brochures and online advertising - very smooth and efficient. The whole experience was seamless, and we were delighted with the outcome. Thanks to all at VMH - would absolute...
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Comment on agent fees
VMH weren't the cheapest but absolutely worth every penny for the service we received, and the outcome!
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Pauline was helpful and supportive throughout the process. She kept me in touch regularly with developments and undoubtedly saved me money....
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Comment on agent fees
Not surprised at the level of fees.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
Working with VMH, particularly Tzana, has been wonderful. She couldn't be more proactive, helpful and communicative. I would absolutely recommend VMH to anyone who wanted a professional, proactive service for selling their property....
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May 08,2016
Minithumbup
By:
May 08,2016
0 people found
this helpful
Phil and Tzana helped me with the sale of my existing flat and the purchase of my new one. They and the team at VMH (Christine and Holly especially) were unfailingly helpful at all stages, and made the process smooth and as stress free as possible. I would not hesitate to recommend them and know I will be using them in the future!...
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Comment on agent fees
The fees were completely in line with expectations, no issues from me here!
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
We sold our house in June 2015, having had it on the Market for nearly 3 years. We had changed our Agent to VMH on the recommendation of a Valuer, I think.During this stressful period, Tzana Webster and Philip Valente were very attentive and encouraging. Tzana was first class, professional and friendly.She kept my spirits up....
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Comment on agent fees
Selling a house is an expensive business. In view of the fact our sale took longer than some, the fees charged were fair and acceptable
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
I cannot express how happy I am with the service I received from VMH at every stage of my home sale and subsequent new home purchase.I had an initial consultation with another Edinburgh solicitor prior to speaking to VMH and they simply did not compare.VMH's personal approach and attitude to customer service is second to none and nothing is too much trouble.Selling or buying a property will always be stressful but VMH really did their best to ensure that I was comfortable with the way things pro...
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Comment on agent fees
Standard.
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
We were well satisfied with the service and support provided by Philip Valente and his team, in particular Tzana Webster and Clare Myles, for the successful sale of our property from initial interview to completion date . We would have no hesitation in recommending VMH as a one-stop service to cover all estate agency and conveyancing needs with efficiency and excellent customer service at a competitive price, all costs clarified upfront....
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Comment on agent fees
Competitive rates and clarified upfront - entirely satisfactory
Was this helpful? Yes



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Agent Fees

Selling:
At VMH, we pride ourselves on offering all of our clients a first-class service and outstanding marketing material at a competitive price. From the very outset, we provide clearly detailed and transparent fees in writing – meaning no nasty surprises once you have signed up.

Buying:
It is essential that you employ the services of a trained and experienced property solicitor, but it is equally important that you feel confident and reassured throughout the entire process. We provide a bespoke service based on each client’s particular needs and requirements.

A free, no-obligation consultation to discuss your individual needs and requirements and you will be provided with a written quote offering Fixed Conveyancing Fees, which means no nasty surprises!
Last updated at 5:02 PM 09/12/2016 by allAgents

Complaints Procedure

Client Care/ Complaints Procedure:
We shall try to make sure that you are entirely happy with the service that we offer to you. If, for any reason, you are unhappy about the quality of service or any other aspect of the way we have dealt with you or your transaction, then we would ask you, in the first instance, to take the matter up with the solicitor with whom you have been dealing. Alternatively, should you feel more comfortable, of if you feel your initial approach has not resolved the matter, we would invite you to raise the matter with Philip Valente, our Client Relations Partner who is based at our South Clerk Street Office. Mr. Valente will discuss with you the nature of your complaint before investigating the matter and reporting back to you as soon as possible.

If, however, after investigation by the Client Relations Partner, you are still not satisfied, you are of course at liberty to refer the matter to the Scottish Legal Complaints Commission, 10-14 Waterloo Place, Edinburgh, EH1 3EQ (Tel: 0131 528 5111).
Last updated at 5:02 PM 09/12/2016 by allAgents

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VMH Solicitors Ltd
43-45 Easter Road, Edinburgh EH7 5PL
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10 South Clerk Street, Edinburgh EH8 9JE
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