100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
63% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 15
17th Jan 2020
reviewed by 'Sharron'
19th Dec 2018
reviewed by 'RBC'
30th Oct 2018
reviewed by 'Dr'
22nd Sep 2018
reviewed by 'Charlene'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £159,000 | £355,000 |
| Lettings | 50% | 63% | £550 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 6 | 3 | 1 | 0 | 0 | 1 | 1 |
Areas covered
Address
17 Church Green East
Redditch,Birmingham
Hereford and Worcester
B98 8BP
01527 584 533
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Jul 06,2023
Jul 06,2023
1
people found
this helpful
this helpful
Rented in Redditch (Chaceley Properties through Vizors), issues over the time of tenancy ranged as follows
1. The letting agents gave their contractor keys to my property without being accompanied or having been given permission.
2. The parking was poorly managed (Instruction issued where to park but ...
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Jan 17,2020
Jan 17,2020
1
people found
this helpful
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I have found Sharaine fantastic, she helped me with a few problems I had, needless to say without her I would be homeless. She’s been so kind and caring and supportive. 100% for a job well done....
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Dec 10,2019
Dec 10,2019
0
people found
this helpful
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Recently purchased a property through Vizors, staff were very friendly and professional, would highly recommend them if selling or renting a property....
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Dec 19,2018
Dec 19,2018
0
people found
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My main dealing was with Chris, who is a highly professional member. He was able to answer all my questions and resolved promptly any concerns. it was a pleasure doing business with Chris & Visors as an organisation comes highly recommended....
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Oct 30,2018
Oct 30,2018
1
people found
this helpful
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I have had experience with quite a few letting agents and am glad to state that we have found Sharaine Wakefield absolutely on the button. Very efficient, careful, considerate, competent, calm and prompt. Resolves issues without any histrionics in a practical way and considers the ...
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Comment on agent fees
Very good value
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Sep 22,2018
Sep 22,2018
1
people found
this helpful
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I received great service from Vizors.
It's the first time i've ever sold a property. Chris came out, talked me through the whole process from start to finish. He arranged viewings at a convenient time that suited myself. He thoroughly guided me and advised me ...
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Comment on agent fees
The agent fees were extremely competitive with the local estate agents in my area. I felt comfortable and happy with them.
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Sep 19,2017
Sep 19,2017
3
people found
this helpful
this helpful
I received an excellent service from Vizors from start to finish. Mark, Glen, Lauren and the team were friendly and professional throughout and made the whole process of selling my house relatively easy and painless! Thank you....
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May 30,2017
May 30,2017
5
people found
this helpful
this helpful
This is by far the worst estate agency we have ever used, and from the low ratings they have received on this site I am not the only customer that has been disappointed with the service received, and I do suspect that the only 2 high ...
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Comment on agent fees
Excessive fees and no chance of getting any deposit back.
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Mar 06,2017
Mar 06,2017
0
people found
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Fantastic customer service right from initial valuation through to sale of property. Mark was always available to answer questions and kept us informed. House sold quickly and a lot of viewings. a very painless process! Thanks vizors...
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Mar 04,2017
Mar 04,2017
0
people found
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Have to say the recent experience of selling my home through Vizors has been excellent. From the very first meeting We have felt relaxed and confident that the sale of my house was in good hands.
The valuation I was given I slightly higher than ...
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Comment on agent fees
The fees we paid where very favorourable compared to others that we were quoted
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Jun 02,2016
Jun 02,2016
3
people found
this helpful
this helpful
Absolutely appalled at the service received. Charles Vizor is without doubt the most unprofessional agent I have ever spoken to. He is condescending and down right rude....
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Jul 21,2015
Jul 21,2015
6
people found
this helpful
this helpful
Stay away unless you have energy to argue common sense points. Basic principles of fair dealings are turned against you. I was unfortunate enough to rent through these people. when I moved in, inventory clearly said that the grass is too long and needs mowing. ...
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Mar 19,2014
Mar 19,2014
1
people found
this helpful
this helpful
I have rented a number of properties over the years but I have never come across an agency as unprofessional as Vizors Estate Agents.
Generally the agency are very pleasant when you first deal with them, but once a tenant they treat you very poorly ...
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What agent could do to change your mind?
Need to work on their customer service!Attached Filesnbsp;
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Sep 19,2012
Sep 19,2012
5
people found
this helpful
this helpful
We rented a property through this agency and found them to be very poor. They were generally very rude and expected us to carry out maintenance such as trimming the hedge and trees etc. but then didn't want to know when a very old outdated ...
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Aug 07,2012
Aug 07,2012
12
people found
this helpful
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The agent has not responded to several emails I have sent them regarding serious defects in a property I have rented for some 10+ years, while always paying my rent on time. When I initially signed the agreement with Mrs Vizor she was terribly polite and ...
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What agent could do to change your mind?
As mentioned above - respond to emails (or in writing). Give tenants the same respect as any other individual. Be polite and professional.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
