1 Star Review
Feb 21,2022
By:
'Delv'
Feb 21,2022
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: DE72
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Tenant)
Rent PCM: £650
Postcode: DE72
0
people found
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No option to talk to a human. called & wrote requesting details of the property listing "47477". No responses were given even after 4 attempts in 1 week. Don't even have the basic listing practice to include some photos of the property. weird company....
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“My wife and I wanted to view a rental propert......”
1 Star Review
Jul 08,2021
By:
'Adam'
Jul 08,2021
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (Prospective customer)
Rent PCM: £595
Would you recommend?: No
Postcode: CT20
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (Prospective customer)
Rent PCM: £595
Postcode: CT20
1
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My wife and I wanted to view a rental property in Folkestone, and the initial conversation with the landlord went well: he asked for relevant details, then we agreed on a time slot for the viewing, and the landlord promised to be in touch with ...
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“Visum is not for me, cant be taken seriously....”
1 Star Review
Apr 19,2021
By:
'Hamza'
Apr 19,2021
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (Prospective customer)
Rent PCM: £600
Would you recommend?: No
Postcode: BD4
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (Prospective customer)
Rent PCM: £600
Postcode: BD4
0
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I just left an inquiry for a property, a moment later the landlord messaged me asking his relevant questions. He then ended the conversation saying they've had over 120 inquiries and he's found a tenant. Once a property is let out why not take your advert ...
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“I sent an enquiry 2 days ago with still no re......”
1 Star Review
Feb 17,2021
By:
'alyssa'
Feb 17,2021
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OX3
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Tenant)
Postcode: OX3
1
people found
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I sent an enquiry 2 days ago with still no response and I am on a short time frame and most other places respond the same day. But you don't even have a phone number to ring to speak to someone instead its just a rubbish ...
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1 Star Review
Dec 17,2018
By:
'Lukas'
Dec 17,2018
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: E79A
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: E79A
3
people found
this helpful
I have paid to agency £500 holding deposit and day later receiced email with receipt.and terms conditions for holding deposit. Terms were completely unfair as £500 would be charged for agency fee in case of landlord would decide to take someone elses.
So I contacted an ...
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Comment on agent fees
Bad!
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“Very unhappy with the viewing pack...”
2 Star Review
Oct 15,2018
By:
'Disgruntled'
Oct 15,2018
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: No
Postcode: KT6
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: KT6
2
people found
this helpful
Don't book a viewing pack with them. They're fine for advertising as you pretty much do everything yourself anyway but absolutely do not book a viewing pack. We paid £335 for unlimited viewings and spent lots of time chasing them because they didn't book any of ...
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Comment on agent fees
We paid £335 for a 1 hour slot of viewing on one day - refused to refund us so that we paid the correct £99 fee for this work
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1 Star Review
Oct 01,2018
By:
'Unhappy'
Oct 01,2018
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SK9
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Postcode: SK9
1
people found
this helpful
Absolute joke of customer service, took charges then insisted they had refunded them - with no contact to tell me my add wasn't live or there was a payment problem.
Customer service manager cannot answer straight questions - in fact he sounded bored and rude
...
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Comment on agent fees
Ok if they delivered what they promised
1
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“Excellent service courteous will use them againTelephone servce wonderfulSold property ......”
5 Star Review
Oct 12,2017
By:
'Mary'
Oct 12,2017
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Sold price: £98000
Would you recommend?: Yes
Postcode: NG11
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Sold price: £98000
Postcode: NG11
0
people found
this helpful
Excellent service courteous will use them again
Telephone servce wonderful
Sold property within 1 week
No problems at all thank you...
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Comment on agent fees
Very reasonable
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“This company is joke they take your money and then ......”
1 Star Review
Oct 10,2017
By:
'R'
Oct 10,2017
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: YO12
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Postcode: YO12
1
people found
this helpful
This company is joke they take your money and then don't list your property for sale. Signed up to have the property on rightmove paid for the full service and then they refused to list the property...
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Comment on agent fees
Taken payment and not delivered on the service promised therefore the fees are a rip off
1
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“Advertised one of my rental properties with Visum, Not at ......”
1 Star Review
Sep 26,2017
By:
'Colin'
Sep 26,2017
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: No
Postcode: DN32
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Rent PCM: £525
Postcode: DN32
1
people found
this helpful
Advertised one of my rental properties with Visum, Not at all happy with the level of service received to date. I have voiced my concerns with the manager who appears to be trying to hide behind the data protection act and not answer my questions. ...
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Comment on agent fees
N/a
1
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“As a tenant they totally ripped us off!!! They supply ......”
1 Star Review
Sep 20,2017
By:
'teg'
Sep 20,2017
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: BS27
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Tenant)
Rent PCM: £825
Postcode: BS27
1
people found
this helpful
As a tenant they totally ripped us off!!! They supply an invoice for £180 for two credit checks. Once you have paid via Paypal they then tell you the criteria needed. We felt the information should be available to prospective tenants before they have to part ...
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Comment on agent fees
Bad
1
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“I am a landlord and have used the services of ......”
5 Star Review
Mar 11,2017
By:
'Amberglow'
Mar 11,2017
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Rent PCM: £895
Would you recommend?: Yes
Postcode: CM2
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Rent PCM: £895
Postcode: CM2
0
people found
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I am a landlord and have used the services of Visum on a number of occasions. They save me a fortune by avoiding the rip off fees charged by agents. The whole process is very simple and if you have any queries they are very ...
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Comment on agent fees
Excellent value
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“I have just sold my London home using Visum. I ......”
5 Star Review
Aug 19,2016
By:
'mrhello'
Aug 19,2016
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E7
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Postcode: E7
0
people found
this helpful
I have just sold my London home using Visum. I previously had an estate agent but after 6 weeks I realised that why should I pay an agent 1-2% of my sales proceeds for doing something that I could do myself. All they do is advertise ...
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Comment on agent fees
Excellent. Sold my house for ‚£100.
The cheapest high street agent charges 1% + VAT would have been almost ‚£5k.
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“excellent agent- you need to know what you're doing- but ......”
5 Star Review
May 26,2016
By:
'bex'
May 26,2016
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Sold price: £253
Would you recommend?: Yes
Postcode: M12F
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Sold price: £253
Postcode: M12F
0
people found
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excellent agent- you need to know what you're doing- but they are inexpensive, handle enquiries, very efficient and absolute value for money....
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Comment on agent fees
excellent
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“The whole process took a long time, hence my delay ......”
5 Star Review
Apr 01,2015
By:
'Christopher'
Apr 01,2015
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Sold price: £115000
Would you recommend?: Yes
Postcode: NN3
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Sold price: £115000
Postcode: NN3
0
people found
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The whole process took a long time, hence my delay in writing the review, but that was a problem with the buyer's solicitor. The 'sale' occurred pretty quickly. Just be warned that they are not a hand-holding operation - you do all the viewings yourself, ...
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Comment on agent fees
Ridiculously cheap. I was quoted between 1% and 3% elsewhere!
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“My property is in a popular village, so that may ......”
5 Star Review
Sep 17,2014
By:
'Nigel'
Sep 17,2014
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: MK19
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Rent PCM: £695
Postcode: MK19
0
people found
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My property is in a popular village, so that may have helped, but I had 5 enquiries in the first day and roughly the same for the next 2 days until I took the ad down. Highly recommended as long as you're happy to do some legwork (...
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Comment on agent fees
Cheap!
0
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“I've used Visum as a landlord for a number of ......”
5 Star Review
Sep 14,2014
By:
'Paul'
Sep 14,2014
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: NN3
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Rent PCM: £800
Postcode: NN3
0
people found
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I've used Visum as a landlord for a number of years and felt I owed them enough to write them a review after reading the above comments, which do not reflect my experience at all. Yes, all customers need to identify themselves but it's not ...
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“I advertised my daughters house on Visum for her, due ......”
1 Star Review
Sep 07,2014
By:
'Lorraine'
Sep 07,2014
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Sales (as a Vendor)
Sold price: £129500
Would you recommend?: No
Postcode: CV12
Branch: Coventry, The Meridian 4 Copthall House Station Square
Sales (as a Vendor)
Sold price: £129500
Postcode: CV12
2
people found
this helpful
I advertised my daughters house on Visum for her, due to financial constraints she was unable to sell with an estate agent. I have two gripes with Visum.
1/ I asked a friend (he is a mystery shopper) to call up and enquire about the property ...
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What agent could do to change your mind?
HOUSE NOT SOLD NOT ONE PERSON MADE CONTACT
Attached Filesnbsp;
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“PLEASE DO NOT USE THIS COMPANY, THEY DO NOT DESERVE ......”
1 Star Review
Oct 15,2013
By:
'speshullk'
Oct 15,2013
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TQ1
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Postcode: TQ1
0
people found
this helpful
PLEASE DO NOT USE THIS COMPANY, THEY DO NOT DESERVE YOUR BUSINESS.Visum have no integrity as a company. They took my payment to advertise our property on Rightmove etc as advertised, however, after taking payment they then stated that it couldn't be advertised, and ...
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What agent could do to change your mind?
Visum should refund payment if they refuse to supply the service offered. Simple.
Attached Filesnbsp;
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“They make you pay and when they cannot deliver the ......”
1 Star Review
Jun 10,2013
By:
'neverusevisumagain'
Jun 10,2013
Branch: Coventry, The Meridian 4 Copthall House Station Square
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW11
Branch: Coventry, The Meridian 4 Copthall House Station Square
Lettings (as a Landlord)
Postcode: SW11
1
people found
this helpful
They make you pay and when they cannot deliver the service they REFUSE TO REFUND THE MONEY.
I wanted to advertise the flat I live in because I needed to find a replacement for my tenancy contract - as previously agreed with ,y letting agency- ...
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