The UK's original online estate agent, operating since 2004. Based in Northampton but covering the whole of the UK, we've let or sold over 30,000 properties. With lettings starting from just £59 and sales from £129 the savings compared to traditional agent fees are phenomenal. We also offer all of the services your local agent offers but with no pressure, so you can pick and choose whatever suits you.
Visum

Beckett House
Little Harrowden,Northampton
Northamptonshire
NN1 5AW
03300101115

Website not available

Properties for Sale
Properties to Rent

“Very unhappy with the viewing pack...”

Oct 15,2018
Minithumbdown
By: 'Disgruntled'
Oct 15,2018
0 people found
this helpful
Don't book a viewing pack with them. They're fine for advertising as you pretty much do everything yourself anyway but absolutely do not book a viewing pack. We paid £335 for unlimited viewings and spent lots of time chasing them because they didn't ...
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Comment on agent fees
We paid £335 for a 1 hour slot of viewing on one day - refused to refund us so that we paid the correct £99 fee for this work
Was this helpful? Yes

“A Joke...”

Oct 01,2018
Minithumbdown
By: 'Unhappy Renter'
Oct 01,2018
0 people found
this helpful
Absolute joke of customer service, took charges then insisted they had refunded them - with no contact to tell me my add wasn't live or there was a payment problem. Customer service manager cannot answer straight questions - in fact he sounded bored and ...
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Comment on agent fees
Ok if they delivered what they promised
Was this helpful? Yes
Oct 12,2017
Minithumbup
By: 'Mary'
Oct 12,2017
0 people found
this helpful
Excellent service courteous will use them again Telephone servce wonderful Sold property within 1 week No problems at all thank you...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 10,2017
Minithumbdown
By: 'R'
Oct 10,2017
1 people found
this helpful
This company is joke they take your money and then don't list your property for sale. Signed up to have the property on rightmove paid for the full service and then they refused to list the property...
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Comment on agent fees
Taken payment and not delivered on the service promised therefore the fees are a rip off
Was this helpful? Yes
Sep 26,2017
Minithumbdown
By: 'Colin Bayley'
Sep 26,2017
1 people found
this helpful
Advertised one of my rental properties with Visum, Not at all happy with the level of service received to date. I have voiced my concerns with the manager who appears to be trying to hide behind the data protection act and not answer my questions. ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Mark Baldwin
Sep 28, 2017
View all comments (3)
Hi Colin, I think that's entirely fair. I'll wait to hear from them. Kind regards, Mark. ...
Sep 20,2017
Minithumbdown
By: 'teg'
Sep 20,2017
1 people found
this helpful
As a tenant they totally ripped us off!!! They supply an invoice for £180 for two credit checks. Once you have paid via Paypal they then tell you the criteria needed. We felt the information should be available to prospective tenants before they have to ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: teg
Sep 27, 2017
View all comments (4)
Rubbish!!! The email does not state anything about criteria! Just lots of info on how to pay £180. ...
Mar 11,2017
Minithumbup
By: 'Amberglow'
Mar 11,2017
0 people found
this helpful
I am a landlord and have used the services of Visum on a number of occasions. They save me a fortune by avoiding the rip off fees charged by agents. The whole process is very simple and if you have any queries they are very ...
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Comment on agent fees
Excellent value
Was this helpful? Yes
Aug 19,2016
Minithumbup
By: 'mrhello'
Aug 19,2016
0 people found
this helpful
I have just sold my London home using Visum. I previously had an estate agent but after 6 weeks I realised that why should I pay an agent 1-2% of my sales proceeds for doing something that I could do myself. All they do is advertise ...
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Comment on agent fees
Excellent. Sold my house for ‚£100. The cheapest high street agent charges 1% + VAT would have been almost ‚£5k.
Was this helpful? Yes
May 26,2016
Minithumbup
By: 'bex'
May 26,2016
0 people found
this helpful
excellent agent- you need to know what you're doing- but they are inexpensive, handle enquiries, very efficient and absolute value for money....
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Comment on agent fees
excellent
Was this helpful? Yes
Apr 01,2015
Minithumbup
By: 'Christopher H'
Apr 01,2015
0 people found
this helpful
The whole process took a long time, hence my delay in writing the review, but that was a problem with the buyer's solicitor. The 'sale' occurred pretty quickly. Just be warned that they are not a hand-holding operation - you do all the viewings yourself, ...
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Comment on agent fees
Ridiculously cheap. I was quoted between 1% and 3% elsewhere!
Was this helpful? Yes
Sep 17,2014
Minithumbup
By: 'Nigel M'
Sep 17,2014
0 people found
this helpful
My property is in a popular village, so that may have helped, but I had 5 enquiries in the first day and roughly the same for the next 2 days until I took the ad down. Highly recommended as long as you're happy to do some legwork (...
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Comment on agent fees
Cheap!
Was this helpful? Yes
Sep 14,2014
Minithumbup
By: 'Paul Simpson'
Sep 14,2014
0 people found
this helpful
I've used Visum as a landlord for a number of years and felt I owed them enough to write them a review after reading the above comments, which do not reflect my experience at all. Yes, all customers need to identify themselves but it's not ...
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Was this helpful? Yes
Sep 07,2014
Minithumbdown
By: 'Lorraine'
Sep 07,2014
1 people found
this helpful
I advertised my daughters house on Visum for her, due to financial constraints she was unable to sell with an estate agent. I have two gripes with Visum. 1/ I asked a friend (he is a mystery shopper) to call up and enquire about the property ...
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What agent could do to change your mind?
HOUSE NOT SOLD NOT ONE PERSON MADE CONTACT
Attached Files
Was this helpful? Yes
Oct 15,2013
Minithumbdown
By: 'speshullk'
Oct 15,2013
0 people found
this helpful
PLEASE DO NOT USE THIS COMPANY, THEY DO NOT DESERVE YOUR BUSINESS.Visum have no integrity as a company. They took my payment to advertise our property on Rightmove etc as advertised, however, after taking payment they then stated that it couldn\'t be advertised, ...
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What agent could do to change your mind?
Visum should refund payment if they refuse to supply the service offered. Simple.
Attached Files
Was this helpful? Yes
Jun 10,2013
Minithumbdown
By: 'neverusevisumagain'
Jun 10,2013
1 people found
this helpful
They make you pay and when they cannot deliver the service they REFUSE TO REFUND THE MONEY. I wanted to advertise the flat I live in because I needed to find a replacement for my tenancy contract - as previously agreed with ,y letting agency- ...
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Was this helpful? Yes
Areas covered
  • NN1
  • England
  • LE1
  • Scotland
  • NG1
  • Wales
  • DE1
  • W1
  • G1
  • EH1
  • L1
  • M1
  • NE1



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 5 0 1 4 2 0 0 0 0

Agent Fees

From £129 for selling a property. From £69 for letting a property.
Last updated at 11:23 AM 25/09/2017 by Mark

Complaints Procedure

We follow the Property Ombudsman code of conduct, so rest assured that if you have a complaint it will be resolved fairly.
Last updated at 11:23 AM 25/09/2017 by Mark

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