Visum
2.8/5, 16 reviews
44% recommended
33% sales valuation accuracy
83% sales fee satisfaction
17% lettings valuation accuracy
57% lettings fee satisfaction
No company information

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 33% 83% £98,000 £210,000
Lettings 17% 57% £525 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 5 0 2 4 2 0 0 0 0
Areas covered
  • NN1
  • England
  • LE1
  • Scotland
  • NG1
  • Wales
  • DE1
  • W1
  • G1
  • EH1
  • L1
  • M1
  • NE1
Address

The Meridian 4 Copthall House Station Square
Coventry
Warwickshire
CV1 2FL
03300101115

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Complete Joke!...”

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Dec 17,2018
Minithumbdown
By: 'Lukas F'
Dec 17,2018
2 people found
this helpful
I have paid to agency £500 holding deposit and day later receiced email with receipt.and terms conditions for holding deposit. Terms were completely unfair as £500 would be charged for agency fee in case of landlord would decide to take someone elses. So I contacted an ...
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Comment on agent fees
Bad!
Was this helpful? Yes

“Very unhappy with the viewing pack...”

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Oct 15,2018
Minithumbdown
By: 'Disgruntled'
Oct 15,2018
1 people found
this helpful
Don't book a viewing pack with them. They're fine for advertising as you pretty much do everything yourself anyway but absolutely do not book a viewing pack. We paid £335 for unlimited viewings and spent lots of time chasing them because they didn't book any of ...
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Comment on agent fees
We paid £335 for a 1 hour slot of viewing on one day - refused to refund us so that we paid the correct £99 fee for this work
Was this helpful? Yes

“A Joke...”

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Oct 01,2018
Minithumbdown
By: 'Unhappy Renter'
Oct 01,2018
1 people found
this helpful
Absolute joke of customer service, took charges then insisted they had refunded them - with no contact to tell me my add wasn't live or there was a payment problem. Customer service manager cannot answer straight questions - in fact he sounded bored and rude ...
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Comment on agent fees
Ok if they delivered what they promised
Was this helpful? Yes

“Excellent service courteous will use them againTelephone servce wonderfulSold property ......”

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Oct 12,2017
Minithumbup
By: 'Mary'
Oct 12,2017
0 people found
this helpful
Excellent service courteous will use them again Telephone servce wonderful Sold property within 1 week No problems at all thank you...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“This company is joke they take your money and then ......”

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Oct 10,2017
Minithumbdown
By: 'R'
Oct 10,2017
1 people found
this helpful
This company is joke they take your money and then don't list your property for sale. Signed up to have the property on rightmove paid for the full service and then they refused to list the property...
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Comment on agent fees
Taken payment and not delivered on the service promised therefore the fees are a rip off
Was this helpful? Yes

“Advertised one of my rental properties with Visum, Not at ......”

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Sep 26,2017
Minithumbdown
By: 'Colin Bayley'
Sep 26,2017
1 people found
this helpful
Advertised one of my rental properties with Visum, Not at all happy with the level of service received to date. I have voiced my concerns with the manager who appears to be trying to hide behind the data protection act and not answer my questions. ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Mark Baldwin
Sep 28, 2017
View all comments (3)
Hi Colin, I think that's entirely fair. I'll wait to hear from them. Kind regards, Mark. ...

“As a tenant they totally ripped us off!!! They supply ......”

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Sep 20,2017
Minithumbdown
By: 'teg'
Sep 20,2017
1 people found
this helpful
As a tenant they totally ripped us off!!! They supply an invoice for £180 for two credit checks. Once you have paid via Paypal they then tell you the criteria needed. We felt the information should be available to prospective tenants before they have to part ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: teg
Sep 27, 2017
View all comments (4)
Rubbish!!! The email does not state anything about criteria! Just lots of info on how to pay £180. ...

“I am a landlord and have used the services of ......”

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Mar 11,2017
Minithumbup
By: 'Amberglow'
Mar 11,2017
0 people found
this helpful
I am a landlord and have used the services of Visum on a number of occasions. They save me a fortune by avoiding the rip off fees charged by agents. The whole process is very simple and if you have any queries they are very ...
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Comment on agent fees
Excellent value
Was this helpful? Yes

“I have just sold my London home using Visum. I ......”

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Aug 19,2016
Minithumbup
By: 'mrhello'
Aug 19,2016
0 people found
this helpful
I have just sold my London home using Visum. I previously had an estate agent but after 6 weeks I realised that why should I pay an agent 1-2% of my sales proceeds for doing something that I could do myself. All they do is advertise ...
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Comment on agent fees
Excellent. Sold my house for ‚£100. The cheapest high street agent charges 1% + VAT would have been almost ‚£5k.
Was this helpful? Yes

“excellent agent- you need to know what you're doing- but ......”

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May 26,2016
Minithumbup
By: 'bex'
May 26,2016
0 people found
this helpful
excellent agent- you need to know what you're doing- but they are inexpensive, handle enquiries, very efficient and absolute value for money....
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Comment on agent fees
excellent
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“The whole process took a long time, hence my delay ......”

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Apr 01,2015
Minithumbup
By: 'Christopher H'
Apr 01,2015
0 people found
this helpful
The whole process took a long time, hence my delay in writing the review, but that was a problem with the buyer's solicitor. The 'sale' occurred pretty quickly. Just be warned that they are not a hand-holding operation - you do all the viewings yourself, ...
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Comment on agent fees
Ridiculously cheap. I was quoted between 1% and 3% elsewhere!
Was this helpful? Yes

“My property is in a popular village, so that may ......”

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Sep 17,2014
Minithumbup
By: 'Nigel M'
Sep 17,2014
0 people found
this helpful
My property is in a popular village, so that may have helped, but I had 5 enquiries in the first day and roughly the same for the next 2 days until I took the ad down. Highly recommended as long as you're happy to do some legwork (...
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Comment on agent fees
Cheap!
Was this helpful? Yes

“I've used Visum as a landlord for a number of ......”

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Sep 14,2014
Minithumbup
By: 'Paul Simpson'
Sep 14,2014
0 people found
this helpful
I've used Visum as a landlord for a number of years and felt I owed them enough to write them a review after reading the above comments, which do not reflect my experience at all. Yes, all customers need to identify themselves but it's not ...
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“I advertised my daughters house on Visum for her, due ......”

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Sep 07,2014
Minithumbdown
By: 'Lorraine'
Sep 07,2014
2 people found
this helpful
I advertised my daughters house on Visum for her, due to financial constraints she was unable to sell with an estate agent. I have two gripes with Visum. 1/ I asked a friend (he is a mystery shopper) to call up and enquire about the property ...
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What agent could do to change your mind?
HOUSE NOT SOLD NOT ONE PERSON MADE CONTACT
Attached Filesnbsp;
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“PLEASE DO NOT USE THIS COMPANY, THEY DO NOT DESERVE ......”

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Oct 15,2013
Minithumbdown
By: 'speshullk'
Oct 15,2013
0 people found
this helpful
PLEASE DO NOT USE THIS COMPANY, THEY DO NOT DESERVE YOUR BUSINESS.Visum have no integrity as a company. They took my payment to advertise our property on Rightmove etc as advertised, however, after taking payment they then stated that it couldn't be advertised, and ...
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What agent could do to change your mind?
Visum should refund payment if they refuse to supply the service offered. Simple.
Attached Filesnbsp;
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“They make you pay and when they cannot deliver the ......”

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Jun 10,2013
Minithumbdown
By: 'neverusevisumagain'
Jun 10,2013
1 people found
this helpful
They make you pay and when they cannot deliver the service they REFUSE TO REFUND THE MONEY. I wanted to advertise the flat I live in because I needed to find a replacement for my tenancy contract - as previously agreed with ,y letting agency- ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We follow the Property Ombudsman code of conduct, so rest assured that if you have a complaint it will be resolved fairly.
Last updated at 11:23 AM 25/09/2017 by Mark

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