Virtually Sold is a family run business with over 12 years industry experience. Although based in
Scunthorpe, we made the decision to operate completely online. This doesn’t mean that you will
receive any less of a service. In fact, you will receive everything that you can expect from a more
traditional agency. After all, we are still traditional estate agents ourselves!

The difference really, is that our shop window is a digital one. Given that the majority of
searches are conducted onlin
Read full description...Virtually Sold is a family run business with over 12 years industry experience. Although based in
Scunthorpe, we made the decision to operate completely online. This doesn’t mean that you will
receive any less of a service. In fact, you will receive everything that you can expect from a more
traditional agency. After all, we are still traditional estate agents ourselves!

The difference really, is that our shop window is a digital one. Given that the majority of
searches are conducted online, and published on property portals such as Rightmove, you can be
sure that we can provide you with the right amount of exposure. Being a modern estate agent,
doesn’t mean either that we lose sight of other ways in which your property can be marketed. We
are happy to tailor our services to meet your needs specifically.

As well as being able to offer our clients great fixed prices, a range of flexible products and services
and options to pay on completion, we pride ourselves on delivering nothing short of excellence,
when it comes to customer service. To support this, we operate a 7 day a week service between the
hours of 7am and 22.30pm. This is so we can work flexibly around you.
Virtually Sold

2 Stratford Drive
Scunthorpe
North Lincolnshire
DN16 1ER
01724 629941

Website not available

Properties for Sale (3)
Properties to Rent

Areas covered
  • DN16
  • DN10
  • DN32
  • HU6
  • DN15
  • DN1
  • DN31
  • DN14
  • DN41
  • DN17
  • HU11
  • DN21
  • HU13

TPOS




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Fees

Sales packages start from £149.
We also offer a package for £495, pay on completion and we do not charge commission on any of our services.
Last updated at 11/05/2018, 12:23 PM by Donna Fletcher

Complaints Procedure

Any expression of dissatisfaction about the service you have received from Virtually Sold Limited will be considered seriously and we will ensure that we respond promptly to any complaint.

Virtually Sold is committed to providing a professional, efficient and courteous service to all our clients. If you feel that we have failed to achieve an acceptable standard of service we want you to tell us. We regard it as an opportunity to monitor and improve our quality of service. We will investigate your concerns objectively and try to generate a positive and speedy solution
If you have a complaint, please contact us with the details at:
• Email us - customerservices@virtuallysold.uk
• Write to us - Virtually Sold Limited - 2 Stratford Drive, Scunthorpe, N Lincs DN16 1ER
• Phone us – 01724 629941

Whilst we aim to resolve all complaints within a few days, we have up to 15 days to consider your complaint. If for any reason we have not resolved it within this time or you are not satisfied with the outcome, you may complain to The Property Ombudsman. Details of which are provided below.
What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within 3 days of receiving it, sending you a link to this procedure.

2. We will then investigate your complaint and speak to any members of staff who acted for you. We may also need to come back to you during this period to confirm or gather further information. Should you wish to have a face to face meeting we can arrange this for you.

3. If you do not want a meeting or it is not possible, we will send you a detailed written reply to your complaint, including his/her suggestions for resolving the matter, within 15 days of sending you the acknowledgement letter.

4. At this stage, if you are still not satisfied with the outcome, please contact The Property Ombudsman. https://www.tpos.co.uk/consumers/how-to-make-a-complaint
Last updated at 12:23 PM 11/05/2018 by Donna Fletcher

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