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REAPIT does make a difference!

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Review by: Chris hendry

'Sales Director at Heritage Estate Agents'
Nov 05,2015
We have been using REAPIT for nearly 18 months and implementing an entirely new data management system into a company can be problematic to say the least. We were impressed that the staff at REAPIT guided us through the initial set up process and roll out to our staff with professionalism and understanding which made the transition a positive experience. The ongoing support from both the support team and our dedicated account manager Mark is priceless and we have always felt that the team at REAPIT are trying to help us achieve more from the system to improve our performance. Whenever our staff have a questions or an issue, one call or email to the support team solves the problem both quickly and effectively without the need for any manager or senior staff to be bogged down with solving IT issues.

REAPIT has a modern and slick feel to each part of the system and our teams have adapted to the system quickly and the data and management information that we have access to allows us to monitor and address areas of the business that could be improved upon or praised. One of the easiest and most effective changes that REAPIT has brought to our business is the ability to confirm valuation and viewing appointments by email easily which has reduced the amount of cancelled or no-show appointments.

We would certainly recommend any agent to use REAPIT if they want a simple yet effective system in which to run their business. Whilst REAPIT is not the cheapest software system on the market, after reviewing many of the other systems available, we certainly feel that we are getting our rewards for the cost from the support we receive and the results we get from the system.
Value for money
Service
Quality
Would you recommend? Yes

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By: Simon Whale
Nov 06,2015
Chris, thank you very much for your very positive feedback and taking the time to detail what we're doing together. As you know we do like to be seen as partners with our clients and its great to see your thoughts on the matter.
Reapit

67-74 Saffron Hill
London,Farringdon
Greater London
EC1N 8QX
0843 218 1660


Website : www.reapit.co.uk

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