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The Jury is still out

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Review by: Mike Culliney

'MD at MRC Property Services Ltd'
Jul 07,2014
When we first agreed to embrace Letmc as our lettings software provider we identified a number of issues that were way behind our then current provider CARL. We were informed that many changes were in the pipeline, particularly the ability to amend letters within the system and also the landlord statement which is very poor by our previous standard. After 15 months we have not seen any changes that address the above issues and no changes that improve our use of the system.. We have now been informed that there is no information on when these changes will take place. We strongly advise you speak to Training For Professionals prior to making changes.

Mike Culliney
Value for money
Service
Quality
Would you recommend? No

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By: LetMC
Jul 09,2014
Hi Mike Firstly, thank you for the feedback. We always appreciate clients taking the time to get in touch with us, or leave us reviews. We have regular planned updates to the system that add new functionality, either to enhance the system itself or comply with any new regulations that are introduced. We try to make changes to the system that will benefit all of our clients, and make their lives easier. Having over 400 clients using the system means we receive many different requests for software development which we add to a central 'wish list', but unfortunately, having so many requests means we aren't able to respond to each one individually, as we have to assess whether each one is technically possible. If you'd like to disccuss anything in more detail, just let us know.
LetMC.com

8th Floor Capital Tower, Greyfriars Road
Cardiff

CF10 3AG
029 2036 7960


Website : www.letmc.com
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