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Outstanding service and customer support

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Review by: Arti
Service used : Not selected
'Manager / Owner at Malhotra & Partners'
Region: UK
Apr 12,2018
I have been with CARL for 10 years plus and have used their software for my day to day running of the business. For any issues I have simply picked up the phone and the very helpful support team on the other side have resolved the issue very promptly.
Recently I have needed extra support to correct lots of errors I had made as was not using CARL to even its full ability. Peter from CARL has spent hours on end with me on the phone and remote access to guide me through how to get things in order.
The patience and time spent is priceless.
Moving forward I will be using CARL for my daily banking, reconciliations and much more. I cant recommend CARL enough. There are many software providers out there and despite being approached many times to change, I would not even consider. Thanks to the whole team at CARL.
Value for money
Service
Quality
Would you recommend? Yes

Was this helpful? Yes
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84 Beal Lane Shaw Oldham
Manchester
Greater Manchester
OL2 8PH
01706 508 730



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