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    Scott Mckinnon
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    Aislinn MacLeod
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    Amy Piiskoppel
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    Gary Towey
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    Sasha Bain
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Zone Letting

3 Lynedoch Place Glasgow
City of Glasgow
G3 6AB

0141 333 0990

Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
I let a flat in Paisley for 12 months. I have nothing to complain about. Zone letting costumers services was very helpful and kind in my demands. I came from Brazil to do my doctoral research and they were very comprehensive about my situation....
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Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
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I appreciated the personal touch at Zone Letting. Throughout the 18 months as a tenant, they listened to any issues I raised and attended to them promptly. Sasha Bain was my first point of contact and was always patient, kind and efficient....
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
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The staff of this agency is very friendly, and they get the job done! Its been a wonderful year spent in one of their managed properties in Glasgow Harbour Terraces....
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Comment on agent fees
Goog
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Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
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I would certainly come back to Zone letting if I needed any accommodation in the future. They were more than professionals during my stay in one of their managed properties in Glasgow. Gary handled all my issues with a high degree of efficiency and respect. I hope you all the best....
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Comment on agent fees
Good
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
Excellent agency, first rate. As a tenant for 9 years, I had no problems with Zone. Any issues with the property I was renting were addressed very promptly and to our satisfaction. I can certainly recommend Zone Letting to anyone looking to rent property in Glasgow, they are an agency that can be trusted....
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Comment on agent fees
Very reasonable
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Jun 17,2016
Minithumbdown
By:
Jun 17,2016
0 people found
this helpful
Watch out for this agency. They got back to me with a second chance offer on a flat and took my deposit only to leave me hanging a week before I'm meant to move in. The owner apparently decided to change their mind and no longer rent it out but of course the agency was happy to earn an interest in my deposit for a month. Got refunded for the deposit but I wouldn't deal with them again....
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Jun 02,2016
Minithumbdown
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Jun 02,2016
0 people found
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I let my property through Zone for 5 years and had excellent service throughout. For any issues with my flat I would receive an email stating what the issue was and the proposed fix then Zone would do all necessary work with no further input needed from me. It gave me excellent peace of mind knowing that the flat was in safe hands. I also used Zone to market my property in early 2016. Scott worked hard to make sure to flat was well advertised and made himself available to show prospective buyer...
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What agent could do to change your mind?
Competitively priced fees and I liked them being fixed rather than a percentage of the sale price.
Comment on agent fees
Competitively priced fees and I liked them being fixed rather than a percentage of the sale price.
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Jan 29,2016
Minithumbdown
By:
Jan 29,2016
0 people found
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I've been with Zone Letting since 2014 and it's been nothing but HELL. I've been complaining of damp in the flat for over a year and the letting agent are blaming me for this. I have had independent assessment which states that the problem is rising damp and penetrative damp yet they wont take responsibility for this or even repair the damp walls etc. I'm exhausted, drained and stressed from dealing with them for a full year on this issue and I wouldn't recommend them to anyone. Horrendous letti...
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Dec 21,2015
Minithumbup
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Dec 21,2015
0 people found
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After dealing with Zone letting Glasgow for over a year; I can say that I am 100% satisfied with the services provided by the agency staff. In any case of required maintanance, the agents' response was prompt and the problems were solved by just sending an email or giving a call to Amy/Scott and the other guys. The cleaning fee worried me in the beggining of the tenancy as some agencies taking advantage of it. However, This was not the case with Zone letting; at the last inspection, as the flat...
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Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
In today's climate it's not often you hear positive feedback for a private landlord. But Zone Letting is a gem in the myriad of firms out there - some suspect, some legit. The customer service at Zone Letting was first class and the property was exactly as described. The company went out their way to ensure I was happy and provided me with a tenancy reference. Zone Letting comes with my recommendation for its focus on professionalism and access to friendly and speedy answers to tenancy que...
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Comment on agent fees
Fees were convenient for the market.
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Nov 12,2015
Minithumbdown
By:
Nov 12,2015
2 people found
this helpful
Been with Zone Letting since 2014 and they have been AWFUL. When we arrived at the flat it was absolutely filth. There was toenails and dust underneath the sofa, grease all over the cooker which meant that me and my flat mate had to spend two whole days cleaning the flat in order for it to be half clean. The flat was in a state and landlords refused to give it the tiniest lick of paint. Made numerous phone calls about the state of mould in my bathroom which no one has come out to fix despit...
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
I rented an apartment in Finnieston (Glasgow) a few years back and Zone Letting were fantastic. As a tenant they were always available if I needed to raise an issue about the flat and they were always courteous, and fast to reply back. More recently, I had to deal with a money transfer issue and I was simply amazed at how much effort they gave to resolve the problem. I very highly recommend Zone Letting....
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Jul 11,2015
Minithumbdown
By:
Jul 11,2015
2 people found
this helpful
When I first ever dealt with Scott McKinnon from zone letting was when I moved into a property flat 2/1 543 London road Bridgeton the flat was filthy and the agency said it was cleaned to professional stamdards and it most certainly wasn't. I was 9 months pregnant and also had to keep my lease for a further two weeks with my previous flat until I got my new one cleaned, it had all sorts of stuff belonging to previous tenants left too and on the inventory and ad states it should've been unfurnish...
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What agent could do to change your mind?
He could have dealt with me in a proffessional manner I don't know about anyone else but I was brought up to speak to people they way Speak to you.
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Jun 18,2015
Minithumbup
By:
Jun 18,2015
0 people found
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Can't praise highly enough the excellent service provided by Zone (especially Amy, Aislinn & Scott). Every aspect of their service was top quality - from our initial request to view, throughout our year-long tenancy, to our final checkout. Having now dealt with many letting agents and estate agents in different contexts (both as tenants and as owners renting our own home in a different city), my wife and I greatly appreciated the exceptional levels of professionalism, courtesy, organisatio...
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
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I have nothing but praise for Zone Letting. They have taken really good care of my property a few times now, as i go abroad for long periods at a time. I was really hesitant at first as leaving your property with a company you don't know is quite scary. There was no need to worry though, Scott Mckinnon really put my mind at ease and explained everything to me. Especially as i didn't know half the things that i needed to do before i rented out my flat ,for example all the safety requirements!! Sc...
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Apr 06,2015
Minithumbup
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Apr 06,2015
0 people found
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Great team who work for their clients.they have quality tenants and rentals are paid on time from a landlord's perspective as well as competitive management rates. Can't rate them highly enough...
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Mar 26,2015
Minithumbup
By:
Mar 26,2015
0 people found
this helpful
I was very happy dealing with Zone lettings. The check in and check out processes were very smooth and fast. They are very prompt in getting back to use regarding maintenance or if any thing comes up. We had no issues at all with them and we are very happy about their services and would like to deal with them again....
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Mar 23,2015
Minithumbup
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Mar 23,2015
0 people found
this helpful
Generally my dealings with Zone were good and they sorted out any problems with the property quickly and professionally. There was one issue that dragged out that was not really their fault (problems with the contractors hired to carry out repairs) but I did feel they could have pushed the contractors more....
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Mar 01,2015
Minithumbup
By:
Mar 01,2015
0 people found
this helpful
I have been with Zone Letting for 2yrs and have found them to be polite and helpful both in person and on the phone. They maintain their property's to a high standard, if something goes wrong they keep you up to date with progress and are quick and efficent....
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
0 people found
this helpful
Overall, the service from Zone Letting was great during my staying. I stayed in the flat for many years, and met several staff in the agent company. We had pleasant conversations and formed a smooth relationship. There were a few times I called for help about repair. They usually responded quickly and arranged for repair in good time. At the end of the tenancy, 90% of my deposit was returned in good speed. I do appreciate the help from the whole team, particularly Aislinn and Scott. To sum up, I...
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Jan 30,2015
Minithumbup
By:
Jan 30,2015
1 people found
this helpful
I first started dealing with zone letting in August 2014 when viewing a property in Glasgow. The viewing was swift and any questions asked Scott was able to answer. After signing the lease we moved in to the property in September 2014 to our horror the flat was left in a terrible state and after paying for a cleaning fee we were not impressed at all. Zone letting accepted full responsibility and paid us back our deposit and apologized for the inconvenience. After that they couldn't be more helpf...
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Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
this helpful
Brilliant service. I have to be frank I have never received a full refund on my deposit before. After much effort cleaning the flat I was extremely impressed by the guys professionalism. I'd always recommend using Zone Lettings if you are looking to rent in Glasgow...
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
this helpful
As this was our first time letting a property, we were unsure of all the ins and outs but it was all made easy here. We found everyone at Zone Letting efficient and they promptly sorted out any queries, issues or problems. Would recommend....
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Nov 10,2014
Minithumbup
By:
Nov 10,2014
0 people found
this helpful
After using a much larger company for three years which was not a nice experience it is great to be with a company which is not only efficient but also friendly and personal. Amy has been great at helping me sort out a problem with Scottish Gas which if anyone has dealt with them will know this is a soul destroying task! Thank you Amy...
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Nov 06,2014
Minithumbup
By:
Nov 06,2014
0 people found
this helpful
Zoneletting is quite professional and responsive though sometimes there was a delay in email reply. Generally it's a pleasant time to live at their property....
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Nov 04,2014
Minithumbup
By:
Nov 04,2014
0 people found
this helpful
I have used Zone Lettings for many years now to rent various properties. I have always found them easy to deal with and very pro-active when either dealing with any issues relating to the property and also finding new tenants when the property has become vacant. I have recommended Zone Lettings to others who are looking to let their property and would not hesitate in doing the same again in the future....
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Oct 03,2014
Minithumbup
By:
Oct 03,2014
0 people found
this helpful
The major problem for a person new in town is the fact that every agent office demands a guarantor. If a guarantor is not available then you need to pay six months in advance. This problem was solved, because we were not asked for anything like that. So a big plus goes there, but only for newcomers In cases, when we needed (I had a flatmate) something like a vacuum cleaner or describe a problem with the maintenance, a note was kept by the agent but nothing was done after that if the matter w...
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Comment on agent fees
The agency had no fees, other than what is described in the main comments.
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Sep 21,2014
Minithumbdown
By:
Sep 21,2014
6 people found
this helpful
- Zone letting provided false information on my deposit. - Zone letting do not call tenants back on several occasions when promised. - Zone letting try to charge you for 'wear and tear'. - Scott has a dismissive 'I can't be bothered attitude' for a "senior" manager....
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Sep 10,2014
Minithumbdown
By:
Sep 10,2014
3 people found
this helpful
Absolutely terrible company. From the first day I met Scott McKinnon, it was clear to me that he was a horrible man. He is rude, ill mannered, arrogant and aggressive. I moved in to a flat in Glasgow and immediately asked zone letting to fix a broken window latch and a broke shower cubicle, this was never resolved in the three years I lived there. I was never informed of any flat inspections, yet they happened every few months. They would let themselves in without as much as a knock on the ...
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What agent could do to change your mind?
Nothing could possibly change my mind about this company. I thoroughly encourage others to avoid using them.
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By: Gary Towey
Sep 16, 2014
View all comments (1)
Jake I am very disappointed at your comments and I will speak to Scott regarding comments above, however I feel that your conduct throughout your Tenancy should also be raised as you would not communicate with the office and treated the property in a terrible state keeping pets in the property without permission and sub letting again without permission. We have photographic evidence in respect of the condition after check out and if you are anyone else would like to see these we can provide wher....
Aug 18,2014
Minithumbdown
By:
Aug 18,2014
4 people found
this helpful
The flat was easy to sort out and get into but the few problems were a broken shower and faulty doors. i asked for these problems to be addressed and eventually got round to fixing them myself as no one had turned up. approximately 6 months after i reported these problems a repairman came out to fix the problems which he could no sufficiently do (doors were still wonky and shower had been fixed). Another problem i have with this company is the lack of warning before flat inspections and their ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £118,000
  • Max: £118,000

Letting
  • Min: £0
  • Max: £118,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 20 8 0 1 0 0 0 2
Scott Mckinnon - no image available Scott Mckinnon
Property Manager
12 reviews

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Aislinn MacLeod - upload your photo Aislinn MacLeod
5 reviews

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Amy Piiskoppel - upload your photo Amy Piiskoppel
5 reviews

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Gary Towey - upload your photo Gary Towey
5 reviews

About Gary No description set View full profile
Sasha Bain - upload your photo Sasha Bain
1 reviews

About Sasha No description set View full profile

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