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    Sadie Poore
Your Move has a UK network of estate agents and a strong network of branches across Hampshire. This strong national and local presence allows us to market and sell or rent properties in a wide area as effectively as the ones in the local area. Your Move Estate Agents, Totton provide residential sales and lettings services in Totton and the local Hampshire area. We pride ourselves on being genuinely helpful. Our team are experienced professionals with valuable local knowledge, which is combine Read full description...d with a proactive and enthusiastic attitude.
Your Move

5 South Parade, Salisbury Road Totton
Hampshire
SO4O 3PY

023 8086 7044

Apr 04,2012
Minithumbdown
By:
Apr 04,2012
6 people found
this helpful
The woman (Totton branch) who dealt with our tenancy and signing of the contract was pushy and always rushing us. She gave us false information, took our money, gave us the keys and practically shoved us out the door. We signed a 12 months contract and on moving day we noticed the property had not been cleaned, someone elses belongings were still there and after 6 weeks the property started to show signs of problems. Your Move did not respond to any complaints and most major issues had to be dea...
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What agent could do to change your mind?
Disgusted with the company and would strongly recommend nobody uses them because they have not got a clue about how to do their job, speak to people and all they seem to care about is getting your money.
Was this helpful? Yes
By: Your Move
May 09, 2012
View all comments (1)
We greatly appreciate your feedback and for highlighting your concerns to us. We will now forward your review to the Regional Manager responsible for Totton branch in order that he can investigate this matter further and prevent any similar incidents in the future - and to ensure our reputation for high standards of customer service is not damaged. For reference, we do have a complaints process in place should you have cause for concern in the future. Please see: http://www.your-move.co.uk/c....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Last updated at 1:15 PM 16/12/2015 by allAgents

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 1:15 PM 16/12/2015 by allAgents

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