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    Samantha Ware
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    Maureen Whittle
Your Move estate agents Southsea is based in a superb central location nestled between local bistro's and coffee shops. Our office is a stones throw from the main shopping street with a high footfall for both visitors and the local community. The Your Move Southsea branch offers services for buyers and sellers, landlords and tenants.
Your Move

21 Marmion Road Southsea, Portsmouth
Hampshire
PO5 2AT

02392 820701

Sep 23,2014
Minithumbdown
By:
Sep 23,2014
0 people found
this helpful
I got left with a treat a thousand pounds worth of bills and council tax, although I was paying for a fully managed service. Steer clear of them!...
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Mar 05,2014
Minithumbdown
By:
Mar 05,2014
0 people found
this helpful
horrible! the house is falling apart, mould everywhere in the flat, most things are broken, "furniture" consits of unusable and disgusting items. YOUR MOVE only cares for the landlord and his (and their) money. they don\'t care if tenants are unhappy and complaining. unfortunately they wanted all the rent in advance - now they can relax and do nothing. WORST EXPERIENCE EVER!...
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What agent could do to change your mind?
Actually care for their tenants! And for the condition of the house!
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Oct 30,2013
Minithumbdown
By:
Oct 30,2013
5 people found
this helpful
PLEASE READ THIS CAREFULLY BEFORE YOU DECIDE TO CONTACT WITH YOUR MOVE Before going to see the house, they told us the rent is 750 pound, after we decided to rent the house they told us it was 950 pound. They took 100 pound for deposit first from each person, and hidden the charges until the day you move in. The hidden charges are Tenant Set Up Fee for 360 pound. We asked for a letter to prove that we live in the tenant for the UK border, they Samantha Ware told us they will write for...
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What agent could do to change your mind?
They won\'t change, it is totally impossible.
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By: Xin zeng
Oct 30, 2013
View all comments (1)
Your Move should pay back money to you. It is expensive when renting from Your Move....
Jul 09,2013
Minithumbdown
By:
Jul 09,2013
6 people found
this helpful
The agent fee are ridiculous, credit check £360, deposit and advanced payment , it is normal, but when it come to add additional tenant name or modify will cost £70 each, not showing when agent do the routine check £30, extend contract £120 (for every 6 month contract) , moving £120. No proper repair when complaint....
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What agent could do to change your mind?
lower the fee and please explain the new tenant precisely.
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May 27,2013
Minithumbdown
By:
May 27,2013
9 people found
this helpful
Awful! When we first moved in we paid deposit first months rent and fees upfront (nearly £2000) first day we got the keys and the boiler didn\'t work. When we called (3times) and spoke to Maureen she said it was our responsibility to pay for a engineer!!! She laughed down the phone at us when we said we wanted her to send someone out. Endless problems from there with getting mattenance out for issues after Boiler, AVOID AT ALL COSTS. NO WONDER THEY WERE ON WATCHDOG A FEW WEEKS AGO!!! It\...
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What agent could do to change your mind?
Customer service needs looking into ASAP, completely unacceptable to laugh down the phone at customers. Website needs updating to show an address for head office or a customer relations team if you want to complain. No wonder you were on watchdog a few weeks ago!!!
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Samantha Ware - upload your photo Samantha Ware
2 reviews

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Maureen Whittle - upload your photo Maureen Whittle
2 reviews

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Last updated at 10:34 AM 16/12/2015 by allAgents

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Last updated at 10:34 AM 16/12/2015 by allAgents

Awards won by Your Move, Portsmouth PO5 2AT

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