Your Move
New Cross London, London, SE14
2/5, 4 reviews
25% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
New Cross is a district of South London, located in the London Borough of Lewisham and is situated 4 miles south-east of Charing Cross, close to the neighbouring areas of Peckham, Deptford and the popular area of Brockley. New Cross is an up-and-coming area of South London and is a diverse ... show more New Cross is a district of South London, located in the London Borough of Lewisham and is situated 4 miles south-east of Charing Cross, close to the neighbouring areas of Peckham, Deptford and the popular area of Brockley. New Cross is an up-and-coming area of South London and is a diverse area brimming with history, culture, art and music. New Cross is a gateway into the City of London, across the Thames. 

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2019 Estate & Letting Agent Awards


Opening Hours
Address

Your Move
163 New Cross Road
New Cross,London
Greater London
SE14 5DG
020 7 639 1103

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £625,000 £625,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 0 0 1 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“We rented with Your Move for 6 months before ......”

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Jul 02,2019
Minithumbdown
By: 'Keir Ashby'
Jul 02,2019
3 people found
this helpful
We rented with Your Move for 6 months before calling it in and ending the tenancy - probably enough of a signifier by itself, really. After paying over a £1,400 deposit for a flat next to a train line with barely any connections next to Millwall, we ...
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“Excellent Experience...”

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May 30,2019
Minithumbup
By: 'Mr Grant'
May 30,2019
0 people found
this helpful
Purchase a 3 bed victorian property using Your Move. Found the whole process very good. The gentleman we spoke to Phil was very good and professional. He kept us informed at all times during the process and we finally completed today. Would 100% recommend Your Move and ...
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Comment on agent fees
Very reasonable fees for us.
Was this helpful? Yes

“Terrible experience within 1st three weeks of moving into a ......”

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Mar 16,2016
Minithumbdown
By: 'Blackheath'
Mar 16,2016
3 people found
this helpful
Terrible experience within 1st three weeks of moving into a Your Move property. * No Heating * Rodent infestation * Faulty Fob Keys * Inaccurate Inventory Report Not only were all these issue highly frustrating but things were made 10x worse by their inability to resolve the simplest of ...
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What agent could do to change your mind?
Unnecessary and unjustified.
Attached Filesnbsp;
Comment on agent fees
Unnecessary and unjustified.
Was this helpful? Yes

“This complaint isn't specifically directed at their New Cross office ......”

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Aug 27,2013
Minithumbdown
By: 'Sharon Smith'
Aug 27,2013
3 people found
this helpful
This complaint isn't specifically directed at their New Cross office but includes them (for accepting unsuitable tenants). I recently let my property and when I realized the tenants were sub-letting, I was confronted with the most diabolical display of trying to shift the blame on ...
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What agent could do to change your mind?
they could have accepted the sub-letting, taken a different approach and admitted the routine visit didn't pick up on it. As a landlord, I am not out to pick holes but I do want my property protected and I don't accept any of their defenses. The responses I received were childish and rude. we all make mistakes, the best thing to do is own up to them. I don't want agent feedback, I have tried complaining, I've had enough of them! I don't know where you select NO THANKS!!
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Was this helpful? Yes
By: Wayne
Mar 19, 2016
View all comments (1)
Hi Ms Smith, I hope you are well, I have recently taken over as Lettings Manager in the New Cross branch and I would like to address this situation and you having received a bad service from previous employees at Your Move, I would also like to take this opportunity to let you know that although I am unaware of the full comings and going of this situation I strongly agree that this is not the way a company should operate and if you have been treated badly I would like to apologies on be ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 4:59 PM 15/12/2015 by allAgents

Awards won by Your Move, London SE14 5DG


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