Your Move estate agents Hampton Hill are on the High Street, in this suburb of the London Borough of Richmond upon Thames.  We offer a wide spectrum of services including residential sales, lettings and a comprehensive financial services department. We are able to offer the resources of a large company with the personal touch.
Your Move

118 High Street Hampton Hill
Greater London
TW12 1NT

0208 943 1146

Nov 11,2016
Minithumbdown
By:
Nov 11,2016
0 people found
this helpful
Overall AWFUL service. Great promises etc, but ultimately there was no feedback provided (without my prompting) from viewings - and despite my other agency pulling viewings in every week, Your Move went for a period of 4 months WITHOUT A VIEWING!! Minimal contact from the local office. When I decided to pull the plug, they took over a month to respond. In the end I had to insist they end out relationship. They may promise low fees - but they WILL NOT do anything for that low fee! DO NOT...
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Comment on agent fees
They promise low fees - but they DO NOT DO ANYTHING FOR THAT FEE!
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Sep 08,2016
Minithumbdown
By:
Sep 08,2016
1 people found
this helpful
Worst estate agent you could possibly choose to use. Constantly late, don't turn up to booked viewings, don't complete proper checks on buyers, took my property off the market with no instruction to do so, don't provide updates on anything, you will have to constantly chase just to receive excuse after excuse. Neither the branch or the customer relations team care about the customers at all. Another concern is the fact that they posted somebody else keys to me... I emailed the complaints departm...
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Comment on agent fees
For the service i have received, no fees should apply. I would have had less input if i had used purple bricks
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Jul 27,2016
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Jul 27,2016
0 people found
this helpful
Absolutely diabolical from start to finish. They tricked my mum into signing up for a 20 week contract then proceeded to practically ignore us for the next 3 months. Had about 3 viewings in that time. Very rude when you ring for advice, didn't bother to update you on progress, gave the impression they didn't care whether they sold your property or not. Very strange company would definitely not recommend. The difference when we signed up with another local agent was staggering....
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What agent could do to change your mind?
Fees were pretty low but ended up paying another agent more just for the service and speed in selling/enthusiasm
Comment on agent fees
Fees were pretty low but ended up paying another agent more just for the service and speed in selling/enthusiasm
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Apr 20,2016
Minithumbdown
By:
Apr 20,2016
1 people found
this helpful
Full of empty promises from start to finish!! They completely messed up the paperwork and through their fault alone left me and two young children without property to move into. This took six long drawn out weeks to happen and forced me to put my belongings into storage as they finally told me the truth week prior to my move date. I would NEVER use this company again. Whenever you call the relevant people always seem to be out of the office, they don't tell you the truth and to be honest do...
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Feb 24,2015
Minithumbdown
By:
Feb 24,2015
1 people found
this helpful
I rent a flats from your move office in Hampton hill and one day before my moving day the contact me to say the flats its no longer available and now I left with no place to live and I due to give birt to my first babe next week . Don't trust them they don't have any senses of human....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Last updated at 4:16 PM 15/12/2015 by allAgents

Complaints Procedure

https://www.your-move.co.uk/help/complaints-process
Last updated at 4:16 PM 15/12/2015 by allAgents

Awards won by Your Move, Hampton Hill TW12 1NT

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