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    Philip Hiatt
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    Sue
Experience counts, and at Your Move Philip HiattΒ estate agentsΒ in East Grinstead the team has long been recognised for successfully helping sellers and buyers by offering a unique blend of enthusiasm and professionalism. We offer over 80 years' combined experience and as your choice of estate agent is more important than ever before, the team at Your Move Philip Hiatt feel they are the best placed estate agents to help you whether selling or buying in East Grinstead and surrounding villages.
Your Move

1 West Street East Grinstead
West Sussex
RH19 4EY

01342 321142

Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
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2 of my friends recommended me YourMove when I looked for estate agent to sell my house. when I first saw Philip, I felt that I could trust him. as soon as he put my house on to the market, some people visited for viewing. not only selling, he also gave me advice for buying and the legal procedure which helped me a lot. I can recommend Your Move East Grinstead 100% to everyone....
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Comment on agent fees
good. it's worth.
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Sep 19,2016
Minithumbup
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Sep 19,2016
0 people found
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Philip and Sue kept me well informed of developments in what was a difficult and extremely protracted purchase. Despite all the difficulties they remained committed to progressing the transaction....
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Sep 13,2016
Minithumbup
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Sep 13,2016
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extremely helpful and efficient. Although i had to alter my plans at the last minute selling and buying was very helpful. Dealt with any issues promptly and kept me informed and up to date with everything. I would highly recommend him and will go back to him if and when i next move....
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Comment on agent fees
same as other agencies
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Sep 12,2016
Minithumbup
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Sep 12,2016
0 people found
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Philip and Sue have been nothing but amazing. Right from the start they went above and beyond the call of duty. They are the agents for our sellers - they are not our agents; yet they were always willing to offer us their advice and their time to help us through a very difficult transaction. They are approachable and they kept us informed. They were more supportive and sympathetic than our own selling agents, and if I have to do it again, I would choose them to sell our house....
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May 04,2016
Minithumbup
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May 04,2016
0 people found
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Nothing negative at all to say about these agents. Phillip has to be one of the least pushy estate agents I've ever met, and I've dealt with a few. He's very honest and I totally trusted him. My negotiations hit a snag but he dealt with it professionally and quickly. Sue is brilliant too, takes the time to actually talk to you and shows empathy. Brilliant team thank you!...
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Comment on agent fees
N/A I bought through them
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May 04,2016
Minithumbup
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May 04,2016
0 people found
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We chose Phillip Hiatt based on personal recommendation and are delighted to have done so. The whole process was handled extremely well and selling an empty property when over 100 miles from it was made easy by Phillip's willingness to deal with all the viewings, check the property weekly for insurance purposes and generally handle all the tasks arising. I would thoroughly recommend him....
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May 02,2016
Minithumbup
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May 02,2016
0 people found
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This agent was a pleasure to do business with. He knew what was going on at all stages of the transaction and was very accessible. He did exactly what he said he would do and kept us informed every step of the way. Sue in the office was also very efficient and very pleasant to do business with. We bought and sold with this agent and were equally pleased with both. We have recommended this agency to several of our friends and we are confident that they will be totally satisfied with the service....
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Comment on agent fees
Fair
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Feb 29,2016
Minithumbup
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Feb 29,2016
0 people found
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It was a real pleasure dealing with Philip when looking for properties in East Grinstead. I couldn't fault Philip and Sue's friendly and professional service. They are very helpful and willing to spend time chatting on the phone to sort out problems and offer loads of advice. They have a relaxed yet efficient style (not at all pushy) that takes the stress out of the buying process. We would have no hesitation in recommending Philip and his highly professional team....
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Comment on agent fees
N/A
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Dec 23,2015
Minithumbup
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Dec 23,2015
0 people found
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We were very impressed by the attention to detail in the preparation of the property sale. In addition the valuation proposed by Philip Hiatt proved to be correct as the property sold for tbe asking price. During the time that the property was on the market both Philip and Sue kept us fully informed of the progression of the sale. Overall, we could not fault their assistance and level of professionalism....
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Comment on agent fees
The fees charged were, I think, in line with fees charged of this type of residence. We think both Philip and Sue worked very hard on our behalf, and We have no ojection.to the fees charged.
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Dec 12,2015
Minithumbup
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Dec 12,2015
0 people found
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The customer service was far beyond our expectations. It wasn't the easiest sell but Philip and Sue were amazing. They were very proactive in finding prospective buyers and were helpful every step of our journey. They are a great team and do really go the extra mile to help their clients. We are so glad that we chose them to sell our property for us. They also recommended a Solicitor, who was also incredible beyond words....
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Comment on agent fees
Very fair and certainly earned every penny!
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Dec 04,2015
Minithumbup
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Dec 04,2015
0 people found
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I cannot thank Philip enough for all the help he has given me in helping to source a retirement flat for my father of 85 who was moving down from Hertfordshire after 52 years. He went out of his way to help me find me a property ( even when the flat was with another agent!) and never gave up. He and Sue have been so helpful throughout the 3 months it took to get to completion. I cannot recommend them highly enough. They are personable, helpful and nothing is too much trouble in terms of advice a...
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Dec 04,2015
Minithumbup
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Dec 04,2015
0 people found
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your move Phill Hiatt and his colleage Sue were very helpful and efficiant in all our dealings with selling our house. we would recomend them to anyone wishing to sell in the future....
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Nov 02,2015
Minithumbup
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Nov 02,2015
0 people found
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Philip and Sue were always available to help, gave frequent updates, answered queries promptly and were very pleasant and friendly. They were agents for our sale and purchase, and I felt very supported throughout the whole process. It was the most stress-free move ever! I would highly recommend them....
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Comment on agent fees
very pleased! Excellent value for money
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Oct 19,2015
Minithumbup
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Oct 19,2015
0 people found
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We used Your Move to sell two properties and were very happy with the service we received. Both Philip and Sue kept us fully informed of what was happening throughout both sales and were always there to respond promptly to any queries we or the purchasers had. We would highly recommend them and would definitely use them again....
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Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
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Your Move have provided an excellent and professional service when managing the sale of my house. I was kept fully informed throughout the sale by Phillip and Sue . I would highly recommend their services when marketing your property....
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Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
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Firstly, very friendly and helpful. Secondly, keeping me informed every step of the way in contacting other parties who were selling and buying to a very satisfactory final conclusion....
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Comment on agent fees
very reasonaable
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Sep 27,2015
Minithumbup
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Sep 27,2015
0 people found
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We recently bought our property via Your Move. Both Philip and Sue were very helpful with what proved to be a very protracted move. They kept our spirits up when we felt we were likely to lose the house. Their service was friendly and professional. We would not hesitate to recommend their services....
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Sep 25,2015
Minithumbdown
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Sep 25,2015
0 people found
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We put in the asking price of £* which was accepted by the owner of no 2 * east grinstead after getting all the searches carried out and a signed agreement of the fixtures and fittings this was going on from the start of May 2015 until August 2015 and with roughly 4 weeks to complete she pulled out this completly caused us big problems with our chain and it was then advertised as being sold or temporarily removed and to our amazement 4 weeks later it was back on the market for £34...
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What agent could do to change your mind?
Could have been more truthful by letting us know what was going on
Comment on agent fees
N/A
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By: Pip
Sep 25, 2015
View all comments (1)
Dear Mr Goodson Many thanks for your review and I am sorry that you feel that we let you down and I would have welcomed the chance to discuss this in private with you rather than on a public forum. The facts are very different from how you have portrayed them and if you had been more sympathetic to my Client's close family bereavement she would have been more willing to re-sell to you. I am not willing to say more on a public forum to save you any embarrassment. Philip Hiatt....
Aug 27,2015
Minithumbup
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Aug 27,2015
0 people found
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We asked Philip Hiatt along to give us a valuation and were very impressed with the professionalism and friendliness and of course with the valuation of our property. We only had about 3/4 viewers before accepting an offer and received follow up comments on every occasion. When contacting the office by telephone we dealt with both Sue and Philip and nothing was too much trouble for either of them. We do not intend to move home again as we are both in our 70s but would recommend their services...
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Comment on agent fees
We were VERY happy with the fee charged.
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Aug 13,2015
Minithumbup
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Aug 13,2015
0 people found
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Can't thank Phillip enough for a very stress free purchase (which was only 6 weeks from offer accepted to completion). Phillip kept me updated with regular phone calls and made sure the process run smoothly every step of the way. Overall I found the service I received of the highest possible quality and will always recommend Phillip and the team at any opportunity. When I come to sell the property I will be giving Phillip a call straight away. Thanks Darren...
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Aug 11,2015
Minithumbup
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Aug 11,2015
0 people found
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We have used Your Move Philip Hiatt on numerous occassions. They have recently sold two properties for us and their service is second to none. In actual fact, we didn't even entertain the idea of any other agents in town Despite the fact we had some difficulties along the way, both Philip and Sue couldn't be more helpful and understanding, with nothing being too much trouble Very professional but very friendly too. Would certainly use again, and would definately recommend this team...
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Jun 25,2015
Minithumbup
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Jun 25,2015
0 people found
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We bought a property through Your Move - Philip Hiatt. Philip and his team are exceptionally professional. We were very impressed by how thorough they were with every single aspect of the purchase. If you are looking for an estate agent to possibly sell through, we would certainly recommend them, based upon our experience of the purchase process. Always friendly and willing to answer every possible question thrown at them, Philip is ably supported by his fantastic assistant Sue. We cannot thank ...
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Jun 01,2015
Minithumbup
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Jun 01,2015
0 people found
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I had a great experience with your move.. First time buyers like myself and my partner knew nothing and Phil was very accommodating throughout the process. I felt we kept in contact as much as necessary for the process to go smoothly and information received was always valuable. I would recommend your move.. And most likely suggest using them when I sell this property... I called never having spoken directly with an agency and asked to view a property and they offered me any day that week..an...
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Jun 01,2015
Minithumbup
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Jun 01,2015
0 people found
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We had a wonderful service from your move ,Philip and sue were very professional in a friendly and helpful way . They were always available and never made us feel a nusence throughout a long drawn out process . They were always as good as their word and just marvellous to us at every stage .We would highly recommend there services to anyone needing an estate agent and would always return to them....
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May 29,2015
Minithumbup
By:
May 29,2015
0 people found
this helpful
Philip Hiatt helped me for the selling of my house and also with the purchase of my new property. Everything went well from start to finish. Philip and Sue were always on the end of the phone and were helpful at all times. I could not of asked more. Would highly recommend....
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Mar 16,2015
Minithumbup
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Mar 16,2015
0 people found
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A very professional, helpful, caring and efficient team. Excellent communication and a safe pair of hands in a crisis, with a welcome sense of humour when the pressure was on and we were feeling the strain. Would highly recommend Your Move East Grinstead....
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Nov 22,2014
Minithumbup
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Nov 22,2014
0 people found
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I shall always be grateful that Your Move was recommend to me when I wanted to sell my bungalow. Philip and Sue were professional, courteous and friendly at all times and right from Philip's first visit to value the property, I felt reassured that I would receive an excellent service. Any query I had was answered promptly and I was kept informed on progress at all times. The icing on the cake, was on moving day when Philip collected the keys for me and my buyers and brought them to my bung...
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Nov 16,2014
Minithumbup
By:
Nov 16,2014
0 people found
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Philip Hiatt valued our property, and acheived the target price for us within two weeks. We found him to be highly professional, and a firm but diplomatic negotiator. He didn't lose interest once our buyer was found, and proved a very effective 'go-between' throughout the transaction when problems arose (as they always do). Philip and Sue were always there to calm us down and offer practical advice when we were stressed. You-Move East Grinstead are not just house sellers, they offer a comple...
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Sep 29,2014
Minithumbup
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Sep 29,2014
0 people found
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We were impressed by Philip's straightforward and professional manner. He and Sue always responded promptly to our telephone calls and emails about the progress of the sale of our property. Their integrity may be trusted completely, a rare statement to make about most professionals involved with the buying and selling of property....
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Sep 23,2014
Minithumbup
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Sep 23,2014
0 people found
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We found Philip and his assistant Sue to be very professional, helpful and friendly at every stage of the purchase of the property we chose. As an example they liaised closely with the vendors solicitors on several points that needed attention. The branch was a clear leader above other agents in the area that we had contacted....
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Areas covered
  • East Grinstead, Forest Row
  • Lingfield, West Hoathly
  • Turners Hill, Crawley Down
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£42,750
  • Max: Β£550,000

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Philip Hiatt - upload your photo Philip Hiatt
34 reviews

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Sue  - upload your photo Sue
25 reviews

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Fees

We won't be beaten on fees!! We offer competitive and transparent fees and our fees are structured to suit the marketing required for your property. We never like to lose your business over the level of our fees and we are always happy to negotiate a figure you are happy with and that provides you with value for money.
Last updated at 4:06 PM 15/12/2015 by allAgents

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 4:06 PM 15/12/2015 by allAgents

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